Occupancy rate
89%
In line with Connecticut averageMix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
Nursing Home
River Glen Health Care Center
River Glen Health Care Center is a compassionate nursing home in Southbury, CT, that offers rehabilitation and skilled nursing. With its nurturing environment, the community strives to keep older adults comfortable and safe. Therapy services, respite care, and complex medical care are also offered to meet residents’ healthcare needs. The community’s wellness-centered approach provides residents with the utmost care and attention to enrich their living experiences.
Board games, light exercises, and a variety of recreational activities provides residents with more opportunities to live actively and maintain social connections. With state-of-the-art equipment and cozy communal spaces, residents are guaranteed a laid-back retirement. Set near a church, restaurants, and other local amenities, residents have quick access to their necessities. This nursing home is one of the best options for nursing care in Connecticut, especially with its top-tier amenities.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Staffing hours breakdown
Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Registered Nurse (RN)
Registered nurse hours per resident per day.
Registered nurse hours per resident per day.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
120
This home usually has limited availability
Occupancy is moderate, suggesting balanced demand.
Occupancy rate
89.2%
Residents per day (avg)
110
Occupancy rate
89.2%
Residents per day (avg)
110
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Flexible care needs
Breakdown by payment type
Medicare
46% of new residents, usually for short-term rehab.
Typical stay
23 days
Private pay
54% of new residents, often for short stays.
Typical stay
1 - 2 months
Finances and operations
Privately-owned community
Operated by a business corporation.
Home revenue
$28.8M
Profit
$423.7K
Privately-owned community
Operated by a business corporation.
Home revenue
$28,787,753.00
Profit
$423,748.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$9.0M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$19.4M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$28.4M
17 years in operation
A community with a solid operating history and experience delivering ongoing care.
Walk Score: 35 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
Services
About this community
Occupancy
In line with Connecticut averageOccupied beds
107 / 120
Average residents
102 per day
License details
Facility type
Chronic & Convalescent Nursing Home
Status
Active
Issuance
January 7, 2009
Expiration
June 30, 2027
Additional licensing details
License number:
2280
Room costs
Private Room (15 rooms)
$693 per day
Semi-Private Room (44 rooms)
$621 per day
Staffing
Key information about the people who lead and staff this community.
Languages Spoken
French
Italian
Portuguese
Spanish
Tagalog
Staff Composition (State Data)
Admin
3 FTE
Registered Nurse
13 FTE
Licensed Practical Nurse
23 FTE
Nursing Assistant
37 FTE
Recreation
5 FTE
Social Services
2 FTE
Food Service Supervisor
2 FTE
Physical Therapy
6 FTE
Occupational Therapy
5 FTE
Speech Therapy
1 FTE
Dietary
10 FTE
Other Staff
13 FTE
Additional Policies & Features
Religious Affiliation:
No Affiliation
Religious Services:
All Denominations, Catholic, Jewish, Protestant
What does this home offer?
Building Type: 2-story
Dining Services
Beauty Services
Social and Recreational Activities
Rehabilitative Support
On-site Medical Care and Health Services
Types of Care at River Glen Health Care Center
Nursing Home
Inspection History
In Connecticut, the Department of Public Health, Facility Licensing and Investigations Section conducts mandatory inspections and unannounced surveys to monitor the quality of care in long-term facilities.
