SMITH CROSSING (Assisted Living)

Assisted Living in Orland Park

CMS overall rating Info The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
SMITH CROSSING (Assisted Living)

Assisted Living in Orland Park

CMS overall rating Info The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
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SMITH CROSSING (Assisted Living) accepts Medicare and private pay.

Overview of Smith Crossing (assisted Living)

Smith Crossing is a senior living community located in Orland Park, Illinois. It offers a full continuum of health care services including assisted living, memory care, skilled nursing, and rehabilitation. The community is set on 32 scenic acres and is committed to enriching the lives of older adults.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
4/5 ▲ 0.9 Illinois average: 3.2/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
3/5 ■ Avg Illinois average: 3.0/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
5/5 ▲ 1.7 Illinois average: 3.3/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
2/5 ▼ 1.2 Illinois average: 3.2/5

Staffing hours breakdown

Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day — compared to Illinois state averages

Total nursing care / resident Info This home is ranked 16th out of 122 homes in Illinois.

Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
5h 11m per day
Rank #16 / 122Nurse hours — state benchmarkedThis home is ranked 16th out of 122 homes in Illinois.Shows adjusted nurse hours per resident per day benchmarked to the Illinois average, with a ranking across 122 Illinois SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.
This facility Illinois avg (3h 57m per day)
vs Illinois avg
+31%
Staff type Hours / day vs state avg
Total Nursing (Weekend) Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours. 4h 57m per day

Capacity and availability

This home usually has limited availability

Occupancy between 85% and 95% suggests balanced demand.

Higher occupancy than the Illinois average: 69.3%
Occupancy rate 85.6% Rank #33 / 122Occupancy rate — state benchmarkedThis home is ranked 33rd out of 122 homes in Illinois.Shows this facility's occupancy rate versus the Illinois average, with its statewide rank out of 122. Higher occupancy signals strong local demand and financial stability.
Avg. Length of Stay 56 days
Occupancy rate
85.6% Rank #33 / 122Occupancy rate — state benchmarkedThis home is ranked 33rd out of 122 homes in Illinois.Shows this facility's occupancy rate versus the Illinois average, with its statewide rank out of 122. Higher occupancy signals strong local demand and financial stability.
Avg. Length of Stay
56 days

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Breakdown by payment type

Medicare

95% of new residents, usually for short-term rehab.

Typical stay 25 days

Private pay

5% of new residents, often for short stays.

Typical stay 2 years

Finances and operations

Voluntary non-profit community
Home revenue
$36.5M
Surplus of revenue
$1.7M
Voluntary non-profit community
Home revenue
$36.5M Rank #45 / 120Revenue — state benchmarkedThis home is ranked 45th out of 120 homes in Illinois.Shows this facility's annual revenue compared to the Illinois SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.
Surplus of revenue
$1.7M
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations. Rank #39 / 120Payroll — state benchmarkedThis home is ranked 39th out of 120 homes in Illinois.Shows total annual staff payroll benchmarked to the Illinois average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.
$7.4M
20.1% of revenue Rank #59 / 120Payroll % — state benchmarkedThis home is ranked 59th out of 120 homes in Illinois.Shows payroll as a percentage of revenue versus the Illinois average. Well-run SNFs often land around 55–65%. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$27.5M
Total costs $34.8M
Bed community size
62-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
17 years in operation
A community with a solid operating history and experience delivering ongoing care.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Awards

AwardsBest of Southland in both Retirement Community & Assisted Living categories

License Details

Facility TypeAssisted Living/shared Housing Establishment
StatusActive
IssuanceMay 27, 2025
CountyWill
CMS Certification Number146110

Ownership & Operating Entity

Owner NameWASHINGTON AND JANE SMITH COMMUNITY-ORLAND PARK

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactAmanda Mauceri

Therapy & Rehabilitation

3 services
Rehabilitation Services
Respite Care
Short-Term Rehab

Staffing & Medical

2 services
Licensed Nurses/CNAs
24-Hour Staffing

Contact Information

Additional Policies & Features

Minimum Age62

Amenities & Lifestyle

Specific ProgramsCommunity Life, Location, Services and Amenities, Dining Options, Wellness, Testimonials, Photo Gallery, Video Gallery, Living Options, Cost Comparison, Floor Plans, Greenleaf Rehab, Resources, Financial Guide, For Residents, For Families, About Us, Our Team, Emilie's Fund, Volunteer, News, Events, Donate, Careers, Contact

Contact SMITH CROSSING (Assisted Living)

Inspection History

In Illinois, the Department of Public Health, Office of Health Care Regulation conducts annual unannounced surveys to assess compliance with state and federal healthcare facility standards.

1 visit/inspection Info Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.

Latest inspection

Date December 15, 2025
Annual Inspection

Inspection Report Summary for SMITH CROSSING (Assisted Living)

The most recent inspection on December 15, 2025, found the facility in compliance with all applicable assisted living and shared housing regulations and noted no deficiencies. Earlier inspections were not provided, so there is no broader pattern of findings to report. No complaint investigations or enforcement actions were listed in the available reports. The facility appears to be maintaining regulatory standards as of the latest survey. This suggests a stable compliance status at this time.

