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Robson Reserve at Sun Lakes
Assisted Living, Independent Living & Memory Care · Sun Lakes, AZ
Exterior view of the facility with a pool and outdoor space Exterior view of a senior living facility entrance Bright and welcoming lobby with wooden accents and floral decor Bright dining room with tables set for meals

Robson Reserve at Sun Lakes

Assisted Living, Independent Living & Memory Care · Sun Lakes, AZ
9508 E Riggs Rd, Sun Lakes, AZ 85248 View map Calculator: See prices in your area
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Overview of Robson Reserve at Sun Lakes

As you step in the grounds of Robson Reserve at Sun Lakes, you would immediately feel the elegance and striking accommodation of the staff. Robson Reserve boasts a high standard of senior living for residents of independent living, assisted living, and memory care. Their living options are beyond imaginable because residents are able to discover something that inspires them to make life better each day while embracing the moment. Robson Reserve is a desirable senior living residence because of its approach to letting individuals do as they place and be celebrated for their stepping stones they’ve accomplished during their senior years.

It’s a community that provides world-class amenities and resourceful services that help each day get easier for seniors. Robson Reserve boasts progressive programming and professional caregivers, allowing each resident to take into consideration the ways staff and management promote wellness and dining centered with their amenities and services– from fitness classes to delicious dining, everything is provided with care and kindness. A lot of the services and amenities designed in the community are for all residents of different living options– to further feel comfortable and secure by living conveniently and purposefully.

Facility Direct Line (480) 883-2000
Facility Direct Line (480) 883-2000
By The Numbers

Community insights.

Bed count Info A larger shared setting that may offer more common spaces and organized community services. 149 Rank #41 / 521Bed count — State benchmarkedThis home is ranked 41st out of 521 homes we track in Arizona for bed count. Shows this facility's certified or reported bed count compared to other Arizona facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Medium-capacity home · Offers a balance of services and community atmosphere.

Years of operating Info A community with a solid operating history and experience delivering ongoing care. Rank #238 / 548Years in operation — State benchmarkedThis home is ranked 238th out of 548 homes we track in Arizona for years in operation. Shows how long this facility has been in operation compared to other Arizona facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
10 years
Walk Score Info Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation. Rank #538 / 775Walk Score — State benchmarkedThis home is ranked 538th out of 775 homes we track in Arizona for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Arizona facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
25 / 100

About this community

License Details

Facility TypeAssisted Living Center
StatusActive
IssuanceNovember 19, 2015
ExpirationOctober 31, 2026
License NumberAL9867C
QualificationHealth Care

Ownership & Operating Entity

Robson Reserve at Sun Lakes is administered by Lance B Williams.

OwnerSun Lakes Marketing Limited Partnership, LLP

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactCathy Gillard (per state records, record updated Jul 2026)

Contact Robson Reserve at Sun Lakes

Inspection History

In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Arizona state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. AZ average 1 Worse Metrics worse than Arizona average:
• Enforcement actions (122% above) 4 Better Metrics better than Arizona average:
• Total deficiencies (17% below)
• Deficiencies per inspection (29% below)
• Total complaints (50% below)
• Complaints per year (50% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityAZ Averagevs. AZ Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 1012 This facility has 17% fewer total deficiencies than a typical Arizona assisted living residence (10 vs. AZ avg 12).↓ 17% better Rank #310 / 487 Total deficiencies — State benchmarked This home is ranked 310th out of 487 homes we track in Arizona for deficiencies. Shows this facility's deficiencies compared to the Arizona average among 487 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Deficiencies per inspection Info Average deficiencies per inspection. 1.72.41 This facility has 29% fewer deficiencies per inspection than a typical Arizona assisted living residence (1.7 vs. AZ avg 2.41).↓ 29% better Rank #239 / 487 Deficiencies per inspection — State benchmarked This home is ranked 239th out of 487 homes we track in Arizona for deficiencies per inspection. Shows this facility's deficiencies per inspection compared to the Arizona average among 487 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Enforcement actions Info Formal penalties or interventions imposed by Arizona regulators — directed plans of correction, civil monetary penalties, denial of payment, or appointment of temporary management. 20.9 This facility has 122% more enforcement actions than a typical Arizona assisted living residence (2 vs. AZ avg 0.9).↑ 122% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityAZ Averagevs. AZ Avg
Total inspections Info Combined count of all inspections conducted at this facility. 65 This facility has had 20% more total inspections than the Arizona average (6 vs. AZ avg 5). More inspections can mean more regulatory scrutiny rather than worse care.↑ 20% more

