Simpatico

Assisted Living Home
Overview of Simpatico

Simpatico, located in El Paso, TX, is a senior living community committed to providing quality assisted living services and memory care services to their residents. Their two locations in El Paso; Simpatico Cielo Vista, and Simpatico East, offers a wide array of accommodations from spacious studio-style units to one bedroom apartments featuring kitchenettes, living areas, dining areas, and private baths. Simpatico’s care is deeply rooted in their understanding of the residents’ specific needs, which is why their support follows an approach that focuses on cognitive stimulation, physical engagement, and holistic nurturing.

Their assisted living program provides residents with round the clock supervision and availability of assistance for daily living activities such as bathing and dressing. They also provide assistance with medication reminders and administration while maintaining the residents independence. And to complete their holistic approach, residents are also provided nutritional wellness, intellectual stimulation and lifelong learning, and access to wellness and recreation activities, to boost their overall well being.

(915) 857-5487

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 129
Bed community size
129-bed community
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 56 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

License Status
ENFORCEMENT ACTION PEND
Facility Type
TYPE B

Additional licensing details

County: EL PASO

Ownership & operating entity

Simpatico is legally operated by SIMPATICO EAST OPERATIONS LLC.

Staffing

Key information about the people who lead and staff this community.

Leadership

Contact: Justin Garbers, Director of Operations

Care Services

Alzheimer's Certification

Programs & Activities

Specific Programs
Living Options, Floor Plans, Our Community, Funding Services, Contact Us

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed: Yes, Pets Allowed

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at Simpatico

Assisted Living Memory Care
Contact Simpatico

Inspection History

In Texas, the Health and Human Services Commission (HHSC) is the primary regulatory body that conducts unannounced inspections and publishes quality reports for all long-term care homes.

Results

1 with citations

0 without citations

2 total citations

2 life safety citations

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

2 enforcement actions

Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety or regulatory standards.

10/09/2025: ADMINISTRATIVE PENALTY: 07/01/2024: ADMINISTRATIVE PENALTY

Compare Assisted Living around El Paso

The information below is reported by the Texas Health and Human Services Commission.
Simpatico
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

El Paso (East El Paso)
129
Yes
A+
56
SIMPATICO EAST OPERATIONS LLC
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
White Acres Continuous Care Retirement Community
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

El Paso (Northwest El Paso)
104
No
A+
20
HAZBOUN, RAMSEY
84.4%
$13,486,759.00
$5,385,073.00
39.9%
64.00
2/5
3.3033
3/5
1/5
2/5
2
29
1
+87%
-9%
+33%
The Bartlett Skilled Nursing and Rehabilitation Facility
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

SNF

Nursing Homes 24/7 care needed

El Paso (Northwest El Paso)
58
No
A+
52
DOUGLAS G PENDERGRAS SR ESTATE
90.4%
$9,808,666.00
$3,453,816.00
35.2%
56.20
1/5
3.7310
2/5
1/5
3/5
-
33
1
-85%
+3%
+42%
Harmony Sun City Care
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

El Paso
16
No
A+
14
ADAM MC CARE LLC
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Casa De Bellamie
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

El Paso (Mission Valley)
-
No
A+
33
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-

Places of interest near Simpatico

Address 14.4 miles from city center — 1.88 miles to nearest hospital (The Hospitals of Providence East Campus)

Address 1991 Saul Kleinfeld Dr, El Paso, TX 79936

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Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Nursing Home Data Explorer

Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now

The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

Financial Aid for Texas Seniors

Get financial aid guidance

Community Care for the Aged and Disabled (CCAD)

TX Medicaid CCAD

Age 65+ or disabled, Texas resident, Medicaid-eligible, care need (not always nursing home level).

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Large state; rural access challenges.

Texas Community Care Services

TX CCS

Age 60+, Texas resident, at risk of decline.

~$2,000/month (individual, varies).

$5,000 (individual).

Limited funding; high demand in urban areas.

Area Agency on Aging (AAA) Services

Texas AAA Services

Age 60+, TX resident; no income/asset limits.

None; donations encouraged.

Not assessed.

28 AAAs; includes Meals on Wheels in some areas.

Medicare Savings Program (MSP)

Texas Medicare Savings Program

Age 65+ or disabled, TX resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Includes Extra Help for Part D; no waitlist.

Low-Income Home Energy Assistance Program (LIHEAP)

Texas Comprehensive Energy Assistance Program (CEAP)

Age 60+ prioritized, TX resident, low-income.

~$3,970/month (185% FPL).

Not assessed.

Priority for elderly/disabled; covers gas, electric, propane.

Family Caregiver Support Program (FCSP)

Texas Family Caregiver Support Program

Caregivers of 60+ needing care or 55+ caregivers of others; TX resident; 2+ ADLs.

No strict cap; prioritizes low-income (~$24,980/year).

Not assessed.

High rural demand; includes grandparent caregivers.

Senior Community Service Employment Program (SCSEP)

Texas SCSEP

Age 55+, unemployed, low-income, TX resident.

~$1,983/month (125% FPL).

Not specified.

Priority for veterans, rural residents; AARP partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

Texas VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, TX resident, wartime service, ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth).

High veteran population; supports rural/urban needs.

Property Tax Exemption for Seniors

Texas Senior Property Tax Exemption

Age 65+, TX resident, homeowner (homestead).

None; tax-based eligibility.

Not assessed.

$25,000+ exemption; optional freeze in some counties; saves ~$500-$1,000/year.

Senior Farmers’ Market Nutrition Program (SFMNP)

Texas SFMNP

Age 60+, TX resident, low-income.

~$2,322/month (185% FPL).

Not assessed.

Vouchers (~$50/season); serves ~20,000 via 28 AAAs.

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