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The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 150th out of 172 homes in Tennessee. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
|
28m per day | ▼ 24% State avg: 37m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
|
58m per day | ▼ 11% State avg: 1h 5m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
|
1h 57m per day | ▼ 9% State avg: 2h 9m per day · National avg: 2h 20m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
|
2h 34m per day | ▼ 24% State avg: 3h 21m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
|
3m per day | ▼ 40% State avg: 5m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
|
20m per day | ▼ 17% State avg: 24m per day · National avg: 28m per day |
Occupancy lower than 85% suggests more openings may be available.
Smoky Mountain Healthcare and Rehabilitation Center is administrated by Leonard Kyle Chamberlain.
In Tennessee, the Department of Health, Division of Health Care Facilities performs unannounced inspections and investigations to ensure facilities provide high-quality resident care.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsTennessee average 3.5
Last Health inspection on Jun 2024
Tennessee average 15.4
Tennessee average 4.39
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
12 of 19 citations resulted from standard inspections; and 7 of 19 resulted from complaint investigations.
355% worse than Tennessee average
Tennessee average: 1.1
233% worse than Tennessee average
Tennessee average: 0.6
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
73% better than Tennessee average
0% compared with Tennessee average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.9 hours
No contractors work on this role.
Assists with medical care and medications.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.8 hours
This role is partially covered by contractors.
Helps with daily care and mobility.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.1 hours
This role is partially covered by contractors.
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
12,415 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 22 | 96 | 118 | 14,627 | 92 | 100% | 9.1 |
| Licensed Practical Nurse | 11 | 63 | 74 | 7,036 | 92 | 100% | 8.8 |
| Registered Nurse | 5 | 0 | 5 | 1,879 | 89 | 97% | 9.9 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 786 | 65 | 71% | 7.9 |
| Speech Language Pathologist | 0 | 4 | 4 | 709 | 76 | 83% | 5.5 |
| Physical Therapy Aide | 0 | 3 | 3 | 548 | 64 | 70% | 6.7 |
| Physical Therapy Assistant | 0 | 4 | 4 | 511 | 66 | 72% | 7.4 |
| Mental Health Service Worker | 1 | 0 | 1 | 507 | 64 | 70% | 7.9 |
| Nurse Practitioner | 1 | 0 | 1 | 499 | 64 | 70% | 7.8 |
| RN Director of Nursing | 1 | 0 | 1 | 452 | 58 | 63% | 7.8 |
| Administrator | 1 | 0 | 1 | 345 | 45 | 49% | 7.7 |
| Respiratory Therapy Technician | 0 | 5 | 5 | 287 | 42 | 46% | 6.5 |
| Other Dietary Services Staff | 1 | 0 | 1 | 229 | 32 | 35% | 7.2 |
| Qualified Social Worker | 0 | 3 | 3 | 160 | 41 | 45% | 3.8 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 30 | 4 | 4% | 7.6 |
Includes penalties issued in 2024
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
100% higher than Tennessee average
Tennessee average: $86K
129% more fines than Tennessee average
Tennessee average: 1.7
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
2
293% more payment denials than Tennessee average
Tennessee average: 0.5
Penalties are imposed by CMS for violations of federal nursing home regulations.
3 penalties in the past 3 years
Multiple penalties were reported in the last 3 years.
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Apr 5, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Apr 5, 2024
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Apr 5, 2024
Last updated: Jan 2026
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
15.5
48% worse than Tennessee average
Tennessee average: 10.5
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
29.3
50% worse than Tennessee average
Tennessee average: 19.5
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
25.5%
59% worse than Tennessee average
Tennessee average: 16.0%
Percent of long-stay residents whose ability to move independently worsened
40.5%
87% worse than Tennessee average
Tennessee average: 21.7%
Percent of low risk long-stay residents who lose control of their bowels or bladder
21.8%
5% worse than Tennessee average
Tennessee average: 20.7%
Percent of long-stay residents experiencing one or more falls with major injury
4.4%
21% worse than Tennessee average
Tennessee average: 3.7%
Percent of long-stay high risk residents with pressure ulcers
3.5%
37% better than Tennessee average
Tennessee average: 5.4%
Percent of long-stay residents with a urinary tract infection
0.4%
82% better than Tennessee average
Tennessee average: 2.1%
Percent of long-stay residents who lose too much weight
3.6%
43% better than Tennessee average
Tennessee average: 6.3%
Percent of long-stay residents who have depressive symptoms
8.4%
24% better than Tennessee average
Tennessee average: 11.0%
Percent of long-stay residents who received an antipsychotic medication
9.0%
45% better than Tennessee average
Tennessee average: 16.5%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
83.4%
7% worse than Tennessee average
Tennessee average: 89.9%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
73.6%
22% worse than Tennessee average
Tennessee average: 94.5%
Number of hospitalizations per 1,000 long-stay resident days.
1.60
In line with Tennessee average
Tennessee average: 1.58
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.86
18% worse than Tennessee average
Tennessee average: 1.57
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
71.1%
11% worse than Tennessee average
Tennessee average: 79.7%
Percent of short-stay residents who newly received an antipsychotic medication
1.3%
26% better than Tennessee average
Tennessee average: 1.7%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
62.4%
22% worse than Tennessee average
Tennessee average: 79.8%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
28.2%
27% worse than Tennessee average
Tennessee average: 22.2%
Percentage of short-stay residents who had an outpatient emergency department visit.
28.3%
153% worse than Tennessee average
Tennessee average: 11.2%
Percentage of SNF residents who experience falls with major injury during their stay.
1.9%
145% worse than Tennessee average
Tennessee average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
62.2%
16% better than Tennessee average
Tennessee average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
51.9%
In line with Tennessee average
Tennessee average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
20% of new residents, usually for short-term rehab.
59% of new residents, often for short stays.
20% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
74
Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Smoky Mountain Healthcare and Rehabilitation Center based on CMS SNF Cost Reports.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #134 / 176Payroll — State benchmarkedThis home is ranked 134th out of 176 homes in Tennessee. Shows total annual staff payroll benchmarked to the Tennessee average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
0.0 miles from city center
Estimated distance in miles from Pigeon Forge's city center to Smoky Mountain Healthcare and Rehabilitation Center's address, calculated via Google Maps.
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Smoky Mountain Healthcare and Rehabilitation Center is located in Pigeon Forge, Tennessee.
Here are the financial assistance programs available to residents in Tennessee.
Smoky Mountain Healthcare and Rehabilitation Center is in the East Tennessee neighborhood of Pigeon Forge.
The legal owner and operator of Smoky Mountain Healthcare and Rehabilitation Center is SM Healthcare OP LLC.
Smoky Mountain Healthcare and Rehabilitation Center has a walk score of 48. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
According to TN state health department records, Smoky Mountain Healthcare and Rehabilitation Center's license number is 00000228.
Leonard Kyle Chamberlain is the administrator of Smoky Mountain Healthcare and Rehabilitation Center.
Smoky Mountain Healthcare and Rehabilitation Center has 120 beds.
Yes — there is 1 photo of Smoky Mountain Healthcare and Rehabilitation Center in the photo gallery on this page.
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