10 visits/inspections
8 routine inspections
Breakdown by inspection type
- 1 renewal/recertification inspection
- 1 licensing inspection
- 2 plans of correction
- 5 statements of deficiencies
Results
2 with issues
5 without issues
Connecticut average: 13 visits/inspections
Show Inspection Reports
Latest inspection
Date:November 6, 2025
Inspection history
01-29-2024
Inspection Report
04-30-2019
Inspection Report
06-12-2023
Inspection Report
06-12-2023
Inspection Report
06-12-2023
Inspection Report
07-05-2020
Statement of Deficiencies
08-14-2019
Plan of Correction
08-15-2025
Inspection Report
08-15-2025
Inspection Report
09-16-2025
Inspection Report
09-26-2025
Plan of Correction
10-07-2020
Statement of Deficiencies
10-08-2020
Statement of Deficiencies
10-16-2020
Statement of Deficiencies
11-06-2025
Inspection Report
12-15-2020
Statement of Deficiencies
12-22-2023
Inspection Report
35 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Inspection Report Summary for River Glen Health Care Center
The most recent inspection on September 16, 2025, confirmed that all previously cited deficiencies were corrected as of August 14, 2025. Earlier inspections, including one on August 15, 2025, identified multiple deficiencies related to medication storage and administration, documentation accuracy, resident supervision, and infection control. Complaint investigations from 2019 substantiated issues with resident care, safety, and documentation, including failures in timely physician notification, ambulation, and fall prevention. Enforcement actions such as fines or license suspensions were not listed in the available reports, and most complaints were substantiated when investigated. The facility’s record shows improvement with recent corrections following prior citations.
Health Inspection History
Inspections
Total health inspections
3
Connecticut average 5.7
Last Health inspection on Dec 2023
Total health citations
19
Citations per inspection
6.33
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
All 19 citations resulted from standard inspections.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Connecticut averageConnecticut average: 0.3
Serious Health citations
1
1
43% worse than Connecticut averageConnecticut average: 0.7
0 critical citations
1 serious citation
17 moderate citations
1 minor citation
Citations history (last 3 years)
Pharmacy moderate citation
Dec 22, 2023
Corrected
Quality of Care minor citation
Dec 22, 2023
Corrected
Care Planning moderate citation
Dec 22, 2023
Corrected
Resident Rights moderate citation
Dec 22, 2023
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Connecticut
The information below is reported by the Connecticut Department of Public Health, Facility Licensing and Investigations Section.
River Glen Health Care Center
-40%
-9%
+6%
SNF
Nursing Homes 24/7 care needed
Southbury
120
35
THCI COMPANY, LLC
88.9%
$28,772,207.00
$8,953,512.00
31.1%
110
3.5997
19
1
-40%-9%+6%Private / Semi-Private Rooms
Regency House Of Wallingford I
-11%
-13%
+15%
SNF
Nursing Homes 24/7 care needed
Wallingford (Wallingford Center)
130
39
BARRY BOKOW 2012 FAMILY TRUST
96.3%
$29,082,828.00
$7,852,686.00
27%
124.80
3.4698
13
-
-11%-13%+15%Private / Semi-Private Rooms
Lutheran Home Of Southbury Inc
+41%
+21%
+11%
SNF
Nursing Homes 24/7 care needed
Southbury
134
3
ASCENTRIA CARE ALLIANCE INC
93.5%
$22,742,789.00
$9,156,872.00
40.3%
110.00
4.8083
20
-
+41%+21%+11%1 Bed
Laurel Ridge Health Care Center
-4%
+1%
SNF
Nursing Homes 24/7 care needed
Ridgefield (Route 7 Gateway)
-
-
DAVID REIS FAMILY TRUST NO. 3
85.1%
$28,200,247.00
$8,647,532.00
30.7%
111
3.7960
-
-
-4%+1%-
River Glen Health Care Center
Type of care:
SNF
Community:
Southbury
Bed Count:
120
Operator:
THCI COMPANY, LLC
CCN:
75241
Occupancy:
88.9%
Home Revenue:
$28,772,207.00
Payroll Costs:
$8,953,512.00
Payroll %:
31.1%
Avg Residents/Day:
110
Overall Rating:
Adj Nurse Hours:
3.5997
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
19
Severe Citations:
1
RN share vs State Avg:
-40%
-40%
Staffing vs State Avg:
-9%
-9%
Occupancy vs State Avg:
+6%
+6%
Bed Options:
Private / Semi-Private Rooms
Regency House Of Wallingford I
