Robson Reserve at Sun Lakes
Assisted Living, Independent Living & Memory Care · Sun Lakes, AZ
Robson Reserve at Sun Lakes
Assisted Living, Independent Living & Memory Care · Sun Lakes, AZ
As you step in the grounds of Robson Reserve at Sun Lakes, you would immediately feel the elegance and striking accommodation of the staff. Robson Reserve boasts a high standard of senior living for residents of independent living, assisted living, and memory care. Their living options are beyond imaginable because residents are able to discover something that inspires them to make life better each day while embracing the moment. Robson Reserve is a desirable senior living residence because of its approach to letting individuals do as they place and be celebrated for their stepping stones they’ve accomplished during their senior years.
It’s a community that provides world-class amenities and resourceful services that help each day get easier for seniors. Robson Reserve boasts progressive programming and professional caregivers, allowing each resident to take into consideration the ways staff and management promote wellness and dining centered with their amenities and services– from fitness classes to delicious dining, everything is provided with care and kindness. A lot of the services and amenities designed in the community are for all residents of different living options– to further feel comfortable and secure by living conveniently and purposefully.
149-bed community Rank #41 / 521Bed count — State benchmarkedThis home is ranked 41st out of 521 homes we track in Arizona for bed count. Shows this facility's certified or reported bed count compared to other Arizona facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
10 years in operation Rank #238 / 548Years in operation — State benchmarkedThis home is ranked 238th out of 548 homes we track in Arizona for years in operation. Shows how long this facility has been in operation compared to other Arizona facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A community with a solid operating history and experience delivering ongoing care.
Walk Score: 25 / 100 Rank #538 / 775Walk Score — State benchmarkedThis home is ranked 538th out of 775 homes we track in Arizona for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Arizona facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
About this community
Facility TypeAssisted Living Center
StatusActive
IssuanceNovember 19, 2015
ExpirationOctober 31, 2026
License NumberAL9867C
QualificationHealth Care
Robson Reserve at Sun Lakes is administered by Lance B Williams.
OwnerSun Lakes Marketing Limited Partnership, LLP
Staffing
Key information about the people who lead and staff this community.
ContactCathy Gillard (per state records, record updated Jul 2026)
Inspection History
In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.
Inspection Score
A composite 0–100 score combining this facility's inspections, deficiencies, complaints, and enforcement actions relative to the Arizona state average. The score below shows how many points this facility sits above or below the typical Arizona assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.
A composite 0–100 score combining this facility's inspections, deficiencies, complaints, and enforcement actions relative to the Arizona state average. The score below shows how many points this facility sits above or below the typical Arizona assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.
5 points above the Arizona average for assisted living residences (82/100)
Rank #131 / 290 in Arizona Inspection Score — State benchmarked This home is ranked 131st out of 290 homes we track in Arizona for inspection score. Shows this facility's inspection score compared to the Arizona average among 290 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. This is a proprietary Assisted Living Magazine score. Inspection score: 87 out of 100. Letter grade B+. 5 points above the Arizona average for assisted living residences (82/100)
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Arizona state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Overall vs. AZ average
1 Worse
Metrics worse than Arizona average:
• Enforcement actions (122% above) 4 Better Metrics better than Arizona average:
• Total deficiencies (29% below)
• Deficiencies per inspection (39% below)
• Total complaints (50% below)
• Complaints per year (50% below)
• Enforcement actions (122% above) 4 Better Metrics better than Arizona average:
• Total deficiencies (29% below)
• Deficiencies per inspection (39% below)
• Total complaints (50% below)
• Complaints per year (50% below)
Deficiencies
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 10 | 14 | This facility has 29% fewer total deficiencies than a typical Arizona assisted living residence (10 vs. AZ avg 14).↓ 29% better Rank #222 / 400 Total deficiencies — State benchmarked This home is ranked 222nd out of 400 homes we track in Arizona for deficiencies. Shows this facility's deficiencies compared to the Arizona average among 400 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
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Deficiencies per inspection
Average deficiencies per inspection.
