Silverado Belmont Hills Memory Care Community

Silverado Belmont Hills Memory Care Community is an Assisted Living Home in California

Silverado Belmont Hills Memory… is an Assisted Living Home in California

Silverado Belmont Hills Memory Care Community

1301 Ralston Ave, Belmont, CA 94002 View Map

Silverado Belmont Hills Memory Care Community is an Assisted Living Home in California

Silverado Belmont Hills Memory… is an Assisted Living Home in California

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Overview of Silverado Belmont Hills Memory Care Community

With over two decades of leadership in memory care, Silverado Belmont Hills Memory Care Community is a recognized expert in its field. Silverado Belmont Hills transcends typical assisted living. It stands as a dedicated memory care community committed to enhancing the lives of those facing memory impairment. Choosing Silverado means selecting the best possible care for a loved one. They offer a unique satisfaction pledge unmatched in the realm of memory care, demonstrating their unwavering commitment to their residents’ well-being.

Silverado Belmont Hills’s commitment to excellence is undeniable, as every single associate is certified in dementia care. Recognizing that the timing of placement significantly impacts the quality of care for individuals affected by memory-related conditions, Silverado ensures timely support, preventing dangerous crises for exhausted caregivers and their loved ones. Nestled in a strategic location, this community offers convenience to San Francisco, San Jose, Palo Alto, Mountain View, and more residents.

650-654-9700

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 112

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the California average
Occupancy rate 78.6%
Occupancy rate
78.6%
Bed community size
112-bed community
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
13 years in operation
A community with a solid operating history and experience delivering ongoing care.
Walk Score
Walk Score: 76 / 100
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

Occupancy Rate
79%
Occupied Beds
88 of 112
Percentage of available beds currently in use by residents.

California average: 72%

License Status
LICENSED
Facility Type
RESIDENTIAL CARE ELDERLY
License Date
January 10, 2013

Additional licensing details

County: SAN MATEO

Ownership & operating entity

Silverado Belmont Hills Memory Care Community is legally operated by SUBTENANT 1301 RALSTON AVE; SILVERADO SR LVG MGT.

Care Services

Alzheimer's Certification

What does this home offer?

Housing options icon
Housing options icon

Housing Options: Private Rooms / Semi-Private Rooms

Building type icon
Building type icon

Building Type: Single-story

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at Silverado Belmont Hills Memory Care Community

Memory Care Assisted Living
Contact Silverado Belmont Hills Memory Care Community

Inspection History

In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.

43 visits

California average: 14 visits

Breakdown by visit type

10 total complaint visits

33 other visits Info Other visits include regulatory visits that are not routine inspections or complaint investigations, such as administrative check-ins, follow-up reviews, or licensing-related visits.

California average

12 total complaint visits

7 other visits

6 complaint investigations

Investigations can have many visits.

California average: 10 complaint investigations

4 official inspections

California average: 4 official inspections

12 total citations

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

California average: 9 citations

4 serious citations

A violation that poses an immediate risk to resident health or safety, or represents a substantial failure to comply with licensing requirements.

California average: 3 serious citations

8 moderate citations

A violation that does not pose an immediate risk to resident health or safety but requires correction to remain in compliance.

California average: 4 moderate citations

Inspection Report Summary for Silverado Belmont Hills Memory Care Community

Silverado Senior Living – Belmont Hills, a 740‑type residential facility in Belmont, has experienced a series of unannounced case‑management inspections over a twelve‑month period that reveal both isolated incidents and emerging patterns of concern. In April 2021, an investigation of an incident that occurred on March 29 uncovered staff misconduct that violated residents’ personal rights under Title 22, Division 6. The Licensing Program Analyst documented abusive behavior toward residents and cited a deficiency (Section 87468.1(a)), requiring a plan of correction by May 3 2021. A follow‑up visit later that month confirmed the findings and emphasized the immediate health and safety risk created by the lack of adequate supervision.

Despite this early red flag, a pre‑licensing inspection in November 2021 found the facility compliant with fire, safety, and wellness room requirements, and no citations were issued. However, two additional case‑management visits later in 2021 and early 2022 reported altercations between residents with dementia or Alzheimer’s who were left unsupervised in communal areas. In November, two residents kicked each other in the dining room when staff were absent; the agency documented the incident, informed stakeholders, but issued no deficiencies. A February 2022 visit documented a similar library altercation involving the same resident (R1), noting that the facility’s policy of one‑on‑one care only when paid for left residents vulnerable. The investigation flagged a deficiency under the California Code of Regulations, Title 22, Division 6, highlighting a systemic lapse in providing sufficient staff to meet residents’ supervision needs.

These reports illustrate a troubling trend: residents with behavioral disturbances are repeatedly left without adequate staff presence, leading to physical altercations. While the facility met many regulatory standards in safety and infrastructure, supervisory gaps and incidents of staff‑to‑resident abuse pose significant compliance risks. The licensing agency’s follow‑up visits and deficiency citations underscore the need for Silverado Senior Living – Belmont Hills to strengthen its staffing protocols, enforce resident‑rights protections, and ensure timely corrective action to mitigate ongoing health, safety, and personal‑rights risks.

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The information below is reported by the California Department of Social Services and Department of Public Health.
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Places of interest near Silverado Belmont Hills Memory Care Community

Address 0.4 miles from city center

Address 1301 Ralston Ave, Belmont, CA 94002

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Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

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Financial Aid for California Seniors

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Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+, California resident, Medi-Cal eligible, nursing home risk.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

County-managed; waitlists possible.

In-Home Supportive Services (IHSS)

California IHSS

Age 65+, California resident, Medicaid-eligible or low-income.

~$1,732/month (individual, Medi-Cal threshold).

$2,000 (individual).

Can hire family as caregivers.

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.

~$2,829/month (300% FBR, individual).

$2,000 (individual).

Available in 38 counties; waitlists common.

Property Tax Postponement Program (PTP)

CA PTP

Age 62+, California resident, own and live in home, 40% equity.

~$51,500/year (household, adjusted annually).

Equity-based; no strict asset cap.

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.

~$2,829/month (300% FBR, individual).

$2,000 (individual).

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

California CARES Program

CA CARES

Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.

No strict limit; cost-sharing above ~$2,500/month threshold.

Not applicable; need-based.

High demand in urban areas; complements IHSS respite.

Low-Income Home Energy Assistance Program (LIHEAP)

CA LIHEAP

Age 60+ priority, California resident, low-income, utility/heating need.

~$2,510/month (200% of poverty level, individual).

Not applicable; income-focused.

High demand in inland/coastal extremes; weatherization capped at $5,000/home.

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More homes from the same owner

Operated by Silverado Senior Living