Overview of Riverbend

Located in the welcoming town of Jeffersonville, IN, the Riverbend is a remarkable senior living community offering assisted living and memory care services. Here, residents can choose from well-appointed and cozy accommodations with several floor plans including studio and one-bedroom. As for memory care, a thoughtfully designed specialized care program called Magnolia Trails is utilized to accommodate the immediate care and support that those with cognitive conditions like Alzheimer’s disease and dementia need.

Experience its above-and-beyond amenities and services including delicious and nutritious meals, housekeeping and linen services, regular personal care assessments, medication administration and reminders, and transportation to nearby locations. Join in various social activities and events such as exercise classes and themed parties. At Riverbend, seniors can truly enjoy a blissful retirement.

(812) 505-4766
Bed community size
114-bed community
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
19 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 15 / 100 Rank #81 / 108Walk Score — state benchmarkedThis home is ranked 81st out of 108 homes in Indiana.Shows how walkable this facility's neighborhood is compared to the average Walk Score across Indiana SNFs. Higher scores benefit residents, families, and staff.
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

Occupancy

Occupancy rate
70%
Rank #116 / 277Occupancy rate — state benchmarkedThis home is ranked 116th out of 277 homes in Indiana.Shows this facility's occupancy rate versus the Indiana average, with its statewide rank out of 277. Higher occupancy signals strong local demand and financial stability.
Similar to the Indiana average: 68.1%
Occupied beds
80 / 114
Average residents 70 per day

License Details

Facility TypeAssisted Living / Residential Care Facility (rcf)
IssuanceJanuary 3, 2025
ExpirationFebruary 28, 2026
License Number25-010885-1

Ownership & Operating Entity

Riverbend is legally operated by Csl Riverbend In, Llc, and administrated by Ricki Elston.

Profit StatusPROFIT

Type Of Units

Residential
114 units
Total beds
114 units

Staffing

Key information about the people who lead and staff this community.

Leadership

Director of NursingCOURTNEY THOMASSON
ContactMr. Dan Fink, Director

Contact Information

Fax(812) 280-8094

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed: Yes, Pets Allowed

Housing options icon
Housing options icon

Housing Options: Studio / Suite / 1 Bed

Building type icon
Building type icon

Building Type: Single-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at Riverbend

Assisted Living Memory Care

Contact Riverbend

Inspection History

In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.

Inspection Overview Info Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.

18 total visits · Indiana avg: 19

Ranked 184th of 388 in Indiana

16 Inspections Indiana avg: 13 23% above Indiana avg
16 Complaint Visits Indiana avg: 8 100% above Indiana avg Ranked 318th of 367 9 formal complaints filed · avg: 5 Formal complaints can result in multiple visits
10 Visits with Citations Indiana avg: 7 43% above Indiana avg
16 Citations Total Indiana avg: 34 53% below Indiana avg Ranked 109th of 385
8 Visits without Citations Indiana avg: 12 33% below Indiana avg

9 complaints

Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.

Indiana average: 5 complaints

Latest inspection

Date June 11, 2025
Complaint Investigation

16 total citations Rank #131 / 276Health citations — state benchmarkedThis home is ranked 131st out of 276 homes in Indiana.Shows this facility's total health deficiency citations benchmarked to the Indiana state average, with a ranking across all 276 IN SNFs. Lower citation counts earn a better rank.

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

Indiana average: 34 citations

16 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Indiana average: 36 deficiencies

0.9 deficiencies per inspection

Indiana average: 5.1 deficiencies per inspection

Inspection Report Summary for Riverbend

The most recent inspection on June 11, 2025, identified deficiencies related to medication administration records and medication availability. Earlier inspections showed a pattern of issues involving medication management, kitchen sanitation, resident safety including elopement prevention, and staff-to-resident interactions such as verbal abuse. Complaint investigations substantiated deficiencies in these areas, including physical and verbal abuse by staff, unsafe environments leading to resident elopements, and sanitation concerns in food preparation areas. Enforcement actions included staff suspension and termination in abuse cases, but fines or license suspensions were not listed in the available reports. The facility’s record shows ongoing challenges with medication and safety practices, with some corrective actions taken, but similar issues have recurred over time.

Compare Assisted Living around Jeffersonville The information below is reported by the Indiana Department of Health, Division of Long Term Care.

Filter by care type
Bridgepointe Gardens
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

RC

Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.

Jeffersonville231No 6 Studio / Suite / 1 Bed2 43.3% -Peter HastingsBridgepointe Gardens LlcKelly Konrad7250.7
Riverbend
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Jeffersonville (Golfview Estates)114Yes 15 Studio / Suite / 1 Bed19 70.2% A+Ricki ElstonCsl Riverbend In, LlcCourtney Thomasson189160.9
Windsor Assisted Living
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Jeffersonville47No 5 Studio / Suite / 1 Bed28 68.1% -Steven BrianHoosier Enterprises Vii IncTyra Heath5010.2

Financial Assistance for
Assisted Living in Indiana

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Aged and Disabled Waiver

Indiana Medicaid A&D Waiver

Age 65+ or disabled
General Indiana resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
IN

Requires level-of-care determination.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care (~$60/day) Home health services

CHOICE Program

Indiana CHOICE

Age 60+
General Indiana resident, at risk of nursing home.
Income Limits ~$2,000/month varies
Asset Limits $10,000 individual
IN

Limited funding; regional variation.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Transportation (~5 trips/month)

Residential Care Assistance Program (RCAP)

Indiana Residential Care Assistance Program

Age 65+
General or blind, or disabled, Indiana resident, in approved facility, low-income or SSI recipient.
Income Limits (2025) ~$1,004/month including SSI
Asset Limits $2,000 (individual), $3,000 (couple).
IN

~50 facilities statewide; per diem rate set by FSSA.

Benefits
Room/board Laundry Minimal care coordination (~$20-$50/day subsidy)

Medicare Savings Program (MSP)

Indiana Medicare Savings Program

Age 65+ or disabled
General Indiana resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
IN

Three tiers; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

National Family Caregiver Support Program (NFCSP) Respite

Indiana NFCSP Respite Care

Age
General Caregivers of 60+ needing care or 55+ caregivers of others; Indiana resident; functional needs (2+ ADLs).
Income Limits (2025) Prioritizes ~$24,980/year (individual); no strict cap.
Asset Limits Not assessed; need-based.
IN

16 AAAs; prioritizes low-income, rural caregivers.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Caregiver training

Senior Community Service Employment Program (SCSEP)

Indiana SCSEP

Age 55+
General unemployed, low-income, Indiana resident.
Income Limits (2025) ~$1,983/month 125% FPL
Asset Limits Not specified; income-focused.
IN

Priority for veterans, rural residents.

Benefits
Paid training (~20 hours/week at ~$7.25/hour) Job placement

VA Aid and Attendance (A&A) and Housebound Benefits

Indiana VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General Indiana resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
IN

High veteran demand statewide.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Places of interest near Riverbend

Address 4.4 miles from city center Info Estimated distance in miles from Jeffersonville's city center to Riverbend's address, calculated via Google Maps.

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