Inspection Reports for
Sky Park Gardens

5510 Sky Pkwy, Sacramento, CA 95823, CA, 95823

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Deficiencies (last 5 years)

Deficiencies (over 5 years) 7.2 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

80% worse than California average
California average: 4 deficiencies/year

Deficiencies per year

12 9 6 3 0
2021
2022
2023
2024
2025

Census

Latest occupancy rate 51% occupied

Based on a December 2025 inspection.

This facility has shown a steady increase in demand based on occupancy rates.

Occupancy over time

60 90 120 150 180 Sep 2021 Sep 2022 Jan 2023 Jan 2024 Dec 2024 Nov 2025 Dec 2025

Inspection Report

Census: 74 Capacity: 144 Deficiencies: 1 Date: Dec 29, 2025

Visit Reason
An unannounced case management visit was conducted to follow up on plan of correction deficiencies cited on 12/18/2025 and to review an incident report involving a resident fall.

Findings
The visit found one Type B deficiency related to resident personal rights and supervision following an incident where a dementia resident pushed another resident causing injury. Facility had ongoing roof leaks causing water damage and potential safety hazards. The facility was requested to submit delayed egress fire clearance verification by 1/2/2026.

Deficiencies (1)
Failure to ensure adequate care and supervision for residents, specifically related to a dementia resident pushing another resident resulting in injury and hospitalization.
Report Facts
Plan of Correction Due Date: Jan 5, 2026 Incident Date: Dec 17, 2025 Incident Report Received Date: Dec 19, 2025 Incident Report Amended Date: Dec 29, 2025 Fire Clearance Verification Due Date: Jan 2, 2026 Resident Hospitalization Duration: 10

Employees mentioned
NameTitleContext
Sherry RichardsonAdministratorNamed as current administrator not present during visit
Susan McClureDietary Manager and Assistant AdministratorMet with Licensing Program Analyst during visit and provided information on incident and plan of correction
Rabindar SinghNamed as new administrator to be changed in licensing records

Inspection Report

Census: 79 Capacity: 144 Deficiencies: 2 Date: Dec 18, 2025

Visit Reason
An unannounced case management visit was conducted to follow up on plan of correction deficiencies cited previously, including maintenance and operation issues, mold and asbestos remediation, fire safety, and administrator oversight.

Findings
The facility was found to have ongoing maintenance issues including roof and patio repairs, mold and asbestos contamination in resident rooms, fire safety deficiencies such as a non-operational light fixture in the fire exit stairwell, and insufficient administrator oversight. Some deficiencies had cleared plans of correction, while others required further remediation and updates.

Deficiencies (2)
Fire Safety: Light fixture in the fire exit stairwell was not in good repair, posing a health and safety risk to residents.
Administrator Qualifications and Duties: Administrator did not ensure enough oversight to keep the building safe and free from hazardous materials, posing potential health and safety risks.
Report Facts
Deficiencies cited: 2 Staff without current first aid certificate: 2 Surety bond amount: 5000 Plan of Correction due dates: Dec 19, 2025 Plan of Correction due dates: Dec 22, 2025 Facility capacity: 144 Facility census: 79

Employees mentioned
NameTitleContext
Sherry RichardsonAdministratorNamed in relation to administrator oversight deficiency and schedule
Susan McClureDietary Manager and Assistant AdministratorMet with Licensing Program Analysts during visit and involved in plan of correction updates
Rabinder SinghBusiness Office ManagerProvided information on residents' personal funds and surety bond

Inspection Report

Census: 78 Capacity: 144 Deficiencies: 0 Date: Nov 26, 2025

Visit Reason
The visit was an unannounced case management visit conducted to address deficiencies observed on 11/26/2025 related to medication administration.

Findings
The Licensing Program Analyst observed that a resident did not receive a scheduled injection in November 2025 and that the medication administration was not properly documented. The facility staff were unaware that missed medications/refusals require special incident reporting. Guidance was provided, but no deficiencies were cited during this visit.

Employees mentioned
NameTitleContext
Sherry RichardsonAdministrator/DirectorNamed in relation to medication administration and reporting guidance
Susan McClureAssistant AdministratorMet with Licensing Program Analyst during visit and involved in medication administration discussion
Cynthia TamayoLicensing Program AnalystConducted the case management visit and provided guidance

Inspection Report

Complaint Investigation
Census: 74 Capacity: 144 Deficiencies: 1 Date: Nov 26, 2025

Visit Reason
An unannounced complaint investigation was conducted due to an allegation that staff did not ensure a resident's medication was provided.

Complaint Details
The complaint alleging staff did not ensure resident's medication was provided was substantiated based on interviews and record reviews. The delay in medication delivery and failure to document administration were confirmed.
Findings
The investigation substantiated the allegation that staff failed to provide scheduled medication to resident 3 on 11/3/2025, with the medication administered late on 11/7/2025 and not recorded on the Medication Administration Record (MAR). This posed an immediate/potential health risk to residents.

Deficiencies (1)
Facility staff did not provide scheduled medication to resident 3 (R3) on 11/3/25; medication was administered late on 11/7/25 and not recorded on the MAR, posing an immediate/potential health risk.
Report Facts
Capacity: 144 Census: 74 Plan of Correction Due Date: Dec 5, 2025

Employees mentioned
NameTitleContext
Cynthia TamayoLicensing Program AnalystConducted the complaint investigation
Sherry RichardsonAdministratorFacility administrator present during investigation
Susan McClureAssistant AdministratorMet with Licensing Program Analyst during investigation

Inspection Report

Annual Inspection
Census: 84 Capacity: 144 Deficiencies: 6 Date: Nov 14, 2025

Visit Reason
An unannounced annual required inspection was conducted at the facility to assess compliance with licensing requirements.

Findings
The inspection identified multiple deficiencies including fire safety issues with sprinkler system and water gong not in good repair, failure to conduct quarterly fire drills for each shift, medication administration record discrepancies, lack of proper medication labeling, incomplete medication dosage records, and absence of regular food service consultations.

