Robson Reserve at Sun Lakes
Assisted Living, Independent Living & Memory Care · Phoenix, AZ
Robson Reserve at Sun Lakes
Assisted Living, Independent Living & Memory Care · Phoenix, AZ
As you step in the grounds of Robson Reserve at Sun Lakes, you would immediately feel the elegance and striking accommodation of the staff. Robson Reserve boasts a high standard of senior living for residents of independent living, assisted living, and memory care. Their living options are beyond imaginable because residents are able to discover something that inspires them to make life better each day while embracing the moment. Robson Reserve is a desirable senior living residence because of its approach to letting individuals do as they place and be celebrated for their stepping stones they’ve accomplished during their senior years.
It’s a community that provides world-class amenities and resourceful services that help each day get easier for seniors. Robson Reserve boasts progressive programming and professional caregivers, allowing each resident to take into consideration the ways staff and management promote wellness and dining centered with their amenities and services– from fitness classes to delicious dining, everything is provided with care and kindness. A lot of the services and amenities designed in the community are for all residents of different living options– to further feel comfortable and secure by living conveniently and purposefully.
Types of Care at Robson Reserve at Sun Lakes
Independent Living
Assisted Living
Memory Care
149-bed community Rank #43 / 530Bed count — State benchmarkedThis home is ranked 43rd out of 530 homes in Arizona. Shows this facility's certified or reported bed count compared to other Arizona SNFs. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
10 years in operation Rank #204 / 532Years in operation — State benchmarkedThis home is ranked 204th out of 532 homes in Arizona. Shows how long this facility has been in operation compared to other Arizona SNFs. Longer operating histories may benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A community with a solid operating history and experience delivering ongoing care.
Walk Score: 25 / 100 Rank #541 / 819Walk Score — State benchmarkedThis home is ranked 541st out of 819 homes in Arizona. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Arizona SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
About this community
Facility TypeAssisted Living Center
StatusActive
IssuanceNovember 19, 2015
ExpirationOctober 31, 2026
License NumberAL9867C
QualificationHealth Care
Services
Robson Reserve at Sun Lakes is administrated by Lance B Williams.
OwnerSUN LAKES MARKETING LIMITED PARTNERSHIP, LLP
Staffing
Key information about the people who lead and staff this community.
ContactCathy Gillard
Inspection History
In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.
Since 2023 · 3 years of data
10 deficiencies
3 complaints
6 inspections
Inspection Score
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Arizona state average. See the assisted living residences benchmark below for the typical Arizona score; higher is better.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Arizona state average. See the assisted living residences benchmark below for the typical Arizona score; higher is better.
Near the Arizona average for assisted living residences.
Arizona assisted living residences benchmark: C 75/100
Inspection score: 73 out of 100. Letter grade C. Near the Arizona average for assisted living residences.
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Arizona state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2023 vs. Arizona state average
Overall vs. AZ average
4 Worse
Metrics worse than Arizona average:
• Total deficiencies (11% above)
• Deficiencies per year (10% above)
• Enforcement actions (100% above)
• Total inspections (20% above) 3 Better Metrics better than Arizona average:
• Deficiencies per inspection (6% below)
• Total complaints (50% below)
• Complaints per year (50% below)
• Total deficiencies (11% above)
• Deficiencies per year (10% above)
• Enforcement actions (100% above)
• Total inspections (20% above) 3 Better Metrics better than Arizona average:
• Deficiencies per inspection (6% below)
• Total complaints (50% below)
• Complaints per year (50% below)
Latest Inspection
January 22, 2025
Complaint;Compliance (Annual)
1 deficiencies
Deficiencies
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 10 | 9 | This facility has 11% more total deficiencies than a typical Arizona assisted living residence (10 vs. AZ avg 9).↑ 11% worse |
|
Deficiencies per year
Average deficiencies per year since 2023.
| 3.3 | 3 | This facility has 10% more deficiencies per year than a typical Arizona assisted living residence (3.3 vs. AZ avg 3).↑ 10% worse |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 1.7 | 1.8 | This facility has 6% fewer deficiencies per inspection than a typical Arizona assisted living residence (1.7 vs. AZ avg 1.8).↓ 6% better |
|
Enforcement actions
Formal penalties or interventions imposed by Arizona regulators — directed plans of correction, civil monetary penalties, denial of payment, or appointment of temporary management.
| 2 | 1 | This facility has 100% more enforcement actions than a typical Arizona assisted living residence (2 vs. AZ avg 1).↑ 100% worse |
Inspections
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 6 | 5 | This facility has 20% more total inspections than a typical Arizona assisted living residence (6 vs. AZ avg 5).↑ 20% worse |
Complaints & Investigations
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 3 | 6 | This facility has 50% fewer total complaints than a typical Arizona assisted living residence (3 vs. AZ avg 6).↓ 50% better |
|
Complaints per year
Average complaints per year since 2023.
| 1 | 2 | This facility has 50% fewer complaints per year than a typical Arizona assisted living residence (1 vs. AZ avg 2).↓ 50% better |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
This facility’s inspection record is mixed, with repeated deficiencies mainly in tuberculosis screening, service plan updates, and documentation, resulting in multiple fines totaling $1,250 between July 2023 and February 2025. The most recent inspection on February 18, 2025, included a paid $250 fine related to prior enforcement actions, while earlier inspections cited nine deficiencies in July 2023 covering policies, TB documentation, and disaster drills. Complaint investigations in 2023 and 2024 found no deficiencies, indicating compliance in those reviews despite ongoing enforcement issues.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsWhat does this home offer?
