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1/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
1/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
The Bartlett Assisted Living is located in El Paso, TX, and is offering excellent assisted living services and amenities to its residents. This locally owned and family operated senior living community offers studio-type accommodations featuring kitchenettes, spacious living areas and private bathrooms. As an assisted living community, they provide their residents with 24/7 availability of licensed nurses for supervision as well as assistance with daily living activities such as toileting and bathing.
Bartlett’s assisted living services also provides the residents with reminder assistance for medication and activities. Nutritious meals are also provided and prepared with consideration to their needs. Furthermore, regular housekeeping and laundry services are also provided to maintain the cleanliness of the facility, and to ensure everyone’s safety.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 105th out of 289 homes in Texas for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 9m per day | ▼ 66% State avg: 26m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 1h 33m per day | ▲ 64% State avg: 57m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 1h 48m per day | ▼ 10% State avg: 2h 1m per day · National avg: 2h 21m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 19m per day | ▲ 11% State avg: 2h 59m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 0m per day | ▼ 100% State avg: 4m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 9m per day | ▼ 57% State avg: 21m per day · National avg: 29m per day |
Higher than the Texas average: 63.5%The Bartlett Skilled Nursing and Rehabilitation Facility is legally operated by Penan Retirement Centers Lp.
Key information about the people who lead and staff this community.
In Texas, the Health and Human Services Commission (HHSC) is the primary regulatory body that conducts unannounced inspections and publishes quality reports for all long-term care homes.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Texas state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Citations
| This Facility | TX Average | vs. TX Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 3 | 6 | This facility has 50% fewer total citations than a typical Texas assisted living residence (3 vs. TX avg 6).↓ 50% better |
|
Health citations
Violations related to resident care, clinical practices, and day-to-day operations.
| 2 | 2 | This facility has health citations in line with the Texas average (2 vs. TX avg 2).— At avg |
|
Life safety citations
Violations related to building safety — fire prevention, emergency egress, and similar.
| 1 | 6 | This facility has 83% fewer life safety citations than a typical Texas assisted living residence (1 vs. TX avg 6).↓ 83% better |
|
Citations per year
Average citations per year since 2022.
| 0.8 | 1.5 | This facility has 47% fewer citations per year than a typical Texas assisted living residence (0.8 vs. TX avg 1.5).↓ 47% better |
Inspections
| This Facility | TX Average | vs. TX Avg |
|---|---|---|---|
|
Inspections with citations
Inspections that resulted in at least one regulatory citation.
| 2 | 1 | This facility has 100% more inspections with citations than a typical Texas assisted living residence (2 vs. TX avg 1).↑ 100% worse |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
Texas average 7.4
Last Health inspection on Aug 2025
Texas average 25.9
Texas average 3.67
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
27 of 33 citations resulted from standard inspections; and 6 of 33 resulted from complaint investigations.
100% better than Texas averageTexas average: 2
150% worse than Texas averageTexas average: 0.4
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
0% compared with Texas average
0% compared with Texas average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
No RN Staff reported this quarter.
0
Average shift length. Calculated as total hours divided by days worked and average staff per day.
—Assists with medical care and medications.
All 5 LPN Staff are full-time employees. No contractors work on this role.
5
Average shift length. Calculated as total hours divided by days worked and average staff per day.
10.6 hoursHelps with daily care and mobility.
All 31 CNA Staff are full-time employees. No contractors work on this role.
31
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.6 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
3,553 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 31 | 0 | 31 | 8,976 | 90 | 98% | 8.6 |
| RN Director of Nursing | 24 | 0 | 24 | 7,407 | 92 | 100% | 8.8 |
| Speech Language Pathologist | 0 | 3 | 3 | 1,467 | 70 | 76% | 8 |
| Physical Therapy Aide | 0 | 3 | 3 | 1,214 | 72 | 78% | 7.4 |
| Nurse Practitioner | 1 | 0 | 1 | 736 | 92 | 100% | 8 |
| Administrator | 1 | 0 | 1 | 528 | 66 | 72% | 8 |
| Mental Health Service Worker | 2 | 0 | 2 | 528 | 66 | 72% | 8 |
| Qualified Social Worker | 0 | 2 | 2 | 424 | 54 | 59% | 7.7 |
| Licensed Practical Nurse | 5 | 0 | 5 | 402 | 32 | 35% | 10.6 |
| Medical Director | 0 | 1 | 1 | 198 | 66 | 72% | 3 |
| Other Dietary Services Staff | 3 | 0 | 3 | 109 | 13 | 14% | 6.8 |
| Occupational Therapy Aide | 0 | 1 | 1 | 104 | 13 | 14% | 8 |
| Dietitian | 1 | 0 | 1 | 104 | 13 | 14% | 8 |
| Qualified Activities Professional | 0 | 1 | 1 | 100 | 25 | 27% | 4 |
| Medication Aide/Technician | 2 | 0 | 2 | 88 | 12 | 13% | 7.3 |
| Physical Therapy Assistant | 0 | 1 | 1 | 47 | 16 | 17% | 2.9 |
Includes penalties issued in 2025
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
59% lower than Texas averageTexas average: $80K
60% fewer fines than Texas averageTexas average: 2.5
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Texas averageTexas average: 0.2
Penalties are imposed by CMS for violations of federal nursing home regulations.
