Total staff
117
Employees
114
Contractors
3
Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
Silver Springs Health Care Center
Nursing Home, Skilled Nursing & Memory Care · Glendale, WI
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Silver Springs Health Care Center
Nursing Home, Skilled Nursing & Memory Care · Glendale, WI
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Silver Springs Health Care Center accepts Medicare, Medicaid, and private pay.
Overview of Silver Springs Health Care Center
Located in Glendale, Wisconsin, Silver Springs Health Care Center boasts a dedicated clinical nursing team deeply committed to providing unparalleled support. With a capacity of 112 beds, this community caters to the needs of Milwaukee County residents, offering round-the-clock skilled nursing and specialized programs tailored for cardiac, pulmonary, and orthopedic care. They excel in addressing complex healthcare needs, ensuring holistic wellness and independence for every resident.
Silver Springs Health Care Center goes beyond the ordinary, offering specialized services such as memory care, postoperative care, and wound care, all delivered with utmost expertise. Their rehabilitative therapy programs are designed to facilitate a swift and safe return home, emphasizing their commitment to residents’ well-being. As an Alzheimer’s nursing home, they provide compassionate care for those with memory-related challenges, adhering to the highest nursing home qualifications, making them a trusted choice for families seeking comprehensive and dedicated support for their loved ones.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 144th out of 172 homes in Wisconsin. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 144th out of 172 homes in Wisconsin. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 11m per day
Rank #144 / 172Nurse hours — State benchmarkedThis home is ranked 144th out of 172 homes in Wisconsin. Shows adjusted nurse hours per resident per day benchmarked to the Wisconsin average, with a ranking across 172 Wisconsin SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
vs Wisconsin avg
-25%
Standout metric
LPN / LVN is +29% above state avg
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 20m per day | ▼ 66% State avg: 58m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 49m per day | ▲ 29% State avg: 38m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 15m per day | ▼ 13% State avg: 2h 35m per day · National avg: 2h 21m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 2h 29m per day | ▼ 33% State avg: 3h 43m per day · National avg: 3h 26m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 15m per day | ▼ 62% State avg: 39m per day · National avg: 29m per day |
Types of Care at Silver Springs Health Care Center
Skilled Nursing
Memory Care
Capacity and availability
This home usually has limited availability
Occupancy between 85% and 95% suggests balanced demand.
Occupancy rate
91.2%
Rank #69 / 404Occupancy rate — State benchmarkedThis home is ranked 69th out of 404 homes in Wisconsin. Shows this facility's occupancy rate versus the Wisconsin average, with its Statewide rank out of 404. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay
106 days
Occupancy rate
91.2%
Rank #69 / 404Occupancy rate — State benchmarkedThis home is ranked 69th out of 404 homes in Wisconsin. Shows this facility's occupancy rate versus the Wisconsin average, with its Statewide rank out of 404. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay
106 days
Walk Score: 41 / 100 Rank #296 / 581Walk Score — State benchmarkedThis home is ranked 296th out of 581 homes in Wisconsin. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Wisconsin SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
About this community
Accept Medicaid
Accept Medicare
Rehabilitation Services
Respite Care
Short-Term Rehab
24-Hour Staffing
Wound Care
Hospice Palliative Care
Operating Hours24/7
Staffing Data
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
Staff to resident ratio
1.18:1
52% worse than Wisconsin average
Avg staff/day
45
Average shift
7.4 hours
0% compared with Wisconsin average
Total staff hours (quarter)
30,577
Nursing staff breakdown
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse
Manages medical care and health needs.
RN Staff
8
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.4 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.4 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
LPN Staff
21
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
CNA Staff
65
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.1 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.1 hoursNo contractors work on this role.
