Inspection Reports for
Regency Retirement Village of Huntsville

2004 Max Luther Dr NW, Huntsville, AL 35810, United States, AL, 35810

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Deficiencies (last 3 years)

Deficiencies (over 3 years) 19.7 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

447% worse than Alabama average
Alabama average: 3.6 deficiencies/year

Deficiencies per year

80 60 40 20 0
2018
2019
2024

Inspection Report

Complaint Investigation
Deficiencies: 13 Date: Aug 21, 2024

Visit Reason
The inspection was conducted as a complaint investigation related to multiple concerns including medication administration, infection control, care planning, and quality of care.

Complaint Details
This complaint investigation included allegations of medication errors, infection control breaches, inadequate care planning, delayed treatment of urinary tract infection, and quality assurance failures. The investigation found multiple deficiencies contributing to resident harm, including one resident's death due to urosepsis and septic shock.
Findings
The facility was found deficient in multiple areas including failure to accommodate resident needs, failure to notify providers of medication availability issues, inaccurate assessments, failure to develop accurate baseline care plans, medication administration errors, inadequate assistance with activities of daily living, delayed treatment of urinary tract infection leading to hospitalization and death, poor documentation practices, inadequate quality assurance processes, and infection control breaches related to laundry handling.

Deficiencies (13)
Failed to ensure call light was accessible to Resident Identifier (RI) #15 on two of five days of the survey.
Failed to notify Certified Registered Nurse Practitioner (CRNP) when medication was not available for administration to Resident Identifier (RI) #330 on 01/05/2023 and 01/06/2023.
Failed to complete and transmit a discharge Minimum Data Set (MDS) Assessment after Resident Identifier (RI) #62 was discharged.
Failed to ensure accurate coding of admission MDS assessments for Resident Identifiers (RI) #3 and #180 related to CPAP use and continence.
Failed to ensure an accurate baseline care plan was developed for Resident Identifier (RI) #180.
Failed to schedule a care plan conference including Resident Identifier (RI) #180's resident representative.
Failed to ensure Resident Identifier (RI) #23 had an intravenous saline lock removed after Normal Saline was completed on July 27, 2024.
Failed to ensure Resident Identifier (RI) #23's fingernails were kept clean and cut.
Failed to ensure Resident Identifier (RI) #180 received prompt treatment for urinary tract infection, including timely collection of urine specimen, notification of urinalysis results, and administration of antibiotics, resulting in hospitalization and death.
Failed to ensure Resident Identifier (RI) #180's medical record contained times for verbal/telephone orders and documentation of urine specimen collection; also failed to document a late entry for medication administration.
Failed to ensure Quality Assessment and Assurance Committee (QAAC) thoroughly reviewed factors related to Resident Identifier (RI) #180's hospitalization and systemic delays in treatment.
Failed to ensure Certified Nursing Assistant (CNA) #20 provided incontinent care for Resident Identifier (RI) #335 in a manner to prevent risk of urinary tract infection, including proper glove use and wiping technique.
Failed to ensure resident clothing was handled in a manner to prevent cross contamination; clothing was observed hanging on Resident Identifier (RI) #333's door knob in the hallway.
Report Facts
Sampled residents: 31 Missed doses of Lactulose: 5 Ammonia level: 197 Urinary Tract Infections (UTIs) counted: 12 Urinary Tract Infections (UTIs) counted: 7 Urinary Tract Infections (UTIs) counted: 16 Urinary Tract Infections (UTIs) counted: 5 Urinary Tract Infections (UTIs) counted: 16 Urinary Tract Infections (UTIs) counted: 5

Employees mentioned
NameTitleContext
LPN #13Licensed Practical NurseNamed in relation to missed medication administration and documentation for Resident Identifier #180
CNA #20Certified Nursing AssistantNamed in relation to improper incontinent care for Resident Identifier #335
CRNPCertified Registered Nurse PractitionerNamed in relation to medication orders and treatment of Resident Identifier #180 and #330
DONDirector of NursingNamed in relation to multiple findings including medication availability, care planning, and quality assurance
RN #12Registered Nurse Charge NurseNamed in relation to observations of Resident Identifier #23's fingernail hygiene
IPInfection PreventionistNamed in relation to infection control policies and UTI prevention efforts
ADMAdministratorNamed in relation to quality assurance and performance improvement activities
Pharmacist (RPh) #4PharmacistNamed in relation to medication availability and pharmacy services

Inspection Report

Complaint Investigation
Deficiencies: 13 Date: Aug 21, 2024

Visit Reason
The inspection was conducted as a complaint investigation related to multiple concerns including medication administration, infection control, care planning, and quality of care.

