Total health inspections
4
Maryland average 3.9
Last Health inspection on Mar 2024
Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
Resorts at Chester River Manor
Nursing Home
Resorts at Chester River Manor
Nursing Home
Hidden in scenic Kent County, Resorts at Chester River Manor is a family-owned community dedicated to providing outstanding rehabilitative services, long-term care, respite, and hospice services. Committed to delivering superior care and quicker recoveries, Resorts at Chester River Manor ensures that every resident receives the treatment they need and the service they deserve. With a partnership with Tender Touch for therapy services and a full recreation program, every stay is marked by superior comfort and enjoyment.
Resorts at Chester River Manor excels in sub-acute rehabilitation, offering personalized treatment plans to support residents in building healthier lives and ensuring successful transitions back to everyday life. For those requiring extended care, the long-term care program provides unparalleled healthcare options tailored to meet diverse needs. Respite services are also available, offering short-term stays that provide caregivers with much-needed breaks or opportunities for senior living trials. With a flexible calendar of stimulating activities, residents have opportunities to engage in meaningful programs that support their emotional, intellectual, physical, social, and spiritual well-being.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Staffing hours breakdown
Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Registered Nurse (RN)
Registered nurse hours per resident per day.
Registered nurse hours per resident per day.
LPN / LVN
Licensed Practical Nurse / Licensed Vocational Nurse hours per resident per day.
Licensed Practical Nurse / Licensed Vocational Nurse hours per resident per day.
Nurse Aide
Nurse aide hours per resident per day.
Nurse aide hours per resident per day.
Total Nursing (Weekend)
Total number of nurse staff hours per resident per day on weekends.
Total number of nurse staff hours per resident per day on weekends.
Physical Therapist
Physical therapist staff hours per resident per day.
Physical therapist staff hours per resident per day.
RN (Weekend)
Registered nurse hours per resident per day on weekends.
Registered nurse hours per resident per day on weekends.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
98
This home usually has limited availability
Occupancy is moderate, suggesting balanced demand.
Occupancy rate
94.4%
Residents per day (avg)
94
Occupancy rate
94.4%
Residents per day (avg)
94
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Short stays
Recovery
Medicare-covered care
Breakdown by payment type
Medicare
54% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
38% of new residents, often for short stays.
Typical stay
1 months
Medicaid
8% of new residents, often for long-term daily care.
Typical stay
4 - 5 years
Finances and operations
Proprietary home
Corporation
Home revenue
$12.9M
Operating loss
-$101.5K
Proprietary home
Corporation
Home revenue
$12,864,796.00
Operating loss
$-101,530.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$4.4M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$8.6M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$13.0M
What does this home offer?
Accept Medicaid: Yes
Total Residents: 98
Housing Options: Private / Semi-Private Rooms
Building Type: Single-story
Types of Care at Resorts at Chester River Manor
Nursing Care
Respite Care
Compare Assisted Living around Usa
The information below is reported by the Maryland Department of Health, Office of Health Care Quality.
Job Haines Home
-21%
+63%
-41%
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
HC
Home Care
HC
Hospice Care
SNF
Nursing Homes 24/7 care needed
Bloomfield
40
No
85
HAVERON, NOREEN
45.5%
$13,340,016.00
$10,214,151.00
76.6%
36.90
6.3081
4
-
-21%+63%-41%Studio / 1 Bed / Private / Semi-Private Rooms
Resorts at Chester River Manor
-17%
+15%
SNF
Nursing Homes 24/7 care needed
Chestertown
98
No
53
SEITZ, STEWART
94.4%
$12,795,540.00
$4,360,315.00
34.1%
93.90
-
30
1
-17%
-
+15%Private / Semi-Private Rooms
Village Veranda at Lady Lake
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
IL
Independent Living For self-sufficient seniors seeking community and minimal assistance.
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
SNF
Nursing Homes 24/7 care needed
Lady Lake
145
Yes
25
-
-
-
-
-
-
-
-
-
-
-
Private / Semi-Private Rooms
The Canopy at Hickory Creek
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
IL
Independent Living For self-sufficient seniors seeking community and minimal assistance.
