ALM's inspection grade is 58 / 100, an F — 26 points below the Oregon average for CMS-certified facilities (84/100) · A proprietary Assisted Living Magazine grade.A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. It is not a government rating.
1/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
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ALM's inspection grade is 58 / 100, an F — 26 points below the Oregon average for CMS-certified facilities (84/100) · A proprietary Assisted Living Magazine grade.A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. It is not a government rating.
1/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
South Hills Rehabilitation Center is a nursing home and skilled nursing community in Eugene, Oregon. Skilled nursing provides licensed nursing care on site around the clock, while the nursing home offers long term care for residents who need ongoing support.
Short term rehabilitation gives residents a setting for recovery after an illness, injury or hospital stay. Respite care provides a temporary stay when a usual caregiver needs time away. The center has 110 beds, and its services also include hospice care for residents receiving end of life support.
Rehabilitation services allow residents to receive recovery focused care as part of their stay, while 24 hour staffing means assistance is available at any time. The combination of short term rehabilitation, long term care, hospice and respite care may suit a resident whose needs range from recovery to ongoing support, or a family caregiver who needs a brief break.
Medicare can apply to short term skilled care after a hospital stay, Medicaid can help cover a longer stay for eligible residents, and private pay allows families to pay directly. Total nurse staffing is 5 hours and 17 minutes per resident per day, representing the recorded daily nursing time allocated to each resident.
Emily Murer serves as administrator, and Volare Health operates the center.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Data period: Q4 2025 (October 1 – December 31, 2025).
Every person who worked here at any point in the quarter, employees and contractors. It is not how many are on site at once: that is the "on an average day" figure.
209
133 employees · 76 contractors · 54 on an average day
209 total staff / 62 residents. Residents: CMS Long-Term Care Facility Characteristics (data as of Jun 2026); staff: CMS Payroll-Based Journal (Q4 2025).Residents and staff come from two different CMS releases, so the two counts can be a few months apart.
3.37 : 1
↑ 20% · OR 2.80This facility: 3.37 staff per resident, 20% above the Oregon average of 2.80 (among Oregon facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
209 staff ÷ 62 residents
See full Oregon ranking →
Average hours one staff member works on a day they are on shift, across every role.
7.8 h
≈ 0% · OR 7.8 hThis facility: 7.8 h, level with the Oregon average of 7.8 h (among Oregon facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
38,679 staff hours this quarter
See full Oregon ranking →83.7% of staff hours were worked by the facility's own employees
Oregon average: 89.7% · Contractors this quarter: Certified Nursing Assistant (49), Licensed Practical Nurse (14), Registered Nurse (7), Occupational Therapy Aide (3), Respiratory Therapy Technician (1), Medical Director (1), Nurse Practitioner (1)
Why it matters: employees work here week after week and get to know each resident's routines and needs. Agency contractors often rotate between facilities, so a higher employee share usually means more consistent care.
A mid-sized community that may balance personal attention with shared amenities and social activities.
110
Rank #14 / 89Bed count — State benchmarked This nursing home is ranked 14th out of 89 nursing homes we track in Oregon for bed count. Shows this facility's certified or reported bed count compared to other Oregon facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Oregon that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Medium-capacity home · Offers a balance of services and community atmosphere.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care. This is the number of years in operation under current management.
Rank #4 / 81Years in operation — State benchmarked This nursing home is ranked 4th out of 81 nursing homes we track in Oregon for years in operation. Shows how long this facility has been in operation compared to other Oregon facilities. Longer operating histories may benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Oregon that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Car-dependent. Most errands require a car, with limited nearby walkable options.
Rank #86 / 95Walk Score — State benchmarked This nursing home is ranked 86th out of 95 nursing homes we track in Oregon for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Oregon facilities. Higher scores benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Oregon that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Occupancy lower than 85% suggests more openings may be available.
Rank #46 / 67Occupancy rate — State benchmarked This nursing home is ranked 46th out of 67 nursing homes we track in Oregon for occupancy. Shows this facility's occupancy rate versus the Oregon average, with its Statewide rank out of 67. Higher occupancy signals strong local demand and financial stability. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Oregon that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Based on 79.1 residents and 110 beds. Source: CMS Provider Information, average daily residents
Similar to the Oregon average: 74.1%
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
South Hills Rehabilitation Center is administered by Benjamin Kwofie.
