Occupancy rate
65%
Similar to the Indiana average: 68.1%Silver Birch at Cook Road
Assisted Living · Fort Wayne, IN
Silver Birch at Cook Road
Assisted Living · Fort Wayne, IN
Silver Birch at Cook Road in Fort Wayne provides an affordable and supportive haven where seniors are treated with the utmost care, respect, and compassion. Their barrier-free design ensures seniors can live freely and happily without any restrictions. They also offer easy access to daily conveniences like transportation and retail, and their round-the-clock staff takes care of housekeeping, laundry, medication delivery, and reminders.
The home understands that staying connected with both the residents in the facility and the outside world is vital, which is why they provide fast internet, a private dining room, library, patio, raised gardens, computer lounge, on-site store, and other amenities to keep seniors engaged and open for new connections. Most importantly, regular health checks and emergency call monitors ensure seniors’ safety and well-being as well.
125-bed community
A larger shared setting that may offer more common spaces and organized community services.
7 years in operation
An established community with some operational experience and growing routines.
Walk Score: 12 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating: B- (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community
Occupancy
Similar to the Indiana average: 68.1%Occupied beds
81 / 125
Average residents per home in Indiana
70 per day
Facility TypeAssisted Living / Residential Care Facility (rcf)
IssuanceJanuary 9, 2024
ExpirationAugust 31, 2025
License Number24-014553-1
Silver Birch at Cook Road is legally operated by Cook Road Aal Lp, and administrated by John Pea.
Profit StatusProfit
Residential
125 units
Total beds
125 units
Staffing
Key information about the people who lead and staff this community.
Director of NursingTANISHA COOPER THOMAS
ContactCustomer Service, Member
Fax(812) 250-4181
What does this home offer?
Building Type: 3-story
Transportation Services
Fitness and Recreation
Types of Care at Silver Birch at Cook Road
Assisted Living
Inspection History
In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.
Since 2022 · 4 years of data
14 deficiencies
5 complaints
24 inspections
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2022 vs. Indiana state average
Overall vs. IN average
3 Worse
Metrics worse than Indiana average:
• Total visits (26% above)
• Inspections (77% above)
• Complaint visits (188% above) 2 At Avg Metrics at Indiana average:
• Total complaints (at IN avg)
• Complaints per year (at IN avg) 5 Better Metrics better than Indiana average:
• Total deficiencies (61% below)
• Deficiencies per year (61% below)
• Deficiencies per inspection (68% below)
• Inspections with deficiencies (29% below)
• Inspection deficiency rate (43% below)
• Total visits (26% above)
• Inspections (77% above)
• Complaint visits (188% above) 2 At Avg Metrics at Indiana average:
• Total complaints (at IN avg)
• Complaints per year (at IN avg) 5 Better Metrics better than Indiana average:
• Total deficiencies (61% below)
• Deficiencies per year (61% below)
• Deficiencies per inspection (68% below)
• Inspections with deficiencies (29% below)
• Inspection deficiency rate (43% below)
Latest Inspection
June 10, 2025
Complaint Investigation
Deficiencies
Deficiencies are formal regulatory issues recorded during state inspections.
| Metric | This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 14 | 36 | This facility has 61% fewer total deficiencies than a typical Indiana assisted living residence (14 vs. IN avg 36).↓ 61% better |
|
Deficiencies per year
Average deficiencies per year since 2022.
| 3.5 | 9 | This facility has 61% fewer deficiencies per year than a typical Indiana assisted living residence (3.5 vs. IN avg 9).↓ 61% better |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 0.6 | 1.9 | This facility has 68% fewer deficiencies per inspection than a typical Indiana assisted living residence (0.6 vs. IN avg 1.9).↓ 68% better |
Inspections
State inspections evaluate whether the facility meets health and safety standards.
| Metric | This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total visits
Combined count of all on-site visits — routine inspections, complaint visits, follow-ups, and other focused visits.
| 24 | 19 | This facility has 26% more total visits than a typical Indiana assisted living residence (24 vs. IN avg 19).↑ 26% worse |
|
Inspections with deficiencies
Inspections that resulted in at least one regulatory deficiency.
| 5 | 7 | This facility has 29% fewer inspections with deficiencies than a typical Indiana assisted living residence (5 vs. IN avg 7).↓ 29% better |
|
Inspection deficiency rate
Percentage of inspections that resulted in at least one deficiency.
| 21% | 37% | This facility has 16 percentage points lower inspection deficiency rate than a typical Indiana assisted living residence (21% vs. IN avg 37%).↓ 16% better |
|
Inspections
Routine, scheduled inspections conducted by state regulators.
