South Hills Rehabilitation Center
Nursing Home & Assisted Living · Eugene, OR
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.

South Hills Rehabilitation Center

Nursing Home & Assisted Living · Eugene, OR
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
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South Hills Rehabilitation Center accepts Medicare, Medicaid, and private pay.

Inspection History

In Oregon, the Department of Human Services, Aging and People with Disabilities performs unannounced surveys and regular inspections to ensure resident safety in all care settings.

Since 2024 · 2 years of data 61 deficiencies 10 inspections

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Oregon state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2024 vs. Oregon state average
Overall vs. OR average 4 Worse Metrics worse than Oregon average:
• Total deficiencies (97% above)
• Deficiencies per year (97% above)
• Deficiencies per inspection (39% above)
• Total inspections (43% above)
0 Better No metrics in this bucket.
Latest Inspection December 9, 2025

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This Facility OR Average vs. OR Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 61 31 This facility has 97% more total deficiencies than a typical Oregon nursing home (61 vs. OR avg 31).↑ 97% worse
Deficiencies per year Info Average deficiencies per year since 2024. 30.5 15.5 This facility has 97% more deficiencies per year than a typical Oregon nursing home (30.5 vs. OR avg 15.5).↑ 97% worse
Deficiencies per inspection Info Average deficiencies per inspection. 6.1 4.4 This facility has 39% more deficiencies per inspection than a typical Oregon nursing home (6.1 vs. OR avg 4.4).↑ 39% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This Facility OR Average vs. OR Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 10 7 This facility has 43% more total inspections than a typical Oregon nursing home (10 vs. OR avg 7).↑ 43% worse

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • December 9, 2025 inspection found five uncorrected deficiencies in quality of care, respiratory care, and administrative rules violations.
  • August 11, 2025 survey identified 15 deficiencies including nursing staff sufficiency, infection control, and abuse reporting; most were corrected by revisit.
  • March 22, 2024 inspection revealed 37 deficiencies covering staffing, infection control, medication management, and resident rights, with some remaining uncorrected after revisit.

Health Inspection History

Inspections since 2024
Total health inspections 5

Oregon average 5.1


Last Health inspection on Aug 2025

Total health citations
63 Rank #87 / 95Health citations — State benchmarkedThis home is ranked 87th out of 95 homes in Oregon. Shows this facility's total health deficiency citations benchmarked to the Oregon State average, with a ranking across all 95 OR facilities. Lower citation counts earn a better rank.Rankings are based only on facilities in Oregon that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Oregon average 34

Citations per inspection
12.6 Rank #89 / 95Citations per inspection — State benchmarkedThis home is ranked 89th out of 95 homes in Oregon. Shows average deficiency citations per CMS inspection for this facility versus the Oregon mean across 95 facilities with citation data. Lower is better.Rankings are based only on facilities in Oregon that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Oregon average 6.86


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

39 of 63 citations resulted from standard inspections; 10 of 63 resulted from complaint investigations; and 14 of 63 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 2 years)
Critical health citations
1
100% worse than Oregon average

Oregon average: 0.5


Serious health citations
1
17% better than Oregon average

Oregon average: 1.2

1 critical citation Oregon average: 0.5

1 serious citation Oregon average: 1.2

61 moderate citations Oregon average: 32.1

0 minor citations Oregon average: 0.2
Citations history (last 2 years)
Abuse/Neglect moderate citation Aug 11, 2025
Corrected

Abuse/Neglect moderate citation Aug 11, 2025
Corrected

Abuse/Neglect moderate citation Aug 11, 2025
Corrected

Infection Control critical citation Aug 11, 2025
Corrected

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 209
Employees 133
Contractors 76
Staff to resident ratio 3.37 : 1
15% more staff per resident than Oregon average
Oregon average ratio: 2.93 : 1 Oregon average ratio: 2.93 : 1See full Oregon ranking
Avg staff/day 54
Average shift 7.8 hours
0% compared with Oregon average
Oregon average: 7.8 hours Oregon average shift: 7.8 hoursSee full Oregon ranking
Total staff hours (quarter) 38,679

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info 14 total: 7 full-time employees and 7 contractors. 14
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info 35 total: 21 full-time employees and 14 contractors. 35
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.8 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info 115 total: 66 full-time employees and 49 contractors. 115
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.7 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