1 penalty in the past 3 years
Aug 7, 2025 · $33K
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Aug 7, 2025Last updated: Jan 2026
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
8.6
In line with Texas averageTexas average: 8.6
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
23.0
43% worse than Texas averageTexas average: 16.0
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
21.1%
30% worse than Texas averageTexas average: 16.2%
Percent of low risk long-stay residents who lose control of their bowels or bladder
24.9%
59% worse than Texas averageTexas average: 15.7%
Percent of long-stay residents experiencing one or more falls with major injury
0.0%
100% better than Texas averageTexas average: 3.2%
Percent of long-stay high risk residents with pressure ulcers
13.3%
202% worse than Texas averageTexas average: 4.4%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than Texas averageTexas average: 0.8%
Percent of long-stay residents who lose too much weight
0.0%
100% better than Texas averageTexas average: 3.5%
Percent of long-stay residents who have depressive symptoms
2.2%
23% better than Texas averageTexas average: 2.9%
Percent of long-stay residents who received an antipsychotic medication
41.7%
429% worse than Texas averageTexas average: 7.9%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
In line with Texas averageTexas average: 97.3%
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.9%
11% better than Texas averageTexas average: 90.4%
Percent of short-stay residents who newly received an antipsychotic medication
0.7%
52% better than Texas averageTexas average: 1.4%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
99.0%
12% better than Texas averageTexas average: 88.0%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
21.3%
18% better than Texas averageTexas average: 25.9%
Percentage of short-stay residents who had an outpatient emergency department visit.
9.2%
23% better than Texas averageTexas average: 12.0%
Percentage of SNF residents who experience falls with major injury during their stay.
0.5%
40% better than Texas averageTexas average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
44.5%
17% worse than Texas averageTexas average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
56.9%
12% better than Texas averageTexas average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
94% of new residents, usually for short-term rehab.
4% of new residents, often for short stays.
2% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
58Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for The Bartlett Skilled Nursing and Rehabilitation Facility from 2018–2023, based on CMS SNF Cost Reports.
Based on the 2023 CMS SNF Cost Report.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #130 / 297Payroll — State benchmarkedThis home is ranked 130th out of 297 homes in Texas. Shows total annual staff payroll benchmarked to the Texas average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Minimum Age: 55
Building Type: Apartment
Most residents typically stay for a few weeks or months before returning home or moving on.
Most new residents arrive under Medicare (94% of admissions), and a typical Medicare stay runs around 19 days.
Coverage residents most often arrive under.
Coverage residents most often leave under.
The community administrator at The Bartlett Assisted Living is a licensed Assisted Living Manager who oversees the provision of personal care and assistance with daily living activities. The administrator ensures a comfortable and friendly atmosphere for residents, coordinating services such as medication assistance, bathing, dressing, and planned activities seven days a week, supported by licensed nursing staff available 24 hours a day.
9.1 miles from city center
Estimated distance in miles from El Paso's city center to The Bartlett Skilled Nursing and Rehabilitation Facility's address, calculated via Google Maps.
— 6.32 miles to nearest hospital (The Hospitals of Providence Children's Hospital)
Add your location
The Bartlett Skilled Nursing and Rehabilitation Facility is located in El Paso, Texas.
Here are the financial assistance programs available to residents in Texas.
The information below is reported by the Texas Health and Human Services Commission.
| The Bartlett Skilled Nursing and Rehabilitation Facility |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | El Paso (Northwest El Paso) | - | 70
Facility
70
TX AVG
80
Rank
#517 / 988 | A- |
52
Facility
52
TX AVG
41
Rank
#457 / 1391 | - |
| The MonteVista at Coronado Senior Living |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | El Paso (Northwest El Paso) | - | 76
Facility
76
TX AVG
80
Rank
#487 / 988 | A+ |
2
Facility
2
TX AVG
41
Rank
#1336 / 1391 | - |
| Good Samaritan Society – White Acres |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | El Paso (Northwest El Paso) | - | 76
Facility
76
TX AVG
80
Rank
#487 / 988 | A+ |
20
Facility
20
TX AVG
41
Rank
#1094 / 1391 | - |
The Bartlett Skilled Nursing and Rehabilitation Facility is in the Northwest El Paso neighborhood of El Paso.
The legal owner and operator of The Bartlett Skilled Nursing and Rehabilitation Facility is Penan Retirement Centers Lp.
The Bartlett Skilled Nursing and Rehabilitation Facility has a walk score of 52. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
The Bartlett Skilled Nursing and Rehabilitation Facility's occupancy is 90%.
The Bartlett Skilled Nursing and Rehabilitation Facility has 70 beds.
The Bartlett Skilled Nursing and Rehabilitation Facility has had 3 recently reported deficiencies.
Yes — there are 8 photos of The Bartlett Skilled Nursing and Rehabilitation Facility in the photo gallery on this page.
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