Deficiencies (6)
Sprinkler system and water gong were not in good repair posing an immediate health, safety or personal rights risk.
Failure to complete quarterly fire drills for each shift.
Medication administration records (MARs) were not maintained properly including unsigned entries and discrepancies between medication orders and labels.
Failure to maintain a record of dosages of centrally stored medications.
Lack of regular food service consultations by a qualified nutritionist, dietitian, or home economist.
Medication bottle label was altered which is not allowed.
Report Facts
Facility capacity: 144 Current census: 84 Plan of Correction due date: Nov 15, 2025 Plan of Correction due date: Nov 28, 2025 Plan of Correction due date: Dec 5, 2025

Employees mentioned
NameTitleContext
Avelina MartinezLicensing Program AnalystConducted the inspection and identified deficiencies
Czarrina A Camilon-LeeLicensing Program ManagerNamed in the report as Licensing Program Manager
Sherry RichardsonAdministrator/DirectorFacility Administrator mentioned in the report
Susan McClureMet with Licensing Program Analyst during inspection

Inspection Report

Census: 80 Capacity: 144 Deficiencies: 0 Date: Apr 9, 2025

Visit Reason
An unannounced case management visit was conducted to conclude the investigation of Resident 1's death that occurred on 2024-01-04.

Findings
The investigation found no violations of Title 22 regulations, no deficiencies were observed or cited during the inspection, and staff reported no prior indications of suicide risk for Resident 1.

Report Facts
Facility capacity: 144 Census: 80

Employees mentioned
NameTitleContext
Rabindar SinghFacility staff involved in investigation discussion
Susan McCloureAssistant AdministratorFacility staff involved in investigation discussion and met during inspection
Kevin GouldLicensing Program AnalystConducted the unannounced case management visit
Cynthia TamayoLicensing Program AnalystConducted the unannounced case management visit and signed the report
Sherry RichardsonAdministrator/DirectorFacility Administrator/Director listed in report
Czarrina A Camilon-LeeLicensing Program ManagerNamed as Licensing Program Manager overseeing the report

Inspection Report

Census: 80 Capacity: 144 Deficiencies: 0 Date: Apr 9, 2025

Visit Reason
The visit was an unannounced case management inspection conducted to conclude the investigation of Resident 1's death that occurred on 2024-01-04.

Findings
The investigation found no violations of Title 22 regulations, no deficiencies were observed or cited during the inspection, and staff interactions and medication administration were appropriate.

Report Facts
Facility capacity: 144 Resident census: 80

Employees mentioned
NameTitleContext
Rabindar SinghFacility staff involved in investigation discussions
Susan McCloureAssistant AdministratorFacility staff involved in investigation discussions and met during inspection
Kevin GouldLicensing Program AnalystConducted the unannounced case management visit
Cynthia TamayoLicensing Program AnalystConducted the unannounced case management visit and signed the report
Sherry RichardsonAdministrator/DirectorFacility administrator named in report header

Inspection Report

Complaint Investigation
Census: 80 Capacity: 144 Deficiencies: 0 Date: Feb 27, 2025

Visit Reason
An unannounced complaint investigation was conducted in response to an allegation that facility staff made sexual advances to a resident in care.

Complaint Details
The complaint alleged that facility staff made sexual advances to a resident. The investigation found the allegation unsubstantiated due to lack of evidence and inconsistencies in the timeline and staffing schedules.
Findings
The investigation included interviews and record reviews, which found no corroborating evidence or substantiation of the allegation. The accused staff member's schedule did not align with the alleged incidents, and the resident denied any sexual assault claims. The allegation was determined to be unsubstantiated.

Report Facts
Capacity: 144 Census: 80

Employees mentioned
NameTitleContext
Arvin VillanuevaLicensing Program AnalystConducted the complaint investigation
Susan McClureAssistant AdministratorMet with the evaluator during the investigation and provided staffing information
Stephen RichardsonSupervisorSupervisor overseeing the investigation
Sherry RichardsonAdministratorFacility administrator named in the report

Inspection Report

Complaint Investigation
Census: 80 Capacity: 144 Deficiencies: 0 Date: Feb 27, 2025

Visit Reason
The inspection was an unannounced complaint investigation visit conducted in response to an allegation that facility staff made sexual advances to a resident in care.

Complaint Details
The complaint alleged that facility staff made sexual advances to a resident. The investigation found no evidence to substantiate the claim, and the allegation was determined to be unsubstantiated.
Findings
The investigation included interviews and record reviews, revealing inconsistencies in the allegations and no corroborating evidence. The accused staff member's schedule did not align with the alleged incidents, and the resident denied any sexual assault claims. The allegation was found to be unsubstantiated.

Report Facts
Capacity: 144 Census: 80

Employees mentioned
NameTitleContext
Arvin VillanuevaLicensing Program AnalystConducted the complaint investigation
Susan McClureAssistant AdministratorMet with the investigator and provided staffing information
Stephen RichardsonLicensing Program ManagerNamed as Licensing Program Manager on the report

Inspection Report

Complaint Investigation
Census: 80 Capacity: 144 Deficiencies: 1 Date: Feb 27, 2025

Visit Reason
An unannounced complaint investigation visit was conducted on 02/27/2025 regarding multiple allegations including failure to provide transportation, meal service issues, pest control, response to resident calls, and illegal eviction.

Complaint Details
The complaint investigation was triggered by multiple allegations received on 12/23/2024, including failure to provide transportation to medical appointments, failure to meet dietary needs, pest control issues, untimely response to resident calls, and illegal eviction. The allegation of facility disrepair was substantiated, while all other allegations were unsubstantiated.
Findings
The investigation substantiated the allegation that the facility was in disrepair with maintenance issues such as leaking faucets and ceiling leaks. All other allegations including failure to provide transportation, meal service, pest control, timely response to calls, and illegal eviction were unsubstantiated based on interviews, record reviews, and observations.

Deficiencies (1)
87303 Maintenance and Operation (a): The facility shall be clean, safe, sanitary and in good repair at all times. Evidence showed leaking sink and shower faucets and ceiling leaks posing potential health and safety risks.
Report Facts
Capacity: 144 Census: 80 Eviction arrears amount: 6080.28 Response time: 1163 Deficiency count: 1

Employees mentioned
NameTitleContext
Arvin VillanuevaLicensing Program AnalystConducted the complaint investigation and authored the report
Sherry RichardsonAdministratorFacility administrator involved in eviction notice delivery and interviews
Susan McClureAssistant AdministratorMet with investigator, provided interviews and context on multiple allegations

Inspection Report

Complaint Investigation
Capacity: 144 Deficiencies: 0 Date: Feb 6, 2025

Visit Reason
The visit was an unannounced complaint investigation conducted to follow up on an allegation that staff were not preventing a resident from harassing other residents in care.