26 points below the Oregon average for CMS-certified facilities (84/100)
Category breakdown
245 severity-weighted points (66 deficiencies) · 3× higher than the typical CMS-certified OR facility (median: 78)
$165,996 in fines · 3 enforcement actions
49 days to fix issues · slower than the typical CMS-certified OR facility (median: 37)
100% corrected
66 of 66 citations corrected Latest inspection: Apr 13, 2026 · 3 citations, all corrected
Most cited category: Quality of Life & Care, 18 of 66 citations · 9 categories in total
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Showing the 50 most recent of 66 citations.
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
38 of 66 citations resulted from standard inspections; 14 of 66 resulted from complaint investigations; and 14 of 66 came from combined inspections (standard and complaint).
Includes all CMS health inspection records for this property, which could include management/ownership changes.
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Show Inspection Reports
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database · Data as of Aug 2026
3 penalties in the past 3 years
Latest: Jul 15, 2026 · $57,888 civil money penalty
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
$57,888
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
$28,870
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
$79,238Totals count every penalty on record; the history lists the past 3 years. Oregon and US averages are among facilities with a penalty on record.
A civil money penalty is a fine for noncompliance, per day or per instance. A payment denial stops Medicare/Medicaid payments for new residents until issues are fixed.
How residents at this home fare on health outcomes and preventive care, compared with the Oregon average.
CMS star rating for the care of long-stay residents, who live at the home for 100 days or more. It is built from the long-stay quality measures below. 5 stars is the best.
3
/ 5
Average
CMS star rating for the care of short-stay residents, mostly people recovering after a hospital stay for under 100 days. It is built from the short-stay quality measures below. 5 stars is the best.
5
/ 5
Significantly above average
Average of five long-stay measures: pressure ulcers, falls with major injury, unplanned weight loss, worsening ability to walk, and needing more help with daily activities. Each is the % of residents affected, so lower is better.
12.7
Score · lower is better
↑ 37% · OR 9.3This facility: 12.7, 37% above the OR average of 9.3 (among OR facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Average of three long-stay measures: needing more help with daily activities, worsening ability to walk, and loss of bowel or bladder control. Each is the % of residents affected, so lower is better.
26.8
Score · lower is better
↑ 40% · OR 19.1This facility: 26.8, 40% above the OR average of 19.1 (among OR facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.11 long-stay measures: 4 better, 4 worse, 3 near OR average
3 short-stay measures: 2 worse, 1 near OR average
People who live at the home · 11 measures
Percent of long-stay residents whose need for help with daily activities has increased
26.1%
↑ 75% · OR 14.9This facility: 26.1, 75% above the OR average of 14.9 (among OR facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents whose ability to move independently worsened
29.5%
↑ 43% · OR 20.6This facility: 29.5, 43% above the OR average of 20.6 (among OR facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of low risk long-stay residents who lose control of their bowels or bladder
24.9%
↑ 14% · OR 21.8This facility: 24.9, 14% above the OR average of 21.8 (among OR facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents with a urinary tract infection
1.1%
↓ 46% · OR 2.0This facility: 1.1, 46% below the OR average of 2.0 (among OR facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents experiencing one or more falls with major injury
2.7%
↑ 11% · OR 2.4This facility: 2.7, 11% above the OR average of 2.4 (among OR facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay high risk residents with pressure ulcers
2.6%
↓ 55% · OR 5.8This facility: 2.6, 55% below the OR average of 5.8 (among OR facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents who lose too much weight
2.7%
↓ 41% · OR 4.7This facility: 2.7, 41% below the OR average of 4.7 (among OR facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents who have depressive symptoms
0.6%
↓ 88% · OR 4.9This facility: 0.6, 88% below the OR average of 4.9 (among OR facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents who received an antipsychotic medication
14.6%
↑ 4% · OR 13.9This facility: 14.6, 4% above the OR average of 13.9 (among OR facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
95.7%
≈ 0% · OR 95.2This facility: 95.7, level with the OR average of 95.2 (among OR facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
94.0%
↓ 1% · OR 95.2This facility: 94.0, 1% below the OR average of 95.2 (among OR facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Rehab and recovery after a hospital stay · 3 measures
Percent of short-stay residents who newly received an antipsychotic medication
3.1%
↑ 128% · OR 1.4This facility: 3.1, 128% above the OR average of 1.4 (among OR facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
81.9%
↓ 4% · OR 85.6This facility: 81.9, 4% below the OR average of 85.6 (among OR facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
57.9%
↓ 29% · OR 81.2This facility: 57.9, 29% below the OR average of 81.2 (among OR facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Arrows show whether a figure is above or below the average. Green is better for residents, red is worse, and yellow means within 5% of the average. The line on each bar marks the average.