Complaint Details
This complaint investigation involved multiple reports including AL00043580 and AL00047090. Issues included medication administration errors, infection control failures, care planning deficiencies, and quality assurance failures. Immediate jeopardy was identified related to delayed treatment of urinary tract infection for RI #180, which was later removed after corrective actions.
Findings
The facility was found deficient in multiple areas including failure to accommodate resident needs, failure to notify providers of medication availability issues, inaccurate resident assessments, failure to develop accurate care plans, medication administration errors, inadequate personal hygiene care, delayed treatment of urinary tract infection leading to hospitalization and death, incomplete medical record documentation, inadequate infection control practices, and deficiencies in quality assurance processes.

Deficiencies (13)
Failed to ensure call light was accessible to resident RI #15 on two of five days of the survey.
Failed to notify Certified Registered Nurse Practitioner when medication was not available for administration to RI #330 on 01/05/2023 and 01/06/2023.
Failed to complete and transmit discharge Minimum Data Set (MDS) Assessment for RI #62 within required timeframe.
Failed to accurately code admission MDS assessments for RI #3 and RI #180 regarding CPAP use and continence status.
Failed to develop accurate baseline care plan for RI #180 including incorrect catheter care and lack of family communication.
Failed to schedule care plan conference including resident representative for RI #180.
Failed to remove intravenous saline lock after completion of Normal Saline infusion for RI #23.
Failed to ensure RI #23's fingernails were kept clean and cut, posing risk for infection.
Failed to provide prompt treatment for RI #180's urinary tract infection, delayed urine specimen collection, delayed notification of lab results, and delayed antibiotic administration resulting in hospitalization and death.
Failed to document times for verbal/telephone orders and urine specimen collection for RI #180; late entry documentation without clear indication.
Failed to ensure Quality Assessment and Assurance Committee thoroughly reviewed factors related to RI #180's hospitalization and failed to address systemic issues causing delay in treatment.
Failed to ensure Certified Nursing Assistant provided perineal care to RI #335 in a manner to prevent risk of urinary tract infection, including improper wiping technique and failure to change gloves or perform hand hygiene.
Failed to ensure resident clothing was handled to prevent cross contamination; clothing was observed hanging on resident RI #333's door knob outside the room while on isolation.
Report Facts
Sampled residents: 31 Missed doses of Lactulose: 5 Ammonia level: 197 Number of UA results reviewed: 8 Number of perineal care validation forms: 12 UTIs per month: 12 UTIs per month: 7 UTIs per month: 16 UTIs per month: 5 UTIs per month: 16 UTIs per month: 5

Employees mentioned
NameTitleContext
LPN #13Licensed Practical NurseNamed in medication administration and documentation deficiencies for RI #330 and RI #180
CNA #20Certified Nursing AssistantNamed in perineal care deficiency for RI #335
CNA #21Certified Nursing AssistantNamed in perineal care deficiency for RI #335
RN #12Registered Nurse Charge NurseNamed in observations of fingernail hygiene for RI #23
DONDirector of NursingNamed in multiple interviews related to medication availability, care planning, infection control, and quality assurance
CRNPCertified Registered Nurse PractitionerNamed in medication orders, treatment delays, and interviews regarding care of RI #180 and RI #330
IPInfection PreventionistNamed in infection control interviews and quality assurance discussions
ADMAdministratorNamed in quality assurance and corrective action interviews
Pharmacist (RPh) #4PharmacistNamed in medication availability and pharmacy service interviews
LPN #7Licensed Practical NurseNamed in perineal care training and assessment
Laundry Supervisor (LS)Laundry SupervisorNamed in clothing handling and infection control interviews

Inspection Report

Complaint Investigation
Deficiencies: 13 Date: Aug 21, 2024

Visit Reason
The inspection was conducted as a result of complaint investigations related to multiple concerns including medication administration, infection control, care planning, and quality of care.

