Inspection Reports for
Regents Point

The visit was triggered by a complaint incident report of a resident fall resulting in a knee fracture. The complaint was investigated and found no violations or hazards contributing to the fall.

The Licensing Program Analyst observed that the floor where the resident fell was flat and free of hazards. Video footage showed the resident tripped on their own feet. The resident was recovering and receiving physical therapy. No health or safety concerns were observed and no citations were issued.

The complaint involved allegations that residents sustained multiple falls due to lack of care and supervision, failure to obtain timely medical attention for residents in distress, double billing of residents, and staff discouraging reporting of incidents. All allegations were found unsubstantiated based on record reviews and interviews.

The investigation found all allegations to be unsubstantiated. Records and interviews indicated appropriate staffing, timely medical care, no evidence of double billing, and that staff were reporting incidents as required.

The meeting resulted in agreements for the facility to provide updated policies on calling 911 by June 6, 2025, and an updated Plan of Operation by July 1, 2025. An exit interview was conducted and a copy of the report was provided.

The complaint involved allegations that a resident developed pressure injuries due to neglect and sustained an injury due to an unwitnessed fall. The investigation was unsubstantiated, meaning there was insufficient evidence to prove the allegations.

The investigation found that based on medical records and staff interviews, the allegations were unsubstantiated as there was not a preponderance of evidence to prove the alleged violations occurred. No deficiencies were cited.

The inspection found the facility to be in compliance with all applicable regulations, with no deficiencies cited. Observations included operable delayed egress, proper furnishings, safe water temperatures, secured medication rooms, and adequate emergency preparedness.

The complaint investigation was unannounced and involved 11 interviews with residents and staff. The allegations included lack of staffing, misplacement of laundry, inadequate cleaning and disinfecting, unclean medical devices, and failure to follow infection control requirements. All allegations except laundry misplacement were found to be unsubstantiated or unfounded. The laundry misplacement allegation was unsubstantiated due to lack of sufficient evidence.

The investigation found that the allegations of lack of staffing, facility cleanliness, medical device sanitation, and infection control noncompliance were unsubstantiated or unfounded based on interviews, observations, and document reviews. The allegation regarding misplacement of resident laundry was deemed unsubstantiated due to insufficient evidence to prove or refute the claim.

The complaint alleged that a resident sustained an unwitnessed fall due to lack of supervision. The investigation included interviews with staff and residents, review of incident reports and medical documents, and observation. All evidence and interviews did not corroborate the allegation, and the complaint was determined to be unfounded.

After conducting interviews, reviewing records, and touring the facility, the complaint was found to be unfounded as the allegation was false or without reasonable basis. No citations were issued during the visit.

No deficiencies were noted during the visit and no citations were issued. The resident declined to file a police report after initially claiming jewelry was stolen.

No deficiencies were noted during the visit and no citations were issued. The facility was toured and resident #1's file and room were reviewed, including an interview with the resident.

No deficiencies were noted during the visit. The facility appeared clean, sanitary, and well maintained with all required elements in place. Residents appeared happy and well cared for, and COVID-19 mitigation plans were in place and approved.

Multiple incidents involving residents were reviewed, including medical emergencies and financial abuse concerns. The Licensing Program Analyst toured the facility and observed visitation areas. No deficiencies were noted during the visit.