Total health inspections
14
Wisconsin average 6
Last Health inspection on Sep 2025
Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
Silver Springs Health Care Center
Nursing Home in Glendale
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Silver Springs Health Care Center
Nursing Home in Glendale
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Silver Springs Health Care Center accepts Medicare, Medicaid, and private pay.
Overview of Silver Springs Health Care Center
Located in Glendale, Wisconsin, Silver Springs Health Care Center boasts a dedicated clinical nursing team deeply committed to providing unparalleled support. With a capacity of 112 beds, this community caters to the needs of Milwaukee County residents, offering round-the-clock skilled nursing and specialized programs tailored for cardiac, pulmonary, and orthopedic care. They excel in addressing complex healthcare needs, ensuring holistic wellness and independence for every resident.
Silver Springs Health Care Center goes beyond the ordinary, offering specialized services such as memory care, postoperative care, and wound care, all delivered with utmost expertise. Their rehabilitative therapy programs are designed to facilitate a swift and safe return home, emphasizing their commitment to residents’ well-being. As an Alzheimer’s nursing home, they provide compassionate care for those with memory-related challenges, adhering to the highest nursing home qualifications, making them a trusted choice for families seeking comprehensive and dedicated support for their loved ones.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 136th out of 167 homes in Wisconsin.
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 136th out of 167 homes in Wisconsin.Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 11m per day
Rank #136 / 167Nurse hours — state benchmarkedThis home is ranked 136th out of 167 homes in Wisconsin.Shows adjusted nurse hours per resident per day benchmarked to the Wisconsin average, with a ranking across 167 Wisconsin SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.
vs Wisconsin avg
-25%
Standout metric
LPN / LVN is +29% above state avg
| Staff type | Hours / day | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 20m per day | ▼ 66% State avg: 58m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 49m per day | ▲ 29% State avg: 38m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 15m per day | ▼ 13% State avg: 2h 35m per day · National avg: 2h 21m per day |
|
Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 2h 29m per day | ▼ 33% State avg: 3h 43m per day · National avg: 3h 26m per day |
|
RN (Weekend)
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 15m per day | ▼ 62% State avg: 39m per day · National avg: 29m per day |
Capacity and availability
This home usually has limited availability
Occupancy between 85% and 95% suggests balanced demand.
Occupancy rate
91.2%
Rank #9 / 170Occupancy rate — state benchmarkedThis home is ranked 9th out of 170 homes in Wisconsin.Shows this facility's occupancy rate versus the Wisconsin average, with its statewide rank out of 170. Higher occupancy signals strong local demand and financial stability.
Avg. Length of Stay
106 days
Occupancy rate
91.2%
Rank #9 / 170Occupancy rate — state benchmarkedThis home is ranked 9th out of 170 homes in Wisconsin.Shows this facility's occupancy rate versus the Wisconsin average, with its statewide rank out of 170. Higher occupancy signals strong local demand and financial stability.
Avg. Length of Stay
106 days
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Breakdown by payment type
Medicare
31% of new residents, usually for short-term rehab.
Typical stay
29 days
Private pay
56% of new residents, often for short stays.
Typical stay
2 - 3 months
Medicaid
13% of new residents, often for long-term daily care.
Typical stay
1 years
Finances and operations
Privately-owned community
Operated by a business corporation.
Home revenue
$13.6M
Profit
$503.9K
Privately-owned community
Operated by a business corporation.
Home revenue
$13.6M Rank #29 / 170Revenue — state benchmarkedThis home is ranked 29th out of 170 homes in Wisconsin.Shows this facility's annual revenue compared to the Wisconsin SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.
Profit
$503.9K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #61 / 170Payroll — state benchmarkedThis home is ranked 61st out of 170 homes in Wisconsin.Shows total annual staff payroll benchmarked to the Wisconsin average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.
$4.2M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #61 / 170Payroll — state benchmarkedThis home is ranked 61st out of 170 homes in Wisconsin.Shows total annual staff payroll benchmarked to the Wisconsin average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$8.8M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$13.1M
Walk Score: 41 / 100 Rank #26 / 57Walk Score — state benchmarkedThis home is ranked 26th out of 57 homes in Wisconsin.Shows how walkable this facility's neighborhood is compared to the average Walk Score across Wisconsin SNFs. Higher scores benefit residents, families, and staff.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
About this community
Accept Medicaid
Accept Medicare
Rehabilitation Services
Respite Care
Short-Term Rehab
24-Hour Staffing
Dementia Care
Wound Care
Hospice Palliative Care
Specific ProgramsLong Term Care
Operating Hours24/7
Types of Care at Silver Springs Health Care Center
Skilled Nursing
Memory Care
Health Inspection History
Inspections
Total health citations
143
Rank #169 / 169Health citations — state benchmarkedThis home is ranked 169th out of 169 homes in Wisconsin.Shows this facility's total health deficiency citations benchmarked to the Wisconsin state average, with a ranking across all 169 WI SNFs. Lower citation counts earn a better rank.
