Every person who worked here at any point in the quarter, employees and contractors. It is not how many are on site at once: that is the "on an average day" figure.
297
117 employees · 180 contractors · 77 on an average day SMITH CROSSING (Assisted Living)
Nursing Home, Assisted Living, Independent Living, Memory Care & Skilled Nursing · Orland Park, IL
CMS overall rating
4/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
4/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
SMITH CROSSING (Assisted Living)
Nursing Home, Assisted Living, Independent Living, Memory Care & Skilled Nursing · Orland Park, IL
CMS overall rating
4/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
4/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
SMITH CROSSING (Assisted Living) accepts Medicare and private pay.
Overview of Smith Crossing (assisted Living)
Smith Crossing Assisted Living offers assisted living, independent living, memory care, nursing home and skilled nursing care in Orland Park, Illinois. The range of care levels can suit a resident whose needs grow over time, allowing a move between services without leaving the community. Located in the Orland Township neighborhood, the community opened in 2004.
Assisted living provides help with dressing, bathing and medication while a resident keeps an apartment. Independent living offers private living with community services and no daily care. Memory care has a secured setting with supervision for someone at risk of wandering, while nursing home and skilled nursing services provide licensed nursing care on site around the clock. Respite care supports a short stay when a usual caregiver needs to travel or recover.
Smith Crossing has 62 beds, which gives families the community’s available residential capacity. Rehabilitation services and short term rehabilitation provide therapy during recovery, including after a hospital stay, without requiring a separate rehabilitation setting. Total nurse staffing is 5 hours 51 minutes per resident each day, representing the amount of nursing staff time allocated per resident across a day. Medicare and private pay are accepted: Medicare can cover short term skilled care after a hospital stay, while private pay allows a family to pay directly for services. Washington And Jane Smith Community Orland Park operates the community.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing
Data period: Q2 2026 (April 1 – June 30, 2026).
Nursing care per resident per day and state rankings: CMS Provider Information.
Headcount, shifts and contractors: CMS Payroll-Based Journal (PBJ).
Resident count: CMS Long-Term Care Facility Characteristics (data as of Sep 2026).
Total nursing care per resident / day
This nursing home is ranked 7th out of 152 nursing homes we track in Illinois for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
5h 51m
This nursing home is ranked 7th out of 152 nursing homes we track in Illinois for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
5h 51mStandout metric: Registered nurse (RN) is +128% above Illinois average
0 of 6 metrics below Illinois average
Daily care time per resident, by role
Registered nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. 23 total: 21 of the facility's own employees and 2 agency contractors.
23 staff · 7.8-hour shifts
1h 27m
↑ 128% · IL 38mThis facility: 1h 27m per resident per day, 128% above the Illinois average of 38m (among Illinois facilities reporting a recent figure).
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. 23 total: 21 of the facility's own employees and 2 agency contractors.
23 staff · 7.8-hour shiftsUS average: 42m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 42m
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. 66 total: 16 of the facility's own employees and 50 agency contractors.
66 staff · 7.2-hour shifts
56m
↑ 67% · IL 33mThis facility: 56m per resident per day, 67% above the Illinois average of 33m (among Illinois facilities reporting a recent figure).
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. 66 total: 16 of the facility's own employees and 50 agency contractors.
66 staff · 7.2-hour shiftsUS average: 52m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 52m
Certified nursing assistant
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. 168 total: 59 of the facility's own employees and 109 agency contractors.
168 staff · 7.2-hour shifts
3h 28m
↑ 86% · IL 1h 52mThis facility: 3h 28m per resident per day, 86% above the Illinois average of 1h 52m (among Illinois facilities reporting a recent figure).
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. 168 total: 59 of the facility's own employees and 109 agency contractors.
168 staff · 7.2-hour shiftsUS average: 2h 26m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 2h 26m
Physical therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation. All 1 are the facility's own employees; no agency contractors work in this role.
1 staff · 7.4-hour shifts
5m
↑ 49% · IL 3mThis facility: 5m per resident per day, 49% above the Illinois average of 3m (among Illinois facilities reporting a recent figure).
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation. All 1 are the facility's own employees; no agency contractors work in this role.
1 staff · 7.4-hour shiftsUS average: 4m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 4m
Total nursing, weekends
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
RN + LPN + aide · Sat–Sun
5h 26m
↑ 101% · IL 2h 42mThis facility: 5h 26m per resident per day, 101% above the Illinois average of 2h 42m (among Illinois facilities reporting a recent figure).
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
RN + LPN + aide · Sat–SunUS average: 3h 32m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 3h 32m
RN, weekends
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
Sat–Sun
1h 1m
↑ 84% · IL 33mThis facility: 1h 1m per resident per day, 84% above the Illinois average of 33m (among Illinois facilities reporting a recent figure).
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
Sat–SunUS average: 29m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 29m
Headcount
Every person who worked here at any point in the quarter, employees and contractors. It is not how many are on site at once: that is the "on an average day" figure.
297
117 employees · 180 contractors · 77 on an average day
297 total staff / 76 residents. Residents: CMS Long-Term Care Facility Characteristics (data as of Sep 2026); staff: CMS Payroll-Based Journal (Q2 2026).Residents and staff come from two different CMS releases, so the two counts can be a few months apart.
3.91 : 1
↑ 122% · IL 1.76This facility: 3.91 staff per resident, 122% above the Illinois average of 1.76 (among Illinois facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
297 staff ÷ 76 residents
See full Illinois ranking →
Average hours one staff member works on a day they are on shift, across every role.
