Inspection Reports for
Smoky Mountain Healthcare and Rehabilitation Center
415 Cole Drive, Pigeon Forge, TN, 37863-3775
Back to Facility ProfileDeficiencies (last 2 years)
Deficiencies (over 2 years)
1 deficiencies/year
Deficiencies are regulatory violations found during state inspections.
77% better than Tennessee average
Tennessee average: 4.4 deficiencies/yearDeficiencies per year
4
3
2
1
0
Inspection Report
Complaint Investigation
Census: 75
Capacity: 75
Deficiencies: 2
Date: Mar 27, 2024
Visit Reason
Commission surveyors conducted an investigation survey from March 27, 2024, through April 5, 2024, following a complaint related to a resident fall and staffing issues at the facility.
Complaint Details
The complaint investigation was triggered by a fall incident involving Resident #1 on February 16-17, 2024, with subsequent findings of understaffing and failure to respond promptly. Additional complaints involved resident-to-resident abuse incidents in June 2024, which were substantiated by staff and administration admissions.
Findings
The facility failed to maintain sufficient nurse staffing during the night shift, resulting in inadequate care and delayed response to a resident fall. Additionally, the facility failed to protect residents from abuse and did not update care plans appropriately.
Deficiencies (2)
Tenn. Comp. R. and Regs. 0720-18-.06(4)(d) [Basic Services]: The nursing service did not maintain adequate numbers of licensed nurses and certified nurse aides to provide necessary care and supervision to residents.
Tenn. Comp. R. and Regs. 0720-18-.12(1)(g) [Resident Rights]: The facility failed to protect residents from mental and physical abuse, including an incident where one resident struck another causing harm.
Report Facts
Resident census in unit: 27
Facility resident census: 75
Civil Monetary Penalty: 1500
Civil Monetary Penalty: 1500
Total assessed CMP amount: 3000
Penalty range per violation: 250
Penalty range per violation: 400
Penalty payment timeframe: 30
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Amanda Cochran | Administrator | Named as authorized representative and admitted understaffing on February 17, 2024 |
| Jeremy Gourley | Senior Associate General Counsel | Signed consent order on behalf of Health Facilities Commission |
Inspection Report
Enforcement
Deficiencies: 0
Date: Jan 9, 2023
Visit Reason
The inspection was a complaint survey conducted to investigate violations of licensure statutes and regulations at Smoky Mountain Post-Acute & Rehabilitation Center.
Complaint Details
The visit was complaint-related, triggered by allegations that led to a survey revealing serious violations. Specific substantiation status is not stated.
Findings
The survey revealed serious violations detrimental to the health, safety, or welfare of residents, resulting in the suspension of new admissions and the assessment of three Type A civil monetary penalties totaling $15,000.
Report Facts
Civil Monetary Penalties: 15000
Special Monitor Hours: 20
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Logan Grant | Executive Director | Signed the enforcement order and assessed penalties. |
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