Contractor staffing
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
1.1%
334 contractor hours this quarter
Medical Director: 1
Occupational Therapy Aide: 1
Occupational Therapy Assistant: 1
Staff by category
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 65 | 0 | 65 | 16,448 | 92 | 100% | 7.1 |
| Licensed Practical Nurse | 21 | 0 | 21 | 5,788 | 92 | 100% | 8 |
| Registered Nurse | 8 | 0 | 8 | 1,881 | 91 | 99% | 7.4 |
| Other Dietary Services Staff | 3 | 0 | 3 | 1,387 | 82 | 89% | 7.6 |
| Clinical Nurse Specialist | 3 | 0 | 3 | 1,006 | 89 | 97% | 7.6 |
| Medication Aide/Technician | 3 | 0 | 3 | 906 | 83 | 90% | 7.6 |
| Administrator | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Nurse Practitioner | 2 | 0 | 2 | 512 | 64 | 70% | 8 |
| Mental Health Service Worker | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Dental Services Staff | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| RN Director of Nursing | 3 | 0 | 3 | 373 | 41 | 45% | 7.3 |
| Other Physician | 1 | 0 | 1 | 362 | 68 | 74% | 5.3 |
| Occupational Therapy Aide | 0 | 1 | 1 | 312 | 26 | 28% | 12 |
| Qualified Social Worker | 1 | 0 | 1 | 42 | 7 | 8% | 6 |
| Medical Director | 0 | 1 | 1 | 15 | 12 | 13% | 1.3 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 7 | 2 | 2% | 3.5 |
| Physical Therapy Aide | 1 | 0 | 1 | 4 | 1 | 1% | 4 |
65 Certified Nursing Assistant
% of Days
100%
21 Licensed Practical Nurse
% of Days
100%
8 Registered Nurse
% of Days
99%
3 Other Dietary Services Staff
% of Days
89%
3 Clinical Nurse Specialist
% of Days
97%
3 Medication Aide/Technician
% of Days
90%
1 Administrator
% of Days
70%
2 Nurse Practitioner
% of Days
70%
1 Mental Health Service Worker
% of Days
70%
1 Dental Services Staff
% of Days
70%
3 RN Director of Nursing
% of Days
45%
1 Other Physician
% of Days
74%
1 Occupational Therapy Aide
% of Days
28%
1 Qualified Social Worker
% of Days
8%
1 Medical Director
% of Days
13%
1 Occupational Therapy Assistant
% of Days
2%
1 Physical Therapy Aide
% of Days
1%
Penalties and fines
Includes penalties issued in 2024
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$178K Rank #158 / 174Federal fines — State benchmarkedThis home is ranked 158th out of 174 homes in Wisconsin. Shows this facility's cumulative CMS federal fine dollars versus the Wisconsin average among facilities with fines, and where it ranks among 174 skilled nursing facilities in the pool. Lower total dollars mean a better rank.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
87% higher than Wisconsin averageWisconsin average: $95K
Number of fines
1
52% fewer fines than Wisconsin averageWisconsin average: 2.1
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
2
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
2
202% more payment denials than Wisconsin averageWisconsin average: 0.7
Fines amount comparison
Fines amount comparison
This facility
$178K
Wisconsin average
$95K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
1 penalty in the past 3 years
Oct 30, 2024 · 36 days
Payment Denial
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Oct 30, 2024
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Oct 30, 2024
36 days
Last updated: Jan 2026
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
8.0
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
8.0
24% better than Wisconsin averageWisconsin average: 10.5
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
13.9
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
13.9
37% better than Wisconsin averageWisconsin average: 22.1
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
13.2%
Percent of long-stay residents whose need for help with daily activities has increased
13.2%
25% better than Wisconsin averageWisconsin average: 17.6%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
7.3%
Percent of long-stay residents whose ability to move independently worsened
7.3%
68% better than Wisconsin averageWisconsin average: 22.8%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
21.3%
Percent of low risk long-stay residents who lose control of their bowels or bladder
21.3%
18% better than Wisconsin averageWisconsin average: 26.0%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
3.5%
Percent of long-stay residents experiencing one or more falls with major injury
3.5%
9% worse than Wisconsin averageWisconsin average: 3.2%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
8.1%
Percent of long-stay high risk residents with pressure ulcers
8.1%
48% worse than Wisconsin averageWisconsin average: 5.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
1.2%
Percent of long-stay residents with a urinary tract infection
1.2%
63% better than Wisconsin averageWisconsin average: 3.2%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
7.7%
Percent of long-stay residents who lose too much weight
7.7%
59% worse than Wisconsin averageWisconsin average: 4.9%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.7%
Percent of long-stay residents who have depressive symptoms
0.7%
87% better than Wisconsin averageWisconsin average: 5.0%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
21.7%
Percent of long-stay residents who received an antipsychotic medication
21.7%
35% worse than Wisconsin averageWisconsin average: 16.1%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
77.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
77.0%
20% worse than Wisconsin averageWisconsin average: 95.9%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
73.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
73.0%
23% worse than Wisconsin averageWisconsin average: 95.0%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
3.70
Number of hospitalizations per 1,000 long-stay resident days.