Complaint Details
The complaint alleged that staff were not preventing a resident from harassing other residents. The investigation included interviews and record reviews and concluded the allegation was unsubstantiated.
Findings
The investigation found no consistent evidence that the resident intentionally harassed others or that staff failed to intervene appropriately. Staff actively managed the resident's behaviors and provided supervision, and the allegation was found to be unsubstantiated.

Report Facts
Facility capacity: 144

Employees mentioned
NameTitleContext
Arvin VillanuevaLicensing Program AnalystConducted the complaint investigation visit
Susan McClureAssistant AdministratorMet with investigator during the visit and participated in exit interview
Stephen RichardsonSupervisorNamed as supervisor on the report

Inspection Report

Complaint Investigation
Capacity: 144 Deficiencies: 0 Date: Feb 6, 2025

Visit Reason
The visit was an unannounced follow-up complaint investigation regarding an allegation that staff were not preventing a resident from harassing other residents in care.

Complaint Details
The complaint alleged that staff were not preventing a resident from harassing other residents. The investigation included interviews and record reviews, concluding the allegation was unsubstantiated.
Findings
The investigation found no consistent evidence that the resident intentionally harassed others or that staff failed to intervene appropriately. Staff actively supervised the resident and addressed behaviors related to cognitive impairments. The allegation was determined to be unsubstantiated.

Report Facts
Facility capacity: 144

Employees mentioned
NameTitleContext
Arvin VillanuevaLicensing Program AnalystConducted the complaint investigation visit
Stephen RichardsonLicensing Program ManagerNamed in report as Licensing Program Manager
Susan McClureAssistant AdministratorMet with investigator during the visit

Inspection Report

Complaint Investigation
Census: 85 Capacity: 144 Deficiencies: 0 Date: Dec 31, 2024

Visit Reason
The visit was an unannounced complaint investigation conducted in response to an allegation that the facility installed a surveillance device in a resident's room without consent.

Complaint Details
The complaint alleged that a surveillance device was installed in a resident's room without consent. After interviews, observations, and record reviews, the allegation was found to be unfounded.
Findings
The investigation found no evidence of surveillance devices in resident rooms; devices observed were standard smoke detectors and sprinkler systems. Surveillance cameras were only present in common areas. The allegation was determined to be unfounded.

Report Facts
Resident units inspected: 11

Employees mentioned
NameTitleContext
Arvin VillanuevaLicensing Program AnalystConducted the complaint investigation visit
Susan McClureAssistant AdministratorMet with the Licensing Program Analyst during the investigation
Stephen RichardsonSupervisorSupervisor overseeing the investigation

Inspection Report

Complaint Investigation
Census: 85 Capacity: 144 Deficiencies: 0 Date: Dec 31, 2024

Visit Reason
The visit was conducted as a follow-up complaint investigation regarding an allegation that the facility installed a surveillance device in a resident's room without consent.

Complaint Details
The complaint alleged that a surveillance device was installed in a resident's room without consent. After interviews, observations, and record reviews, the allegation was found to be unfounded.
Findings
The investigation found no evidence of surveillance devices in resident rooms. Surveillance cameras were only installed in common areas. The allegation was determined to be unfounded as the devices in question were standard safety equipment such as smoke detectors and sprinkler systems.

Report Facts
Resident units inspected: 11

Employees mentioned
NameTitleContext
Arvin VillanuevaLicensing Program AnalystConducted the complaint investigation visit
Stephen RichardsonLicensing Program ManagerNamed in the report as Licensing Program Manager
Susan McClureAssistant AdministratorMet with the Licensing Program Analyst during the visit

Inspection Report

Census: 89 Capacity: 144 Deficiencies: 0 Date: Dec 12, 2024

Visit Reason
The visit was an unannounced case management inspection regarding a death incident reported for a resident who passed away on 2024-10-15.

Findings
The investigation reviewed the death certificate and found cardiac arrest as the immediate cause of death with contributing health conditions. No autopsy or biopsy was performed, and no signs indicated the death was questionable. No deficiencies were cited during this visit.

Employees mentioned
NameTitleContext
Susan McClureAssistant AdministratorMet with Licensing Program Analyst during the visit and participated in the exit interview.
Arvin VillanuevaLicensing Program AnalystConducted the case management visit and investigation.
Stephen RichardsonSupervisorNamed as supervisor in the report.

Inspection Report

Census: 89 Capacity: 144 Deficiencies: 0 Date: Dec 12, 2024

Visit Reason
The visit was an unannounced case management inspection regarding a death incident reported for a resident who passed away on 2024-10-15.

Findings
The investigation focused on reviewing the death certificate, which listed cardiac arrest as the immediate cause of death with contributing health conditions. No autopsy or biopsy was performed, and no signs indicated the death was questionable. No deficiencies were cited during this visit.

Report Facts
Facility capacity: 144 Resident census: 89

Employees mentioned
NameTitleContext
Arvin VillanuevaLicensing Program AnalystConducted the case management visit
Susan McClureAssistant AdministratorMet with the Licensing Program Analyst during the visit

Inspection Report

Annual Inspection
Capacity: 144 Deficiencies: 4 Date: Oct 23, 2024

Visit Reason
The visit was an unannounced required annual inspection to ensure compliance with Title 22 regulations for the facility.

Findings
The inspection found several deficiencies including five out of six fire extinguishers being expired, one resident bathroom sink faucet lacking hot water, absence of a grab bar in one resident bathroom, and failure to conduct quarterly emergency drills since COVID. The facility was otherwise observed to be clean and well-maintained with proper medication storage and secure outdoor areas.