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
SNF
Nursing Homes 24/7 care needed
Titusville
72
Yes
38
Hickory Creek Operations, LLC
-
-
-
-
-
-
-
-
-
-
Private / Semi-Private Rooms
Amani Place AFH III
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
HC
Hospice Care
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
SNF
Nursing Homes 24/7 care needed
Spokane Valley
-
No
1
-
-
-
-
-
-
-
-
-
-
-
Private / Semi-Private Rooms
Job Haines Home
Type of care:
AL
HC
HC
SNF
Community:
Bloomfield
Bed Count:
40
Pets Allowed:
No
Operator:
HAVERON, NOREEN
CCN:
315392
Occupancy:
45.5%
Home Revenue:
$13,340,016.00
Payroll Costs:
$10,214,151.00
Payroll %:
76.6%
Avg Residents/Day:
36.90
Overall Rating:
Adj Nurse Hours:
6.3081
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
4
RN share vs State Avg:
-21%
-21%
Staffing vs State Avg:
+63%
+63%
Occupancy vs State Avg:
-41%
-41%
Bed Options:
Studio / 1 Bed / Private / Semi-Private Rooms
Resorts at Chester River Manor
Type of care:
SNF
Community:
Chestertown
Bed Count:
98
Pets Allowed:
No
Operator:
SEITZ, STEWART
CCN:
215262
Occupancy:
94.4%
Home Revenue:
$12,795,540.00
Payroll Costs:
$4,360,315.00
Payroll %:
34.1%
Avg Residents/Day:
93.90
Overall Rating:
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
30
Severe Citations:
1
RN share vs State Avg:
-17%
-17%
Occupancy vs State Avg:
+15%
+15%
Bed Options:
Private / Semi-Private Rooms
Places of interest near Resorts at Chester River Manor
0.7 miles from city center — 0.47 miles to nearest hospital (DaVita Chestertown Dialysis Center)
200 Morgnec Rd, Chestertown, MD 21620
Calculate Travel Distance to Resorts at Chester River Manor
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
82
Total Staff
53
Employees
29
Contractors
36,767
Total Hours (Quarter)
44
Avg Staff/Day
9.2
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 9 | 10.3 | Yes |
| Licensed Practical Nurse | 9 | 9.9 | No |
| Certified Nursing Assistant | 40 | 9.6 | Yes |
Staff by Category
Administration ⓘ
2 staff
7.2hs shift avg
Nursing Staff ⓘ
58 staff
9.8hs shift avg
Physicians & Practitioners ⓘ
4 staff
8.4hs shift avg
Therapy Services ⓘ
9 staff
7.4hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
3 staff
7.8hs shift avg
Dietary Services ⓘ
4 staff
7hs shift avg
Other Services ⓘ
2 staff
7.6hs shift avg
Contractor Analysis
39.5%
of total hours from contractors
14,540 contractor hours this quarter
Registered Nurse: 1
Certified Nursing Assistant: 14
Administrator: 1
Speech Language Pathologist: 2
Physical Therapy Aide: 2
Qualified Social Worker: 3
Occupational Therapy Aide: 1
Respiratory Therapy Technician: 2
Physical Therapy Assistant: 1
Medical Director: 1
Occupational Therapy Assistant: 1
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 26 | 14 | 40 | 19,555 | 91 | 100% | 9.6 |
| Licensed Practical Nurse | 9 | 0 | 9 | 5,874 | 91 | 100% | 9.9 |
| Registered Nurse | 8 | 1 | 9 | 4,189 | 91 | 100% | 10.3 |
| Other Dietary Services Staff | 3 | 0 | 3 | 1,065 | 91 | 100% | 7 |
| Physical Therapy Aide | 0 | 2 | 2 | 948 | 66 | 73% | 8.1 |
| Mental Health Service Worker | 2 | 0 | 2 | 815 | 64 | 70% | 7.6 |
| Physical Therapy Assistant | 0 | 1 | 1 | 728 | 63 | 69% | 11.5 |
| Clinical Nurse Specialist | 3 | 0 | 3 | 688 | 71 | 78% | 8.7 |
| Administrator | 0 | 1 | 1 | 520 | 65 | 71% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 488 | 61 | 67% | 8 |
| Speech Language Pathologist | 0 | 2 | 2 | 484 | 56 | 62% | 7.6 |
| Dietitian | 1 | 0 | 1 | 475 | 68 | 75% | 7 |
| Occupational Therapy Aide | 0 | 1 | 1 | 313 | 82 | 90% | 3.8 |
| Respiratory Therapy Technician | 0 | 2 | 2 | 261 | 40 | 44% | 6.4 |
| Qualified Social Worker | 0 | 3 | 3 | 249 | 32 | 35% | 7.8 |
| Medical Director | 0 | 1 | 1 | 69 | 17 | 19% | 4 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 50 | 7 | 8% | 7.1 |
Health Inspection History
Inspections
Total health citations
30
Citations per inspection
7.5
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
29 of 30 citations resulted from standard inspections; and 1 of 30 resulted from complaint investigations.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Maryland averageMaryland average: 0.5
Serious Health citations
1
1
67% worse than Maryland averageMaryland average: 0.6
0 critical citations
1 serious citation
29 moderate citations
0 minor citations
Citations history (last 3 years)
Abuse/Neglect moderate citation
Mar 08, 2024
Corrected
Infection Control moderate citation
Mar 08, 2024
Corrected
Infection Control moderate citation
Mar 08, 2024
Corrected
Nursing Services moderate citation
Mar 08, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: For-Profit Corporation
