Overview of Silver Birch at Cook Road

Silver Birch at Cook Road is an assisted living community at 3731 West Cook Road on the west side of Fort Wayne, Indiana. Operating for seven years, the three-story, 125-bed community currently serves around 81 residents. It’s operated by Cook Road Aal Lp under John Pea’s administration.

The car-dependent neighborhood has a Walk Score of 12, meaning most daily errands and appointments require driving. This setting is typical of suburban Fort Wayne and may attract residents and families wanting a calmer, residential feel away from the city’s busier central areas. At the current occupancy of 65 percent, the home has availability and can discuss placement with prospective residents and their families.

State inspections have centered on pest control and environmental management, with occasional findings about communication and documentation practices. The facility has attended to these matters, and recent inspection cycles show sustained compliance with state standards.

A grounded next step to see the space firsthand, learn about daily activities and dining options, and discuss any care support or services that may be vital to a loved one’s needs is for families considering this community to tour in person.

Bed community size
125-bed community Rank #153 / 433Bed count — State benchmarkedThis home is ranked 153rd out of 433 homes in Indiana for bed count. Shows this facility's certified or reported bed count compared to other Indiana facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
1 year in operation Rank #36 / 420Years in operation — State benchmarkedThis home is ranked 36th out of 420 homes in Indiana for years in operation. Shows how long this facility has been in operation compared to other Indiana facilities. Longer operating histories may benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A newer community that may feature more recent facilities and programs.
Walk Score
Walk Score: 12 / 100 Rank #448 / 587Walk Score — State benchmarkedThis home is ranked 448th out of 587 homes in Indiana for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Indiana facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating
BBB Rating: B- (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

Occupancy

Occupancy rate
65%
Rank #231 / 423Occupancy rate — State benchmarkedThis home is ranked 231st out of 423 homes in Indiana for occupancy. Shows this facility's occupancy rate versus the Indiana average, with its Statewide rank out of 423. Higher occupancy signals strong local demand and financial stability.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Similar to the Indiana average: 68.1%
Occupied beds
81 / 125
Average occupied beds in Indiana homes 70 beds

License Details

Facility TypeNursing Home
StatusActive
IssuanceSeptember 1, 2024
ExpirationAugust 31, 2026
License Number24-014553-1

Ownership & Operating Entity

Silver Birch at Cook Road is legally operated by Cook Road Aal LP, and administered by John Pea.

Profit StatusFor-profit

Type Of Units

Residential
125 units
Total beds
125 units

Staffing

Key information about the people who lead and staff this community.

Leadership

Director of NursingTanisha Cooper Thomas
ContactCustomer Service, Member (per BBB, record updated Jul 2026)

Contact Information

Fax(812) 250-4181

Contact Silver Birch at Cook Road

Inspection History

In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.

Since 2022 · 4 years of data 14 deficiencies 5 complaints 24 inspections
Inspection Score Info A composite 0–100 score combining this facility's inspections, deficiencies, complaints, and enforcement actions relative to the Indiana state average. The score below shows how many points this facility sits above or below the typical Indiana assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.

5 points above the Indiana average for assisted living residences (83/100)

Rank #99 / 392 in Indiana Inspection Score — State benchmarked This home is ranked 99th out of 392 homes in Indiana for inspection score. Shows this facility's inspection score compared to the Indiana average among 392 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking. This is a proprietary Assisted Living Magazine score. Inspection score: 88 out of 100. Letter grade B+. 5 points above the Indiana average for assisted living residences (83/100)

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2022 vs. Indiana state average
Overall vs. IN average 2 Worse Metrics worse than Indiana average:
• Inspections (77% above)
• Complaint visits (188% above)
2 At Avg Metrics at Indiana average:
• Total complaints (at IN avg)
• Complaints per year (at IN avg)
4 Better Metrics better than Indiana average:
• Total deficiencies (61% below)
• Deficiencies per inspection (68% below)
• Inspections with deficiencies (29% below)
• Inspection deficiency rate (43% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityIN Averagevs. IN Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 1436 This facility has 61% fewer total deficiencies than a typical Indiana assisted living residence (14 vs. IN avg 36).↓ 61% better Rank #86 / 317 Total deficiencies — State benchmarked This home is ranked 86th out of 317 homes in Indiana for deficiencies. Shows this facility's deficiencies compared to the Indiana average among 317 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.
Deficiencies per inspection Info Average deficiencies per inspection. 0.61.9 This facility has 68% fewer deficiencies per inspection than a typical Indiana assisted living residence (0.6 vs. IN avg 1.9).↓ 68% better Rank #14 / 317 Deficiencies per inspection — State benchmarked This home is ranked 14th out of 317 homes in Indiana for deficiencies per inspection. Shows this facility's deficiencies per inspection compared to the Indiana average among 317 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityIN Averagevs. IN Avg
Total visits Info Combined count of all on-site visits — routine inspections, complaint visits, follow-ups, and other focused visits. 2419 This facility has had 26% more total visits than the Indiana average (24 vs. IN avg 19). More inspections can mean more regulatory scrutiny rather than worse care.↑ 26% more
Inspections with deficiencies Info Inspections that resulted in at least one regulatory deficiency. 57 This facility has 29% fewer inspections with deficiencies than a typical Indiana assisted living residence (5 vs. IN avg 7).↓ 29% better
Inspection deficiency rate Info Percentage of inspections that resulted in at least one deficiency. 21%37% This facility has 16 percentage points lower inspection deficiency rate than a typical Indiana assisted living residence (21% vs. IN avg 37%).↓ 16% better
Inspections Info Routine, scheduled inspections conducted by state regulators. 2313 This facility has 77% more inspections than a typical Indiana assisted living residence (23 vs. IN avg 13).↑ 77% worse

