Simpatico
Assisted Living & Memory Care · El Paso, TX

Simpatico

Assisted Living & Memory Care · El Paso, TX

Overview of Simpatico

Simpatico, located in El Paso, TX, is a senior living community committed to providing quality assisted living services and memory care services to their residents. Their two locations in El Paso; Simpatico Cielo Vista, and Simpatico East, offers a wide array of accommodations from spacious studio-style units to one bedroom apartments featuring kitchenettes, living areas, dining areas, and private baths. Simpatico’s care is deeply rooted in their understanding of the residents’ specific needs, which is why their support follows an approach that focuses on cognitive stimulation, physical engagement, and holistic nurturing.

Their assisted living program provides residents with round the clock supervision and availability of assistance for daily living activities such as bathing and dressing. They also provide assistance with medication reminders and administration while maintaining the residents independence. And to complete their holistic approach, residents are also provided nutritional wellness, intellectual stimulation and lifelong learning, and access to wellness and recreation activities, to boost their overall well being.

Types of Care at Simpatico

Assisted Living Memory Care
Bed community size
129-bed community Rank #144 / 987Bed count — State benchmarkedThis home is ranked 144th out of 987 homes in Texas. Shows this facility's certified or reported bed count compared to other Texas SNFs. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 56 / 100 Rank #367 / 1392Walk Score — State benchmarkedThis home is ranked 367th out of 1392 homes in Texas. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Texas SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

About the Community

Apartments are designed to feel like home, featuring spacious floor plans and safety features.

License Details

Facility TypeType B
StatusEnforcement Action Pend
CountyEl Paso

Ownership & Operating Entity

Simpatico is legally operated by Simpatico East Operations Llc.

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactJustin Garbers, Director of Operations

Memory & Specialized Care

1 service
Alzheimer's Certification

Amenities & Lifestyle

ActivitiesA range of meaningful activities is offered to stimulate the mind, body, and spirit, designed with sensitivity to cultural differences.
Wellness ProgramHolistic wellness approach prioritizing balanced health and nutritional traditions.
Specific ProgramsLIVING OPTIONS, OUR COMMUNITY, FUNDING SERVICES, FAQ

Dining & Nutrition

Food DescriptionThe dining program emphasizes balanced health and incorporates various cultural cuisines, focusing on nutritional science.

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Inspection History

In Texas, the Health and Human Services Commission (HHSC) is the primary regulatory body that conducts unannounced inspections and publishes quality reports for all long-term care homes.

Since 2024 · 2 years of data 2 enforcement actions 2 citations 1 inspection

Enforcement Actions Info Enforcement actions are formal penalties or interventions imposed by Texas regulators when an assisted living residence fails to meet state care, safety, or regulatory standards. They may include stipulations and orders, civil monetary penalties, operational restrictions, or appointment of temporary management.

Since 2024
2 enforcement actions
  • January 7, 2024 Administrative Penalty
  • September 10, 2025 Administrative Penalty

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the Texas state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. TX average 0 Worse No metrics in this bucket. 1 At Avg Metrics at Texas average:
• Inspections with citations (at TX avg)
2 Better Metrics better than Texas average:
• Total citations (67% below)
• Life safety citations (67% below)

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityTX Averagevs. TX Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 26 This facility has 67% fewer total citations than a typical Texas assisted living residence (2 vs. TX avg 6).↓ 67% better
Life safety citations Info Violations related to building safety — fire prevention, emergency egress, and similar. 26 This facility has 67% fewer life safety citations than a typical Texas assisted living residence (2 vs. TX avg 6).↓ 67% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityTX Averagevs. TX Avg
Inspections with citations Info Inspections that resulted in at least one regulatory citation. 11 This facility has inspections with citations in line with the Texas average (1 vs. TX avg 1).— At avg

Read the full inspection reports for this facility, including detailed findings and corrective actions.

Show Inspection Reports

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed

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Fitness and recreation icon

Fitness and Recreation

Places of interest near Simpatico

Address 14.4 miles from city center Info Estimated distance in miles from El Paso's city center to Simpatico's address, calculated via Google Maps. — 1.88 miles to nearest hospital (The Hospitals of Providence East Campus)

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Financial Assistance for
Assisted Living in Texas

Simpatico is located in El Paso, Texas.
Here are the financial assistance programs available to residents in Texas.