Resident Census by Payment Source
87
Total Residents
Medicare
14
(16.1%)
ⓘ
Medicaid
66
(75.9%)
ⓘ
Private Pay/Other
7
(8%)
ⓘ
Programs & Services
Residents' Group
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Resident Council
ⓘ
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
15.3
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
15.3
18% worse than Maryland averageMaryland average: 12.9
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
30.3
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
30.3
18% worse than Maryland averageMaryland average: 25.7
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
30.4%
Percent of long-stay residents whose need for help with daily activities has increased
30.4%
28% worse than Maryland averageMaryland average: 23.7%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
33.7%
Percent of long-stay residents whose ability to move independently worsened
33.7%
22% worse than Maryland averageMaryland average: 27.7%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
26.8%
Percent of low risk long-stay residents who lose control of their bowels or bladder
26.8%
In line with Maryland averageMaryland average: 25.9%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
3.9%
Percent of long-stay residents experiencing one or more falls with major injury
3.9%
70% worse than Maryland averageMaryland average: 2.3%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
4.8%
Percent of long-stay high risk residents with pressure ulcers
4.8%
26% better than Maryland averageMaryland average: 6.5%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.0%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than Maryland averageMaryland average: 1.6%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
3.5%
Percent of long-stay residents who lose too much weight
3.5%
40% better than Maryland averageMaryland average: 5.8%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
25.1%
Percent of long-stay residents who have depressive symptoms
25.1%
24% worse than Maryland averageMaryland average: 20.2%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
32.7%
Percent of long-stay residents who received an antipsychotic medication
32.7%
153% worse than Maryland averageMaryland average: 12.9%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
9% better than Maryland averageMaryland average: 92.0%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
In line with Maryland averageMaryland average: 96.6%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
0.31
Number of hospitalizations per 1,000 long-stay resident days.
0.31
77% better than Maryland averageMaryland average: 1.32
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.38
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.38
14% worse than Maryland averageMaryland average: 1.21
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
98.9%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
98.9%
26% better than Maryland averageMaryland average: 78.4%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
1.9%
Percent of short-stay residents who newly received an antipsychotic medication
1.9%
33% worse than Maryland averageMaryland average: 1.4%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
98.0%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
98.0%
22% better than Maryland averageMaryland average: 80.6%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
18.6%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
18.6%
12% better than Maryland averageMaryland average: 21.2%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
17.2%
Percentage of short-stay residents who had an outpatient emergency department visit.
17.2%
74% worse than Maryland averageMaryland average: 9.9%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
1.6%
Percentage of SNF residents who experience falls with major injury during their stay.
1.6%
112% worse than Maryland averageMaryland average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
51.6%
Percentage of residents at or above expected ability to care for themselves at discharge.
51.6%
In line with Maryland averageMaryland average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
49.7%
Rate of successful return to home or community from a skilled nursing facility.
49.7%
In line with Maryland averageMaryland average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Resorts at Chester River Manor based on CMS SNF Cost Reports.
Occupancy Rate
94.4%
↑ 3.9pp vs 2022
Net Income
-$101,530
↑ ~$139K vs 2022
Total Payroll
$7,110,068
↑ ~$509K vs 2022
Profit Margin
-0.8%
↑ 1.1pp vs 2022
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