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityAZ Averagevs. AZ Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 36 This facility has 50% fewer total complaints than a typical Arizona assisted living residence (3 vs. AZ avg 6).↓ 50% better Rank #324 / 490 Total complaints — State benchmarked This home is ranked 324th out of 490 homes we track in Arizona for complaint-related visits. Shows this facility's complaint-related visits compared to the Arizona average among 490 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Complaints per year Info Average complaints per year since 2023. 12 This facility has 50% fewer complaints per year than a typical Arizona assisted living residence (1 vs. AZ avg 2).↓ 50% better
Show Inspection Reports

What does this home offer?

Pets allowed icon
Pets allowed icon

No pets allowed

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Room sizes icon

Room Sizes: 409 / 641-883 / 1070 / 1160 sq. ft

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Housing options icon

Housing Options: Studio / 1 Bed / 2 Bed

Building type icon
Building type icon

Building Type: Mid-rise

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Living Spaces & Floor Plans for Robson Reserve at Sun Lakes

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Places of interest near Robson Reserve at Sun Lakes

Address 0.2 miles from city center Info Estimated distance in miles from Sun Lakes's city center to Robson Reserve at Sun Lakes's address, calculated via Google Maps. — 5.32 miles to nearest hospital (Dignity Health Chandler Regional Medical Center)

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Compare Assisted Living around Phoenix

Info below is compiled from the AZ Dept. of Health Services (ADHS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
Number of years the company has been in operation.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Regulatory visits tied to complaints or allegations in the state file—not the same as every routine survey.
Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
Robson Reserve at Sun Lakes
AL
IL
MC
Sun Lakes
149
Facility 149
AZ AVG 54
Rank #41 / 521
No
25
Facility 25
AZ AVG 38
Rank #538 / 775
Studio / 1 Bed / 2 Bed
10
Facility 10
AZ AVG 12
Rank #238 / 548
-Lance B Williams6
3
Facility 3
AZ AVG 6
Rank #324 / 490
10
Facility 10
AZ AVG 9
Rank #310 / 487
1.7
Facility 1.7
AZ AVG 1.8
Rank #239 / 487
Avista Senior Living North Mountain
AL
MC
RC
Phoenix (Globa)
149
Facility 149
AZ AVG 54
Rank #41 / 521
Yes
75
Facility 75
AZ AVG 38
Rank #22 / 775
Studio / 1 Bed / 2 Bed
16
Facility 16
AZ AVG 12
Rank #149 / 548
A+Candice A Fine10
8
Facility 8
AZ AVG 6
Rank #427 / 490
7
Facility 7
AZ AVG 9
Rank #249 / 487
0.7
Facility 0.7
AZ AVG 1.8
Rank #134 / 487
MorningStar Assisted Living & Memory Care at Arcadia
AL
MC
Phoenix (Arcadia Lite)
135
Facility 135
AZ AVG 54
Rank #57 / 521
Yes
69
Facility 69
AZ AVG 38
Rank #60 / 775
Studio / 1 Bed / 2 Bed
22
Facility 22
AZ AVG 12
Rank #84 / 548
A+Travis Garrard8
5
Facility 5
AZ AVG 6
Rank #387 / 490
1
Facility 1
AZ AVG 9
Rank #89 / 487
0.1
Facility 0.1
AZ AVG 1.8
Rank #89 / 487
La Siena
AL
IL
MC
Phoenix (Pueblo Hermoso)
111
Facility 111
AZ AVG 54
Rank #111 / 521
Yes
61
Facility 61
AZ AVG 38
Rank #145 / 775
1 Bed / 2 Bed
18
Facility 18
AZ AVG 12
Rank #125 / 548
-Jonathan T Burningham6
4
Facility 4
AZ AVG 6
Rank #354 / 490
6
Facility 6
AZ AVG 9
Rank #224 / 487
1.0
Facility 1.0
AZ AVG 1.8
Rank #162 / 487
Shadow Mountain Memory Care
AL
MC
RC
Phoenix (Paradise Valley Oasis)
72
Facility 72
AZ AVG 54
Rank #170 / 521
Yes
70
Facility 70
AZ AVG 38
Rank #51 / 775
Private / Companion Suites
13
Facility 13
AZ AVG 12
Rank #185 / 548
A+Misty Farnstrom8
8
Facility 8
AZ AVG 6
Rank #427 / 490
1
Facility 1
AZ AVG 9
Rank #89 / 487
0.1
Facility 0.1
AZ AVG 1.8
Rank #89 / 487
View all Nearby Homes