7.1 h
↓ 7% · IL 7.6 hThis facility: 7.1 h, 7% below the Illinois average of 7.6 h (among Illinois facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
49,757 staff hours this quarter
See full Illinois ranking →78.6% of staff hours were worked by the facility's own employees
Illinois average: 90.2% · Contractors this quarter: Certified Nursing Assistant (109), Licensed Practical Nurse (50), Speech Language Pathologist (4), Respiratory Therapy Technician (4), Physical Therapy Assistant (4), Physical Therapy Aide (3), Registered Nurse (2), Qualified Social Worker (2), Medical Director (1), Occupational Therapy Aide (1)
Why it matters: employees work here week after week and get to know each resident's routines and needs. Agency contractors often rotate between facilities, so a higher employee share usually means more consistent care.
By The Numbers
Community insights.
Bed count
A mid-sized community that may balance personal attention with shared amenities and social activities.
154
Rank #57 / 167Bed count — State benchmarked This nursing home is ranked 57th out of 167 nursing homes we track in Illinois for bed count. Shows this facility's certified or reported bed count compared to other Illinois facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Illinois that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
A mid-sized community that may balance personal attention with shared amenities and social activities.
154
Rank #57 / 167Bed count — State benchmarked This nursing home is ranked 57th out of 167 nursing homes we track in Illinois for bed count. Shows this facility's certified or reported bed count compared to other Illinois facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Illinois that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Medium-capacity home · Offers a balance of services and community atmosphere.
92 nursing-home beds (CMS) + 62 state-licensed beds.
Years of operating
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care. This is the number of years in operation under current management.
Rank #26 / 49Years in operation — State benchmarked This nursing home is ranked 26th out of 49 nursing homes we track in Illinois for years in operation. Shows how long this facility has been in operation compared to other Illinois facilities. Longer operating histories may benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Illinois that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care. This is the number of years in operation under current management.
Rank #26 / 49Years in operation — State benchmarked This nursing home is ranked 26th out of 49 nursing homes we track in Illinois for years in operation. Shows how long this facility has been in operation compared to other Illinois facilities. Longer operating histories may benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Illinois that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
18
years
Residents per day (avg)
The average number of residents living at this facility on a given day. CMS calculates this figure from the facility's Minimum Data Set (MDS) assessments and uses this value for other measures like Hours Per Resident Per Day (HPRD) and 5-Star Staffing rating.
The average number of residents living at this facility on a given day. CMS calculates this figure from the facility's Minimum Data Set (MDS) assessments and uses this value for other measures like Hours Per Resident Per Day (HPRD) and 5-Star Staffing rating.
78
Source: CMS Provider Information, average daily residents (data as of Oct 2026)
Avg. Length of Stay
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
45
days
BBB Rating
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
A+
Not Accredited
How BBB ratings workAbout This Community
StatusActive
IssuanceMay 27, 2026
ExpirationMay 26, 2027
CountyWill
License Number5101677
Owner NameWashington And Jane Smith Community-Orland Park
Resident Council
Short-Term Rehab
Respite CareRespite care provides families and unpaid caregivers with short-term relief from caregiving duties. Care can range from a few hours to a few weeks.
Pets not allowed
Continuing Care Retirement Community (CCRC)
Minimum Age62
Two inspection records, one community. Illinois inspects its 62 state-licensed beds; CMS inspects its 92 nursing-home beds.
Inspection History and the Inspection Scorecard below are the state record. CMS Health Inspection History, further down, is the federal record. Each covers only its own beds, visits and dates, so the totals are not meant to match, and nothing is counted twice.
Inspection History
In Illinois, the Department of Public Health, Office of Health Care Regulation conducts annual unannounced surveys to assess compliance with state and federal healthcare facility standards.
Since 2025 · 1 year of data
These figures come from state-published data and the state inspection reports we hold on file. The period covered can vary depending on document availability.
Includes all inspection records for this property, which could include management/ownership changes. 0 deficiencies 1 inspection
Includes all inspection records for this property, which could include management/ownership changes. 0 deficiencies 1 inspection
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Illinois state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2025 vs. Illinois state average
Overall vs. IL average
0 Worse
No metrics in this bucket.
1 Better
Metrics better than Illinois average:
• Total deficiencies (100% below)
• Total deficiencies (100% below)
Deficiencies
| This Facility | IL Average | vs. IL Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 0 | 5.0 | This facility has 100% fewer total deficiencies than a typical Illinois nursing home (0 vs. IL avg 5).↓ 100% better |
Inspections
| This Facility | IL Average | vs. IL Avg |
|---|---|---|---|
|
Total inspections
Combined count of all inspections conducted at this facility.
| 1 | 4.0 | This facility has had 75% fewer total inspections than the Illinois average (1 vs. IL avg 4). More inspections can mean more regulatory scrutiny rather than worse care.↓ 75% fewer |
CMS Health Inspection History
Federal inspection data published by CMS, covering this home's Medicare and/or Medicaid-certified skilled-nursing/nursing beds only.
