Total health inspections
5
Tennessee average 3.5
Last Health inspection on Aug 2025
Primarily long-term care, limited rehab
Most residents stay long-term, while a smaller portion are admitted for short-term rehab.
River Oaks Place Loudon
Nursing Home, Assisted Living & Memory Care · Tennessee, TN
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
River Oaks Place Loudon
Nursing Home, Assisted Living & Memory Care · Tennessee, TN
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
River Oaks Place Loudon accepts Medicare, Medicaid, and private pay.
Discover River Oaks Place Loudon, a premier community in the heart of Loudon, TN, specializing in assisted Living and memory care services. Surrounded by history and offering picturesque views of the Tennessee River and Smoky Mountains, this community features 40 beautifully designed suites in a historic building, perfect for seniors requiring personalized care. Here, residents can choose from well-appointed and cozy accommodations with several floor plans based on their preferences.
The community provides cozy living spaces, craft and hobby areas, covered patios, and a beauty salon, all within a tranquil, six-acre wooded hilltop. Residents can enjoy personalized assistance, wellness programs, and a variety of activities that foster engagement and social interaction. With its rich history and welcoming atmosphere, River Oaks Place Loudon offers a truly comforting and supportive environment for seniors.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 163rd out of 172 homes in Tennessee. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 163rd out of 172 homes in Tennessee. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
2h 47m per day
Rank #163 / 172Nurse hours — State benchmarkedThis home is ranked 163rd out of 172 homes in Tennessee. Shows adjusted nurse hours per resident per day benchmarked to the Tennessee average, with a ranking across 172 Tennessee SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
vs Tennessee avg
-24%
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 2h 34m per day |
Types of Care at River Oaks Place Loudon
Assisted Living
Memory Care
Capacity and availability
This home usually has availability
Occupancy lower than 85% suggests more openings may be available.
Occupancy rate
50.7%
Rank #264 / 302Occupancy rate — State benchmarkedThis home is ranked 264th out of 302 homes in Tennessee. Shows this facility's occupancy rate versus the Tennessee average, with its Statewide rank out of 302. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay
95 days
Occupancy rate
50.7%
Rank #264 / 302Occupancy rate — State benchmarkedThis home is ranked 264th out of 302 homes in Tennessee. Shows this facility's occupancy rate versus the Tennessee average, with its Statewide rank out of 302. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay
95 days
49-bed community Rank #354 / 429Bed count — State benchmarkedThis home is ranked 354th out of 429 homes in Tennessee. Shows this facility's certified or reported bed count compared to other Tennessee SNFs. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
27 years in operation Rank #182 / 383Years in operation — State benchmarkedThis home is ranked 182nd out of 383 homes in Tennessee. Shows how long this facility has been in operation compared to other Tennessee SNFs. Longer operating histories may benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 27 / 100 Rank #329 / 555Walk Score — State benchmarkedThis home is ranked 329th out of 555 homes in Tennessee. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Tennessee SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
About this community
Facility TypeAssisted Care Living Facility
StatusLicensed
IssuanceAugust 24, 1998
ExpirationAugust 6, 2026
CountyLoudon
License Number00000052
River Oaks Place Loudon is legally operated by River Oaks Place Loudon, LLC, and administrated by Shelley Hicks.
Inspection History
In Tennessee, the Department of Health, Division of Health Care Facilities performs unannounced inspections and investigations to ensure facilities provide high-quality resident care.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsResidents information
Stay stats
Average length of stay
546 days
Total residents
72
Total admissions (2024)
35
Total discharges (2024)
29
Discharges
- To hospital 4
- To Private Residence or Home 2
Demographics
GENDER
- Female Residents 61.1%
- Male Residents 38.9%
AGE DISTRIBUTION
- Under 60 4.2%
- 60-64 8.3%
- 65-69 15.3%
- 70-74 9.7%
- 75-79 18.1%
- 80-84 23.6%
- 85-89 9.7%
- 90 or more 11.1%
ETHNICITY
Health Inspection History
Inspections
Total health citations
24
Rank #144 / 176Health citations — State benchmarkedThis home is ranked 144th out of 176 homes in Tennessee. Shows this facility's total health deficiency citations benchmarked to the Tennessee State average, with a ranking across all 176 TN SNFs. Lower citation counts earn a better rank.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Tennessee average 15.4
Citations per inspection
4.8
Rank #104 / 176Citations per inspection — State benchmarkedThis home is ranked 104th out of 176 homes in Tennessee. Shows average deficiency citations per CMS inspection for this facility versus the Tennessee mean across 176 SNFs with citation data. Lower is better.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Tennessee average 4.39
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
18 of 24 citations resulted from standard inspections; 3 of 24 resulted from complaint investigations; and 3 of 24 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 4 years)
Critical Health citations
0
100% better than Tennessee averageTennessee average: 1.1
Serious Health citations
0
100% better than Tennessee averageTennessee average: 0.6
Citations history (last 4 years)
Infection Control moderate citation
Aug 11, 2025
Corrected
Nutrition moderate citation
Aug 11, 2025
Corrected
Nutrition moderate citation
Aug 11, 2025
Corrected
Nutrition moderate citation
Aug 11, 2025
Corrected
Staffing Data
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
Total staff
113
Employees
79
Contractors
34
Staff to resident ratio
1.16:1
33% worse than Tennessee average
Avg staff/day
40
Average shift
8.7 hours
5% better than Tennessee average
Total staff hours (quarter)
32,123
Nursing staff breakdown
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse
Manages medical care and health needs.