Wisconsin average 27.3
Citations per inspection
10.21
Rank #168 / 169Citations per inspection — state benchmarkedThis home is ranked 168th out of 169 homes in Wisconsin.Shows average deficiency citations per CMS inspection for this facility versus the Wisconsin mean across 169 SNFs with citation data. Lower is better.
Wisconsin average 4.19
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
49 of 143 citations resulted from standard inspections; 69 of 143 resulted from complaint investigations; and 25 of 143 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
9
900% worse than Wisconsin averageWisconsin average: 0.9
Serious Health citations
7
7
483% worse than Wisconsin averageWisconsin average: 1.2
9 critical citations
7 serious citations
124 moderate citations
3 minor citations
Citations history (last 3 years)
Abuse/Neglect moderate citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Sep 30, 2025
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Sep 30, 2025
Corrected
Abuse/Neglect moderate citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Sep 30, 2025
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Sep 30, 2025
Corrected
Abuse/Neglect moderate citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Sep 30, 2025
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Sep 30, 2025
Corrected
Administration critical citation
Issues related to how the facility is managed, including policies, procedures, and compliance with regulations.
Sep 30, 2025
Issues related to how the facility is managed, including policies, procedures, and compliance with regulations.
Sep 30, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Financial Assistance for
Nursing Home in Wisconsin
Silver Springs Health Care Center is located in Glendale, Wisconsin.
Here are the financial assistance programs available to residents in Wisconsin.
Places of interest near Silver Springs Health Care Center
1.7 miles from city center
Estimated distance in miles from Glendale's city center to Silver Springs Health Care Center's address, calculated via Google Maps.
— 3.98 miles to nearest hospital (Ascension SE Wisconsin Hospital - St. Joseph)
Calculate Travel Distance to Silver Springs Health Care Center
Add your location
Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
108
Employees
101
Contractors
7
Staff to resident ratio
1.09:1
55% worse than Wisconsin averageWisconsin average ratio: 2.41:1
Avg staff/day
38
Average shift
7.5 hours
0% compared with Wisconsin averageWisconsin average: 7.3 hours
Total staff hours (quarter)
25,936
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
8
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.9 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.9 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
18
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
58
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.1 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.1 hoursThis role is partially covered by contractors.
Contractor staffing
Total hours from contractors
2.5%
653 contractor hours this quarter
Occupational Therapy Aide: 2
Certified Nursing Assistant: 1
Other Dietary Services Staff: 1
Occupational Therapy Assistant: 1
Nurse Practitioner: 1
Medical Director: 1
Staff by category
| Certified Nursing Assistant | 57 | 1 | 58 | 12,992 | 91 | 100% | 7.1 |
| Licensed Practical Nurse | 18 | 0 | 18 | 3,658 | 91 | 100% | 7.7 |
| Registered Nurse | 8 | 0 | 8 | 2,543 | 91 | 100% | 8.9 |
| RN Director of Nursing | 4 | 0 | 4 | 1,861 | 68 | 75% | 8.6 |
| Other Dietary Services Staff | 4 | 1 | 5 | 1,278 | 90 | 99% | 6.9 |
| Medication Aide/Technician | 5 | 0 | 5 | 1,102 | 74 | 81% | 8.6 |
| Nurse Practitioner | 0 | 1 | 1 | 520 | 65 | 71% | 8 |
| Administrator | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Mental Health Service Worker | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Dental Services Staff | 1 | 0 | 1 | 480 | 60 | 66% | 8 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 351 | 66 | 73% | 5.3 |
| Occupational Therapy Aide | 0 | 2 | 2 | 67 | 10 | 11% | 6.7 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 37 | 9 | 10% | 4.1 |
| Medical Director | 0 | 1 | 1 | 25 | 6 | 7% | 4.1 |
58 Certified Nursing Assistant
% of Days
100%
18 Licensed Practical Nurse
% of Days
100%
8 Registered Nurse
% of Days
100%
4 RN Director of Nursing
% of Days
75%
5 Other Dietary Services Staff
% of Days
99%
5 Medication Aide/Technician
% of Days
81%
1 Nurse Practitioner
% of Days
71%
1 Administrator
% of Days
70%
1 Mental Health Service Worker
% of Days
70%
1 Dental Services Staff
% of Days
66%
2 Clinical Nurse Specialist
% of Days
73%
2 Occupational Therapy Aide
% of Days
11%
1 Occupational Therapy Assistant
% of Days
10%
1 Medical Director
% of Days
7%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
99
Medicare
7
7.1% of residents
Medicaid
31
31.3% of residents
Private pay or other
61
61.6% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
8.0
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
8.0