Total health inspections
7
↓ 39% · IL 11.5This facility: 7, 39% below the Illinois average of 11.5 (among Illinois facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Total health citations
32
Rank #81 / 154Health citations — State benchmarked This nursing home is ranked 81st out of 154 nursing homes we track in Illinois for health citations. Shows this facility's total health deficiency citations benchmarked to the Illinois State average, with a ranking across all 154 IL facilities. Lower citation counts earn a better rank. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Illinois that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.↓ 16% · IL 38.2This facility: 32, 16% below the Illinois average of 38.2 (among Illinois facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Citations per inspection
4.57
Rank #132 / 154Citations per inspection — State benchmarked This nursing home is ranked 132nd out of 154 nursing homes we track in Illinois for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the Illinois mean across 154 facilities with citation data. Lower is better. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Illinois that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.↑ 32% · IL 3.46This facility: 4.57, 32% above the Illinois average of 3.46 (among Illinois facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Citation severity
100% corrected
32 of 32 citations corrected
Critical
J–L
0
↓ 100% · IL 0.7This facility: 0, 100% below the Illinois average of 0.7 (among Illinois facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Immediate jeopardy
Serious
G–I
3
↓ 21% · IL 3.8This facility: 3, 21% below the Illinois average of 3.8 (among Illinois facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Actual harm
Moderate
D–F
29
↓ 13% · IL 33.2This facility: 29, 13% below the Illinois average of 33.2 (among Illinois facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
No harm, more than minimal risk
Minor
A–C
0
↓ 100% · IL 0.5This facility: 0, 100% below the Illinois average of 0.5 (among Illinois facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
No harm, minimal riskLatest inspection: Aug 17, 2026 · 1 citation (Quality of Care, moderate), corrected
Most cited category: Quality of Life & Care, 16 of 32 citations · 6 categories in total
Citations history
Most recent first
Aug 17, 2026
1 citation
Quality of Care moderate citation
Corrected
Corrected
Mar 12, 2026
1 citation
Quality of Care moderate citation
Corrected
Corrected
Jun 18, 2025
10 citations
Quality of Care serious citation
Corrected
Corrected
Resident Rights moderate citation
Corrected
Corrected
Infection Control moderate citation
Corrected
Corrected
Resident Rights moderate citation
Corrected
Corrected
Resident Rights moderate citation
Corrected
Corrected
Resident Rights moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Pharmacy moderate citation
Corrected
Corrected
May 29, 2025
1 citation
Quality of Care moderate citation
Corrected
Corrected
Apr 30, 2025
3 citations
Quality of Care serious citation
Corrected
Corrected
Quality of Care serious citation
Corrected
Corrected
Abuse/Neglect moderate citation
Corrected
Corrected
Jun 28, 2024
9 citations
Nutrition moderate citation
Corrected
Corrected
Resident Rights moderate citation
Corrected
Corrected
Pharmacy moderate citation
Corrected
Corrected
Infection Control moderate citation
Corrected
Corrected
Resident Rights moderate citation
Corrected
Corrected
Resident Rights moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Aug 17, 2023
7 citations
Pharmacy moderate citation
Corrected
Corrected
Infection Control moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Nutrition moderate citation
Corrected
Corrected
Top deficiency categories
Share of 32 citations
Quality of Life & Care
16 deficiencies (50%)
Resident Rights
7 deficiencies (22%)
Infection Control
3 deficiencies (9%)
Pharmacy Services
3 deficiencies (9%)
Nutrition & Dietary
2 deficiencies (6%)
Abuse, Neglect & Exploitation
1 deficiency (3%)
How citations are counted
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
26 of 32 citations resulted from standard inspections; and 6 of 32 resulted from complaint investigations.
Includes all CMS health inspection records for this property, which could include management/ownership changes.
Source
Data sourced from CMS Health Deficiencies reports, which cover the Medicare and/or Medicaid-certified skilled-nursing and nursing beds and no other part of the community. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Enforcement
Penalties and fines
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database · Data as of Oct 2026
2 penalties in the past 3 years
Latest: Jun 18, 2025 · $30,713 civil money penalty
Jun 18, 2025 · $30,713 civil money penalty
Jun 18, 2025 · 4-day payment denial
Total fines
$30,713
↓ 80% · IL $150KThis facility: $30,713, 80% below the Illinois average of $149,918. Average among the 484 Illinois facilities with a penalty on record.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.US avg $66KUS average: $66,281, among the 6,725 US facilities with a penalty on record.Rank #91 / 154Federal fines — State benchmarked This nursing home is ranked 91st out of 154 nursing homes we track in Illinois for federal fines. Shows this facility's cumulative CMS federal fine dollars versus the Illinois average among facilities with fines, and where it ranks among 154 facilities in the pool. Lower total dollars mean a better rank. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Illinois that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Number of fines
1
↓ 67% · IL 3.01This facility: 1, 67% below the Illinois average of 3.01. Average among the 484 Illinois facilities with a penalty on record.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.US avg 1.88US average: 1.88, among the 6,725 US facilities with a penalty on record.
Payment denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
1
4 days
↓ 2% · IL 1.02This facility: 1, 2% below the Illinois average of 1.02. Average among the 484 Illinois facilities with a penalty on record.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.US avg 0.35US average: 0.35, among the 6,725 US facilities with a penalty on record.
Penalty history · past 3 years
Jun 18, 2025
Civil money penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
$30,713
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
$30,713
Jun 18, 2025
Payment denial
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
New admissions not paid
4 days
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
New admissions not paid
4 daysFine amount comparison
This facility
$30,713
Illinois average
$149,918
US average
$66,281
Totals count every penalty on record; the history lists the past 3 years. Illinois and US averages are among facilities with a penalty on record.