Health Inspection History

Inspections
Total health inspections 6

Illinois average 10.4


Last Health inspection on Jun 2025

Total health citations
31 Rank #67 / 121Health citations — state benchmarkedThis home is ranked 67th out of 121 homes in Illinois.Shows this facility's total health deficiency citations benchmarked to the Illinois state average, with a ranking across all 121 IL SNFs. Lower citation counts earn a better rank.

Illinois average 36.8

Citations per inspection
5.17 Rank #105 / 121Citations per inspection — state benchmarkedThis home is ranked 105th out of 121 homes in Illinois.Shows average deficiency citations per CMS inspection for this facility versus the Illinois mean across 121 SNFs with citation data. Lower is better.

Illinois average 3.68


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

26 of 31 citations resulted from standard inspections; and 5 of 31 resulted from complaint investigations.

Breakdown of citation severity (last 3 years)
Critical Health citations More info
0
100% better than Illinois average

Illinois average: 0.7


Serious Health citations More info 4
11% worse than Illinois average

Illinois average: 3.6

0 critical citations More info Illinois average: 0.7

4 serious citations More info Illinois average: 3.6

27 moderate citations More info Illinois average: 32

0 minor citations More info Illinois average: 0.5
Citations history (last 3 years)
Infection Control moderate citation Info Issues related to preventing and controlling infections, including hygiene practices and safety protocols. Jun 18, 2025
Corrected

Pharmacy moderate citation Info Issues related to medication management, including how drugs are stored, administered, and monitored. Jun 18, 2025
Corrected

Quality of Care moderate citation Info Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs. Jun 18, 2025
Corrected

Quality of Care serious citation Info Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs. Jun 18, 2025
Corrected

Financial Assistance for
Assisted Living in Illinois

SMITH CROSSING (Assisted Living) is located in Orland Park, Illinois.
Here are the financial assistance programs available to residents in Illinois.

Get Financial aid guidance

Community Care Program

Illinois CCP

Age 60+
General Illinois resident, at risk of nursing home placement.
Income Limits (2025) ~$1,215/month individual
Asset Limits $17,500 individual, excludes home, car
IL

High demand in urban areas; waitlists possible.

Benefits
In-home care (3-5 hours/day) Adult day services ($65/day) Emergency home response systems ($30/month)

Illinois Respite Program

IL Respite (via NFCSP)

Age Caregiver of someone 60+ (or with dementia)
General Illinois resident.
Income Limits No strict limit; prioritizes low-income.
Asset Limits Not applicable.
IL

Limited slots; urban/rural balance.

Benefits
In-home respite (4-6 hours/day) Adult day care (~$65/day) Short-term facility care (up to 5 days)

Supportive Living Program (SLP)

Illinois Medicaid Supportive Living Program

Age 65+ or 22-64 with disability
General Illinois resident, Medicaid-eligible, needs moderate assistance (not nursing home-level).
Income Limits (2025) ~$2,829/month (300% FBR, individual); QIT allowed.
Asset Limits $2,000 (individual), $3,000 (couple) (excludes home, car).
IL

~200 SLP sites statewide; room/board not covered.

Benefits
Personal care (5-7 hours/day, e.g., bathing, mobility) Meals Housekeeping Medication management Respite (~240 hours/year)

Persons Who Are Elderly Waiver

Illinois Medicaid Elderly Waiver

Age 65+
General Illinois resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
IL

Part of HealthChoice Illinois; consumer-directed options available.

Benefits
Personal care (5-7 hours/day, e.g., dressing, eating) Homemaker Adult day care (~$60/day) Respite (240 hours/year) Home mods ($1,000 avg.)

Medicare Savings Program (MSP)

Illinois Medicare Savings Program

Age 65+ or disabled
General Illinois resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
IL

Three tiers; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Senior Community Service Employment Program (SCSEP)

Illinois SCSEP

Age 55+
General unemployed, low-income, Illinois resident.
Income Limits (2025) ~$1,983/month 125% FPL
Asset Limits Not specified; income-focused.
IL

Priority for veterans, rural residents.

Benefits
Paid training (~20 hours/week at ~$7.25/hour) Job placement

Optional State Supplementation (OSS)

Illinois Optional State Supplementation

Age 65+ or disabled
General Illinois resident, in approved facility, SSI recipient or low-income.
Income Limits (2025) ~$1,004/month including SSI
Asset Limits $2,000 (individual), $3,000 (couple).
IL

~$50-$500/month based on facility type.

Benefits
Cash (~$50-$500/month) for room/board in personal care homes or SLFs

VA Aid and Attendance (A&A) and Housebound Benefits

Illinois VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General Illinois resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
IL

High veteran demand in urban/rural areas.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Places of interest near SMITH CROSSING (Assisted Living)

Address 22.0 miles from city center Info Estimated distance in miles from Orland Park's city center to SMITH CROSSING (Assisted Living)'s address, calculated via Google Maps.

