Total health inspections
3
Massachusetts average 4.5
Last Health inspection on Jul 2024
Primarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
Nursing Home
South Cove Manor at Quincy Point Rehabilitation Center
Nursing Home
South Cove Manor at Quincy Point Rehabilitation Center
Overview of South Cove Manor at Quincy Point Rehabilitation Center
South Cove Manor at Quincy Point Rehabilitation Center was established in 1985 by a group of passionate community advocates, envisioning a nursing center tailored to the specific needs of the growing Asian elderly population. In 2014, South Cove Manor transitioned to a new, state-of-the-art campus in Quincy from its original location on Shawmut Avenue in Boston. This strategic move enabled the center to introduce innovative care models and significantly expand its rehabilitation services. South Cove Manor’s steadfast dedication to delivering exceptionally high-quality care and fostering innovation has led to outstanding regulatory ratings.
Recognizing the challenges faced by this community due to language and cultural barriers in traditional care facilities, the founders aspired to create a welcoming home that honored its residents’ cultural backgrounds and traditions. Despite its strong roots in the Asian community, South Cove Manor embraces and serves individuals from diverse backgrounds. This inclusive approach is reflected in its multicultural staff, various activities, and varied menus, fostering an environment that warmly welcomes everyone. The center proudly boasts the highest Five-Star quality rating from the Centers for Medicare and Medicaid Services (CMS). It consistently earns deficiency-free survey ratings from the Massachusetts Department of Public Health. These accolades position South Cove Manor among the top nursing facilities in Massachusetts and across the nation.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Staffing hours breakdown
Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Registered Nurse (RN)
Registered nurse hours per resident per day.
Registered nurse hours per resident per day.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
141
This home usually has limited availability
Occupancy is moderate, suggesting balanced demand.
Occupancy rate
93.3%
Residents per day (avg)
137
Occupancy rate
93.3%
Residents per day (avg)
137
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Post-acute recovery
Temporary care
Transitional stays
Breakdown by payment type
Medicare
27% of new residents, usually for short-term rehab.
Typical stay
29 days
Private pay
62% of new residents, often for short stays.
Typical stay
1 - 2 months
Medicaid
11% of new residents, often for long-term daily care.
Typical stay
6 - 7 years
Finances and operations
Voluntary non-profit community
Home revenue
$19.4M
Surplus of revenue
$1.3M
Voluntary non-profit community
Home revenue
$19,355,211.00
Surplus of revenue
$1,340,076.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$9.8M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$8.2M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$18.0M
Walk Score: 80 / 100
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
About this community
Care Services
Nursing Services
Rehabilitation Services
Respite Care
Licensed Nurses/CNAs
Programs & Activities
Specific Programs
Rehabilitation, Long Stay Services, Respite Care, Palliative Care
Operating Hours
Visitors are welcome 8:00am – 8:00pm and by special arrangement
Types of Care at South Cove Manor at Quincy Point Rehabilitation Center
Respite Care
Nursing Home
Health Inspection History
Inspections
Total health citations
30
Citations per inspection
10
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
All 30 citations resulted from standard inspections.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Massachusetts averageMassachusetts average: 0.3
Serious Health citations
0
0
100% better than Massachusetts averageMassachusetts average: 1.5
0 critical citations
0 serious citations
29 moderate citations
1 minor citation
Citations history (last 3 years)
Infection Control moderate citation
Jul 31, 2024
Corrected
Pharmacy moderate citation
Jul 31, 2024
Corrected
Pharmacy moderate citation
Jul 31, 2024
Corrected
Quality of Care moderate citation
Jul 31, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Quincy
The information below is reported by the Massachusetts Executive Office of Elder Affairs and Department of Public Health.