Deficiencies (4)
Five out of six fire extinguishers were expired and last serviced on 10/4/23, posing an immediate health and safety risk.
One resident bathroom sink faucet did not have hot water, violating hot water temperature requirements.
Facility failed to conduct quarterly emergency drills since COVID, posing a potential health and safety risk.
One resident bathroom lacked a grab bar by the toilet for a non-ambulatory resident.
Report Facts
Fire extinguishers out of compliance: 5 Resident capacity: 144 Bedridden residents allowed: 10

Employees mentioned
NameTitleContext
Arvin VillanuevaLicensing Program AnalystConducted the inspection and authored the report.
Susan McClureAssistant AdministratorMet with the Licensing Program Analyst during the inspection and was involved in the exit interview.

Inspection Report

Annual Inspection
Capacity: 144 Deficiencies: 3 Date: Oct 23, 2024

Visit Reason
The inspection was an unannounced required annual inspection visit conducted to ensure compliance with Title 22 regulations for the facility.

Findings
The inspection found multiple deficiencies including five out of six fire extinguishers being expired, one resident bathroom sink faucet lacking hot water, absence of a grab bar by the toilet in one resident bathroom, and failure to conduct quarterly emergency drills since COVID. Technical advisories were also provided for minor repairs and cleaning.

Deficiencies (3)
Five out of six fire extinguishers were expired and last serviced on 10/4/23, posing an immediate health and safety risk.
One resident bathroom sink faucet did not have hot water, posing a potential health and safety risk.
Facility has not conducted quarterly emergency drills since COVID, posing a potential health and safety risk.
Report Facts
Fire extinguishers expired: 5 Resident capacity: 144 Bedridden residents allowed: 10 Resident files reviewed: 6 Staff files reviewed: 8 Plan of Correction due dates: 3

Employees mentioned
NameTitleContext
Arvin VillanuevaLicensing Program AnalystConducted the inspection and authored the report.
Susan McClureAssistant AdministratorMet with Licensing Program Analyst during inspection and discussed findings.
Stephen RichardsonLicensing Program ManagerSupervisor overseeing the inspection.

Inspection Report

Census: 71 Capacity: 144 Deficiencies: 0 Date: Mar 14, 2024

Visit Reason
The visit was an unannounced case management follow-up on a death report of a resident received by the Department on 2024-03-08.

Findings
No deficiencies were cited during this visit. The Licensing Program Analyst conducted a file review and met with a Medication Technician but could not interview the staff who first discovered the resident. The investigation will continue at a later date.

Employees mentioned
NameTitleContext
Erisa JonathanMedication TechnicianMet with Licensing Program Analyst during the visit and explained the purpose of the visit.

Inspection Report

Complaint Investigation
Census: 71 Capacity: 144 Deficiencies: 0 Date: Mar 14, 2024

Visit Reason
The visit was an unannounced case management follow-up on a death report of a resident received on 2024-03-08. The investigation focused on circumstances surrounding the resident's death on 2024-03-05.

Complaint Details
The visit was triggered by a death report complaint received on 2024-03-08 regarding a resident found on the floor having difficulty breathing and subsequently pronounced dead after paramedics performed CPR.
Findings
No deficiencies were cited during this visit per California Code of Regulations, Title 22. The Licensing Program Analyst conducted file review and obtained pertinent documents but could not interview staff who first discovered the resident. The investigation will continue with a future visit.

Report Facts
Facility capacity: 144 Resident census: 71 Time of visit: 90

Employees mentioned
NameTitleContext
Erisa JonathanMedication TechnicianMet with Licensing Program Analyst during the visit and explained the purpose of the visit
Tung TruongLicensing Program AnalystConducted the unannounced case management visit

Inspection Report

Census: 77 Capacity: 144 Deficiencies: 0 Date: Jan 9, 2024

Visit Reason
An unannounced case management inspection was conducted to ensure the health and safety of residents and to address additional questions regarding the death of a resident (R1).

Findings
Based on interviews, information gathered, and documentation reviewed, no deficiencies were assessed at the time of inspection.

Employees mentioned
NameTitleContext
Susan McClureAssistant AdministratorMet with Licensing Program Analyst during the inspection.
Tung TruongLicensing Program AnalystConducted the unannounced case management inspection.

Inspection Report

Census: 77 Capacity: 144 Deficiencies: 0 Date: Jan 9, 2024

Visit Reason
An unannounced case management inspection was conducted to ensure the health and safety of residents and to address additional questions regarding the death of a resident (R1).

Findings
Based on interviews, information gathered, and documentation reviewed, no deficiencies were assessed at the time of inspection.

Employees mentioned
NameTitleContext
Susan McClureAssistant AdministratorMet with Licensing Program Analyst during inspection
Tung TruongLicensing Program AnalystConducted the unannounced case management inspection
Czarrina A Camilon-LeeLicensing Program ManagerNamed in report header

Inspection Report

Complaint Investigation
Census: 78 Capacity: 144 Deficiencies: 2 Date: Jan 4, 2024

Visit Reason
An unannounced complaint investigation visit was conducted to investigate allegations of rodent infestation and unclean conditions at the facility.

Complaint Details
The complaint investigation was substantiated based on observations of rat feces in rooms #136, 145, and 146, and unclean conditions including dirty carpet and debris on floors. The licensee did not ensure a clean and healthful environment.
Findings
The investigation found substantiated evidence of a rodent infestation with rat feces observed in multiple resident rooms and the facility being unclean, posing a potential health and safety risk to residents.

Deficiencies (2)
The premises shall be maintained in a state of good repair and shall provide a safe and healthful environment. The facility has a rodent infestation throughout the facility.
The facility shall be clean, safe, sanitary and in good repair at all times. There were rat feces and debris found in resident room #145.
Report Facts
Capacity: 144 Census: 78 Plan of Correction Due Date: Jan 18, 2024

Employees mentioned
NameTitleContext
Tung TruongLicensing Program AnalystConducted the complaint investigation visit
Susan McClureAssistant AdministratorMet with Licensing Program Analyst during investigation
Sherry RichardsonAdministratorFacility administrator agreeing to conduct training and corrective actions

Inspection Report

Complaint Investigation
Census: 78 Capacity: 144 Deficiencies: 2 Date: Jan 4, 2024

Visit Reason
The inspection was an unannounced complaint investigation visit conducted to investigate allegations of rodent infestation and unclean conditions at the facility.

