Robin Way

Robin Way will lie to you and claim to be an “age in place” facility. But what they really are is an “age in place until you run out of money” facility. My mom has been a resident at RW for 2 years. In July I put Heather on notice that mom would be transitioning to Medicaid sometime around October. We received a 30 day eviction notice on September 3. Coincidence? I think not. Mom has been struggling a little with the onset of dementia and Heather used that as an excuse to evict her. During our time at RW these are the things I have noticed: 1. Missing meds. Seems like every month there were questions about why mom didn’t receive her pain meds or her heart meds. 2. The room was frequently filthy. Sticky floors, black mold on the window frames, moldy food in the fridge. We put mom in assisted living to be ASSISTED with the activity of daily living and RW frequently did the bare minimum of care all while charging an outrageous monthly fee. Mom had an accident and bled profusely..the puddle of blood remained on her floor for days until I made a fuss and they finally cleaned it up. 3. The food was not good. Even on family day when they invited the families for a picnic they couldn’t manage to serve hot food that was the correct temperature. Cold hamburgers and warm potato salad. I would drop in at dinner time to check on the meal because mom frequently complained about it. I usually found a thin lukewarm soup or other unappetizing meals. Nothing is more heart wrenching than a room full of our elderly picking at their meal because it doesn’t taste good.I regret with all my energy moving my mom to this place. We were forced to move her and spend money she did not have to spare and n paying another move in fee to another assisted living facility. At her advanced age and limited cognitive ability, moving her to an unfamiliar place is the height of cruelty. Don’t risk your loved one falling victim to this place. Do your research. Ask the director for a list of reasons theyWhat do you like most about living here? Answer: Nothing. It was a nightmare Are there enough caregivers to handle the residents' needs, especially during emergencies? Answer: No Are the common areas pleasant and comfortable for socializing or relaxing? Answer: No How would you rate the quality and variety of the meals? (1-5) Answer: 1 Are special diets handled well? Answer: No Is the dining schedule flexible enough to meet your preferences? Answer: No How do you feel about the level of social interaction available with other residents? Answer: It’s just sad How was the units offered in this community? Answer: Filthy with irregular housekeeping Do you feel safe living in this community? Answer: No How well do you think the community handles emergencies or unexpected events? Answer: They kick out residents who have emergencies or are too much work Are there any hidden fees or unexpected charges? Answer: Expensive and unnecessary levels of care Would you recommend this community to others looking for senior living options? Answer: NO!!!! I would not sentence my worst enemy to this place. Is there anything you wish you knew before moving in? Answer: That they are liars. No such things as age in place. You stay until they have drained your savings and then they kick you out.