| 1.7 | 2.8 | This facility has 39% fewer deficiencies per inspection than a typical Arizona assisted living residence (1.7 vs. AZ avg 2.8).↓ 39% better Rank #152 / 400 Deficiencies per inspection — State benchmarked This home is ranked 152nd out of 400 homes we track in Arizona for deficiencies per inspection. Shows this facility's deficiencies per inspection compared to the Arizona average among 400 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
|
Enforcement actions
Formal penalties or interventions imposed by Arizona regulators — directed plans of correction, civil monetary penalties, denial of payment, or appointment of temporary management.
| 2 | 0.9 | This facility has 122% more enforcement actions than a typical Arizona assisted living residence (2 vs. AZ avg 0.9).↑ 122% worse |
Inspections
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Total inspections
Combined count of all inspections conducted at this facility.
| 6 | 5 | This facility has had 20% more total inspections than the Arizona average (6 vs. AZ avg 5). More inspections can mean more regulatory scrutiny rather than worse care.↑ 20% more |
Complaints & Investigations
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 3 | 6 | This facility has 50% fewer total complaints than a typical Arizona assisted living residence (3 vs. AZ avg 6).↓ 50% better Rank #320 / 486 Total complaints — State benchmarked This home is ranked 320th out of 486 homes we track in Arizona for complaint-related visits. Shows this facility's complaint-related visits compared to the Arizona average among 486 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
|
Complaints per year
Average complaints per year since 2023.
| 1 | 2 | This facility has 50% fewer complaints per year than a typical Arizona assisted living residence (1 vs. AZ avg 2).↓ 50% better |
What does this home offer?
No pets allowed
Room Sizes: 409 / 641-883 / 1070 / 1160 sq. ft
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: Mid-rise
Fitness and Recreation
Living Spaces & Floor Plans for Robson Reserve at Sun Lakes
Places of interest near Robson Reserve at Sun Lakes
0.2 miles from city center
Estimated distance in miles from Sun Lakes's city center to Robson Reserve at Sun Lakes's address, calculated via Google Maps.
— 5.32 miles to nearest hospital (Dignity Health Chandler Regional Medical Center)
Calculate Travel Distance to Robson Reserve at Sun Lakes
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Compare Assisted Living around Phoenix
Info below is compiled from the AZ Dept. of Health Services (ADHS), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
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City and state of the facility. Used for mapping and state-average comparisons.
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Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
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Indicates whether residents are allowed to have pets in the facility.
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Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
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Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
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Number of years the company has been in operation.
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Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
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A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
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A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Arizona state average. See the benchmark below for the typical Arizona score; higher is better.
This is a proprietary Assisted Living Magazine score.
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Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
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Regulatory visits tied to complaints or allegations in the state file—not the same as every routine survey.