Complaint Details
The complaint investigation was substantiated based on observations of rodent infestation and unclean conditions. The preponderance of evidence standard was met.
Findings
The investigation found substantiated evidence of a rodent infestation and unclean conditions, including rat feces in multiple resident rooms and dirty carpets, posing a potential health and safety risk to residents.

Deficiencies (2)
The facility was not maintained in a state of good repair and did not provide a safe and healthful environment due to rodent infestation.
The facility was not clean, safe, sanitary, and in good repair at all times, with rat feces and debris found in resident room #145.
Report Facts
Capacity: 144 Census: 78 Plan of Correction Due Date: Jan 18, 2024

Employees mentioned
NameTitleContext
Tung TruongLicensing Program AnalystConducted the complaint investigation visit
Susan McClureAssistant AdministratorMet with the Licensing Program Analyst during the investigation
Sherry RichardsonAdministratorFacility administrator who agreed to conduct training and corrective actions

Inspection Report

Annual Inspection
Census: 84 Capacity: 144 Deficiencies: 0 Date: Nov 3, 2023

Visit Reason
The inspection was an unannounced Required - 1 Year annual inspection visit conducted to evaluate compliance with licensing regulations.

Findings
The facility was observed to be clean and in good repair with required furniture, lighting, and adequate food supplies. Staff and resident files were reviewed with all staff cleared by fingerprint background checks. No deficiencies were cited during the inspection.

Report Facts
Resident files reviewed: 8 Staff files reviewed: 6 Hot water temperature: 115.5 Facility temperature: 72 Licensed capacity: 144 Current census: 84

Employees mentioned
NameTitleContext
Sherry RichardsonAdministratorMet with Licensing Program Analyst during inspection
Susan McClureAssistant AdministratorAssisted in touring and inspecting the physical plant
Tung TruongLicensing Program AnalystConducted the inspection visit
Czarrina A Camilon-LeeSupervisorSupervisor overseeing the inspection

Inspection Report

Annual Inspection
Census: 84 Capacity: 144 Deficiencies: 0 Date: Nov 3, 2023

Visit Reason
The inspection was an unannounced Required - 1 Year annual inspection visit conducted to assess compliance with regulatory standards.

Findings
The facility was observed to be clean and in good repair with required furniture, lighting, and adequate food supplies. Staff and resident files were reviewed, and all staff had appropriate background clearances and training. No deficiencies were cited during the inspection.

Report Facts
Resident files reviewed: 8 Staff files reviewed: 6 Licensed capacity: 144 Current census: 84 Hot water temperature: 115.5 Facility temperature: 72

Employees mentioned
NameTitleContext
Sherry RichardsonAdministratorMet with Licensing Program Analyst during inspection
Susan McClureAssistant AdministratorAccompanied Licensing Program Analyst during physical plant inspection
Tung TruongLicensing Program AnalystConducted the inspection visit
Czarrina A Camilon-LeeLicensing Program ManagerNamed in report header and narrative

Inspection Report

Complaint Investigation
Census: 89 Capacity: 144 Deficiencies: 1 Date: Sep 1, 2023

Visit Reason
The visit was an unannounced complaint investigation conducted in response to a complaint received on 2023-08-02 alleging that staff failed to treat residents with dignity and respect.

Complaint Details
The complaint was substantiated. The allegation was that staff failed to treat residents with dignity and respect. Interviews with residents and staff were conducted, with 6 out of 10 residents confirming concerns and all staff denying the allegations. The Department found the allegations valid based on the preponderance of evidence.
Findings
The investigation found that 6 out of 10 residents interviewed had concerns about staff not treating residents with dignity and respect, including staff entering rooms without knocking, leaving lights on, and not closing doors. Facility staff denied these allegations. The complaint was substantiated based on the preponderance of evidence.

Deficiencies (1)
87468.1(a) Personal Rights of Residents in All Facilities - Residents were not treated with respect and dignity; staff walked into residents' rooms without knocking, turned on lights without turning them off, and did not shut doors when leaving.
Report Facts
Census: 89 Total Capacity: 144 Residents interviewed: 10 Staff interviewed: 10 Residents with concerns: 6 Deficiencies cited: 1 Plan of Correction Due Date: Sep 15, 2023

Employees mentioned
NameTitleContext
Pang LeeLicensing Program AnalystConducted the complaint investigation and authored the report
Rabindar SinghBusiness Office ManagerMet with Licensing Program Analyst during investigation
Susan McClureDietary Director/Assistant AdministratorMet with Licensing Program Analyst during investigation
Sherry RichardsonAdministratorFacility administrator named in report header
Czarrina A Camilon-LeeSupervisorSupervisor overseeing the investigation

Inspection Report

Complaint Investigation
Census: 89 Capacity: 144 Deficiencies: 1 Date: Sep 1, 2023

Visit Reason
The inspection visit was conducted as an unannounced complaint investigation following a complaint received on 2023-08-02 alleging that staff failed to treat residents with dignity and respect.

Complaint Details
The complaint was substantiated based on interviews with 10 residents and 10 staff. Six residents expressed concerns about staff behavior related to dignity and respect. Staff denied the allegations. The preponderance of evidence supported the complaint.
Findings
The investigation substantiated the complaint that facility staff failed to treat residents with dignity and respect. Interviews with residents revealed that 6 out of 10 residents reported staff entering rooms without knocking, turning on lights without turning them off, and not shutting doors, posing potential health and safety risks.

Deficiencies (1)
Failure to ensure residents are treated with respect and dignity, including staff entering rooms without knocking and leaving lights on.
Report Facts
Residents interviewed: 10 Residents with concerns: 6 Staff interviewed: 10 Capacity: 144 Census: 89

Employees mentioned
NameTitleContext
Pang LeeLicensing Program AnalystConducted the complaint investigation and authored the report
Rabindar SinghBusiness Office ManagerMet with Licensing Program Analyst during investigation
Susan McClureDietary Director/Assistant AdministratorMet with Licensing Program Analyst during investigation
Czarrina A Camilon-LeeLicensing Program ManagerNamed as Licensing Program Manager overseeing the investigation

Inspection Report

Complaint Investigation
Census: 85 Capacity: 144 Deficiencies: 0 Date: Aug 18, 2023

Visit Reason
The visit was an unannounced complaint investigation conducted to address allegations of staff neglecting residents, failing to meet residents' needs, and withholding food from residents at Skypark Manor.