Complaint Details
The complaint investigations included issues with medication administration, infection control, care planning, and quality of care. Specific complaint/report numbers cited include AL00043580 and AL00047090.
Findings
The facility was found deficient in multiple areas including failure to accommodate resident needs, failure to notify providers of medication availability issues, inaccurate resident assessments, failure to develop accurate baseline care plans, failure to provide timely medication administration, inadequate personal hygiene care, delayed treatment of urinary tract infection leading to hospitalization and death, incomplete medical record documentation, and inadequate infection prevention practices.

Deficiencies (13)
Failed to ensure call light was accessible to Resident Identifier (RI) #15 on two of five days of the survey.
Failed to notify Certified Registered Nurse Practitioner (CRNP) when medication was not available for administration to Resident Identifier (RI) #330 on 01/05/2023 and 01/06/2023.
Failed to ensure a discharge Minimum Data Set (MDS) Assessment was completed and transmitted after Resident Identifier (RI) #62 was discharged.
Failed to ensure accurate coding of CPAP use and urinary/bowel continence in admission MDS assessments for Residents #3 and #180.
Failed to ensure an accurate baseline care plan was developed for Resident Identifier (RI) #180.
Failed to ensure a care plan conference was scheduled to include Resident Identifier (RI) #180's resident representative.
Failed to ensure Resident Identifier (RI) #23 had an intravenous saline lock removed after Normal Saline was completed on July 27, 2024.
Failed to ensure Resident Identifier (RI) #23's fingernails were kept clean and cut.
Failed to ensure Resident Identifier (RI) #180 received prompt treatment after signs and symptoms of a Urinary Tract Infection, including timely collection of urine specimen, notification of urinalysis results, and administration of antibiotics, resulting in hospitalization and death.
Failed to ensure Resident Identifier (RI) #180's medical record contained times for verbal/telephone orders and documentation of urine specimen collection and failed to document administration of levofloxacin dose as a late entry.
Failed to ensure Quality Assessment and Assurance Committee (QAAC) thoroughly reviewed factors related to Resident Identifier (RI) #180's hospitalization and failed to systemically address delay in treatment.
Failed to ensure Certified Nursing Assistant (CNA) #20 provided incontinent care for Resident Identifier (RI) #335 in a manner to prevent risk of urinary tract infection, including proper glove use and wiping technique.
Failed to ensure resident clothing was handled in a manner to prevent potential cross contamination for Resident Identifier (RI) #333; clothing was observed hanging on the resident's door knob in the hallway.
Report Facts
Residents sampled: 31 Missed doses of Lactulose: 5 Ammonia level: 197 Urinary Tract Infections (UTIs) counted: 12 Urinary Tract Infections (UTIs) counted: 7 Urinary Tract Infections (UTIs) counted: 16 Urinary Tract Infections (UTIs) counted: 5 Urinary Tract Infections (UTIs) counted: 16 Urinary Tract Infections (UTIs) counted: 5

Employees mentioned
NameTitleContext
LPN #13Licensed Practical NurseNamed in medication administration and documentation deficiencies related to Resident #180 and #330
CNA #20Certified Nursing AssistantNamed in incontinent care deficiency for Resident #335
CRNPCertified Registered Nurse PractitionerNamed in medication and treatment delay deficiencies related to Resident #180 and #330
DONDirector of NursingNamed in multiple interviews related to deficiencies and corrective actions
RN #12Registered Nurse Charge NurseNamed in observation and interview related to Resident #23's hygiene deficiency
IPInfection PreventionistNamed in infection control deficiencies and interviews
ADMAdministratorNamed in interviews related to Quality Assurance and corrective actions
Pharmacist (RPh) #4PharmacistNamed in medication availability and pharmacy service deficiencies
LPN #7Licensed Practical NurseNamed in training and care plan deficiencies
CNA #21Certified Nursing AssistantNamed in incontinent care deficiency for Resident #335
Laundry Supervisor (LS)Laundry SupervisorNamed in infection control deficiency related to laundry handling

Inspection Report

Complaint Investigation
Deficiencies: 12 Date: Aug 21, 2024

Visit Reason
The inspection was conducted as a result of complaint investigations related to multiple concerns including medication administration, care planning, infection control, and quality of care.