16.3%

6,296 contractor hours this quarter

Certified Nursing Assistant: 49 Licensed Practical Nurse: 14 Registered Nurse: 7 Occupational Therapy Aide: 3 Respiratory Therapy Technician: 1 Medical Director: 1 Nurse Practitioner: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant 66 49 115 21,758 92 100% 7.7
Licensed Practical Nurse 21 14 35 6,749 92 100% 8.8
RN Director of Nursing 5 0 5 2,350 79 86% 7.9
Registered Nurse 7 7 14 1,999 91 99% 9
Medication Aide/Technician 2 0 2 977 89 97% 7.8
Mental Health Service Worker 3 0 3 859 65 71% 7.8
Speech Language Pathologist 4 0 4 683 73 79% 5.5
Physical Therapy Aide 2 0 2 663 64 70% 6.3
Administrator 1 0 1 512 64 70% 8
Other Dietary Services Staff 1 0 1 507 57 62% 8.9
Nurse Practitioner 1 1 2 359 42 46% 8.1
Qualified Social Worker 4 0 4 336 60 65% 5.6
Nurse Aide in Training 4 0 4 319 38 41% 8
Occupational Therapy Aide 0 3 3 226 36 39% 6.3
Physical Therapy Assistant 4 0 4 164 34 37% 4.8
Respiratory Therapy Technician 5 1 6 97 24 26% 3.7
Clinical Nurse Specialist 3 0 3 74 12 13% 6.2
Medical Director 0 1 1 48 13 14% 3.7
115 Certified Nursing Assistant
% of Days 100%
35 Licensed Practical Nurse
% of Days 100%
5 RN Director of Nursing
% of Days 86%
14 Registered Nurse
% of Days 99%
2 Medication Aide/Technician
% of Days 97%
3 Mental Health Service Worker
% of Days 71%
4 Speech Language Pathologist
% of Days 79%
2 Physical Therapy Aide
% of Days 70%
1 Administrator
% of Days 70%
1 Other Dietary Services Staff
% of Days 62%
2 Nurse Practitioner
% of Days 46%
4 Qualified Social Worker
% of Days 65%
4 Nurse Aide in Training
% of Days 41%
3 Occupational Therapy Aide
% of Days 39%
4 Physical Therapy Assistant
% of Days 37%
6 Respiratory Therapy Technician
% of Days 26%
3 Clinical Nurse Specialist
% of Days 13%
1 Medical Director
% of Days 14%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 12.9
23% worse than Oregon average

Oregon average: 10.5

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 28.2
34% worse than Oregon average

Oregon average: 21.1

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 16.6%
In line with Oregon average

Oregon average: 16.3%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 37.6%
51% worse than Oregon average

Oregon average: 24.9%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 30.4%
34% worse than Oregon average

Oregon average: 22.6%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 0.0%
100% better than Oregon average

Oregon average: 2.4%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 4.7%
33% better than Oregon average

Oregon average: 6.9%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 1.1%
46% better than Oregon average

Oregon average: 2.1%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 5.6%
7% worse than Oregon average

Oregon average: 5.3%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.0%
100% better than Oregon average

Oregon average: 4.6%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 12.8%
In line with Oregon average

Oregon average: 13.2%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 96.7%
In line with Oregon average

Oregon average: 95.7%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 94.0%
In line with Oregon average

Oregon average: 95.2%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 90.3%
5% better than Oregon average

Oregon average: 86.2%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 2.2%
18% worse than Oregon average

Oregon average: 1.8%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 57.9%
29% worse than Oregon average

Oregon average: 81.2%

Breakdown by payment type

Medicare

13% of new residents, usually for short-term rehab.

Typical stay 25 days

Private pay

75% of new residents, often for short stays.

Typical stay 21 days

Medicaid

12% of new residents, often for long-term daily care.

Typical stay 7 - 8 months

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 62
Medicare
12
19.4% of residents
Medicaid
47
75.8% of residents
Private pay or other
3
4.8% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

For-profit
Operated by a single business entity.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$12.8M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
$249.8K
For-profit Operated by a single business entity.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$12.8M Rank #30 / 93Revenue — State benchmarkedThis home is ranked 30th out of 93 homes in Oregon. Shows this facility's annual revenue compared to the Oregon average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Rankings are based only on facilities in Oregon that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
$249.8K
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$23.1K
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #20 / 93Payroll — State benchmarkedThis home is ranked 20th out of 93 homes in Oregon. Shows total annual staff payroll benchmarked to the Oregon average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Rankings are based only on facilities in Oregon that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$4.8M 37.2% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #38 / 93Payroll % — State benchmarkedThis home is ranked 38th out of 93 homes in Oregon. Shows payroll as a percentage of revenue versus the Oregon average. Well-run Oregon facilities typically land around 51–62% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Rankings are based only on facilities in Oregon that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$7.8M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$12.5M

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Most new residents arrive under private pay (75% of admissions), and a typical private pay stay runs around 21 days.