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityIN Averagevs. IN Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 55 This facility has total complaints in line with the Indiana average (5 vs. IN avg 5).— At avg Rank #172 / 293 Total complaints — State benchmarked This home is ranked 172nd out of 293 homes in Indiana for total complaints. Shows this facility's total complaints compared to the Indiana average among 293 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.
Complaints per year Info Average complaints per year since 2022. 1.31.3 This facility has complaints per year in line with the Indiana average (1.3 vs. IN avg 1.3).— At avg
Complaint visits Info On-site visits triggered by formal complaints. Formal complaints can result in multiple visits. 238 This facility has 188% more complaint visits than a typical Indiana assisted living residence (23 vs. IN avg 8).↑ 188% worse

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • The most recent inspection on January 30, 2025, found the facility in full compliance with no deficiencies cited.
  • The January 15, 2025 complaint investigation substantiated two deficiencies for delayed notification and treatment of bed bug infestations affecting 12 residents.
  • Past deficiencies include medication administration documentation and pest control issues, but multiple complaint investigations from mid-2024 to early 2025 found no deficiencies.

What does this home offer?

Pets allowed icon
Pets allowed icon

No pets allowed

Building type icon
Building type icon

Building Type: 3-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Living Spaces & Floor Plans for Silver Birch at Cook Road

Places of interest near Silver Birch at Cook Road

Address 5.4 miles from city center Info Estimated distance in miles from Fort Wayne's city center to Silver Birch at Cook Road's address, calculated via Google Maps.

Calculate Travel Distance to Silver Birch at Cook Road

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Address

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The information below is reported by the Indiana Department of Health, Division of Long Term Care.

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Silver Birch at Cook Road
AL
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125
Facility 125
IN AVG 116
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Studio / 1 Bed
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Financial Assistance for
Assisted Living in Indiana

Silver Birch at Cook Road is located in Fort Wayne, Indiana.
Here are the financial assistance programs available to residents in Indiana.

Get Financial aid guidance

Aged and Disabled Waiver

Indiana Medicaid A&D Waiver

Age 65+ or disabled
General Indiana resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
IN

Requires level-of-care determination.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care (~$60/day) Home health services

CHOICE Program

Indiana CHOICE

Age 60+
General Indiana resident, at risk of nursing home.
Income Limits ~$2,000/month varies
Asset Limits $10,000 individual
IN

Limited funding; regional variation.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Transportation (~5 trips/month)

Residential Care Assistance Program (RCAP)

Indiana Residential Care Assistance Program

Age 65+
General or blind, or disabled, Indiana resident, in approved facility, low-income or SSI recipient.
Income Limits (2025) ~$1,004/month including SSI
Asset Limits $2,000 (individual), $3,000 (couple).
IN

~50 facilities statewide; per diem rate set by FSSA.

Benefits
Room/board Laundry Minimal care coordination (~$20-$50/day subsidy)

Medicare Savings Program (MSP)

Indiana Medicare Savings Program

Age 65+ or disabled
General Indiana resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
IN

Three tiers; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

National Family Caregiver Support Program (NFCSP) Respite

Indiana NFCSP Respite Care

Age
General Caregivers of 60+ needing care or 55+ caregivers of others; Indiana resident; functional needs (2+ ADLs).
Income Limits (2025) Prioritizes ~$24,980/year (individual); no strict cap.
Asset Limits Not assessed; need-based.
IN

16 AAAs; prioritizes low-income, rural caregivers.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Caregiver training

VA Aid and Attendance (A&A) and Housebound Benefits

Indiana VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General Indiana resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
IN

High veteran demand statewide.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Frequently Asked Questions about Silver Birch at Cook Road

What neighborhood is Silver Birch at Cook Road in?

Silver Birch at Cook Road is in the West Cook Road neighborhood of Fort Wayne.

Who is the Director of Nursing at Silver Birch at Cook Road?

Tanisha Cooper Thomas is the Director of Nursing at Silver Birch at Cook Road.

Who is the owner of Silver Birch at Cook Road?

Silver Birch at Cook Road is legally operated by Cook Road Aal LP, and administered by John Pea.

Is Silver Birch at Cook Road in a walkable area?

Silver Birch at Cook Road has a walk score of 12. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the license number of Silver Birch at Cook Road?

According to IN state health department records, Silver Birch at Cook Road's license number is 24-014553-1.

When does Silver Birch at Cook Road's license expire?

According to IN state health department records, Silver Birch at Cook Road's license expires on August 31, 2026.

What is the occupancy rate at Silver Birch at Cook Road?

Silver Birch at Cook Road's occupancy is 65%.

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