RN Staff
8
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.1 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.1 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
LPN Staff
36
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.5 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.5 hoursThis role is partially covered by contractors.
Certified Nursing Assistant
Helps with daily care and mobility.
CNA Staff
35
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.1 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.1 hoursNo contractors work on this role.
Contractor staffing
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
9.7%
3,110 contractor hours this quarter
Licensed Practical Nurse: 18
Speech Language Pathologist: 4
Physical Therapy Aide: 4
Qualified Social Worker: 3
Physical Therapy Assistant: 3
Respiratory Therapy Technician: 2
Staff by category
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 35 | 0 | 35 | 13,840 | 92 | 100% | 9.1 |
| Licensed Practical Nurse | 18 | 18 | 36 | 8,125 | 92 | 100% | 9.5 |
| Registered Nurse | 8 | 0 | 8 | 2,285 | 92 | 100% | 9.1 |
| Clinical Nurse Specialist | 4 | 0 | 4 | 1,128 | 64 | 70% | 7.5 |
| Medication Aide/Technician | 6 | 0 | 6 | 1,095 | 74 | 80% | 9 |
| Speech Language Pathologist | 0 | 4 | 4 | 910 | 67 | 73% | 7.2 |
| Mental Health Service Worker | 2 | 0 | 2 | 801 | 70 | 76% | 7.6 |
| Administrator | 2 | 0 | 2 | 528 | 66 | 72% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 528 | 66 | 72% | 8 |
| Respiratory Therapy Technician | 0 | 2 | 2 | 481 | 66 | 72% | 7.3 |
| Other Dietary Services Staff | 1 | 0 | 1 | 461 | 64 | 70% | 7.2 |
| Dietitian | 1 | 0 | 1 | 454 | 61 | 66% | 7.4 |
| Physical Therapy Aide | 0 | 4 | 4 | 446 | 74 | 80% | 5.8 |
| Physical Therapy Assistant | 0 | 3 | 3 | 416 | 66 | 72% | 5.7 |
| Qualified Social Worker | 0 | 3 | 3 | 352 | 59 | 64% | 6 |
| RN Director of Nursing | 1 | 0 | 1 | 272 | 37 | 40% | 7.4 |
35 Certified Nursing Assistant
% of Days
100%
36 Licensed Practical Nurse
% of Days
100%
8 Registered Nurse
% of Days
100%
4 Clinical Nurse Specialist
% of Days
70%
6 Medication Aide/Technician
% of Days
80%
4 Speech Language Pathologist
% of Days
73%
2 Mental Health Service Worker
% of Days
76%
2 Administrator
% of Days
72%
1 Nurse Practitioner
% of Days
72%
2 Respiratory Therapy Technician
% of Days
72%
1 Other Dietary Services Staff
% of Days
70%
1 Dietitian
% of Days
66%
4 Physical Therapy Aide
% of Days
80%
3 Physical Therapy Assistant
% of Days
72%
3 Qualified Social Worker
% of Days
64%
1 RN Director of Nursing
% of Days
40%
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
14.0
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
14.0
34% worse than Tennessee averageTennessee average: 10.5
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
23.3
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
23.3
19% worse than Tennessee averageTennessee average: 19.5
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
16.9%
Percent of long-stay residents whose need for help with daily activities has increased
16.9%
5% worse than Tennessee averageTennessee average: 16.0%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
35.6%
Percent of long-stay residents whose ability to move independently worsened
35.6%
64% worse than Tennessee averageTennessee average: 21.7%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
17.4%
Percent of low risk long-stay residents who lose control of their bowels or bladder
17.4%
16% better than Tennessee averageTennessee average: 20.7%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
4.6%
Percent of long-stay residents experiencing one or more falls with major injury
4.6%
24% worse than Tennessee averageTennessee average: 3.7%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
6.4%
Percent of long-stay high risk residents with pressure ulcers
6.4%
17% worse than Tennessee averageTennessee average: 5.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
1.1%
Percent of long-stay residents with a urinary tract infection
1.1%
49% better than Tennessee averageTennessee average: 2.1%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
6.6%
Percent of long-stay residents who lose too much weight
6.6%
5% worse than Tennessee averageTennessee average: 6.3%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.0%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than Tennessee averageTennessee average: 11.0%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
9.8%
Percent of long-stay residents who received an antipsychotic medication
9.8%
40% better than Tennessee averageTennessee average: 16.5%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
11% better than Tennessee averageTennessee average: 89.9%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
6% better than Tennessee averageTennessee average: 94.5%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
95.1%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
95.1%
19% better than Tennessee averageTennessee average: 79.7%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than Tennessee averageTennessee average: 1.7%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
93.1%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
93.1%
17% better than Tennessee averageTennessee average: 79.8%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Breakdown by payment type
Medicare
18% of new residents, usually for short-term rehab.