A civil money penalty is a fine for noncompliance, per day or per instance. A payment denial stops Medicare/Medicaid payments for new residents until issues are fixed.
Health Outcomes
Quality of care over time
How residents at this home fare on health outcomes and preventive care, compared with the Illinois average.
CMS star rating for the care of long-stay residents, who live at the home for 100 days or more. It is built from the long-stay quality measures below. 5 stars is the best.
2
/ 5
Below average
CMS star rating for the care of short-stay residents, mostly people recovering after a hospital stay for under 100 days. It is built from the short-stay quality measures below. 5 stars is the best.
4
/ 5
Above average
Average of five long-stay measures: pressure ulcers, falls with major injury, unplanned weight loss, worsening ability to walk, and needing more help with daily activities. Each is the % of residents affected, so lower is better.
11.7
Score · lower is better
↑ 49% · IL 7.9This facility: 11.7, 49% above the IL average of 7.9 (among IL facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Average of three long-stay measures: needing more help with daily activities, worsening ability to walk, and loss of bowel or bladder control. Each is the % of residents affected, so lower is better.
23.8
Score · lower is better
↑ 56% · IL 15.3This facility: 23.8, 56% above the IL average of 15.3 (among IL facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.11 long-stay measures: 4 better, 6 worse, 1 near IL average
3 short-stay measures: 2 better, 1 near IL average
Long-stay residents
People who live at the home · 11 measures
Daily care & independence
Needed more help with daily activities
Percent of long-stay residents whose need for help with daily activities has increased
26.0%
↑ 100% · IL 13.0This facility: 26.0, 100% above the IL average of 13.0 (among IL facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents whose need for help with daily activities has increased
26.0%
↑ 100% · IL 13.0This facility: 26.0, 100% above the IL average of 13.0 (among IL facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Walking ability worsened
Percent of long-stay residents whose ability to move independently worsened
18.4%
↑ 43% · IL 12.8This facility: 18.4, 43% above the IL average of 12.8 (among IL facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents whose ability to move independently worsened
18.4%
↑ 43% · IL 12.8This facility: 18.4, 43% above the IL average of 12.8 (among IL facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Bowel or bladder incontinence (low-risk residents)
Percent of low risk long-stay residents who lose control of their bowels or bladder
27.2%
↑ 38% · IL 19.8This facility: 27.2, 38% above the IL average of 19.8 (among IL facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of low risk long-stay residents who lose control of their bowels or bladder
27.2%
↑ 38% · IL 19.8This facility: 27.2, 38% above the IL average of 19.8 (among IL facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Safety & clinical stability
Urinary tract infection
Percent of long-stay residents with a urinary tract infection
2.5%
↑ 73% · IL 1.5This facility: 2.5, 73% above the IL average of 1.5 (among IL facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents with a urinary tract infection
2.5%
↑ 73% · IL 1.5This facility: 2.5, 73% above the IL average of 1.5 (among IL facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Falls with major injury
Percent of long-stay residents experiencing one or more falls with major injury
2.4%
↓ 19% · IL 3.0This facility: 2.4, 19% below the IL average of 3.0 (among IL facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents experiencing one or more falls with major injury
2.4%
↓ 19% · IL 3.0This facility: 2.4, 19% below the IL average of 3.0 (among IL facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Pressure ulcers (high-risk residents)
Percent of long-stay high risk residents with pressure ulcers
5.6%
↑ 17% · IL 4.8This facility: 5.6, 17% above the IL average of 4.8 (among IL facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay high risk residents with pressure ulcers
5.6%
↑ 17% · IL 4.8This facility: 5.6, 17% above the IL average of 4.8 (among IL facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Physical & mental health
Lost too much weight
Percent of long-stay residents who lose too much weight
6.1%
↑ 1% · IL 6.1This facility: 6.1, 1% above the IL average of 6.1 (among IL facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents who lose too much weight
6.1%
↑ 1% · IL 6.1This facility: 6.1, 1% above the IL average of 6.1 (among IL facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Depressive symptoms
Percent of long-stay residents who have depressive symptoms
0.0%
↓ 100% · IL 55.8This facility: 0.0, 100% below the IL average of 55.8 (among IL facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents who have depressive symptoms
0.0%
↓ 100% · IL 55.8This facility: 0.0, 100% below the IL average of 55.8 (among IL facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Antipsychotic use
Percent of long-stay residents who received an antipsychotic medication
29.4%
↑ 35% · IL 21.7This facility: 29.4, 35% above the IL average of 21.7 (among IL facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents who received an antipsychotic medication
29.4%
↑ 35% · IL 21.7This facility: 29.4, 35% above the IL average of 21.7 (among IL facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Preventive care
Pneumococcal vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
95.8%
↑ 6% · IL 90.5This facility: 95.8, 6% above the IL average of 90.5 (among IL facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
95.8%
↑ 6% · IL 90.5This facility: 95.8, 6% above the IL average of 90.5 (among IL facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Flu vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.7%
↑ 7% · IL 91.7This facility: 97.7, 7% above the IL average of 91.7 (among IL facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.7%
↑ 7% · IL 91.7This facility: 97.7, 7% above the IL average of 91.7 (among IL facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Short-stay residents
Rehab and recovery after a hospital stay · 3 measures
Physical & mental health
New antipsychotic medication
Percent of short-stay residents who newly received an antipsychotic medication
2.1%
↓ 3% · IL 2.2This facility: 2.1, 3% below the IL average of 2.2 (among IL facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of short-stay residents who newly received an antipsychotic medication
2.1%
↓ 3% · IL 2.2This facility: 2.1, 3% below the IL average of 2.2 (among IL facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Preventive care
Pneumococcal vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
96.3%
↑ 37% · IL 70.1This facility: 96.3, 37% above the IL average of 70.1 (among IL facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
96.3%
↑ 37% · IL 70.1This facility: 96.3, 37% above the IL average of 70.1 (among IL facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Flu vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
95.3%
↑ 51% · IL 63.3This facility: 95.3, 51% above the IL average of 63.3 (among IL facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
95.3%
↑ 51% · IL 63.3This facility: 95.3, 51% above the IL average of 63.3 (among IL facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Arrows show whether a figure is above or below the average. Green is better for residents, red is worse, and yellow means within 5% of the average. The line on each bar marks the average.
