Inspection Reports for
Regency House Of Wallingford I

Violations #1 through #5 were identified as corrected as of August 39, 2025. The Director of Nursing was notified of the corrections on September 24, 2025.

The complaint investigation involved an alleged physical abuse incident between Resident #92 and Resident #134 on 6/29/24. The allegation was substantiated as the incident was witnessed by a charge nurse. The facility delayed notifying the social work department until 7/8/24, seven days after the incident. The social worker was unable to recall details but confirmed Resident #92 is usually not aggressive. The facility took corrective actions including re-education and audits.

The facility failed to ensure Resident #92 was free from physical abuse and failed to notify the social work department timely about the resident-to-resident altercation. The incident was witnessed by a charge nurse, and although no injury was observed, the facility delayed notifying social work by 7 days. The facility re-educated staff and implemented corrective actions to prevent recurrence.

The complaint involved allegations of resident-to-resident physical abuse and failure to notify social work timely for follow-up. The abuse incident was substantiated with witness statements and documentation. The social work department was notified 7 days late. The facility re-educated staff and implemented corrective actions.

The facility failed to protect a resident from physical abuse by another resident, delayed notification to social work for follow-up on the altercation, improperly administered medication by giving the wrong formulation, failed to document medication administration accurately, and inaccurately reported weekend staffing data to the Payroll Based Journal.

The complaint investigation focused on Resident #1, who had a left tibial fracture of unknown origin. The facility was not aware of a recent fall and failed to timely notify the provider of the resident's change in condition. The investigation was incomplete with only 42% of staff statements obtained. The resident was found unattended on the toilet despite requiring assistance.

The facility failed to notify the provider timely of a change in condition for Resident #1, failed to obtain a STAT venous doppler ultrasound as ordered, and failed to supervise the resident while on the toilet. The resident was found to have a left tibial fracture of unknown origin, and the facility's investigation was incomplete with only partial staff statements obtained.

The facility was found deficient in ensuring a physician's order for cardiopulmonary code status was in place, developing and implementing comprehensive care plans reflecting boundary restrictions between residents, and properly dating opened food items in the dietary department.

The facility was found deficient in multiple areas including failure to timely address physician recommendations for a resident with exit-seeking behavior, inadequate RN assessment after a resident fall before moving the resident, failure to date oxygen tubing and medication supplies properly, improper storage of cleaning and personal supplies in medication rooms, and failure to properly disinfect the glucometer according to facility policy.

The report details multiple violations of Connecticut State regulations identified during the visit, including issues with resident care, nursing assessments, medication storage, infection control, and oxygen therapy management. Plans of correction were submitted addressing each violation with measures to prevent recurrence and ensure compliance.

The visit was complaint-related, focusing on falls and infection control practices. The facility was found noncompliant in multiple areas related to resident care and infection control.

The facility was found to have multiple violations including failure to notify the physician when a resident continued to complain of pain after a fall, failure to address abnormal diagnostic X-ray findings timely, failure to ensure post-fall monitoring was completed per policy, failure to address complaints of pain adequately, and failure to implement appropriate infection control practices to prevent spread of infection.

Investigation related to complaint CT #27447 regarding failure to notify physician and inadequate care after resident fall with pain complaints.

The facility failed to notify the physician timely after a resident's fall with continued pain, failed to provide appropriate care and treatment including timely response to abnormal X-ray findings, failed to monitor post-fall resident properly, and failed to manage pain adequately. Infection control practices were also found deficient related to improper use of isolation gowns.

Complaint #27385 triggered the visit. No substantiation status was stated.

The facility failed to update policies and improperly reused disposable gowns contrary to CDC recommendations during the COVID-19 pandemic, risking staff and resident safety. Observations and interviews confirmed gowns were reused throughout shifts without proper guidelines on discarding or extended use.

The facility failed to update policies and failed to utilize personal protective equipment according to CDC recommendations during the COVID-19 pandemic by extending the use of disposable gowns instead of reusing them, putting staff and residents at risk of infection. Observations and interviews confirmed gowns were reused throughout shifts and hung outside resident rooms, contrary to proper infection control practices.

The facility had 600 disposable gowns available, but staff were reusing disposable gowns throughout shifts when caring for COVID-19 positive residents, contrary to CDC guidelines. The Director of Nursing was unable to provide documentation of CDC recommendations on extended use versus reuse of PPE. The facility's cohort guidelines lacked clarity on when gowns should be discarded. The policy allowed staff to reuse gowns for entire shifts, which was a concern for infection control.

Complaint investigation #27385 was conducted as part of the visit. The complaint was related to infection control practices concerning COVID-19.

The inspection identified violations related to the extended use and reuse of disposable gowns for COVID-19 positive residents, with concerns about staff safety and adherence to CDC guidelines. A plan of correction was required to address these issues.

The visit was complaint-related, investigating complaints #23992, #23782, #24018, and #24140. Violations were substantiated as indicated by the issuance of citation #19-23.

Violations of Connecticut General Statutes and regulations were identified during the inspection, resulting in a citation (19-23). A desk audit conducted later found that violations 1-4 were corrected. The facility was required to submit a plan of correction by May 6, 2019.

The report details violations related to resident care, including issues with advanced directives, medication administration, skin integrity, hospice notification, and documentation. Plans of correction were submitted addressing these deficiencies with education, audits, and monitoring.