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Address

Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 308
Employees 140
Contractors 168
Staff to resident ratio 3.90:1
105% better than Illinois average

Illinois average ratio: 1.90:1

Avg staff/day 79
Average shift 7.1 hours
7% worse than Illinois average

Illinois average: 7.6 hours

Total staff hours (quarter) 51,137
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 31
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.3 hours

This role is partially covered by contractors.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 68
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.4 hours

This role is partially covered by contractors.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 154
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.2 hours

This role is partially covered by contractors.

Contractor staffing

Total hours from contractors

21.4%

10,919 contractor hours this quarter

Certified Nursing Assistant: 89 Licensed Practical Nurse: 51 Speech Language Pathologist: 6 Physical Therapy Aide: 6 Physical Therapy Assistant: 5 Respiratory Therapy Technician: 4 Registered Nurse: 3 Qualified Social Worker: 2 Occupational Therapy Aide: 1 Medical Director: 1
Staff by category
Certified Nursing Assistant 65 89 154 22,567 91 100% 7.2
Registered Nurse 28 3 31 6,984 91 100% 7.3
Licensed Practical Nurse 17 51 68 6,540 91 100% 7.4
Other Dietary Services Staff 14 0 14 4,100 91 100% 6.7
Clinical Nurse Specialist 7 0 7 2,635 77 85% 7.5
Physical Therapy Aide 0 6 6 1,679 76 84% 7.1
Speech Language Pathologist 0 6 6 1,626 83 91% 6.8
Respiratory Therapy Technician 0 4 4 781 84 92% 6.6
Qualified Social Worker 0 2 2 742 65 71% 6.8
Dental Services Staff 2 0 2 654 65 71% 7.9
Administrator 2 0 2 604 67 74% 7.6
Physical Therapist 2 0 2 594 71 78% 6.1
Nurse Practitioner 2 0 2 510 57 63% 7.5
Occupational Therapy Aide 0 1 1 480 64 70% 7.5
Mental Health Service Worker 1 0 1 420 56 62% 7.5
Physical Therapy Assistant 0 5 5 158 29 32% 5
Medical Director 0 1 1 64 64 70% 1
154 Certified Nursing Assistant
% of Days 100%
31 Registered Nurse
% of Days 100%
68 Licensed Practical Nurse
% of Days 100%
14 Other Dietary Services Staff
% of Days 100%
7 Clinical Nurse Specialist
% of Days 85%
6 Physical Therapy Aide
% of Days 84%
6 Speech Language Pathologist
% of Days 91%
4 Respiratory Therapy Technician
% of Days 92%
2 Qualified Social Worker
% of Days 71%
2 Dental Services Staff
% of Days 71%
2 Administrator
% of Days 74%
2 Physical Therapist
% of Days 78%
2 Nurse Practitioner
% of Days 63%
1 Occupational Therapy Aide
% of Days 70%
1 Mental Health Service Worker
% of Days 62%
5 Physical Therapy Assistant
% of Days 32%
1 Medical Director
% of Days 70%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 79
Medicare
33
41.8% of residents
Medicaid
1
1.3% of residents
Private pay or other
45
57% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

CCRC

Part of a Continuing Care Retirement Community offering multiple care levels

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 12.0
23% worse than Illinois average

Illinois average: 9.7

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 32.9
77% worse than Illinois average

Illinois average: 18.6

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 31.1%
101% worse than Illinois average

Illinois average: 15.5%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 34.6%
60% worse than Illinois average

Illinois average: 21.6%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 3.8%
12% worse than Illinois average

Illinois average: 3.4%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 3.6%
31% better than Illinois average

Illinois average: 5.3%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 11.6%
544% worse than Illinois average

Illinois average: 1.8%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 9.4%
44% worse than Illinois average

Illinois average: 6.5%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.0%
100% better than Illinois average

Illinois average: 48.1%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 27.5%
36% worse than Illinois average

Illinois average: 20.2%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
12% better than Illinois average

Illinois average: 89.2%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
9% better than Illinois average

Illinois average: 91.6%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 96.4%
41% better than Illinois average

Illinois average: 68.3%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.7%
71% better than Illinois average

Illinois average: 2.3%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 96.8%
54% better than Illinois average

Illinois average: 63.0%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $95K
33% lower than Illinois average

Illinois average: $143K

Number of fines 1
66% fewer fines than Illinois average

Illinois average: 3.0

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 1
6% fewer payment denials than Illinois average

Illinois average: 1.1

Fines amount comparison
Fines amount comparison
This facility $95K
Illinois average $143K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

2 penalties in the past 3 years

Multiple penalties were reported in the last 3 years.

Payment Denial Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. Jun 18, 2025
4 days
Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Aug 10, 2023
$95K

Last updated: Jan 2026

Compare Assisted Living around Orland Park The information below is reported by the Illinois Department of Public Health, Office of Health Care Regulation.

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SMITH CROSSING (Assisted Living)
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Orland Park (Orland Township) 62 No - 17 A+ - 1 0 0 -

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