Complaint Details
The complaint investigation was triggered by allegations including staff neglect, failure to meet residents' needs, and withholding food from residents. The findings were unsubstantiated or unfounded, meaning there was insufficient evidence or the allegations were false.
Findings
The investigation found no evidence to support the allegations. Interviews with residents and staff indicated no concerns regarding neglect, unmet needs, or food withholding. The allegations were deemed unsubstantiated or unfounded, and no deficiencies were cited.

Report Facts
Residents interviewed: 10 Staff interviewed: 10 Capacity: 144 Census: 85

Employees mentioned
NameTitleContext
Pang LeeLicensing Program AnalystConducted the complaint investigation
Rabindar SinghBusiness Office ManagerMet with Licensing Program Analyst during investigation
Sherry RichardsonAdministratorFacility administrator named in report header

Inspection Report

Follow-Up
Census: 85 Capacity: 144 Deficiencies: 1 Date: Aug 18, 2023

Visit Reason
The visit was an unannounced case management follow-up conducted in response to deficiencies learned from a prior complaint investigation regarding water temperature being too hot in a resident's room.

Complaint Details
The visit was in response to a complaint investigation (control number: 27-AS-20230802083802) where Resident #1 reported water being too hot in their room, confirmed by measurements exceeding regulatory limits.
Findings
The inspection found that the resident bathroom sink water temperature measured at 128.5°F, exceeding the regulatory limit of 120°F, posing a potential health and safety risk to residents. A deficiency was cited for failure to maintain water temperature within required regulations.

Deficiencies (1)
Water supplies and plumbing fixtures did not maintain hot water temperature within the required range of 105 to 120 degrees Fahrenheit, with resident bathroom sink water measuring 128.5°F.
Report Facts
Water temperature: 128.5 Water temperature: 129 Deficiencies cited: 1

Employees mentioned
NameTitleContext
Pang LeeLicensing Program AnalystConducted the inspection and cited deficiencies
Rabindar SinghBusiness Office ManagerMet with Licensing Program Analyst during the visit and received report and appeal rights

Inspection Report

Follow-Up
Census: 85 Capacity: 144 Deficiencies: 1 Date: Aug 18, 2023

Visit Reason
The visit was conducted as a case management follow-up in response to learned deficiencies from a prior complaint investigation regarding water temperature being too hot in a resident's room.

Complaint Details
The visit was in response to a complaint investigation (control number: 27-AS-20230802083802) where Resident #1 reported water being too hot in their room, confirmed by measurements exceeding regulatory temperature limits.
Findings
The inspection found that the resident bathroom sink water temperature measured at 128.5°F, exceeding the regulatory limit of 120°F, posing a potential health and safety risk to residents.

Deficiencies (1)
Faucets used by residents for personal care did not maintain hot water temperature within the required range of 105 to 120 degrees Fahrenheit, with observed temperature at 128.5°F.
Report Facts
Water temperature: 128.5 Water temperature: 129 Deficiency count: 1 Plan of Correction Due Date: 5

Employees mentioned
NameTitleContext
Rabindar SinghBusiness Office ManagerMet with Licensing Program Analyst during the visit and received the LIC 809 report and appeal rights
Pang LeeLicensing Program AnalystConducted the case management visit and authored the report
Czarrina A Camilon-LeeLicensing Program ManagerSupervisor of the Licensing Program Analyst and named in the report

Inspection Report

Complaint Investigation
Census: 85 Capacity: 144 Deficiencies: 0 Date: Aug 18, 2023

Visit Reason
The inspection was an unannounced complaint investigation visit conducted to investigate allegations of staff neglect, failure to meet residents' needs, and withholding food from residents at Skypark Manor.

Complaint Details
The complaint investigation was triggered by allegations that staff neglected residents, failed to meet residents' needs, and withheld food from residents. Interviews with 10 residents and 10 staff members consistently denied these allegations. The findings were unsubstantiated or unfounded, meaning there was no evidence or reasonable basis to support the complaints.
Findings
The investigation included interviews with residents and staff, review of facility files and medical documents, and observations. All allegations were found to be unsubstantiated or unfounded, with no evidence supporting neglect, failure to meet residents' needs, or withholding food. No deficiencies were cited.

Report Facts
Residents interviewed: 10 Staff interviewed: 10 Facility capacity: 144 Facility census: 85

Employees mentioned
NameTitleContext
Pang LeeLicensing Program AnalystConducted the complaint investigation and authored the report
Czarrina A Camilon-LeeLicensing Program ManagerOversaw the complaint investigation
Rabindar SinghBusiness Office ManagerMet with Licensing Program Analyst during the investigation
Sherry RichardsonAdministratorFacility administrator named in the report

Inspection Report

Complaint Investigation
Census: 88 Capacity: 144 Deficiencies: 1 Date: Jan 23, 2023

Visit Reason
The inspection was an unannounced complaint investigation visit triggered by an allegation that a resident was assaulted by another resident while in care.

Complaint Details
The complaint alleged that a resident was assaulted by another resident while in care. The allegation was substantiated based on resident medical and file reviews, and facility incident reports.
Findings
The investigation found that despite facility staff efforts to separate potentially combative residents, an altercation occurred on 11/18/2022 where one resident assaulted another. The allegation was substantiated with no injuries sustained by the assaulted resident.

Deficiencies (1)
The licensee did not ensure combative residents were consistently kept separate from the facility community, posing a potential health and safety risk for residents in care.
Report Facts
Capacity: 144 Census: 88 Deficiency count: 1 Plan of Correction due date: Jan 23, 2023

Employees mentioned
NameTitleContext
Jamie Ivey-CanadyLicensing Program AnalystConducted the complaint investigation and delivered findings
Sherry RichardsonAdministratorFacility administrator met with the evaluator and was involved in the exit interview
Stephen RichardsonSupervisorSupervisor named in the report

Inspection Report

Complaint Investigation
Census: 88 Capacity: 144 Deficiencies: 1 Date: Jan 23, 2023

Visit Reason
The inspection was an unannounced complaint investigation visit triggered by an allegation that a resident was assaulted by another resident while in care.

