Show Inspection Reports
Total health inspections
4
New York average 3.6
Last Health inspection on Jan 2025
Primarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
Rochester Center for Rehabilitation and Nursing
Nursing Home
Rochester Center for Rehabilitation and Nursing
Nursing Home
Rochester Center for Rehabilitation and Nursing is a distinguished health care facility situated in Rochester, New York, offering a plethora of skilled nursing and rehabilitative services. The center focuses on providing top-tier healthcare and rehabilitation services to help patients achieve optimal health. With a core philosophy of treating every resident with unparalleled care, the center stands out in delivering exceptional health outcomes.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
124
This home is often near full
That suggests steady demand, but availability may be limited.
Occupancy rate
96%
Residents per day (avg)
119
Occupancy rate
96%
Residents per day (avg)
119
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Post-acute recovery
Temporary care
Transitional stays
Breakdown by payment type
Medicare
26% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
67% of new residents, often for short stays.
Typical stay
1 - 2 months
Medicaid
8% of new residents, often for long-term daily care.
Typical stay
1 - 2 years
Finances and operations
Proprietary home
Partnership
Home revenue
$18.4M
Profit
$719.1K
Proprietary home
Partnership
Home revenue
$18,360,762.00
Profit
$719,065.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$6.3M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$11.4M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$17.6M
124-bed community
A larger shared setting that may offer more common spaces and organized community services.
About this community
License Status
ActiveFacility Type
Nursing Home
Additional licensing details
License number:
2753302N
CMS Certification Number:
335556
County:
Monroe
Ownership & operating entity
Owner name:
Westgate Operations Associates, LLC (For Profit)
Care Services
Nursing Services
Rehabilitation Services
Respite Care
Skilled Nursing
Licensed Nurses/CNAs
24-Hour Staffing
Short-Term Rehab
All Levels of Care
Programs & Activities
Specific Programs
Cardiac Care, Pain Management, Short-Term Rehab, Stroke Care, Orthopedic Care, Long-Term Care, Wound Care
Inspection History
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
6 inspections
6 with citations, 0 without citations
138 complaints
111.3 complaints per 100 occupied beds
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
Latest inspection
Date:April 19, 2024
Type:Complaint Investigation
46 total citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
31 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
9 enforcement actions
Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety or regulatory standards.
October 31, 2023: Stipulation & Order #: NH-24-012
A formal agreement with the state to correct serious or repeated issues.
October 5, 2020: Stipulation & Order #: NH-21-176
A formal agreement with the state to correct serious or repeated issues.
November 5, 2020: Stipulation & Order #: NH-21-015
A formal agreement with the state to correct serious or repeated issues.
June 29, 2020: Stipulation & Order #: NH-20-055
A formal agreement with the state to correct serious or repeated issues.
April 24, 2020: Stipulation & Order #: NH-20-022
A formal agreement with the state to correct serious or repeated issues.
June 5, 2019: Stipulation & Order #: NH-19-040
A formal agreement with the state to correct serious or repeated issues.
January 5, 2018: Stipulation & Order #: NH-18-045
A formal agreement with the state to correct serious or repeated issues.
Date not yet available: Stipulation & Order #: NH-17-040
A formal agreement with the state to correct serious or repeated issues.
June 28, 2013: Stipulation & Order #: NH-16-047
A formal agreement with the state to correct serious or repeated issues.
Compare Nursing Homes around Rochester
The information below is reported by the New York State Department of Health.