Type of care:
SNF
Community:
Wallingford (Wallingford Center)
Bed Count:
130
Operator:
BARRY BOKOW 2012 FAMILY TRUST
CCN:
75261
Occupancy:
96.3%
Home Revenue:
$29,082,828.00
Payroll Costs:
$7,852,686.00
Payroll %:
27%
Avg Residents/Day:
124.80
Overall Rating:
Adj Nurse Hours:
3.4698
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
13
RN share vs State Avg:
-11%
-11%
Staffing vs State Avg:
-13%
-13%
Occupancy vs State Avg:
+15%
+15%
Bed Options:
Private / Semi-Private Rooms
Lutheran Home Of Southbury Inc
Type of care:
SNF
Community:
Southbury
Bed Count:
134
Operator:
ASCENTRIA CARE ALLIANCE INC
CCN:
75371
Occupancy:
93.5%
Home Revenue:
$22,742,789.00
Payroll Costs:
$9,156,872.00
Payroll %:
40.3%
Avg Residents/Day:
110.00
Overall Rating:
Adj Nurse Hours:
4.8083
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
20
RN share vs State Avg:
+41%
+41%
Staffing vs State Avg:
+21%
+21%
Occupancy vs State Avg:
+11%
+11%
Bed Options:
1 Bed
Laurel Ridge Health Care Center
Type of care:
SNF
Community:
Ridgefield (Route 7 Gateway)
Operator:
DAVID REIS FAMILY TRUST NO. 3
CCN:
75395
Occupancy:
85.1%
Home Revenue:
$28,200,247.00
Payroll Costs:
$8,647,532.00
Payroll %:
30.7%
Avg Residents/Day:
111
Overall Rating:
Adj Nurse Hours:
3.7960
Health Insp Rating:
Staffing Rating:
QM Rating:
Staffing vs State Avg:
-4%
-4%
Occupancy vs State Avg:
+1%
+1%Places of interest near River Glen Health Care Center
2.2 miles from city center
162 S Britain Rd., Southbury, CT 06488
Calculate Travel Distance to River Glen Health Care Center
Add your location
Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
166
Total Staff
165
Employees
1
Contractors
46,724
Total Hours (Quarter)
67
Avg Staff/Day
7.7
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 11 | 6.4 | No |
| Licensed Practical Nurse | 25 | 8.2 | No |
| Certified Nursing Assistant | 69 | 8.1 | No |
Staff by Category
Administration ⓘ
2 staff
8hs shift avg
Nursing Staff ⓘ
105 staff
8hs shift avg
Physicians & Practitioners ⓘ
24 staff
7.5hs shift avg
Therapy Services ⓘ
18 staff
6.7hs shift avg
Activities & Recreation ⓘ
1 staff
5.7hs shift avg
Social Services ⓘ
3 staff
7.7hs shift avg
Dietary Services ⓘ
9 staff
7.3hs shift avg
Other Services ⓘ
4 staff
7.3hs shift avg
Contractor Analysis
0.1%
of total hours from contractors
24 contractor hours this quarter
Medical Director: 1
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 69 | 0 | 69 | 19,921 | 91 | 100% | 8.1 |
| Licensed Practical Nurse | 25 | 0 | 25 | 8,622 | 91 | 100% | 8.2 |
| Clinical Nurse Specialist | 23 | 0 | 23 | 5,879 | 91 | 100% | 7.5 |
| Other Dietary Services Staff | 8 | 0 | 8 | 1,982 | 91 | 100% | 7.2 |
| Respiratory Therapy Technician | 6 | 0 | 6 | 1,485 | 89 | 98% | 6.7 |
| Registered Nurse | 11 | 0 | 11 | 1,426 | 90 | 99% | 6.4 |
| Physical Therapy Assistant | 5 | 0 | 5 | 1,350 | 89 | 98% | 6.6 |
| Physical Therapy Aide | 4 | 0 | 4 | 1,220 | 75 | 82% | 6.6 |
| Speech Language Pathologist | 2 | 0 | 2 | 951 | 76 | 84% | 7.1 |
| Dental Services Staff | 3 | 0 | 3 | 751 | 62 | 68% | 6.9 |
| Qualified Social Worker | 3 | 0 | 3 | 508 | 66 | 73% | 7.7 |
| Nurse Practitioner | 1 | 0 | 1 | 488 | 63 | 69% | 7.7 |
| Mental Health Service Worker | 1 | 0 | 1 | 488 | 61 | 67% | 8 |
| Administrator | 1 | 0 | 1 | 480 | 60 | 66% | 8 |
| Dietitian | 1 | 0 | 1 | 432 | 54 | 59% | 8 |
| Occupational Therapy Aide | 1 | 0 | 1 | 384 | 60 | 66% | 6.4 |
| Qualified Activities Professional | 1 | 0 | 1 | 334 | 59 | 65% | 5.7 |
| Medical Director | 0 | 1 | 1 | 24 | 3 | 3% | 8 |
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
106 residents
Residents by payment source
Medicare
47 residents (44.3%)
Medicaid
38 residents (35.8%)
Private pay or other
21 residents (19.8%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
10.3
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
10.3
In line with Connecticut averageConnecticut average: 10.4
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
23.3
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
23.3
11% worse than Connecticut averageConnecticut average: 21.1
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
17.8%
Percent of long-stay residents whose need for help with daily activities has increased