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Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
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The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
| |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Robson Reserve at Sun Lakes | AL IL MC | Sun Lakes | 149
Facility
149
AZ AVG
54
Rank
#41 / 521 | No |
25
Facility
25
AZ AVG
38
Rank
#538 / 775 | Studio / 1 Bed / 2 Bed | 10
Facility
10
AZ AVG
12
Rank
#238 / 548 | - | Lance B Williams | 87
Facility
87
AZ AVG
82
Rank
#131 / 290 | 6 | 3
Facility
3
AZ AVG
6
Rank
#320 / 486 | 10
Facility
10
AZ AVG
9
Rank
#222 / 400 | 1.7
Facility
1.7
AZ AVG
1.8
Rank
#152 / 400 |
| MorningStar Assisted Living & Memory Care at Arcadia | AL MC | Phoenix (Arcadia Lite) | 135
Facility
135
AZ AVG
54
Rank
#57 / 521 | Yes |
69
Facility
69
AZ AVG
38
Rank
#60 / 775 | Studio / 1 Bed / 2 Bed | 22
Facility
22
AZ AVG
12
Rank
#84 / 548 | A+ | Travis Garrard | 100
Facility
100
AZ AVG
82
Rank
#1 / 290 | 8 | 5
Facility
5
AZ AVG
6
Rank
#383 / 486 | 1
Facility
1
AZ AVG
9
Rank
#2 / 400 | 0.1
Facility
0.1
AZ AVG
1.8
Rank
#2 / 400 |
| Shadow Mountain Memory Care | AL MC RC | Phoenix (Paradise Valley Oasis) | 72
Facility
72
AZ AVG
54
Rank
#170 / 521 | Yes |
70
Facility
70
AZ AVG
38
Rank
#51 / 775 | Private / Companion Suites | 13
Facility
13
AZ AVG
12
Rank
#185 / 548 | A+ | Misty Farnstrom | 95
Facility
95
AZ AVG
82
Rank
#50 / 290 | 8 | 8
Facility
8
AZ AVG
6
Rank
#423 / 486 | 1
Facility
1
AZ AVG
9
Rank
#2 / 400 | 0.1
Facility
0.1
AZ AVG
1.8
Rank
#2 / 400 |
| The Palazzo | AL MC NH SNF | Phoenix (Leescroft) | 66
Facility
66
AZ AVG
54
Rank
#184 / 521 | No |
68
Facility
68
AZ AVG
38
Rank
#66 / 775 | - | 1
Facility
1
AZ AVG
12
Rank
#513 / 548 | - | Charles B Kerby | 83
Facility
83
AZ AVG
82
Rank
#120 / 290 | 9 | 3
Facility
3
AZ AVG
6
Rank
#320 / 486 | 48
Facility
48
AZ AVG
9
Rank
#393 / 400 | 5.3
Facility
5.3
AZ AVG
1.8
Rank
#391 / 400 |
| The Terraces of Phoenix | AL IL MC NH SNF | Phoenix (Camelback East Village) | 64
Facility
64
AZ AVG
54
Rank
#187 / 521 | Yes |
62
Facility
62
AZ AVG
38
Rank
#130 / 775 | 1 Bed / 2 Bed | - | - | Kordell Erickson | 66
Facility
66
AZ AVG
82
Rank
#257 / 290 | 15 | 12
Facility
12
AZ AVG
6
Rank
#456 / 486 | 26
Facility
26
AZ AVG
9
Rank
#342 / 400 | 1.7
Facility
1.7
AZ AVG
1.8
Rank
#152 / 400 |
Financial Assistance for
Assisted Living in Arizona
Robson Reserve at Sun Lakes is located in Sun Lakes, Arizona.
Here are the financial assistance programs available to residents in Arizona.
Frequently Asked Questions about Robson Reserve at Sun Lakes
Who is the owner of Robson Reserve at Sun Lakes?
Robson Reserve at Sun Lakes is legally operated by Sun Lakes Marketing Limited Partnership, LLP, and administered by Lance B Williams.
Is Robson Reserve at Sun Lakes in a walkable area?
Robson Reserve at Sun Lakes has a walk score of 25. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
What is the license number of Robson Reserve at Sun Lakes?
According to AZ state health department records, Robson Reserve at Sun Lakes's license number is AL9867C.
When does Robson Reserve at Sun Lakes's license expire?
According to AZ state health department records, Robson Reserve at Sun Lakes's license expires on October 31, 2026.
How long has Robson Reserve at Sun Lakes been in business?
Robson Reserve at Sun Lakes has been operating for approximately 10 years, based on available licensing and registration records.
Are pets allowed at Robson Reserve at Sun Lakes?
No, Robson Reserve at Sun Lakes has a no-pet policy.
Who is the administrator of Robson Reserve at Sun Lakes?
Lance B Williams is the administrator of Robson Reserve at Sun Lakes.
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