Typical stay
29 days
Private pay
60% of new residents, often for short stays.
Typical stay
1 - 2 months
Medicaid
21% of new residents, often for long-term daily care.
Typical stay
9 - 10 months
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
97
Medicare
2
2.1% of residents
Medicaid
57
58.8% of residents
Private pay or other
38
39.2% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Financial Trends
Historical financial and operational data for River Oaks Place Loudon based on CMS SNF Cost Reports.
Occupancy Rate
50.7%
↓ 6.8pp vs 2022
Net Income
-$174.3K
↓ ~$1.1M vs 2022
Total Payroll
$3.8M
↓ ~$354.3K vs 2022
Profit Margin
-1.7%
↓ 9.6pp vs 2022
Finances and operations
Privately-owned community
Operated by a business corporation.
Home revenue
$11.0M
Operating loss
-$174.3K
Privately-owned community
Operated by a business corporation.
Home revenue
$11.0M Rank #112 / 176Revenue — State benchmarkedThis home is ranked 112th out of 176 homes in Tennessee. Shows this facility's annual revenue compared to the Tennessee SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Operating loss
-$174.3K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #132 / 176Payroll — State benchmarkedThis home is ranked 132nd out of 176 homes in Tennessee. Shows total annual staff payroll benchmarked to the Tennessee average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$3.8M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #132 / 176Payroll — State benchmarkedThis home is ranked 132nd out of 176 homes in Tennessee. Shows total annual staff payroll benchmarked to the Tennessee average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$7.5M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$11.2M
What does this home offer?
Total Residents: 40
Pets Allowed
Housing Options: Private / Companion Suites
Building Type: 3-story
Transportation Services
Fitness and Recreation
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Living Spaces & Floor Plans for River Oaks Place Loudon
River Oaks Place Loudon
River Oaks Place Loudon2
River Oaks Place Loudon1
Places of interest near River Oaks Place Loudon
0.3 miles from city center
Estimated distance in miles from Loudon's city center to River Oaks Place Loudon's address, calculated via Google Maps.
Calculate Travel Distance to River Oaks Place Loudon
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Financial Assistance for
Nursing Home in Tennessee
River Oaks Place Loudon is located in Loudon, Tennessee.
Here are the financial assistance programs available to residents in Tennessee.
Compare Nursing Home around Cleveland
The information below is reported by the Tennessee Department of Health, Division of Health Care Facilities.
Filter by care type
| River Oaks Place Loudon |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Loudon (Grove Street) | 49 | 50.7% | -31% | 2.78 | -19% | -23% | $0 | 24 | 4.8 | - | 103 | 27 | Kristie Valentino | $11.0M | $3.8M | 34% | 445253 | ||||
| Lakewood Place |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Loudon (Grove Street) | 46 | 93.5% | +28% | 2.78 | -19% | -23% | $0 | 24 | 4.8 | - | 103 | 27 | Kristie Valentino | $11.0M | $3.8M | 34% | 445253 | ||||
| Charter Senior Living of Cleveland | - |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Cleveland | 49 | 77.6% | +6% | - | - | - | - | -12% | - | $0 | - | - | - | 92 | 32 | Snh Tenn Tenant, LLC | - | - | - | 445543 |
Frequently Asked Questions about River Oaks Place Loudon
What neighborhood is River Oaks Place Loudon in?
River Oaks Place Loudon is in the Grove Street neighborhood of TN 37774.
Is River Oaks Place Loudon in a walkable area?
River Oaks Place Loudon has a walk score of 27. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
What is the license number of River Oaks Place Loudon?
According to state health department records, River Oaks Place Loudon's license number is 00000052.
When does River Oaks Place Loudon's license expire?
According to state health department records, River Oaks Place Loudon's license expires on August 6, 2026.
Who is the administrator of River Oaks Place Loudon?
Shelley Hicks is the administrator of River Oaks Place Loudon.
How many beds does River Oaks Place Loudon have?
River Oaks Place Loudon has 49 beds.
What is the address of River Oaks Place Loudon?
River Oaks Place Loudon is located at 1101 Grove St, Loudon, TN 37774, USA.
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