Quality measures are calculated by CMS from Minimum Data Set (MDS) resident assessments and Medicare claims.
13% of new residents, usually for short-term rehab.
73% of new residents, often for short stays.
14% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jun 2026)
Total residents
62Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
South Hills Rehabilitation Center’s finances from its CMS cost report for the fiscal year ending December 2024, compared with 73 Oregon nursing homes that filed a recent report. Includes all financial data for this property, which could include management/ownership changes.
Is it financially stable?
Profitable on care
7.9% operating margin
+4.1 pts vs prior year
Positive margin in 7 of the last 8 reported years. Net income $1.4M after other income.
Does it invest in staff?
Spends less on payroll than most Oregon homes
38.0% payroll share of revenue
OR average 53.4%Rank #70 / 73Payroll % of net patient revenue — State benchmarked This nursing home is ranked 70th out of 73 nursing homes we track in Oregon for payroll % of net patient revenue. Shows payroll as a percentage of net patient revenue versus the Oregon average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Oregon that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Payroll rose $1.0M while revenue rose $4.2M. A low share can mean leaner staffing; check hours per resident in the staffing section.
FY 2024 scorecard
Each row shows the FY 2024 figure, the change since the prior report, the trend, and how it compares with Oregon homes.
Profitable on care
| Metric | FY 2024 | vs prior year | Trend 2014 → 2024Trend | OR median | Compared with OR homesRank in OR | In short |
|---|---|---|---|---|---|---|
| Net patient revenue What the home earns from resident care, after discounts and bad debt. | $16.2M | +$4.2M | Trend 20142024 | OR median $11.9M | Rank in OR Rank #14 / 73Net patient revenue — State benchmarked This nursing home is ranked 14th out of 73 nursing homes we track in Oregon for net patient revenue. Shows this facility's net patient revenue compared to the Oregon average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Oregon that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 82% of homes | Above OR median Higher net patient revenue than 82% of OR homes that filed a recent report. Revenue mostly follows how big a home is. |
| Operating expenses Everything it costs to run the home: staff, supplies, rent, admin. | $15.0M | +$3.4M | Trend 20142024 | OR median — | Rank in OR Not ranked | Within revenue Operating expenses are lower than net patient revenue, so resident care covers its costs. |
| Net patient income Revenue minus operating expenses. Negative means care loses money. | $1.3M | +$0.8M | Trend 20142024 | OR median — | Rank in OR Not ranked | Profit, growing Resident care made money this year, more than in the prior report. |
| Operating margin Net patient income as a share of revenue. The clearest health signal. | 7.9% | +4.1 pts | Trend 20142024 | OR median — | Rank in OR Not ranked | Healthy margin More than 5% of revenue is left after operating expenses. |
| Other income Money not from resident care: investments, grants, services. | $0.1M | — | Trend — | OR median — | Rank in OR Not ranked | Adds to profit Income from outside resident care, on top of the profit from care. |
| Net income The bottom line after other income. | $1.4M | +$0.7M | Trend — | OR median — | Rank in OR Not ranked | Profit The bottom line is above zero after other income. |
Spends less of revenue on staff than most Oregon homes
| Metric | FY 2024 | vs prior year | Trend 2014 → 2024Trend | OR median | Compared with OR homesRank in OR | In short |
|---|---|---|---|---|---|---|
| Payroll costs Salaries and wage-related benefits, not counting contract labor. | $6.2M | +$1.0M | Trend 20142024 | OR median $6.2M | Rank in OR Rank #37 / 73Payroll costs — State benchmarked This nursing home is ranked 37th out of 73 nursing homes we track in Oregon for payroll costs. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the Oregon average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Oregon that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 50% of homes | Above OR median Higher payroll than 50% of OR homes. Payroll in dollars mostly follows how big a home is, so this compares size, not staffing levels. |
| Payroll share of revenue Payroll divided by revenue. Higher usually means more staff per resident. | 38.0% | −5.1 pts | Trend 20142024 | OR median 49.1% | Rank in OR Rank #70 / 73Payroll % of net patient revenue — State benchmarked This nursing home is ranked 70th out of 73 nursing homes we track in Oregon for payroll % of net patient revenue. Shows payroll as a percentage of net patient revenue versus the Oregon average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Oregon that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 4% of homes | 15.4 pts under OR average The OR average is 53.4% of revenue. Within 3 points of it reads as near the average. |
What the home earned from resident care (net patient revenue), what it cost to run (operating expenses) and the difference between the two (net patient income), for each fiscal year it filed a CMS cost report.