Complaint Details
The complaint was substantiated. The allegation was that a resident was assaulted by another resident while in care. The investigation included review of resident medical records, facility incident reports, and interviews. The preponderance of evidence standard was met.
Findings
The investigation substantiated the allegation that a resident was assaulted by another resident. The facility staff attempted to intervene and separate residents to prevent altercations, but an assault occurred on 11/18/2022. No injuries or fractures were sustained by the assaulted resident.

Deficiencies (1)
Failure to ensure combative residents were consistently kept separate from the facility community, posing a potential health and safety risk for residents in care.
Report Facts
Capacity: 144 Census: 88 Deficiency Type A count: 1 Plan of Correction due date: 2023

Employees mentioned
NameTitleContext
Jamie Ivey-CanadyLicensing Program AnalystConducted the complaint investigation and delivered findings
Stephen RichardsonLicensing Program ManagerNamed in report as Licensing Program Manager
Sherry RichardsonAdministratorFacility Administrator met during investigation and named in findings

Inspection Report

Follow-Up
Census: 87 Capacity: 144 Deficiencies: 1 Date: Nov 16, 2022

Visit Reason
An unannounced Plan of Correction (POC) visit was conducted to verify correction of citations issued during the case management visit on 10/31/2022.

Findings
The licensing evaluator found that the previously cited deficiencies under Title 22 Regulations had been cleared and the licensee complied with the terms of the POC by the due date. However, a new citation will be issued for failure to request an exception for a resident with a prohibited health condition.

Deficiencies (1)
Failure to submit a written exception to retain resident R1 who has a prohibited health condition, posing a health and safety risk to residents in care.
Report Facts
Capacity: 144 Census: 87 Plan of Correction Due Date: Nov 17, 2022

Employees mentioned
NameTitleContext
Albert JohnsonLicensing EvaluatorConducted the unannounced POC visit and authored the report
Stephenie DoubSupervisorSupervisor overseeing the licensing evaluation

Inspection Report

Follow-Up
Census: 87 Capacity: 144 Deficiencies: 1 Date: Nov 16, 2022

Visit Reason
An unannounced Plan of Correction (POC) visit was conducted to verify correction of citations issued during the case management visit on 10/31/2022.

Findings
The facility corrected the previously cited deficiencies under Title 22 Regulations and complied with the terms of the POC by the due date. However, a new citation will be issued for failure to request an exception for a resident with a prohibited health condition.

Deficiencies (1)
Failure to seek an exception as required to retain resident R1 with a prohibited health condition, posing a health and safety risk.
Report Facts
Capacity: 144 Census: 87 Deficiencies cited: 1

Employees mentioned
NameTitleContext
Albert JohnsonLicensing Program AnalystConducted the unannounced POC visit and authored the report
Stephenie DoubLicensing Program ManagerSupervisor overseeing the inspection

Inspection Report

Complaint Investigation
Census: 87 Capacity: 144 Deficiencies: 0 Date: Nov 7, 2022

Visit Reason
The visit was an unannounced case management inspection regarding an incident report dated 10/27/2022 about a resident falling from a scooter on the upper level.

Complaint Details
The visit was triggered by an incident report involving Resident 1 falling from a scooter. The resident was non-ambulatory and planned to be moved to a lower level within two weeks. The incident was investigated and no deficiencies were found.
Findings
No deficiencies were observed during the visit. The resident was sent to the emergency room for evaluation and tests were negative. Medication changes were made due to allergies.

Report Facts
Incident report date: Oct 27, 2022

Employees mentioned
NameTitleContext
Jamie Ivey CanadyLicensing Program AnalystConducted the unannounced visit regarding the incident report
Sherry RichardsonAdministratorFacility administrator met with Licensing Program Analyst and was involved in the incident report discussion

Inspection Report

Census: 87 Capacity: 144 Deficiencies: 0 Date: Nov 7, 2022

Visit Reason
The visit was an unannounced case management incident inspection conducted in response to an incident report dated 10/27/2022 regarding a resident falling from a scooter on the upper level.

Findings
No deficiencies were observed during the visit. The resident involved in the incident was sent to the emergency room and underwent multiple CT scans which were all negative. Medication adjustments were made due to allergies.

Report Facts
Incident report date: Oct 27, 2022

Employees mentioned
NameTitleContext
Sherry RichardsonAdministratorMet with Licensing Program Analyst during the visit and discussed the incident
Jamie Ivey CanadyLicensing Program AnalystConducted the unannounced visit regarding the incident report
Stephen RichardsonLicensing Program ManagerNamed in the report header

Inspection Report

Census: 87 Capacity: 144 Deficiencies: 0 Date: Nov 7, 2022

Visit Reason
The visit was an unannounced case management health check focused on Resident 1 regarding a pressure injury.

Findings
No deficiencies were observed during the visit. Resident 1 has a stage 2 sacral pressure ulcer with granulation tissue and no signs of infection. Follow-up with home health care and Nurse Practitioner is planned to ensure healing progression.

Report Facts
Pressure ulcer size: 1.4 Pressure ulcer size: 0.6

Employees mentioned
NameTitleContext
Jamie Ivey CanadyLicensing Program AnalystConducted the unannounced health check visit and follow-up
Sherry RichardsonAdministratorFacility administrator met during the visit
Michele WilliamsRNInterviewed regarding Resident 1's pressure injury

Inspection Report

Annual Inspection
Census: 88 Capacity: 144 Deficiencies: 3 Date: Oct 31, 2022

Visit Reason
Licensing Program Analysts conducted a required unannounced 1 Year Annual Inspection Visit to ensure compliance with Title 22 regulations at the facility.

Findings
The inspection found the facility generally compliant with infection control, safety, and documentation requirements, but noted deficiencies including expired medication, incomplete medication signing, lack of updated assessments for dementia residents, and failure to follow up on a resident's pressure injury leading to hospitalization.