Quality measures are calculated by CMS from Minimum Data Set (MDS) resident assessments and Medicare claims.
Money and staffing.
SMITH CROSSING (Assisted Living)’s finances from its CMS cost report for the fiscal year ending June 2025, compared with 146 Illinois nursing homes that filed a recent report. Includes all financial data for this property, which could include management/ownership changes.
FY Jun 2025
Is it financially stable?
Losing money on care, but less than last year
−105.7% operating margin
+6.4 pts vs prior year
An operating loss in 8 of the last 8 reported years. Other income ($17.8M) turns it into a net profit to $1.3M. Watch for cost-cutting that reaches staffing.
Does it invest in staff?
Spends less on payroll than most Illinois homes
53.8% payroll share of revenue
IL average 58.7%Rank #62 / 146Payroll % of net patient revenue — State benchmarked This nursing home is ranked 62nd out of 146 nursing homes we track in Illinois for payroll % of net patient revenue. Shows payroll as a percentage of net patient revenue versus the Illinois average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Illinois that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Payroll fell $0.0M while revenue rose $0.5M. A low share can mean leaner staffing; check hours per resident in the staffing section.
FY 2025 scorecard
Each row shows the FY 2025 figure, the change since the prior report, the trend, and how it compares with Illinois homes.
Revenue & profit
Losing money on care
| Metric | FY 2025 | vs prior year | Trend 2018 → 2025Trend | IL median | Compared with IL homesRank in IL | In short |
|---|---|---|---|---|---|---|
| Net patient revenue What the home earns from resident care, after discounts and bad debt. | $15.7M | +$0.5M | Trend 20182025 | IL median $13.3M | Rank in IL Rank #55 / 146Net patient revenue — State benchmarked This nursing home is ranked 55th out of 146 nursing homes we track in Illinois for net patient revenue. Shows this facility's net patient revenue compared to the Illinois average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Illinois that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 63% of homes | Above IL median Higher net patient revenue than 63% of IL homes that filed a recent report. Revenue mostly follows how big a home is. |
| Operating expenses Everything it costs to run the home: staff, supplies, rent, admin. | $32.3M | +$0.1M | Trend 20182025 | IL median $14.8M | Rank in IL Rank #13 / 146Operating expenses — State benchmarked This nursing home is ranked 13th out of 146 nursing homes we track in Illinois for operating expenses. Shows everything it cost to run the home — staff, supplies, rent, admin — compared with other Illinois homes reporting a recent fiscal year. Expenses in dollars mostly follow how big a home is, so this compares size, not efficiency; read it next to operating margin. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Illinois that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 92% of homes | Exceeds revenue Operating expenses are higher than net patient revenue, so resident care runs at a loss. |
| Net patient income Revenue minus operating expenses. Negative means care loses money. | −$16.6M | +$0.4M | Trend 20182025 | IL median −$0.5M | Rank in IL Rank #138 / 146Net patient income — State benchmarked This nursing home is ranked 138th out of 146 nursing homes we track in Illinois for net patient income. Shows net patient revenue minus operating expenses, compared with other Illinois homes reporting a recent fiscal year. Homes that lost money on care are in the pool too, so a rank in the bottom half usually means a loss. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Illinois that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 6% of homes | Loss, narrowing Resident care lost money this year, less than in the prior report. |
| Operating margin Net patient income as a share of revenue. The clearest health signal. | −105.7% | +6.4 pts | Trend 20182025 | IL median −4.5% | Rank in IL Rank #136 / 146Operating margin — State benchmarked This nursing home is ranked 136th out of 146 nursing homes we track in Illinois for operating margin. Shows net patient income as a share of net patient revenue, compared with other Illinois homes reporting a recent fiscal year. Unlike the dollar figures it does not follow size, so it is the fairest comparison of financial health between a small home and a large one. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Illinois that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 7% of homes | Loss A negative margin means resident care costs more than it earns. |
| Other income Money not from resident care: investments, grants, services. | $17.8M | — | Trend — | IL median $0.2M | Rank in IL Rank #9 / 136Other income — State benchmarked This nursing home is ranked 9th out of 136 nursing homes we track in Illinois for other income. Shows income from outside resident care — investments, grants, rentals, services — compared with other Illinois homes reporting a recent fiscal year. It is not part of net patient revenue; a high rank here can offset a loss on care. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Illinois that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 94% of homes | Offsets part of the loss Income from outside resident care covers part of the loss on care. |