Room Sizes: 409 / 641-883 / 1070 / 1160 sq. ft
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: Mid-rise
Fitness and Recreation
Living Spaces & Floor Plans for Robson Reserve at Sun Lakes
Robson Reserve At Sun Lakes7
Robson Reserve At Sun Lakes4
Robson Reserve At Sun Lakes5
Robson Reserve At Sun Lakes6
Places of interest near Robson Reserve at Sun Lakes
8.8 miles from city center
Estimated distance in miles from Sun Lakes's city center to Robson Reserve at Sun Lakes's address, calculated via Google Maps.
— 5.32 miles to nearest hospital (Dignity Health Chandler Regional Medical Center)
Calculate Travel Distance to Robson Reserve at Sun Lakes
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Financial Assistance for
Assisted Living in Arizona
Robson Reserve at Sun Lakes is located in Sun Lakes, Arizona.
Here are the financial assistance programs available to residents in Arizona.
Compare Assisted Living around Phoenix
The information below is reported by the Arizona Department of Health Services, Bureau of Long Term Care Licensing.
Filter by care type
| Robson Reserve at Sun Lakes |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Sun Lakes (East Riggs Road) | 149 | No | 25 | Studio / 1 Bed / 2 Bed | 10
Facility
10
AZ AVG
11
Rank
#204 / 532 | - | Lance B Williams | 6 | 3
Facility
3
AZ AVG
3.4
Rank
#320 / 501 | 10
Facility
10
AZ AVG
11.9
Rank
#327 / 501 | 1.7
Facility
1.7
AZ AVG
2.2
Rank
#272 / 501 |
| Clearwater Pinnacle Peak |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Scottsdale (North Scottsdale) | 149 | Yes | 37 | Studio / 1 Bed / 2 Bed | 4
Facility
4
AZ AVG
11
Rank
#382 / 532 | A+ | Kari Michalak | 7 | 5
Facility
5
AZ AVG
3.4
Rank
#385 / 501 | 10
Facility
10
AZ AVG
11.9
Rank
#327 / 501 | 1.4
Facility
1.4
AZ AVG
2.2
Rank
#241 / 501 |
| Paradise Valley Senior Living |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Phoenix (Paradise Valley Village) | 118 | Yes | 65 | Studio / 1 Bed / 2 Bed | 17
Facility
17
AZ AVG
11
Rank
#109 / 532 | A+ | Carlos Gerena | 18 | 14
Facility
14
AZ AVG
3.4
Rank
#474 / 501 | 64
Facility
64
AZ AVG
11.9
Rank
#484 / 501 | 3.6
Facility
3.6
AZ AVG
2.2
Rank
#398 / 501 |
| Olive Grove Assisted Living and Memory Care |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Phoenix (Camelback East Village) | 115 | No | 74 | Studio / 1 Bed / 2 Bed | 2
Facility
2
AZ AVG
11
Rank
#445 / 532 | - | - | 19 | 15
Facility
15
AZ AVG
3.4
Rank
#477 / 501 | 46
Facility
46
AZ AVG
11.9
Rank
#471 / 501 | 2.4
Facility
2.4
AZ AVG
2.2
Rank
#334 / 501 |
| Cave Creek Assisted Living |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Cave Creek (Desert View Village) | 97 | Yes | 25 | Studio / 1 Bed / 2 Bed | 1
Facility
1
AZ AVG
11
Rank
#490 / 532 | - | Michelle Toft | 4 | -
Facility
-
AZ AVG
3.4
Rank
#1 / 501 | 0
Facility
0
AZ AVG
11.9
Rank
#1 / 501 | 0.0
Facility
0.0
AZ AVG
2.2
Rank
#1 / 501 |
Frequently Asked Questions about Robson Reserve at Sun Lakes
What neighborhood is Robson Reserve at Sun Lakes in?
Robson Reserve at Sun Lakes is in the East Riggs Road neighborhood of Sun Lakes.
Who is the owner of Robson Reserve at Sun Lakes?
The legal owner and operator of Robson Reserve at Sun Lakes is Sun Lakes Marketing Limited Partnership, Llp.
Is Robson Reserve at Sun Lakes in a walkable area?
Robson Reserve at Sun Lakes has a walk score of 25. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
What is the license number of Robson Reserve at Sun Lakes?
According to AZ state health department records, Robson Reserve at Sun Lakes's license number is AL9867C.
When does Robson Reserve at Sun Lakes's license expire?
According to AZ state health department records, Robson Reserve at Sun Lakes's license expires on October 31, 2026.
Who is the administrator of Robson Reserve at Sun Lakes?
Lance B Williams is the administrator of Robson Reserve at Sun Lakes.
How many beds does Robson Reserve at Sun Lakes have?
Robson Reserve at Sun Lakes has 149 beds.
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