USD, millions
Net patient revenue Operating expenses Net patient income No report
Both lines are a share of net patient revenue. Payroll share is what goes to salaries and wage-related benefits; operating margin is what is left after every operating cost (below 0%, resident care lost money). The dashed line is the Oregon payroll average.
% of net patient revenue
Payroll share Operating margin OR payroll average No report
| Metric | 2014 | 2015 | 2016no report | 2017no report | 2018 | 2019 | 2020 | 2021 | 2022 | 2023no report | 2024 |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Net patient revenue | $8.6M | $8.5M | $9.4M | $10.7M | $11.8M | $10.5M | $12.0M | $16.2M | |||
| Operating expenses | $8.3M | $8.3M | $9.0M | $9.7M | $11.4M | $10.9M | $11.6M | $15.0M | |||
| Net patient income | $0.2M | $0.1M | $0.3M | $1.0M | $0.4M | −$0.4M | $0.5M | $1.3M | |||
| Operating margin | 2.7% | 1.5% | 3.5% | 9.1% | 3.3% | −4.0% | 3.8% | 7.9% | |||
| Net income | $0.2M | $0.2M | $0.4M | $1.1M | $1.3M | −$0.1M | $0.7M | $1.4M | |||
| Payroll costs | $4.8M | $4.9M | $4.3M | $4.2M | $4.4M | $4.5M | $5.2M | $6.2M | |||
| Payroll share of revenue | 55.4% | 58.2% | 45.4% | 39.4% | 37.4% | 42.6% | 43.1% | 38.0% | |||
| Beds | 110 | 110 | 110 | 110 | 110 | 110 | 110 | 110 | |||
| Gross revenue | $13.0M | $13.3M | $10.8M | $13.3M | $14.3M | $13.1M | $14.6M | $15.2M | |||
| Salaries | $3.8M | $3.9M | $3.6M | $3.6M | $3.7M | $3.7M | $4.3M | $5.3M | |||
| Wage-related costs | $0.9M | $1.0M | $0.6M | $0.6M | $0.7M | $0.7M | $0.9M | $0.8M | |||
| Contract labor | $0.4M | $0.2M | $1.1M | $1.4M | $2.2M | $2.5M | $2.1M | $2.3M | |||
| Other operating costs | $3.6M | $3.4M | $4.8M | $5.5M | $7.0M | $6.4M | $6.4M | $8.8M | |||
| Net patient revenue per day | $301 | $307 | $346 | $381 | $415 | $465 | $545 | $642 | |||
| Cost per day | $293 | $303 | $334 | $347 | $402 | $484 | $525 | $591 | |||
| Average length of stay | 58.6 days | 70.0 days | 64.6 days | 50.8 days | 59.4 days | 61.7 days | 55.3 days | 53.6 days |
Showing 2024–2022 · scroll sideways for 8 earlier years
Earlier and partial years are in the download. Download CSV
Most residents stay long-term, while a smaller portion are admitted for short-term rehab.
Most new residents arrive under private pay (73% of admissions), and a typical private pay stay runs around 28 days.
Coverage residents most often arrive under.
Coverage residents most often leave under.
2.4 miles from city center
Estimated distance in miles from Eugene's city center to South Hills Rehabilitation Center's address, calculated via Google Maps.