| Net income The bottom line after other income. | $1.3M | −$0.4M | Trend — | IL median −$0.0M | Rank in IL Rank #21 / 146Net income — State benchmarked This nursing home is ranked 21st out of 146 nursing homes we track in Illinois for net income. Shows the bottom line after other income, compared with other Illinois homes reporting a recent fiscal year. Homes with a net loss are in the pool too, so a rank in the bottom half usually means a loss. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Illinois that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 86% of homes | Profit The bottom line is above zero after other income. |
Staffing spend
Spends less of revenue on staff than most Illinois homes
| Metric | FY 2025 | vs prior year | Trend 2018 → 2025Trend | IL median | Compared with IL homesRank in IL | In short |
|---|---|---|---|---|---|---|
| Payroll costs Salaries and wage-related benefits, not counting contract labor. | $8.4M | −$0.0M | Trend 20182025 | IL median $7.1M | Rank in IL Rank #56 / 146Payroll costs — State benchmarked This nursing home is ranked 56th out of 146 nursing homes we track in Illinois for payroll costs. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the Illinois average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Illinois that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 62% of homes | Above IL median Higher payroll than 62% of IL homes. Payroll in dollars mostly follows how big a home is, so this compares size, not staffing levels. |
| Payroll share of revenue Payroll divided by revenue. Higher usually means more staff per resident. | 53.8% | −2.2 pts | Trend 20182025 | IL median 52.0% | Rank in IL Rank #62 / 146Payroll % of net patient revenue — State benchmarked This nursing home is ranked 62nd out of 146 nursing homes we track in Illinois for payroll % of net patient revenue. Shows payroll as a percentage of net patient revenue versus the Illinois average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Illinois that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 58% of homes | 4.9 pts under IL average The IL average is 58.7% of revenue. Within 3 points of it reads as near the average. |
Charts, 2018–2025 2 charts · IL benchmark drawn as a dashed line
Revenue, expenses and income
What the home earned from resident care (net patient revenue), what it cost to run (operating expenses) and the difference between the two (net patient income), for each fiscal year it filed a CMS cost report.
USD, millions
Net patient revenue Operating expenses Net patient income
Where revenue goes
Both lines are a share of net patient revenue. Payroll share is what goes to salaries and wage-related benefits; operating margin is what is left after every operating cost (below 0%, resident care lost money). The dashed line is the Illinois payroll average.
% of net patient revenue
Payroll share Operating margin IL payroll average
Year-by-year data, 2018–2025 every reported year · latest first, scroll sideways
| Metric | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 |
|---|---|---|---|---|---|---|---|---|
| Net patient revenue | $6.0M | $6.3M | $6.6M | $9.1M | $8.9M | $14.0M | $15.2M | $15.7M |
| Operating expenses | $18.6M | $19.4M | $20.3M | $24.1M | $26.7M | $30.8M | $32.1M | $32.3M |
| Net patient income | −$12.5M | −$13.1M | −$13.7M | −$15.0M | −$17.8M | −$16.9M | −$17.0M | −$16.6M |
| Operating margin | −207.8% | −206.2% | −206.3% | −163.6% | −199.7% | −120.7% | −112.1% | −105.7% |
| Net income | $0.8M | −$6.3M | −$6.3M | $6.6M | −$6.1M | −$1.2M | $1.7M | $1.3M |
| Payroll costs | $4.6M | $5.1M | $5.3M | $6.2M | $6.4M | $8.0M | $8.5M | $8.4M |
| Payroll share of revenue | 76.0% | 80.5% | 80.1% | 68.1% | 72.3% | 57.5% | 56.0% | 53.8% |
| Beds | 46 | 46 | 46 | 92 | 92 | 92 | 92 | 92 |
| Gross revenue | $7.0M | $7.4M | $7.5M | $10.5M | $10.9M | $17.0M | $17.9M | $18.5M |
| Salaries | $3.8M | $4.3M | $4.5M | $5.2M | $5.5M | $6.9M | $7.4M | $7.2M |
| Wage-related costs | $0.8M | $0.8M | $0.8M | $1.0M | $1.0M | $1.1M | $1.1M | $1.3M |
| Contract labor | $2.5M | $2.7M | $2.1M | $3.5M | $3.5M | $5.7M | $5.6M | $5.5M |
| Other operating costs | $14.0M | $14.3M | $15.0M | $17.9M | $20.3M | $22.8M | $23.7M | $23.8M |
| Net patient revenue per day | $411 | $429 | $438 | $480 | $465 | $504 | $526 | $567 |
| Cost per day | $1,264 | $1,315 | $1,342 | $1,264 | $1,394 | $1,112 | $1,116 | $1,166 |
| Average length of stay | 80.0 days | 78.7 days | 100.9 days | 54.3 days | 52.2 days | 53.5 days | 56.0 days | 45.5 days |
Showing 2025–2023 · scroll sideways for 5 earlier years
Earlier and partial years are in the download. Download CSV
Who this home usually serves
Residents split by who pays for their care: Medicare, Medicaid, or private pay and other sources.
Over a year: CMS SNF Cost Report, FY2025
Snapshot: CMS Long-Term Care Facility Characteristics (quarterly), Sep 2026
Arriving
594 admissions · FY2025
Residents admitted during the year.
Medicare
568 · 96%
Medicaid
1 · <1%
Private pay & other
25 · 4%
Resident snapshot
76 residents · Sep 2026
Residents counted on the date of the latest CMS report, which updates quarterly.
Medicare
37 · 49%
Medicaid
1 · 1%
Private pay & other
38 · 50%
Leaving
609 discharges · FY2025
Residents discharged during the year.