Jewish Home of Rochester
-81%
+47%
+5%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Rochester
328
No
8
BAKER, ROBERT
92.8%
$58,234,107.00
$32,259,291.00
55.4%
305.70
5.2484
-
3
-
-81%+47%+5%Studio / 1 Bed / 2 Bed
Edna Tina Wilson Living Center
-53%
+35%
+11%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Rochester
120
No
2
LOAN, SANDRA
98.4%
$15,448,536.00
$8,907,657.00
57.7%
119.20
4.8326
-
5
-
-53%+35%+11%Studio / 1 Bed / 2 Bed
Friendly Home
-78%
+32%
-2%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Rochester
200
No
17
JOHNSON, CHRISTINE
86.1%
$30,917,628.00
$15,030,066.00
48.6%
172.30
4.7072
-
14
-
-78%+32%-2%Studio / 1 Bed / 2 Bed
Rochester Center for Rehabilitation and Nursing
-55%
-5%
+9%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
NY 14624
124
No
-
GESTETNER, MICHAEL
96.0%
$18,244,819.00
$6,286,521.00
34.5%
119.40
3.4166
1
25
1
-55%-5%+9%-
Blossom Health Care Center Inc
-52%
-19%
+6%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
NY 14610
80
No
-
WOOD, GERALD
94.0%
$8,724,757.00
$4,206,959.00
48.2%
75.70
2.9014
-
38
-
-52%-19%+6%-
Jewish Home of Rochester
Type of care:
SNF
AL
Community:
Rochester
Bed Count:
328
Pets Allowed:
No
Operator:
BAKER, ROBERT
CCN:
335105
Occupancy:
92.8%
Home Revenue:
$58,234,107.00
Payroll Costs:
$32,259,291.00
Payroll %:
55.4%
Avg Residents/Day:
305.70
Overall Rating:
Adj Nurse Hours:
5.2484
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
3
RN share vs State Avg:
-81%
-81%
Staffing vs State Avg:
+47%
+47%
Occupancy vs State Avg:
+5%
+5%
Bed Options:
Studio / 1 Bed / 2 Bed
Edna Tina Wilson Living Center
Type of care:
SNF
AL
Community:
Rochester
Bed Count:
120
Pets Allowed:
No
Operator:
LOAN, SANDRA
CCN:
335769
Occupancy:
98.4%
Home Revenue:
$15,448,536.00
Payroll Costs:
$8,907,657.00
Payroll %:
57.7%
Avg Residents/Day:
119.20
Overall Rating:
Adj Nurse Hours:
4.8326
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
5
RN share vs State Avg:
-53%
-53%
Staffing vs State Avg:
+35%
+35%
Occupancy vs State Avg:
+11%
+11%
Bed Options:
Studio / 1 Bed / 2 Bed
Friendly Home
Type of care:
SNF
AL
Community:
Rochester
Bed Count:
200
Pets Allowed:
No
Operator:
JOHNSON, CHRISTINE
CCN:
335476
Occupancy:
86.1%
Home Revenue:
$30,917,628.00
Payroll Costs:
$15,030,066.00
Payroll %:
48.6%
Avg Residents/Day:
172.30
Overall Rating:
Adj Nurse Hours:
4.7072
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
14
RN share vs State Avg:
-78%
-78%
Staffing vs State Avg:
+32%
+32%
Occupancy vs State Avg:
-2%
-2%
Bed Options:
Studio / 1 Bed / 2 Bed
Rochester Center for Rehabilitation and Nursing
Type of care:
SNF
AL
Community:
NY 14624
Bed Count:
124
Pets Allowed:
No
Operator:
GESTETNER, MICHAEL
CCN:
335556
Occupancy:
96.0%
Home Revenue:
$18,244,819.00
Payroll Costs:
$6,286,521.00
Payroll %:
34.5%
Avg Residents/Day:
119.40
Overall Rating:
Adj Nurse Hours:
3.4166
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
1
Citations:
25
Severe Citations:
1
RN share vs State Avg:
-55%
-55%
Staffing vs State Avg:
-5%
-5%
Occupancy vs State Avg:
+9%
+9%
Blossom Health Care Center Inc
Type of care:
SNF
AL
Community:
NY 14610
Bed Count:
80
Pets Allowed:
No
Operator:
WOOD, GERALD
CCN:
335473
Occupancy:
94.0%
Home Revenue:
$8,724,757.00
Payroll Costs:
$4,206,959.00
Payroll %:
48.2%
Avg Residents/Day:
75.70
Overall Rating:
Adj Nurse Hours:
2.9014
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
38
RN share vs State Avg:
-52%
-52%
Staffing vs State Avg:
-19%
-19%
Occupancy vs State Avg:
+6%
+6%Places of interest near Rochester Center for Rehabilitation and Nursing
6.8 miles from city center
Rochester, NY 14624
Calculate Travel Distance to Rochester Center for Rehabilitation and Nursing
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
161
Total Staff
142
Employees
19
Contractors
47,147
Total Hours (Quarter)
63
Avg Staff/Day
8.2
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 9 | 8.3 | No |
| Licensed Practical Nurse | 37 | 8.8 | No |
| Certified Nursing Assistant | 74 | 8.7 | No |
Staff by Category
Administration ⓘ
1 staff
8hs shift avg
Nursing Staff ⓘ
120 staff
8.7hs shift avg
Physicians & Practitioners ⓘ
6 staff
6.8hs shift avg
Therapy Services ⓘ
20 staff
6.7hs shift avg
Activities & Recreation ⓘ
1 staff
3.3hs shift avg
Social Services ⓘ
3 staff
6.7hs shift avg
Dietary Services ⓘ
4 staff
7.9hs shift avg
Other Services ⓘ
6 staff
7.3hs shift avg
Contractor Analysis
8.8%
of total hours from contractors
4,165 contractor hours this quarter
Speech Language Pathologist: 2
Respiratory Therapy Technician: 6
Physical Therapy Assistant: 5
Qualified Social Worker: 2
Physical Therapy Aide: 3
Qualified Activities Professional: 1
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 74 | 0 | 74 | 22,794 | 91 | 100% | 8.7 |
| Licensed Practical Nurse | 37 | 0 | 37 | 12,460 | 91 | 100% | 8.8 |
| Registered Nurse | 9 | 0 | 9 | 2,018 | 90 | 99% | 8.3 |
| Other Dietary Services Staff | 4 | 0 | 4 | 1,722 | 89 | 98% | 7.9 |
| Respiratory Therapy Technician | 1 | 6 | 7 | 1,363 | 71 | 78% | 7 |
| Clinical Nurse Specialist | 5 | 0 | 5 | 1,248 | 76 | 84% | 6.4 |
| Physical Therapy Assistant | 0 | 5 | 5 | 1,081 | 68 | 75% | 6.7 |
| Speech Language Pathologist | 0 | 2 | 2 | 821 | 68 | 75% | 6.9 |
| Qualified Social Worker | 0 | 2 | 2 | 526 | 60 | 66% | 5.8 |