Get Financial aid guidance

Community Care for the Aged and Disabled (CCAD)

TX Medicaid CCAD

Age 65+ or disabled
General Texas resident, Medicaid-eligible, care need (not always nursing home level).
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
TX

Large state; rural access challenges.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care (~$60/day) Home aides

Texas Community Care Services

TX CCS

Age 60+
General Texas resident, at risk of decline.
Income Limits ~$2,000/month individual, varies
Asset Limits $5,000 individual
TX

Limited funding; high demand in urban areas.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Transportation (~5 trips/month)

Area Agency on Aging (AAA) Services

Texas AAA Services

Age 60+
General TX resident; no income/asset limits.
Income Limits (2025) None; donations encouraged.
Asset Limits Not assessed.
TX

28 AAAs; includes Meals on Wheels in some areas.

Benefits
Meals (~$5-$7/meal) Transportation Homemaker services (~4 hours/week) Respite (~5 days/year) Legal aid

Medicare Savings Program (MSP)

Texas Medicare Savings Program

Age 65+ or disabled
General TX resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
TX

Includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Family Caregiver Support Program (FCSP)

Texas Family Caregiver Support Program

Age
General Caregivers of 60+ needing care or 55+ caregivers of others; TX resident; 2+ ADLs.
Income Limits (2025) No strict cap; prioritizes low-income ~$24,980/year
Asset Limits Not assessed.
TX

High rural demand; includes grandparent caregivers.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Training Supplies (~$500/year)

VA Aid and Attendance (A&A) and Housebound Benefits

Texas VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General TX resident, wartime service, ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth
TX

High veteran population; supports rural/urban needs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs

Property Tax Exemption for Seniors

Texas Senior Property Tax Exemption

Age 65+
General TX resident, homeowner (homestead).
Income Limits (2025) None; tax-based eligibility.
Asset Limits Not assessed.
TX

$25,000+ exemption; optional freeze in some counties; saves ~$500-$1,000/year.

Benefits
Tax exemption or freeze (~$500-$1,000/year savings)

Senior Farmers’ Market Nutrition Program (SFMNP)

Texas SFMNP

Age 60+
General TX resident, low-income.
Income Limits (2025) ~$2,322/month 185% FPL
Asset Limits Not assessed.
TX

Vouchers (~$50/season); serves ~20,000 via 28 AAAs.

Benefits
Vouchers (~$50/season) for produce at farmers’ markets

Compare Assisted Living around El Paso

The information below is reported by the Texas Health and Human Services Commission.

Filter by care type
Simpatico
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

El Paso (East El Paso)129Yes 56 -A+Simpatico East Operations LLC
2
Facility 2
TX AVG 6
Rank #119 / 709
-2-
The MonteVista at Coronado Senior Living
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

El Paso (Northwest El Paso)76No 2
29
Facility 29
TX AVG 22
Rank #145 / 581
A+Snh Longhorn Tenant LLC----
White Acres Continuous Care Retirement Community
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

El Paso (Northwest El Paso)76No 20
11
Facility 11
TX AVG 22
Rank #385 / 581
A+White Acres Assisted Living LLC
1
Facility 1
TX AVG 6
Rank #24 / 709
-1-
The Bartlett Skilled Nursing and Rehabilitation Facility
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

El Paso (Northwest El Paso)70No 52
28
Facility 28
TX AVG 22
Rank #158 / 581
A+Penan Retirement Centers LP
3
Facility 3
TX AVG 6
Rank #198 / 709
21-
Harmony Sun City Care
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

El Paso (Prado Verde)16No 14
13
Facility 13
TX AVG 22
Rank #343 / 581
A+Adam Mc Care LLC
9
Facility 9
TX AVG 6
Rank #553 / 709
9--

Frequently Asked Questions about Simpatico

What neighborhood is Simpatico in?

Simpatico is in the East El Paso neighborhood of El Paso.

Who is the owner of Simpatico?

The legal owner and operator of Simpatico is Simpatico East Operations Llc.

Is Simpatico in a walkable area?

Simpatico has a walk score of 56. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

How many beds does Simpatico have?

Simpatico has 129 beds.

Has Simpatico had any recent deficiencies or citations?

Simpatico has had 2 recently reported deficiencies.

Are there photos of Simpatico?

Yes — there are 9 photos of Simpatico in the photo gallery on this page.

What is the phone number of Simpatico?

(915) 857-5487 will put you in contact with the team at Simpatico.

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