17.8%
6% better than Connecticut averageConnecticut average: 18.9%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
22.5%
Percent of long-stay residents whose ability to move independently worsened
22.5%
17% worse than Connecticut averageConnecticut average: 19.2%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
29.6%
Percent of low risk long-stay residents who lose control of their bowels or bladder
29.6%
19% worse than Connecticut averageConnecticut average: 24.9%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
1.8%
Percent of long-stay residents experiencing one or more falls with major injury
1.8%
48% better than Connecticut averageConnecticut average: 3.5%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
4.7%
Percent of long-stay high risk residents with pressure ulcers
4.7%
In line with Connecticut averageConnecticut average: 4.6%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
5.0%
Percent of long-stay residents with a urinary tract infection
5.0%
195% worse than Connecticut averageConnecticut average: 1.7%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
4.8%
Percent of long-stay residents who lose too much weight
4.8%
23% better than Connecticut averageConnecticut average: 6.3%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.4%
Percent of long-stay residents who have depressive symptoms
0.4%
97% better than Connecticut averageConnecticut average: 15.2%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
19.6%
Percent of long-stay residents who received an antipsychotic medication
19.6%
14% worse than Connecticut averageConnecticut average: 17.2%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
92.9%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
92.9%
6% better than Connecticut averageConnecticut average: 87.5%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.4%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.4%
In line with Connecticut averageConnecticut average: 93.5%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
1.29
Number of hospitalizations per 1,000 long-stay resident days.
1.29
39% better than Connecticut averageConnecticut average: 2.10
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.24
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.24
84% better than Connecticut averageConnecticut average: 1.53
Short-stay resident measures
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
61.8%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
61.8%
12% worse than Connecticut averageConnecticut average: 70.1%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.9%
Percent of short-stay residents who newly received an antipsychotic medication
0.9%
41% better than Connecticut averageConnecticut average: 1.5%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
57.5%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
57.5%
18% worse than Connecticut averageConnecticut average: 69.8%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
25.0%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
25.0%
In line with Connecticut averageConnecticut average: 25.0%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
11.1%
Percentage of short-stay residents who had an outpatient emergency department visit.
11.1%
In line with Connecticut averageConnecticut average: 11.1%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Connecticut averageConnecticut average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
41.4%
Percentage of residents at or above expected ability to care for themselves at discharge.
41.4%
23% worse than Connecticut averageConnecticut average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
63.5%
Rate of successful return to home or community from a skilled nursing facility.
63.5%
26% better than Connecticut averageConnecticut average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for River Glen Health Care Center based on CMS SNF Cost Reports.
Occupancy Rate
88.9%
↑ 10.8pp vs 2022
Net Income
$423,748
↑ ~$1.6M vs 2022
Total Payroll
$11,242,695
↓ ~$255K vs 2022
Profit Margin
1.5%
↑ 6.4pp vs 2022
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