| Other Social Services Staff | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Occupational Therapy Aide | 3 | 0 | 3 | 495 | 61 | 67% | 8 |
| Mental Health Service Worker | 2 | 0 | 2 | 494 | 61 | 67% | 8.1 |
| Nurse Practitioner | 1 | 0 | 1 | 464 | 58 | 64% | 8 |
| Administrator | 1 | 0 | 1 | 448 | 56 | 62% | 8 |
| Physical Therapy Aide | 0 | 3 | 3 | 375 | 58 | 64% | 4.9 |
| Dental Services Staff | 4 | 0 | 4 | 307 | 40 | 44% | 6.2 |
| Qualified Activities Professional | 0 | 1 | 1 | 20 | 6 | 7% | 3.3 |
Health Inspection History
Inspections
Total health citations
25
Citations per inspection
6.25
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
16 of 25 citations resulted from standard inspections; 1 of 25 resulted from complaint investigations; and 8 of 25 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
1
1
400% worse than New York averageNew York average: 0.2
Serious Health citations
0
0
100% better than New York averageNew York average: 0.2
1 critical citation
0 serious citations
23 moderate citations
1 minor citation
Citations history (last 3 years)
Infection Control moderate citation
Jan 14, 2025
Corrected
Infection Control moderate citation
Jan 14, 2025
Corrected
Nursing Services minor citation
Jan 14, 2025
Corrected
Pharmacy moderate citation
Jan 14, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: For-Profit LLC
Resident Census by Payment Source
115
Total Residents
Medicare
31
(27%)
ⓘ
Medicaid
84
(73%)
ⓘ
Programs & Services
Residents' Group
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Resident Council
ⓘ
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
8.7
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
8.7
11% better than New York averageNew York average: 9.8
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
19.4
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
19.4
7% worse than New York averageNew York average: 18.1
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
17.9%
Percent of long-stay residents whose need for help with daily activities has increased
17.9%
9% worse than New York averageNew York average: 16.4%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
13.6%
Percent of long-stay residents whose ability to move independently worsened
13.6%
18% better than New York averageNew York average: 16.6%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
26.6%
Percent of low risk long-stay residents who lose control of their bowels or bladder
26.6%
25% worse than New York averageNew York average: 21.4%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
0.0%
Percent of long-stay residents experiencing one or more falls with major injury
0.0%
100% better than New York averageNew York average: 3.0%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
4.8%
Percent of long-stay high risk residents with pressure ulcers
4.8%
34% better than New York averageNew York average: 7.2%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.3%
Percent of long-stay residents with a urinary tract infection
0.3%
80% better than New York averageNew York average: 1.4%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
7.2%
Percent of long-stay residents who lose too much weight
7.2%
18% worse than New York averageNew York average: 6.1%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
27.6%
Percent of long-stay residents who have depressive symptoms
27.6%
53% worse than New York averageNew York average: 18.1%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
2.6%
Percent of long-stay residents who received an antipsychotic medication
2.6%
80% better than New York averageNew York average: 12.6%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
97.9%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
97.9%
7% better than New York averageNew York average: 91.4%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.1%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.1%
In line with New York averageNew York average: 95.2%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
87.0%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
87.0%
14% better than New York averageNew York average: 76.6%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.7%
Percent of short-stay residents who newly received an antipsychotic medication
0.7%
42% better than New York averageNew York average: 1.3%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
82.6%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
82.6%
5% better than New York averageNew York average: 78.8%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$9K
86% lower than New York averageNew York average: $66K
Number of fines
1
51% fewer fines than New York averageNew York average: 2.0
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than New York averageNew York average: 0.1
Fines amount comparison
Fines amount comparison
This facility
$9K
New York average
$66K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Oct 31, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Oct 31, 2023
$9K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Rochester Center for Rehabilitation and Nursing based on CMS SNF Cost Reports.
Occupancy Rate
96.0%
↓ 0.2pp vs 2022
Net Income
$719,065
↓ ~$723K vs 2022
Total Payroll
$9,209,177
↑ ~$1.3M vs 2022
Profit Margin
3.9%
↓ 4.1pp vs 2022
Loading trend charts...
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