Complaint Details
The complaint investigations included allegations of failure to provide timely and appropriate care, medication errors, inadequate infection control, and deficient quality assurance processes. Specific complaint/report numbers AL00043580 and AL00047090 were cited.
Findings
The facility was found deficient in multiple areas including failure to accommodate resident needs, failure to notify providers of medication availability issues, inaccurate resident assessments, failure to develop accurate baseline and comprehensive care plans, medication administration errors, inadequate assistance with activities of daily living, delayed treatment of urinary tract infections leading to hospitalization and death, incomplete and untimely documentation, inadequate infection prevention practices, and ineffective quality assurance processes.

Deficiencies (12)
Failure to ensure call light was accessible to resident RI #15 on two of five days of the survey.
Failure to notify Certified Registered Nurse Practitioner (CRNP) when medication was not available for administration to RI #330 on 01/05/2023 and 01/06/2023.
Failure to complete and transmit discharge Minimum Data Set (MDS) Assessment for RI #62 within required timeframe.
Failure to accurately code admission MDS assessments for RI #3 and RI #180 regarding CPAP use and continence status.
Failure to develop accurate baseline care plan for RI #180, including inaccurate documentation of urinary catheter use.
Failure to include resident representative in care plan conference for RI #180.
Failure to remove intravenous saline lock after completion of Normal Saline infusion for RI #23.
Failure to ensure RI #23's fingernails were kept clean and cut, posing risk for infection.
Failure to provide prompt treatment for urinary tract infection for RI #180, including delayed urine specimen collection, delayed notification of urinalysis results, and delayed antibiotic administration, resulting in hospitalization and death.
Failure to document times for verbal/telephone orders and urine specimen collection for RI #180; failure to document administration of levofloxacin dose as a late entry.
Failure to ensure resident clothing was handled to prevent cross contamination; clothing was observed hanging on door knob outside RI #333's room.
Failure of Quality Assessment and Assurance Committee (QAAC) to identify and address delays in treatment and systemic issues related to RI #180's urinary tract infection and hospitalization.
Report Facts
Sampled residents: 31 Missed Lactulose doses: 7 Ammonia level: 197 Urinary Tract Infections (UTIs) count: 12 Urinary Tract Infections (UTIs) count: 7 Urinary Tract Infections (UTIs) count: 16 Urinary Tract Infections (UTIs) count: 5 Urinary Tract Infections (UTIs) count: 16 Urinary Tract Infections (UTIs) count: 5 Validation Checklist Perineal Care forms: 12

Employees mentioned
NameTitleContext
LPN #13Licensed Practical NurseDocumented late medication administration for RI #180 and explained missed Lactulose doses
CNA #20Certified Nursing AssistantObserved providing perineal care improperly to RI #335, causing infection risk
CRNPCertified Registered Nurse PractitionerOrdered urinalysis and antibiotics for RI #180; noted delayed notification and medication administration
DONDirector of NursingProvided multiple interviews regarding deficiencies, policies, and corrective actions
RN #12Registered Nurse Charge NurseObserved and commented on RI #23's fingernail hygiene
Laundry SupervisorLaundry SupervisorInterviewed about improper handling of resident clothing
Infection PreventionistInfection PreventionistProvided infection control policy and practice explanations
AdministratorAdministratorProvided information on QAPI and corrective action plans

Inspection Report

Annual Inspection
Deficiencies: 3 Date: Aug 29, 2019

Visit Reason
The inspection was conducted as a standard annual survey to assess compliance with federal regulations regarding resident dignity, accurate resident assessments, and medication management.

Findings
The facility was found deficient in maintaining resident dignity during care, ensuring accurate Minimum Data Set (MDS) assessments, and removing expired medications from stock. These deficiencies posed minimal harm or potential for actual harm to a few residents.