Medicare
454 · 75%
Medicaid
2 · <1%
Private pay & other
153 · 25%
Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
Places of interest near SMITH CROSSING (Assisted Living)
4.3 miles from city center
Estimated distance in miles from Orland Park's city center to SMITH CROSSING (Assisted Living)'s address, calculated via Google Maps.
Calculate Travel Distance to SMITH CROSSING (Assisted Living)
Add your location
Compare Nursing Homes around Orland Park
Info below is compiled from CMS reports & the IL Dept. of Public Health (IDPH), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest-ranked to lowest-ranked based on our methodology.
The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
|
CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
|
Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
HOS (Hospice Care):
Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
|
Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
|
Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
|
Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
|
This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
|
CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
|
CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
|
CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
|
CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
|
Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
|
Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
|
Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
|
Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
|
Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
|
Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
|
Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
|
Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
|
Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
|
The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
|
What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
|
Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
|
Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Illinois average is: 58.7% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
|
CMS Certification Number: the unique federal identifier for this skilled nursing provider.
|
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Victorian Village Health and Wellness Center | NH AL IL MC SNF | Homer Glen | 50
Facility
50
IL AVG
136
Rank
#156 / 167 | - | - | 4.88
Facility
4.88
IL AVG
3.05
Rank
#22 / 152 | +44% | +60% | $0
Facility
$0
IL AVG
$156.7k
Rank
#1 / 154 | 15
Facility
15
IL AVG
38.2
Rank
#28 / 154 | 3.0
Facility
3.0
IL AVG
3.5
Rank
#58 / 154 | 1 | 51 | - |
50
Facility
50
IL AVG
54
Rank
#102 / 187 | Kyle Yonker | $10.5MFiscal year ending 12/2024
Facility
$10.5MFiscal year ending 12/2024
IL AVG
$14.5M
Rank
#103 / 146 | $5.2MFiscal year ending 12/2024
Facility
$5.2MFiscal year ending 12/2024
IL AVG
$8.0M
Rank
#112 / 146 | 50%Fiscal year ending 12/2024
Facility
50%Fiscal year ending 12/2024
IL AVG
58.7%
Rank
#84 / 146 | 146178 | ||||
| Warren Barr Orland Park | NH MC SNF | Orland Park (Orland Square Mall) | 275
Facility
275
IL AVG
136
Rank
#6 / 167 |
68.0%
Facility
68.0%
IL AVG
79.1%
Rank
#98 / 123 | -14% | 2.91
Facility
2.91
IL AVG
3.05
Rank
#73 / 152 | +26% | -5% | $23.3k
Facility
$23.3k
IL AVG
$156.7k
Rank
#82 / 154 | 37
Facility
37
IL AVG
38.2
Rank
#96 / 154 | 3.1
Facility
3.1
IL AVG
3.5
Rank
#63 / 154 | 1 | 187 | - |
68
Facility
68
IL AVG
54
Rank
#58 / 187 | Scott Morton | $26.5MFiscal year ending 12/2024
Facility
$26.5MFiscal year ending 12/2024
IL AVG
$14.5M
Rank
#7 / 146 | $10.4MFiscal year ending 12/2024
Facility
$10.4MFiscal year ending 12/2024
IL AVG
$8.0M
Rank
#32 / 146 | 39.3%Fiscal year ending 12/2024
Facility
39.3%Fiscal year ending 12/2024
IL AVG
58.7%
Rank
#132 / 146 | 145899 | ||||
| SMITH CROSSING (Assisted Living) | NH AL IL MC SNF | Orland Park (Orland Township) | 154
Facility
154
IL AVG
136
Rank
#57 / 167 | - | - | 5.85
Facility
5.85
IL AVG
3.05
Rank
#7 / 152 | -46% | +92% | $30.7k
Facility
$30.7k
IL AVG
$156.7k
Rank
#91 / 154 | 32
Facility
32
IL AVG
38.2
Rank
#81 / 154 | 4.6
Facility
4.6
IL AVG
3.5
Rank
#132 / 154 | 3 | 78 | A+ | - | Washington And Jane Smith Community-Orland Park | $15.7MFiscal year ending 06/2025
Facility
$15.7MFiscal year ending 06/2025
IL AVG
$14.5M
Rank
#55 / 146 | $8.4MFiscal year ending 06/2025
Facility
$8.4MFiscal year ending 06/2025
IL AVG
$8.0M
Rank
#56 / 146 | 53.8%Fiscal year ending 06/2025
Facility
53.8%Fiscal year ending 06/2025
IL AVG
58.7%
Rank
#62 / 146 | 146110 | ||||
| Alden Estates of Orland Park | NH HOS MC RC SNF | Orland Park | 200
Facility
200
IL AVG
136
Rank
#34 / 167 |
86.2%
Facility
86.2%
IL AVG
79.1%
Rank
#44 / 123 | +9% | 3.06
Facility
3.06
IL AVG
3.05
Rank
#54 / 152 | -35% | 0% | $67.4k
Facility
$67.4k
IL AVG
$156.7k
Rank
#105 / 154 | 55
Facility
55
IL AVG
38.2
Rank
#126 / 154 | 3.2
Facility
3.2
IL AVG
3.5
Rank
#67 / 154 | 7 | 172 | - |
31
Facility
31
IL AVG
54
Rank
#151 / 187 | Jeffrey Mussman | $21.8MFiscal year ending 12/2024
Facility
$21.8MFiscal year ending 12/2024
IL AVG
$14.5M
Rank
#16 / 146 | $11.8MFiscal year ending 12/2024
Facility
$11.8MFiscal year ending 12/2024
IL AVG
$8.0M
Rank
#22 / 146 | 54.1%Fiscal year ending 12/2024
Facility
54.1%Fiscal year ending 12/2024
IL AVG
58.7%
Rank
#61 / 146 | 145963 |
Rank badges are statewide and care-type specific: each nursing home is ranked against every other IL nursing home we track that reports that metric, not just the 4 on this page. See how we rank facilities
Financial assistance
Get financial aid guidance Programs that may help with care and living costs in Illinois
SMITH CROSSING (Assisted Living) is in Orland Park, Illinois. These programs may support different care settings or living expenses. A listing does not confirm this community participates; our concierge team can help confirm.