| 23 | 13 | This facility has 77% more inspections than a typical Indiana assisted living residence (23 vs. IN avg 13).↑ 77% worse |
Complaints & Investigations
Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.
| Metric | This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 5 | 5 | This facility has total complaints in line with the Indiana average (5 vs. IN avg 5).— At avg |
|
Complaints per year
Average complaints per year since 2022.
| 1.3 | 1.3 | This facility has complaints per year in line with the Indiana average (1.3 vs. IN avg 1.3).— At avg |
|
Complaint visits
On-site visits triggered by formal complaints. Formal complaints can result in multiple visits.
| 23 | 8 | This facility has 188% more complaint visits than a typical Indiana assisted living residence (23 vs. IN avg 8).↑ 188% worse |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on June 10, 2025, found no deficiencies related to the complaint investigated. Earlier inspections showed a mix of compliance and some cited deficiencies, primarily involving medication administration, documentation, pest control, and controlled substance management. Inspectors cited issues such as delayed notification and treatment of bed bug infestations, incomplete medication documentation, and unsecured controlled substances. Most complaint investigations were unsubstantiated, with only a few substantiated complaints resulting in cited deficiencies but no fines, immediate jeopardy findings, or license actions listed in the available reports. The facility’s inspection record shows some improvement over time, with the most recent surveys indicating compliance after addressing prior issues.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsLiving Spaces & Floor Plans for Silver Birch at Cook Road
Silver Birch At Cook Road 4
Silver Birch At Cook Road1 2
Financial Assistance for
Assisted Living in Indiana
Silver Birch at Cook Road is located in Fort Wayne, Indiana.
Here are the financial assistance programs available to residents in Indiana.
Places of interest near Silver Birch at Cook Road
6.7 miles from city center
Estimated distance in miles from Fort Wayne's city center to Silver Birch at Cook Road's address, calculated via Google Maps.
— 3.74 miles to nearest hospital (Fort Wayne Vet Center)
Calculate Travel Distance to Silver Birch at Cook Road
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Compare Assisted Living around Allen County
The information below is reported by the Indiana Department of Health, Division of Long Term Care.
Filter by care type
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NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Fort Wayne | 150 | No | 17 | - | 26 | 84.7% | A+ | Kelly Hardy | Health And Hospital Corporation Of Marion County | Cheryl Flaugh | 35 | 4 | 17 | 0.5 |
| Silver Birch at Cook Road |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Fort Wayne (West Cook Road) | 125 | No | 12 | Studio / 1 Bed | 7 | 64.8% | B- | John Pea | Cook Road Aal LP | Tanisha Cooper Thomas | 24 | 5 | 14 | 0.6 |
| Heritage Pointe of Fort Wayne |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Fort Wayne (The Villas At Heritage Lakes) | 110 | Yes | 1 | - | - | 51.8% | - | Rodney Craft | Adams County Memorial Hospital | Shona Kirkpatrick | 26 | 6 | 14 | 0.5 |
| Cedar Creek of Fort Wayne |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Fort Wayne (Bass-Leesburg Civic) | 47 | Yes | 27 | - | 1 | 78.7% | - | Belinda Branham | Fort Wayne Al, LLC | Sara Buckhalter | 7 | 1 | 3 | 0.4 |
| Heritage Park Assisted Living & Garden Homes |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Fort Wayne | - | Yes | 68 | - | - | - | - | - | - | - | - | - | - | - |
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Frequently Asked Questions about Silver Birch at Cook Road
What neighborhood is Silver Birch at Cook Road in?
Silver Birch at Cook Road is in the West Cook Road neighborhood of Fort Wayne.
Who is the Director of Nursing at Silver Birch at Cook Road?
Tanisha Cooper Thomas is the Director of Nursing at Silver Birch at Cook Road.
Who is the owner of Silver Birch at Cook Road?
The legal owner and operator of Silver Birch at Cook Road is Cook Road Aal Lp.
Is Silver Birch at Cook Road in a walkable area?
Silver Birch at Cook Road has a walk score of 12. Car-dependent. Most errands require a car, with limited nearby walkable options.
What is the license number of Silver Birch at Cook Road?
According to IN state health department records, Silver Birch at Cook Road's license number is 24-014553-1.
When does Silver Birch at Cook Road's license expire?
According to IN state health department records, Silver Birch at Cook Road's license expires on August 31, 2025.
What is the occupancy rate at Silver Birch at Cook Road?
Silver Birch at Cook Road's occupancy is 65%.
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