Financial Assistance for
Assisted Living in Arizona

Robson Reserve at Sun Lakes is located in Sun Lakes, Arizona.
Here are the financial assistance programs available to residents in Arizona.

Get Financial aid guidance

Arizona Long Term Care System

ALTCS

Age 65+ or disabled
General Arizona resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
AZ

Covers tribal members; rural outreach.

Benefits
In-home care (6-8 hours/day) Assisted living Nursing home care Medical services Transportation (10 trips/month)

Non-Medical Home and Community Based Services

AZ DES Non-Medical HCBS

Age 60+
General Arizona resident, at risk of institutionalization.
Income Limits ~$2,000/month individual, varies
Asset Limits $10,000 individual
AZ

Limited funding; waitlists common.

Benefits
Homemaker services (3-5 hours/week) Respite care (up to 10 days/year) Adult day care (~$60/day)

Weatherization Assistance Program (WAP)

AZ WAP

Age 60+ priority
General Arizona resident, own/rent home, low-income.
Income Limits (2025) ~$2,510/month 200% of poverty level, individual
Asset Limits Not applicable; income-focused.
AZ

High demand in rural desert areas; limited annual funds.

Benefits
Insulation Weather stripping HVAC repairs (avg. $500-$1,000/year savings)

Section 202 Supportive Housing for the Elderly

AZ Section 202

Age 62+
General Arizona resident, very low income, able to live independently with support.
Income Limits (2025) ~$1,645/month 50% of area median income, individual, varies by county
Asset Limits $10,000 individual, excludes home if owned
AZ

Limited units; high demand in metro areas like Phoenix.

Benefits
Subsidized rent (30% of income, e.g., $300-$500/month) On-site services (housekeeping, transportation, ~$200/month value)

Arizona CARES Program

AZ CARES

Age —
General Caregivers of Arizona residents 60+ needing help with 3+ daily activities; no caregiver age limit.
Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.
Asset Limits Not applicable; need-based.
AZ

Focus on rural access; complements ALTCS respite.

Benefits
Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

AZ DES Non-Medical Home and Community Based Services (HCBS)

AZ DES Non-Medical HCBS

Age 60+ or disabled
General Arizona resident, need assistance with daily activities, not eligible for Medicaid/ALTCS.
Income Limits Above Medicaid threshold but low-income ~$1,500-$2,500/month, varies by region
Asset Limits Not specified; income-driven eligibility.
AZ

Targets those ineligible for ALTCS; prioritizes rural and tribal areas.

Benefits
Homemaker services (3-5 hours/week) Personal care (limited hours) Respite care (up to 10 days/year) Transportation (~5 trips/month)

Frequently Asked Questions about Robson Reserve at Sun Lakes

Who is the owner of Robson Reserve at Sun Lakes?

Robson Reserve at Sun Lakes is legally operated by Sun Lakes Marketing Limited Partnership, LLP, and administered by Lance B Williams.

Is Robson Reserve at Sun Lakes in a walkable area?

Robson Reserve at Sun Lakes has a walk score of 25. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the license number of Robson Reserve at Sun Lakes?

According to AZ state health department records, Robson Reserve at Sun Lakes's license number is AL9867C.

When does Robson Reserve at Sun Lakes's license expire?

According to AZ state health department records, Robson Reserve at Sun Lakes's license expires on October 31, 2026.

How long has Robson Reserve at Sun Lakes been in business?

Robson Reserve at Sun Lakes has been operating for approximately 10 years, based on available licensing and registration records.

Are pets allowed at Robson Reserve at Sun Lakes?

No, Robson Reserve at Sun Lakes has a no-pet policy.

Who is the administrator of Robson Reserve at Sun Lakes?

Lance B Williams is the administrator of Robson Reserve at Sun Lakes.

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