South Cove Manor at Quincy Point Rehabilitation Center
+34%
-4%
+14%
SNF
Nursing Homes 24/7 care needed
RC
Respite Care
Quincy
141
80
BOWLER, MARIANNE
93.3%
$19,207,767.00
$9,815,473.00
51.1%
137.00
3.7668
-
30
-
+34%-4%+14%
RegalCare at Quincy
-17%
-7%
-6%
SNF
Nursing Homes 24/7 care needed
Quincy
62
82
-
77.0%
$7,497,195.00
$3,084,842.00
41.1%
49.70
3.6669
3
33
3
-17%-7%-6%
Guided Living Senior Home Care
SNF
Nursing Homes 24/7 care needed
Plymouth
-
31
-
-
-
-
-
-
-
-
-
-
-
-
Pope Rehabilitation & Skilled Nursing Center
SNF
Nursing Homes 24/7 care needed
Weymouth
-
53
-
-
-
-
-
-
-
-
-
-
-
-
South Cove Manor at Quincy Point Rehabilitation Center
Type of care:
SNF
RC
Community:
Quincy
Bed Count:
141
Operator:
BOWLER, MARIANNE
CCN:
225514
Occupancy:
93.3%
Home Revenue:
$19,207,767.00
Payroll Costs:
$9,815,473.00
Payroll %:
51.1%
Avg Residents/Day:
137.00
Overall Rating:
Adj Nurse Hours:
3.7668
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
30
RN share vs State Avg:
+34%
+34%
Staffing vs State Avg:
-4%
-4%
Occupancy vs State Avg:
+14%
+14%
RegalCare at Quincy
Type of care:
SNF
Community:
Quincy
Bed Count:
62
CCN:
225522
Occupancy:
77.0%
Home Revenue:
$7,497,195.00
Payroll Costs:
$3,084,842.00
Payroll %:
41.1%
Avg Residents/Day:
49.70
Overall Rating:
Adj Nurse Hours:
3.6669
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
3
Citations:
33
Severe Citations:
3
RN share vs State Avg:
-17%
-17%
Staffing vs State Avg:
-7%
-7%
Occupancy vs State Avg:
-6%
-6%
Places of interest near South Cove Manor at Quincy Point Rehabilitation Center
0.9 mile from city center — 3.88 miles to nearest hospital (Encompass Health Rehabilitation Hospital of Braintree)
288 Washington St, Quincy, MA 02169
Calculate Travel Distance to South Cove Manor at Quincy Point Rehabilitation Center
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
168
Total Staff
133
Employees
35
Contractors
53,388
Total Hours (Quarter)
79
Avg Staff/Day
7.4
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 29 | 7.1 | Yes |
| Licensed Practical Nurse | 29 | 8 | Yes |
| Certified Nursing Assistant | 69 | 7.5 | Yes |
Staff by Category
Administration ⓘ
2 staff
4.7hs shift avg
Nursing Staff ⓘ
132 staff
7.5hs shift avg
Physicians & Practitioners ⓘ
6 staff
7.7hs shift avg
Therapy Services ⓘ
8 staff
6.6hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
1 staff
8hs shift avg
Dietary Services ⓘ
17 staff
7hs shift avg
Other Services ⓘ
2 staff
7.4hs shift avg
Contractor Analysis
5.2%
of total hours from contractors
2,795 contractor hours this quarter
Registered Nurse: 13
Certified Nursing Assistant: 3
Licensed Practical Nurse: 10
Occupational Therapy Assistant: 2
Physical Therapy Assistant: 2
Respiratory Therapy Technician: 2
Qualified Social Worker: 1
Medical Director: 1
Speech Language Pathologist: 1
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 66 | 3 | 69 | 28,427 | 91 | 100% | 7.5 |
| Licensed Practical Nurse | 19 | 10 | 29 | 8,785 | 91 | 100% | 8 |
| Registered Nurse | 16 | 13 | 29 | 4,737 | 91 | 100% | 7.1 |
| Other Dietary Services Staff | 16 | 0 | 16 | 4,014 | 91 | 100% | 6.9 |
| Clinical Nurse Specialist | 5 | 0 | 5 | 1,585 | 75 | 82% | 7.8 |
| Mental Health Service Worker | 2 | 0 | 2 | 901 | 64 | 70% | 7.4 |
| Nurse Aide in Training | 4 | 0 | 4 | 712 | 69 | 76% | 5.7 |
| Qualified Social Worker | 0 | 1 | 1 | 512 | 64 | 70% | 8 |
| RN Director of Nursing | 1 | 0 | 1 | 479 | 64 | 70% | 7.5 |
| Physical Therapy Assistant | 0 | 2 | 2 | 473 | 65 | 71% | 7.3 |
| Administrator | 1 | 0 | 1 | 454 | 62 | 68% | 7.3 |
| Nurse Practitioner | 1 | 0 | 1 | 453 | 61 | 67% | 7.4 |
| Respiratory Therapy Technician | 0 | 2 | 2 | 443 | 63 | 69% | 7 |
| Dietitian | 1 | 0 | 1 | 442 | 59 | 65% | 7.5 |
| Speech Language Pathologist | 0 | 1 | 1 | 378 | 57 | 63% | 6.6 |
| Occupational Therapy Aide | 1 | 0 | 1 | 373 | 50 | 55% | 7.5 |
| Medical Director | 0 | 1 | 1 | 154 | 68 | 75% | 2.3 |
| Occupational Therapy Assistant | 0 | 2 | 2 | 70 | 28 | 31% | 2.4 |
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
134 residents
Residents by payment source
Medicaid
120 residents (89.6%)
Private pay or other
14 residents (10.4%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Nurse Aide Training