Admissions
453 total

Coverage residents most often arrive under.

Medicare 13%
Private pay 75%
Medicaid 12%
Discharges
465 total

Coverage residents most often leave under.

Medicare 10%
Private pay 73%
Medicaid 17%

Places of interest near South Hills Rehabilitation Center

Address 2.4 miles from city center Info Estimated distance in miles from Eugene's city center to South Hills Rehabilitation Center's address, calculated via Google Maps.

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Financial Assistance for
Nursing Home in Oregon

South Hills Rehabilitation Center is located in Eugene, Oregon.
Here are the financial assistance programs available to residents in Oregon.

Get Financial aid guidance

Oregon Project Independence (OPI)

OPI

Age 60+
General Oregon resident, at risk of nursing home but not Medicaid-eligible.
Income Limits ~$2,000/month individual, varies
Asset Limits $5,000 individual
OR

Cost-sharing required; rural/urban balance.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Adult day care (~$70/day) Transportation (~5 trips/month)

Oregon Medicaid Community-Based Care

OR Medicaid CBC

Age 65+ or disabled
General Oregon resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
OR

High demand in urban areas (e.g., Portland).

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($70/day) Home modifications ($1,500 avg.)

Program of All-Inclusive Care for the Elderly (PACE)

Oregon PACE (e.g., Providence ElderPlace)

Age 55+
General OR resident (specific counties), NFLOC, safe with PACE support.
Income Limits (2025) ~$2,829/month (Medicaid-eligible); private pay option available.
Asset Limits $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
OR

Available in 11 counties (e.g., Multnomah, Washington); Providence ElderPlace dominant provider.

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Respite Therapies

Medicare Savings Program (MSP)

Oregon Medicare Savings Program

Age 65+ or disabled
General OR resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
OR

Three tiers; includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Family Caregiver Support Program (FCSP)

Oregon Family Caregiver Support Program

Age
General Caregivers of 60+ needing care or 55+ caregivers of others; OR resident; functional needs (2+ ADLs).
Income Limits (2025) No strict cap; prioritizes low-income ~$24,980/year
Asset Limits Not assessed; need-based.
OR

15 regions; rural priority; includes grandparent caregivers.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Training Supplies (~$500/year)

VA Aid and Attendance (A&A) and Housebound Benefits

Oregon VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General OR resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
OR

High veteran demand; Oregon Veterans’ Homes option.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Senior Property Tax Deferral Program

Oregon Property Tax Deferral for Disabled and Senior Citizens

Age 62+
General OR resident, homeowner 5+ years, low-income.
Income Limits (2025) ~$58,000/year household, adjusted annually
Asset Limits Home value < county median; equity > 15%.
OR

Deferred taxes accrue 6% interest; repaid upon sale/death.

Benefits
Tax deferral (~$1,000-$3,000/year avg., varies by county)

Elderly Nutrition Program (ENP)

Oregon Elderly Nutrition Program

Age 60+
General OR resident (or spouse of any age); no income limit.
Income Limits (2025) None; donations encouraged.
Asset Limits Not assessed.
OR

Includes Meals on Wheels; prioritizes homebound/low-income.

Benefits
Home-delivered or congregate meals (~$5-$7/meal value, 5 meals/week avg.)

Frequently Asked Questions about South Hills Rehabilitation Center

Who is the owner of South Hills Rehabilitation Center?

South Hills Rehabilitation Center is legally operated by Volare Health, LLC, and administered by Emily Murer.

Is South Hills Rehabilitation Center in a walkable area?

South Hills Rehabilitation Center has a walk score of 21. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the occupancy rate at South Hills Rehabilitation Center?

South Hills Rehabilitation Center's occupancy is 62%.

What is the best email address for South Hills Rehabilitation Center?

The team at South Hills Rehabilitation Center can be reached at [email protected].

Does South Hills Rehabilitation Center operate as a for-profit or non-profit?

South Hills Rehabilitation Center is registered as a for-profit in OR.

Who is the administrator of South Hills Rehabilitation Center?

Emily Murer is the administrator of South Hills Rehabilitation Center.

How many beds does South Hills Rehabilitation Center have?

South Hills Rehabilitation Center has 110 beds.

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