Deficiencies (3)
Failed to ensure Resident Identifier #50's dignity was maintained during care, as staff rushed tasks causing the resident to feel unimportant.
Failed to ensure Resident Identifier #83's Minimum Data Set admission assessment was accurately completed for falls with major injury.
Failed to ensure expired medications (Cerovite liquid and Orasol gel 20%) were removed from stock in the central supply area.
Report Facts
Residents sampled: 20 Residents reviewed for falls: 2 Expired medications found: 2

Employees mentioned
NameTitleContext
Certified Occupational Therapy Assistant (COTA)Employee Identifier #1 worked with Resident Identifier #50 and was involved in reporting concerns about rushed care
Rehab DirectorEmployee Identifier #3, asked about reporting of resident concerns
Director of NursingEmployee Identifier #4, interviewed about reporting and follow-up of resident concerns and medication storage
Licensed Practical Nurse/MDS CoordinatorEmployee Identifier #6, responsible for MDS assessment coding
Central Supply CoordinatorEmployee Identifier #5, responsible for medication storage and acknowledged expired medications

Inspection Report

Deficiencies: 3 Date: Aug 29, 2019

Visit Reason
The inspection was conducted to assess compliance with federal regulations regarding resident dignity, accurate resident assessments, and proper medication storage in the nursing facility.

Findings
The facility failed to maintain resident dignity for one resident who felt rushed during care, inaccurately completed a resident's Minimum Data Set (MDS) admission assessment regarding falls with major injury, and stored expired medications in the central supply area. These deficiencies were identified through interviews, record reviews, and observations.

Deficiencies (3)
Failed to ensure Resident Identifier #50's dignity was maintained during care, as the resident felt rushed by staff.
Failed to ensure Resident Identifier #83's Minimum Data Set admission assessment was accurately completed for falls with major injury.
Failed to ensure expired medications (Cerovite liquid and Orasol gel 20%) were removed from stock in the central supply area.
Report Facts
Residents sampled: 20 Residents reviewed for falls: 2 Expired medication dates: 201901 Expired medication dates: 201906

Employees mentioned
NameTitleContext
Certified Occupational Therapy Assistant (COTA)Employee Identifier #1 worked with Resident Identifier #50 and was involved in reporting concerns about rushed care
Rehab DirectorEmployee Identifier #3, asked about reporting of resident concerns
Director of NursingEmployee Identifier #4, interviewed about reporting and follow-up of resident concerns and medication storage
Licensed Practical Nurse/MDS coordinatorEmployee Identifier #6, interviewed about inaccurate MDS coding for Resident Identifier #83
Central Supply CoordinatorEmployee Identifier #5, responsible for medication storage and acknowledged expired medications

Inspection Report

Routine
Deficiencies: 1 Date: Aug 23, 2018

Visit Reason
The inspection was conducted to assess compliance with food safety standards related to the storage, labeling, and discarding of food brought in by family or visitors and kept in resident refrigerators on the units.

Findings
The facility failed to ensure that food kept in resident refrigerators was labeled and discarded after 3 days as required by facility policies. Observations found unlabeled and expired food items in refrigerators, posing a risk of food poisoning.

Deficiencies (1)
Failure to ensure food kept in resident refrigerators was labeled and discarded after 3 days.
Report Facts
Residents affected: 2 Date of survey completed: Aug 23, 2018

Employees mentioned
NameTitleContext
Licensed Practical Nurse (LPN)Observed food storage and discussed policy on labeling food
Certified Nursing AssistantObserved food storage in second refrigerator
Registered Nurse/Unit ManagerInterviewed about facility policy and responsibility for discarding expired food
Licensed Practical Nurse (LPN)Interviewed about facility policy and responsibility for discarding expired food

Inspection Report

Routine
Deficiencies: 1 Date: Aug 23, 2018

Visit Reason
The inspection was conducted to assess compliance with food safety policies related to the storage and handling of food brought in by family or visitors in resident refrigerators on the units.

Findings
The facility failed to ensure that food kept in resident refrigerators was labeled and discarded after 3 days as required by facility policy. Observations found unlabeled and expired food items in refrigerators, posing a risk of food poisoning.

Deficiencies (1)
Failure to ensure food kept in resident refrigerators was labeled and discarded after 3 days.
Report Facts
Residents affected: 2 Date of survey completed: Aug 23, 2018

Employees mentioned
NameTitleContext
Licensed Practical Nurse (LPN)Observed unlabeled food in refrigerator and explained policy
Certified Nursing AssistantObserved expired food items in refrigerator
Registered Nurse/Unit ManagerInterviewed about facility policy and responsibility for discarding expired food
Licensed Practical Nurse (LPN)Interviewed about facility policy and responsibility for discarding expired food

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