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Nursing Home in Glendale

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Silver Springs Health Care Center

Nursing Home in Glendale

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Silver Springs Health Care Center

Overview of Silver Springs Health Care Center

Located in Glendale, Wisconsin, Silver Springs Health Care Center boasts a dedicated clinical nursing team deeply committed to providing unparalleled support. With a capacity of 112 beds, this community caters to the needs of Milwaukee County residents, offering round-the-clock skilled nursing and specialized programs tailored for cardiac, pulmonary, and orthopedic care. They excel in addressing complex healthcare needs, ensuring holistic wellness and independence for every resident.

Silver Springs Health Care Center goes beyond the ordinary, offering specialized services such as memory care, postoperative care, and wound care, all delivered with utmost expertise. Their rehabilitative therapy programs are designed to facilitate a swift and safe return home, emphasizing their commitment to residents’ well-being. As an Alzheimer’s nursing home, they provide compassionate care for those with memory-related challenges, adhering to the highest nursing home qualifications, making them a trusted choice for families seeking comprehensive and dedicated support for their loved ones.

(414) 228-8120

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
1/5
Wisconsin average: 3.0/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
1/5
Wisconsin average: 2.8/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
1/5
Wisconsin average: 3.6/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
2/5
Wisconsin average: 3.1/5

Nursing care per resident

Info This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
3h 11m per day

This home provides 25% less nursing time per resident than the Wisconsin average.

Wisconsin average: 4h 17m per day

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 112

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the Wisconsin average
Occupancy rate 91.2%
Residents per day (avg) 90
Occupancy rate
91.2%
Residents per day (avg)
90

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Breakdown by payment type

Medicare

31% of new residents, usually for short-term rehab.

Typical stay 29 days

Private pay

56% of new residents, often for short stays.

Typical stay 2 - 3 months

Medicaid

13% of new residents, often for long-term daily care.

Typical stay 1 years

Finances and operations

Privately-owned community
Operated by a business corporation.
Home revenue
$13.6M
Profit
$503.9K
Privately-owned community Operated by a business corporation.
Home revenue
$13.6M
Profit
$503.9K
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$4.2M
31.3% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$8.8M
Total costs $13.1M
Walk Score
Walk Score: 41 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

Payment & Insurance

2 services
Accept Medicaid
Accept Medicare

Therapy & Rehabilitation

3 services
Rehabilitation Services
Respite Care
Short-Term Rehab

Staffing & Medical

2 services
Skilled Nursing
24-Hour Staffing

Additional Services

5 services
Short Term Rehab
Long Term Care
Dementia Care
Wound Care
Hospice Palliative Care

Amenities & Lifestyle

0 amenities
Specific ProgramsShort Term Rehab, Long Term Care, Dementia Care, Wound Care, Hospice palliative care, Respite Care
Operating Hours24/7

Pricing & Financial Information

Types of Care at Silver Springs Health Care Center

Skilled Nursing Memory Care

Contact Silver Springs Health Care Center

Health Inspection History

Inspections
Total health inspections 14

Wisconsin average 6


Last Health inspection on Sep 2025

Total health citations 143

Wisconsin average 27.3

Citations per inspection
10.21

Wisconsin average 4.19


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

49 of 143 citations resulted from standard inspections; 69 of 143 resulted from complaint investigations; and 25 of 143 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)
Critical Health citations More info 9
900% worse than Wisconsin average

Wisconsin average: 0.9


Serious Health citations More info 7
483% worse than Wisconsin average

Wisconsin average: 1.2

9 critical citations More info Wisconsin average: 0.9

7 serious citations More info Wisconsin average: 1.2

124 moderate citations More info Wisconsin average: 24.7

3 minor citations More info Wisconsin average: 0.6
Citations history (last 3 years)
Abuse/Neglect moderate citation Info Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment. Sep 30, 2025
Corrected

Abuse/Neglect moderate citation Info Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment. Sep 30, 2025
Corrected

Abuse/Neglect moderate citation Info Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment. Sep 30, 2025
Corrected

Administration critical citation Info Issues related to how the facility is managed, including policies, procedures, and compliance with regulations. Sep 30, 2025
Corrected

Compare Nursing Homes around Glendale The information below is reported by the Wisconsin Department of Health Services, Division of Quality Assurance.

Filter by care type
Silver Springs Health Care Center
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Glendale
112
41

Places of interest near Silver Springs Health Care Center

Address 1.7 miles from city center — 3.98 miles to nearest hospital (Ascension SE Wisconsin Hospital - St. Joseph)

Calculate Travel Distance to Silver Springs Health Care Center

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Address

Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 108
Employees 101
Contractors 7
Staff to resident ratio 1.09:1
55% worse than Wisconsin average

Wisconsin average ratio: 2.41:1

Avg staff/day 38
Average shift 7.5 hours
0% compared with Wisconsin average

Wisconsin average: 7.3 hours

Total staff hours (quarter) 25,936
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 8
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.9 hours

No contractors work on this role.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 18
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.7 hours

No contractors work on this role.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 58
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.1 hours

This role is partially covered by contractors.