24% better than Wisconsin averageWisconsin average: 10.5
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
13.9
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
13.9
37% better than Wisconsin averageWisconsin average: 22.1
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
13.2%
Percent of long-stay residents whose need for help with daily activities has increased
13.2%
25% better than Wisconsin averageWisconsin average: 17.6%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
7.3%
Percent of long-stay residents whose ability to move independently worsened
7.3%
68% better than Wisconsin averageWisconsin average: 22.8%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
21.3%
Percent of low risk long-stay residents who lose control of their bowels or bladder
21.3%
18% better than Wisconsin averageWisconsin average: 26.0%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
3.5%
Percent of long-stay residents experiencing one or more falls with major injury
3.5%
9% worse than Wisconsin averageWisconsin average: 3.2%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
8.1%
Percent of long-stay high risk residents with pressure ulcers
8.1%
48% worse than Wisconsin averageWisconsin average: 5.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
1.2%
Percent of long-stay residents with a urinary tract infection
1.2%
63% better than Wisconsin averageWisconsin average: 3.2%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
7.7%
Percent of long-stay residents who lose too much weight
7.7%
59% worse than Wisconsin averageWisconsin average: 4.9%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.7%
Percent of long-stay residents who have depressive symptoms
0.7%
87% better than Wisconsin averageWisconsin average: 5.0%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
21.7%
Percent of long-stay residents who received an antipsychotic medication
21.7%
35% worse than Wisconsin averageWisconsin average: 16.1%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
77.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
77.0%
20% worse than Wisconsin averageWisconsin average: 95.9%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
73.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
73.0%
23% worse than Wisconsin averageWisconsin average: 95.0%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
3.70
Number of hospitalizations per 1,000 long-stay resident days.
3.70
130% worse than Wisconsin averageWisconsin average: 1.61
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
2.81
Number of outpatient emergency department visits per 1,000 long-stay resident days.
2.81
28% worse than Wisconsin averageWisconsin average: 2.19
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
35.3%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
35.3%
60% worse than Wisconsin averageWisconsin average: 87.3%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
1.1%
Percent of short-stay residents who newly received an antipsychotic medication
1.1%
10% better than Wisconsin averageWisconsin average: 1.2%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
18.0%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
18.0%
78% worse than Wisconsin averageWisconsin average: 82.2%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
5.9%
Percentage of SNF residents who experience falls with major injury during their stay.
5.9%
664% worse than Wisconsin averageWisconsin average: 0.8%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
36.8%
Rate of successful return to home or community from a skilled nursing facility.
36.8%
27% worse than Wisconsin averageWisconsin average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$178K
87% higher than Wisconsin averageWisconsin average: $95K
Number of fines
1
52% fewer fines than Wisconsin averageWisconsin average: 2.1
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
2
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
2
202% more payment denials than Wisconsin averageWisconsin average: 0.7
Fines amount comparison
Fines amount comparison
This facility
$178K
Wisconsin average
$95K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
1 penalty in the past 3 years
Oct 30, 2024 · 36 days
Payment Denial
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Oct 30, 2024
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Oct 30, 2024
36 days
Last updated: Jan 2026
Compare Nursing Homes around Glendale The information below is reported by the Wisconsin Department of Health Services, Division of Quality Assurance.
Filter by care type
| Silver Springs Health Care Center |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Glendale (West Silver Spring Drive) | - | 112 | 41 | - |
Financial Trends
Historical financial and operational data for Silver Springs Health Care Center based on CMS SNF Cost Reports.
Occupancy Rate
91.2%
↑ 10.5pp vs 2022
Net Income
$503.9K
↑ ~$573.3K vs 2022
Total Payroll
$7.8M
↑ ~$1.6M vs 2022
Profit Margin
3.7%
↑ 4.3pp vs 2022
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