Deficiencies (3)
Expired medication found in the medication room refrigerator and controlled medications were not signed for at the end or beginning of shifts on multiple days.
Residents with dementia did not have updated annual medical assessments and reappraisals as required.
Failure to provide care and supervision including lack of follow-up treatment for a resident's pressure injury resulting in hospitalization.
Report Facts
Food supply: 7 Food supply: 2 Staff files reviewed: 5 Resident files reviewed: 10 Resident files reviewed: 5 Medication signing missing days: 5 Hospitalization duration: 15

Employees mentioned
NameTitleContext
Kesha LewisLicensing EvaluatorConducted inspection and authored report
Liza KingSupervisorSupervised licensing evaluation
Sherry RichardsonAdministratorFacility administrator present during inspection

Inspection Report

Annual Inspection
Census: 88 Capacity: 144 Deficiencies: 3 Date: Oct 31, 2022

Visit Reason
Unannounced Required 1 Year Annual Inspection Visit to assess compliance with Title 22 regulations and facility licensing requirements.

Findings
The facility was inspected for physical plant conditions, infection control, staff certifications, and resident care documentation. Deficiencies were found related to expired medication, incomplete medication signing, outdated assessments for residents with dementia, and failure to provide timely treatment for a resident's pressure injury, posing immediate risk to resident health and safety.

Deficiencies (3)
Expired medication found in medication room refrigerator for resident R1 (expired 07/2022) and controlled medications not signed for at shift changes on multiple days in October.
Resident R6 with dementia did not have an updated annual medical assessment and reappraisal as required.
Failure to provide timely treatment and follow-up for resident R1's pressure injury noted on 10/7/2022, resulting in ER visit and hospitalization without discharge papers or treatment orders upon return.
Report Facts
Facility capacity: 144 Current census: 88 Food supply: 7 Food supply: 2 Fire extinguisher inspection date: Oct 20, 2022 Medication expiration date: 202207 Hospitalization duration: 15

Employees mentioned
NameTitleContext
Kesha LewisLicensing Program AnalystConducted inspection and documented findings
Liza KingLicensing Program ManagerSupervisor overseeing inspection
Sherry RichardsonAdministratorFacility administrator present during inspection

Inspection Report

Complaint Investigation
Census: 87 Capacity: 144 Deficiencies: 0 Date: Sep 27, 2022

Visit Reason
The visit was an unannounced case management incident investigation regarding a resident-to-resident altercation that occurred on 09/19/2022, where one resident hit another with a can of soda causing injury.

Complaint Details
The visit was triggered by a complaint incident report dated 09/19/2022 involving a resident altercation resulting in injury. The complaint was investigated and found to have no deficiencies.
Findings
No deficiencies were observed during the visit. The injured resident refused medical assistance and was found to have no current injury. The facility reported no further incidents between the residents involved and stated residents are monitored closely.

Report Facts
Capacity: 144 Census: 87

Employees mentioned
NameTitleContext
Sherry RichardsonAdministratorMet with Licensing Program Analyst during the visit and provided information about the incident and facility operations
Jamie Ivey CanadyLicensing Program AnalystConducted the unannounced visit and investigation
Stephen RichardsonLicensing Program ManagerNamed as Licensing Program Manager on the report

Inspection Report

Census: 68 Capacity: 144 Deficiencies: 0 Date: Mar 17, 2022

Visit Reason
The visit was an unannounced case management visit conducted due to a recent change of ownership at the facility.

Findings
The facility was observed to be clean and in compliance with Title 22 regulations. No deficiencies were observed during the visit. Staff and residents showed no signs or symptoms of COVID-19 in the last 10 days.

Employees mentioned
NameTitleContext
Susan McClureAssistant AdministratorMet with LPAs during the visit and was present at the exit interview.

Inspection Report

Census: 71 Capacity: 144 Deficiencies: 0 Date: Nov 30, 2021

Visit Reason
The Licensing Program Analyst conducted an unannounced case management visit due to the recent change of ownership.

Findings
The facility was observed to be clean and in compliance with Title 22 regulations, with no deficiencies noted. Staff and residents showed no signs of COVID-19 symptoms, and all reviewed files were complete with updated documentation.

Employees mentioned
NameTitleContext
Sherry RichardsonAdministratorMet with Licensing Program Analyst during the visit.
Christina ValerioLicensing Program AnalystConducted the case management visit.
Stephen RichardsonLicensing Program ManagerNamed in the report header.

Inspection Report

Original Licensing
Census: 71 Capacity: 144 Deficiencies: 0 Date: Nov 2, 2021

Visit Reason
The visit was an announced pre-licensing inspection conducted to evaluate the facility's readiness for licensing and to ensure compliance with health and safety regulations.

Findings
The facility was found to have no deficiencies. The physical plant, emergency supplies, fire safety equipment, and resident rooms were inspected and found to be in compliance with regulatory standards. The pre-licensing was completed and passed.

Report Facts
Fire clearance capacity: 134 Fire clearance capacity: 10 Hot water temperature readings: 109.1 Hot water temperature readings: 112.3 Hot water temperature readings: 110.4 Hot water temperature readings: 111.7 Hot water temperature readings: 110.2 Hot water temperature readings: 112.5 Hot water temperature readings: 109.6 Hot water temperature readings: 112.4 Emergency food supply capacity: 144 Fire extinguisher last check date: Sep 23, 2021

Employees mentioned
NameTitleContext
Sherry RichardsonAdministratorFacility Administrator present during pre-licensing visit
Christina ValerioLicensing Program AnalystConducted the pre-licensing inspection
Stephen RichardsonLicensing Program ManagerNamed in report header

Inspection Report

Original Licensing
Census: 77 Capacity: 144 Deficiencies: 0 Date: Sep 21, 2021

Visit Reason
The visit was conducted as part of the original licensing process for the facility, including a telephone call with the applicant/administrator to confirm understanding of licensing requirements and program policies.

Findings
The applicant and administrator successfully completed Component II of the licensing process, demonstrating understanding of facility operation, staff qualifications, program policies, and other regulatory requirements. The COVID-19 Mitigation Plan was also discussed and emailed.

Employees mentioned
NameTitleContext
Sherry RichardsonAdministratorApplicant/administrator participating in licensing process and telephone call
Mir BokhariApplicant/administratorApplicant/administrator participating in licensing process and telephone call
Jude De La ConcepcionLicensing Program ManagerNamed as Licensing Program Manager on report
Maria EjazLicensing Program AnalystNamed as Licensing Program Analyst on report

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