Contractor staffing

Total hours from contractors

2.5%

653 contractor hours this quarter

Occupational Therapy Aide: 2 Certified Nursing Assistant: 1 Other Dietary Services Staff: 1 Occupational Therapy Assistant: 1 Nurse Practitioner: 1 Medical Director: 1
Staff by category
Certified Nursing Assistant5715812,99291100%7.1
Licensed Practical Nurse180183,65891100%7.7
Registered Nurse8082,54391100%8.9
RN Director of Nursing4041,8616875%8.6
Other Dietary Services Staff4151,2789099%6.9
Medication Aide/Technician5051,1027481%8.6
Nurse Practitioner0115206571%8
Administrator1015126470%8
Mental Health Service Worker1015126470%8
Dental Services Staff1014806066%8
Clinical Nurse Specialist2023516673%5.3
Occupational Therapy Aide022671011%6.7
Occupational Therapy Assistant01137910%4.1
Medical Director0112567%4.1
58 Certified Nursing Assistant
% of Days 100%
18 Licensed Practical Nurse
% of Days 100%
8 Registered Nurse
% of Days 100%
4 RN Director of Nursing
% of Days 75%
5 Other Dietary Services Staff
% of Days 99%
5 Medication Aide/Technician
% of Days 81%
1 Nurse Practitioner
% of Days 71%
1 Administrator
% of Days 70%
1 Mental Health Service Worker
% of Days 70%
1 Dental Services Staff
% of Days 66%
2 Clinical Nurse Specialist
% of Days 73%
2 Occupational Therapy Aide
% of Days 11%
1 Occupational Therapy Assistant
% of Days 10%
1 Medical Director
% of Days 7%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
99 residents
Residents by payment source
Medicare
7 residents (7.1%)
Medicaid
31 residents (31.3%)
Private pay or other
61 residents (61.6%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 8.0
24% better than Wisconsin average

Wisconsin average: 10.5

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 13.9
37% better than Wisconsin average

Wisconsin average: 22.1

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 13.2%
25% better than Wisconsin average

Wisconsin average: 17.6%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 7.3%
68% better than Wisconsin average

Wisconsin average: 22.8%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 21.3%
18% better than Wisconsin average

Wisconsin average: 26.0%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 3.5%
9% worse than Wisconsin average

Wisconsin average: 3.2%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 8.1%
48% worse than Wisconsin average

Wisconsin average: 5.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 1.2%
63% better than Wisconsin average

Wisconsin average: 3.2%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 7.7%
59% worse than Wisconsin average

Wisconsin average: 4.9%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.7%
87% better than Wisconsin average

Wisconsin average: 5.0%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 21.7%
35% worse than Wisconsin average

Wisconsin average: 16.1%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 77.0%
20% worse than Wisconsin average

Wisconsin average: 95.9%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 73.0%
23% worse than Wisconsin average

Wisconsin average: 95.0%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 35.3%
60% worse than Wisconsin average

Wisconsin average: 87.3%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 1.1%
10% better than Wisconsin average

Wisconsin average: 1.2%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 18.0%
78% worse than Wisconsin average

Wisconsin average: 82.2%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $178K
87% higher than Wisconsin average

Wisconsin average: $95K

Number of fines 1
52% fewer fines than Wisconsin average

Wisconsin average: 2.1

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 2
202% more payment denials than Wisconsin average

Wisconsin average: 0.7

Fines amount comparison
Fines amount comparison
This facility $178K
Wisconsin average $95K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Payment Denial Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. Oct 30, 2024
36 days
Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Mar 21, 2023
$178K
Payment Denial Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. Mar 21, 2023
124 days

Last updated: Jan 2026

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Financial Aid for Wisconsin Seniors

Get financial aid guidance

Family Care Program

WI Medicaid Family Care

Age 65+ or disabled, Wisconsin resident, Medicaid-eligible, long-term care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Managed care model; rural/urban balance.

Wisconsin Caregiver Support Program

WI NFCSP Respite

Caregiver of someone 60+ (or with dementia), Wisconsin resident.

No strict limit; prioritizes low-income.

Not applicable.

High rural demand; ADRC coordination.

IRIS (Include, Respect, I Self-Direct)

Wisconsin IRIS

Age 65+ (or disabled 18+), WI resident, Medicaid-eligible, NFLOC.

~$2,829/month; QIT optional.

$2,000 (individual), $3,000 (couple).

Flexible budget; serves ~20,000; participant hires caregivers.

SeniorCare Prescription Drug Assistance

Wisconsin SeniorCare

Age 65+, WI resident, US citizen/qualified immigrant, not on full Medicaid.

~$24,980-$34,980/year (Level 1-2B, individual); varies by level.

None.

Four benefit levels; serves ~50,000 annually.

Medicare Savings Program (MSP)

Wisconsin Medicare Savings Program

Age 65+ or disabled, WI resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Includes Extra Help for Part D; no waitlist.

Wisconsin Home Energy Assistance Program (WHEAP)

Wisconsin WHEAP

Age 60+ prioritized, WI resident, low-income household.

~$3,970/month (185% FPL).

Not assessed.

Covers gas, electric, wood; crisis aid available.

Senior Community Service Employment Program (SCSEP)

Wisconsin SCSEP

Age 55+, unemployed, low-income, WI resident.

~$1,983/month (125% FPL).

Not specified.

Priority for veterans, rural residents; Goodwill/AARP partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

Wisconsin VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, WI resident, wartime service, ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth).

High rural veteran use; supports care costs.

Property Tax Deferral Loan Program

Wisconsin Property Tax Deferral Loan

Age 65+, WI resident, homeowner, live in home 6+ months/year.

~$24,980/year (household).

Home equity < $500,000; limited other assets.

Saves ~$500-$1,500/year; interest ~2%-3%.

Senior Farmers’ Market Nutrition Program (SFMNP)

Wisconsin SFMNP

Age 60+, WI resident, low-income.

~$2,322/month (185% FPL).

Not assessed.

Vouchers (~$45/season); serves ~15,000 annually.