Occupancy rate
70%
Similar to the Indiana average: 68.1%Riverbend
Assisted Living & Memory Care · Jeffersonville, IN
Riverbend
Assisted Living & Memory Care · Jeffersonville, IN
Located in the welcoming town of Jeffersonville, IN, the Riverbend is a remarkable senior living community offering assisted living and memory care services. Here, residents can choose from well-appointed and cozy accommodations with several floor plans including studio and one-bedroom. As for memory care, a thoughtfully designed specialized care program called Magnolia Trails is utilized to accommodate the immediate care and support that those with cognitive conditions like Alzheimer’s disease and dementia need.
Experience its above-and-beyond amenities and services including delicious and nutritious meals, housekeeping and linen services, regular personal care assessments, medication administration and reminders, and transportation to nearby locations. Join in various social activities and events such as exercise classes and themed parties. At Riverbend, seniors can truly enjoy a blissful retirement.
114-bed community
A larger shared setting that may offer more common spaces and organized community services.
19 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 15 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community
Occupancy
Similar to the Indiana average: 68.1%Occupied beds
80 / 114
Average residents per home in Indiana
70 per day
Facility TypeAssisted Living / Residential Care Facility (rcf)
IssuanceJanuary 3, 2025
ExpirationFebruary 28, 2026
License Number25-010885-1
Riverbend is legally operated by Csl Riverbend In, Llc, and administrated by Ricki Elston.
Profit StatusProfit
Residential
114 units
Total beds
114 units
Staffing
Key information about the people who lead and staff this community.
Director of NursingCOURTNEY THOMASSON
ContactMr. Dan Fink, Director
Fax(812) 280-8094
What does this home offer?
Pets Allowed
Housing Options: Studio / Suite / 1 Bed
Building Type: Single-story
Transportation Services
Fitness and Recreation
Types of Care at Riverbend
Assisted Living
Memory Care
Inspection History
In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.
Since 2022 · 4 years of data
16 deficiencies
9 complaints
18 inspections
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2022 vs. Indiana state average
Overall vs. IN average
6 Worse
Metrics worse than Indiana average:
• Inspections with deficiencies (43% above)
• Inspection deficiency rate (51% above)
• Inspections (23% above)
• Total complaints (80% above)
• Complaints per year (77% above)
• Complaint visits (100% above) 4 Better Metrics better than Indiana average:
• Total deficiencies (56% below)
• Deficiencies per year (56% below)
• Deficiencies per inspection (53% below)
• Total visits (5% below)
• Inspections with deficiencies (43% above)
• Inspection deficiency rate (51% above)
• Inspections (23% above)
• Total complaints (80% above)
• Complaints per year (77% above)
• Complaint visits (100% above) 4 Better Metrics better than Indiana average:
• Total deficiencies (56% below)
• Deficiencies per year (56% below)
• Deficiencies per inspection (53% below)
• Total visits (5% below)
Latest Inspection
June 11, 2025
Complaint Investigation
Deficiencies
Deficiencies are formal regulatory issues recorded during state inspections.
| Metric | This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 16 | 36 | This facility has 56% fewer total deficiencies than a typical Indiana assisted living residence (16 vs. IN avg 36). Click this badge to view the full Indiana ranking.↓ 56% better |
|
Deficiencies per year
Average deficiencies per year since 2022.
| 4 | 9 | This facility has 56% fewer deficiencies per year than a typical Indiana assisted living residence (4 vs. IN avg 9). Click this badge to view the full Indiana ranking.↓ 56% better |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 0.9 | 1.9 | This facility has 53% fewer deficiencies per inspection than a typical Indiana assisted living residence (0.9 vs. IN avg 1.9). Click this badge to view the full Indiana ranking.↓ 53% better |
Inspections
State inspections evaluate whether the facility meets health and safety standards.
Complaints & Investigations
Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.
| Metric | This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 9 | 5 | This facility has 80% more total complaints than a typical Indiana assisted living residence (9 vs. IN avg 5). Click this badge to view the full Indiana ranking.↑ 80% worse |
|
Complaints per year
Average complaints per year since 2022.
| 2.3 | 1.3 | This facility has 77% more complaints per year than a typical Indiana assisted living residence (2.3 vs. IN avg 1.3). Click this badge to view the full Indiana ranking.↑ 77% worse |
|
Complaint visits
On-site visits triggered by formal complaints. Formal complaints can result in multiple visits.
| 16 | 8 | This facility has 100% more complaint visits than a typical Indiana assisted living residence (16 vs. IN avg 8). Click this badge to view the full Indiana ranking.↑ 100% worse |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on June 11, 2025, identified deficiencies related to medication administration records and medication availability. Earlier inspections showed a pattern of issues involving medication management, kitchen sanitation, resident safety including elopement prevention, and staff-to-resident interactions such as verbal abuse. Complaint investigations substantiated deficiencies in these areas, including physical and verbal abuse by staff, unsafe environments leading to resident elopements, and sanitation concerns in food preparation areas. Enforcement actions included staff suspension and termination in abuse cases, but fines or license suspensions were not listed in the available reports. The facility’s record shows ongoing challenges with medication and safety practices, with some corrective actions taken, but similar issues have recurred over time.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection Reports
Financial Assistance for
Assisted Living in Indiana
Riverbend is located in Jeffersonville, Indiana.
Here are the financial assistance programs available to residents in Indiana.
Places of interest near Riverbend
4.4 miles from city center
Estimated distance in miles from Jeffersonville's city center to Riverbend's address, calculated via Google Maps.
Calculate Travel Distance to Riverbend
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Compare Assisted Living around Jeffersonville
The information below is reported by the Indiana Department of Health, Division of Long Term Care.
Filter by care type
| Bridgepointe Gardens |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Jeffersonville | 231 | No | 6 | Studio / Suite / 1 Bed | 2 | 43.3% | - | Peter Hastings | Bridgepointe Gardens LLC | Kelly Konrad | 7 | 2 | 5 | 0.7 |
| Riverbend |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Jeffersonville (Golfview Estates) | 114 | Yes | 15 | Studio / Suite / 1 Bed | 19 | 70.2% | A+ | Ricki Elston | Csl Riverbend In, LLC | Courtney Thomasson | 18 | 9 | 16 | 0.9 |
| Windsor Assisted Living |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Jeffersonville | 47 | No | 5 | Studio / Suite / 1 Bed | 28 | 68.1% | - | Steven Brian | Hoosier Enterprises Vii Inc | Tyra Heath | 5 | - | 1 | 0.2 |
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Frequently Asked Questions about Riverbend
What neighborhood is Riverbend in?
Riverbend is in the Golfview Estates neighborhood of Jeffersonville.
Who is the Director of Nursing at Riverbend?
Courtney Thomasson is the Director of Nursing at Riverbend.
Who is the owner of Riverbend?
The legal owner and operator of Riverbend is Csl Riverbend In, Llc.
Is Riverbend in a walkable area?
Riverbend has a walk score of 15. Car-dependent. Most errands require a car, with limited nearby walkable options.
What is the license number of Riverbend?
According to IN state health department records, Riverbend's license number is 25-010885-1.
When does Riverbend's license expire?
According to IN state health department records, Riverbend's license expires on February 28, 2026.
What is the occupancy rate at Riverbend?
Riverbend's occupancy is 70%.
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