3.70
130% worse than Wisconsin averageWisconsin average: 1.61
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
2.81
Number of outpatient emergency department visits per 1,000 long-stay resident days.
2.81
28% worse than Wisconsin averageWisconsin average: 2.19
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
35.3%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
35.3%
60% worse than Wisconsin averageWisconsin average: 87.3%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
1.1%
Percent of short-stay residents who newly received an antipsychotic medication
1.1%
10% better than Wisconsin averageWisconsin average: 1.2%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
18.0%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
18.0%
78% worse than Wisconsin averageWisconsin average: 82.2%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
5.9%
Percentage of SNF residents who experience falls with major injury during their stay.
5.9%
664% worse than Wisconsin averageWisconsin average: 0.8%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
36.8%
Rate of successful return to home or community from a skilled nursing facility.
36.8%
27% worse than Wisconsin averageWisconsin average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Breakdown by payment type
Medicare
31% of new residents, usually for short-term rehab.
Typical stay
29 days
Private pay
56% of new residents, often for short stays.
Typical stay
2 - 3 months
Medicaid
13% of new residents, often for long-term daily care.
Typical stay
1 years
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
99
Medicare
7
7.1% of residents
Medicaid
31
31.3% of residents
Private pay or other
61
61.6% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Financial Trends
Historical financial and operational data for Silver Springs Health Care Center based on CMS SNF Cost Reports.
Occupancy Rate
91.2%
↑ 10.5pp vs 2022
Net Income
$503.9K
↑ ~$573.3K vs 2022
Total Payroll
$7.8M
↑ ~$1.6M vs 2022
Profit Margin
3.7%
↑ 4.3pp vs 2022
Finances and operations
Privately-owned community
Operated by a business corporation.
Home revenue
$13.6M
Profit
$503.9K
Privately-owned community
Operated by a business corporation.
Home revenue
$13.6M Rank #39 / 177Revenue — State benchmarkedThis home is ranked 39th out of 177 homes in Wisconsin. Shows this facility's annual revenue compared to the Wisconsin SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Profit
$503.9K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #30 / 177Payroll — State benchmarkedThis home is ranked 30th out of 177 homes in Wisconsin. Shows total annual staff payroll benchmarked to the Wisconsin average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$7.8M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #30 / 177Payroll — State benchmarkedThis home is ranked 30th out of 177 homes in Wisconsin. Shows total annual staff payroll benchmarked to the Wisconsin average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$5.2M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$13.1M
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Places of interest near Silver Springs Health Care Center
1.7 miles from city center
Estimated distance in miles from Glendale's city center to Silver Springs Health Care Center's address, calculated via Google Maps.
— 3.98 miles to nearest hospital (Ascension SE Wisconsin Hospital - St. Joseph)
Calculate Travel Distance to Silver Springs Health Care Center
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Financial Assistance for
Nursing Home in Wisconsin
Silver Springs Health Care Center is located in Glendale, Wisconsin.
Here are the financial assistance programs available to residents in Wisconsin.
Frequently Asked Questions about Silver Springs Health Care Center
What neighborhood is Silver Springs Health Care Center in?
Silver Springs Health Care Center is in the West Silver Spring Drive neighborhood.
Is Silver Springs Health Care Center in a walkable area?
Silver Springs Health Care Center has a walk score of 41. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
What is the occupancy rate at Silver Springs Health Care Center?
Silver Springs Health Care Center's occupancy is 91.2%.
What is the phone number of Silver Springs Health Care Center?
(414) 228-8120 will put you in contact with the team at Silver Springs Health Care Center.
Is Silver Springs Health Care Center Medicare or Medicaid certified?
Yes — Silver Springs Health Care Center is a CMS-certified provider of Medicare and Medicaid.
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