Supportive Living Program (SLP)
Illinois Medicaid Supportive Living Program
Eligibility
- General
- Low-income older adults and adults with physical disabilities who meet Illinois Supportive Living Program requirements and are accepted at a participating setting.
- IL specifics
- This is a Medicaid waiver alternative to nursing-home care.
What it provides
- Personal care; homemaking; laundry; medication assistance; activities and staff support. Residents remain responsible for room and board.
VA Aid and Attendance (A&A) and Housebound Benefits
VA Pension Aid and Attendance and Housebound Benefits (Federal)
- Who it is for
- Veterans or survivors with VA pension eligibility and an Aid and Attendance or Housebound medical need
- Income limit
- No single monthly income cutoff. VA compares countable annual income, after permitted deductions, with the applicable Maximum Annual Pension Rate for the household and benefit category.
- Asset limit
- Net-worth limit is $163,699 from December 1, 2025 through November 30, 2026. Net worth includes countable assets plus annual income; exclusions and transfer rules apply.
Eligibility
- General
- Veterans or eligible survivors who qualify for VA Pension or Survivors Pension and meet the additional Aid and Attendance or Housebound criteria. Service, discharge, family status and pension eligibility rules also apply.
- IL specifics
- A federal VA pension benefit; Aid and Attendance and Housebound enhancements cannot be received together.
What it provides
- A higher pension ceiling for eligible Aid and Attendance or Housebound recipients. Actual pension equals the applicable annual maximum minus countable income; the two enhancements cannot be paid together.
Community Care Program
Illinois CCP
- Asset limit
- Nonexempt assets of $17,500 or less; the home, car and personal furnishings are exempt.
Eligibility
- General
- Illinois residents age 60 or older with assessed long-term care need; citizenship/eligible noncitizen requirements apply; apply for Medicaid and enroll if eligible.
What it provides
- In-home assistance; adult day services and emergency home response; authorized services depend on assessment.
Family Caregiver Support Program
Family Caregiver Support Program (Illinois)
- Who it is for
- Family or informal caregivers of an adult 60+ or of someone of any age with dementia
Eligibility
- General
- Adult family or informal caregivers of adults age 60 or older or people of any age with Alzheimer's disease or a related disorder. The federal program also supports specified older-relative caregiver categories.
What it provides
- Caregiver information and access assistance; counseling and training; support groups; respite and limited supplemental services under the federal caregiver-support framework.
Persons Who Are Elderly Waiver
Illinois Medicaid Elderly Waiver
Eligibility
- General
- Illinois residents age 60 or older who are Medicaid-eligible, meet the DON assessment standard for risk of nursing-facility placement, can be safely supported in the community and meet cost-effectiveness rules.
- IL specifics
- The current eligibility minimum is age 60.
What it provides
- In-home homemaker service; adult day service; emergency home response and automated medication dispenser services.
Medicare Savings Program (MSP)
Illinois Medicare Savings Program
- Who it is for
- Medicare beneficiaries with limited income who need help with premiums or cost sharing
Eligibility
- General
- Medicare beneficiaries meeting the applicable state Medicare Savings Program eligibility rules.
- IL specifics
- Applications are administered by the state Medicaid program.
What it provides
- Assistance with Medicare premiums and; for qualified QMB beneficiaries; Medicare-covered deductibles and coinsurance. The qualifying category determines which costs are paid.
Know before you visit
Frequently Asked Questions about SMITH CROSSING (Assisted Living)
Quick answers from public records and the community's own listing.01 What neighborhood is SMITH CROSSING (Assisted Living) in?
SMITH CROSSING (Assisted Living) is in the Orland Township neighborhood of Orland Park.
02 Who is the owner of SMITH CROSSING (Assisted Living)?
SMITH CROSSING (Assisted Living) is legally operated by Washington And Jane Smith Community-Orland Park.
03 What is the license number of SMITH CROSSING (Assisted Living)?
According to IL state health department records, SMITH CROSSING (Assisted Living)'s license number is 5101677.
04 When does SMITH CROSSING (Assisted Living)'s license expire?
According to IL state health department records, SMITH CROSSING (Assisted Living)'s license expires on May 26, 2027.
05 What is the occupancy rate at SMITH CROSSING (Assisted Living)?
SMITH CROSSING (Assisted Living)'s occupancy is 82.4%.
06 How long has SMITH CROSSING (Assisted Living) been in business?
SMITH CROSSING (Assisted Living) has been operating for approximately 18 years, based on available licensing and registration records.
07 Are pets allowed at SMITH CROSSING (Assisted Living)?
No, SMITH CROSSING (Assisted Living) has a no-pet policy.
Updated on