State-approved Nurse Aide Training and Competency Evaluation Program on-site
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
4.8
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
4.8
53% better than Massachusetts averageMassachusetts average: 10.2
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
10.6
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
10.6
47% better than Massachusetts averageMassachusetts average: 20.0
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
8.2%
Percent of long-stay residents whose need for help with daily activities has increased
8.2%
56% better than Massachusetts averageMassachusetts average: 18.7%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
11.2%
Percent of long-stay residents whose ability to move independently worsened
11.2%
42% better than Massachusetts averageMassachusetts average: 19.3%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
12.3%
Percent of low risk long-stay residents who lose control of their bowels or bladder
12.3%
44% better than Massachusetts averageMassachusetts average: 22.1%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
2.1%
Percent of long-stay residents experiencing one or more falls with major injury
2.1%
42% better than Massachusetts averageMassachusetts average: 3.6%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
0.8%
Percent of long-stay high risk residents with pressure ulcers
0.8%
83% better than Massachusetts averageMassachusetts average: 4.7%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
1.9%
Percent of long-stay residents with a urinary tract infection
1.9%
8% better than Massachusetts averageMassachusetts average: 2.1%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
1.9%
Percent of long-stay residents who lose too much weight
1.9%
64% better than Massachusetts averageMassachusetts average: 5.2%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
3.2%
Percent of long-stay residents who have depressive symptoms
3.2%
70% better than Massachusetts averageMassachusetts average: 10.7%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
14.2%
Percent of long-stay residents who received an antipsychotic medication
14.2%
30% better than Massachusetts averageMassachusetts average: 20.3%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.2%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.2%
8% better than Massachusetts averageMassachusetts average: 91.9%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
5% better than Massachusetts averageMassachusetts average: 94.8%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
1.23
Number of hospitalizations per 1,000 long-stay resident days.
1.23
34% better than Massachusetts averageMassachusetts average: 1.86
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.09
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.09
29% better than Massachusetts averageMassachusetts average: 1.54
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
88.2%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
88.2%
15% better than Massachusetts averageMassachusetts average: 76.7%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.8%
Percent of short-stay residents who newly received an antipsychotic medication
0.8%
41% better than Massachusetts averageMassachusetts average: 1.3%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
95.1%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
95.1%
22% better than Massachusetts averageMassachusetts average: 77.7%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Massachusetts averageMassachusetts average: 0.8%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
44.6%
Rate of successful return to home or community from a skilled nursing facility.
44.6%
12% worse than Massachusetts averageMassachusetts average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for South Cove Manor at Quincy Point Rehabilitation Center based on CMS SNF Cost Reports.
Occupancy Rate
93.3%
↑ 4.3pp vs 2022
Net Income
$1,340,076
↑ ~$186K vs 2022
Total Payroll
$12,644,332
↑ ~$1.4M vs 2022
Profit Margin
7.0%
↑ 0.3pp vs 2022
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