Add your location
Info below is compiled from CMS reports & the OR Dept. of Human Services (ODHS), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest-ranked to lowest-ranked based on our methodology.
The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
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CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
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Care Types in This Table
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
HOS (Hospice Care):
Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
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Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
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Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
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A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. This is a proprietary Assisted Living Magazine grade. It is not a government rating. A dash means we have no inspection data for that facility.
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Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
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This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
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CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
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CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
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CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
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CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
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Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
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Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
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Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
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Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
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Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
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Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
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Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
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Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
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Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
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The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
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What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Oregon average is: 53.4% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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CMS Certification Number: the unique federal identifier for this skilled nursing provider.
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|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Creekside Health and Rehab of Cascadia | NH SNF | Eugene | 87
Facility
87
OR AVG
79
Rank
#35 / 89 | A |
65.2%
Facility
65.2%
OR AVG
74.1%
Rank
#50 / 67 | -12% | 5.11
Facility
5.11
OR AVG
5.52
Rank
#44 / 79 | +13% | -8% | $0
Facility
$0
OR AVG
$53.4k
Rank
#1 / 80 | 9
Facility
9
OR AVG
34.1
Rank
#5 / 78 | 2.3
Facility
2.3
OR AVG
6.5
Rank
#4 / 78 | - | 57 | - |
96
Facility
96
OR AVG
61
Rank
#1 / 95 | Cascadia Healthcare, LLC | $13.0MFiscal year ending 12/2024
Facility
$13.0MFiscal year ending 12/2024
OR AVG
$12.5M
Rank
#32 / 73 | $7.0MFiscal year ending 12/2024
Facility
$7.0MFiscal year ending 12/2024
OR AVG
$6.3M
Rank
#28 / 73 | 53.5%Fiscal year ending 12/2024
Facility
53.5%Fiscal year ending 12/2024
OR AVG
53.4%
Rank
#10 / 73 | 385147 | ||||
| Hillside Heights Rehabilitation Center | NH HOS RC SNF | Eugene | 83
Facility
83
OR AVG
79
Rank
#41 / 89 | B- |
72.2%
Facility
72.2%
OR AVG
74.1%
Rank
#47 / 67 | -3% | - | -42% | - | $0
Facility
$0
OR AVG
$53.4k
Rank
#1 / 80 | 43
Facility
43
OR AVG
34.1
Rank
#52 / 78 | 7.2
Facility
7.2
OR AVG
6.5
Rank
#52 / 78 | - | 60 | - |
96
Facility
96
OR AVG
61
Rank
#1 / 95 | Volare Health, LLC | $11.9MFiscal year ending 12/2024
Facility
$11.9MFiscal year ending 12/2024
OR AVG
$12.5M
Rank
#38 / 73 | $5.5MFiscal year ending 12/2024
Facility
$5.5MFiscal year ending 12/2024
OR AVG
$6.3M
Rank
#40 / 73 | 45.8%Fiscal year ending 12/2024
Facility
45.8%Fiscal year ending 12/2024
OR AVG
53.4%
Rank
#53 / 73 | 385046 | ||||
| Avamere Riverpark | NH RC SNF | Eugene | 119
Facility
119
OR AVG
79
Rank
#9 / 89 | B+ |
67.2%
Facility
67.2%
OR AVG
74.1%
Rank
#32 / 67 | -9% | 5.60
Facility
5.60
OR AVG
5.52
Rank
#27 / 79 | -35% | +1% | $0
Facility
$0
OR AVG
$53.4k
Rank
#1 / 80 | 47
Facility
47
OR AVG
34.1
Rank
#59 / 78 | 9.4
Facility
9.4
OR AVG
6.5
Rank
#69 / 78 | 2 | 80 | A+ |
27
Facility
27
OR AVG
61
Rank
#85 / 95 | Riverpark Operations, LLC | $20.2MFiscal year ending 12/2024
Facility
$20.2MFiscal year ending 12/2024
OR AVG
$12.5M
Rank
#5 / 73 | $9.8MFiscal year ending 12/2024
Facility
$9.8MFiscal year ending 12/2024
OR AVG
$6.3M
Rank
#7 / 73 | 48.7%Fiscal year ending 12/2024
Facility
48.7%Fiscal year ending 12/2024
OR AVG
53.4%
Rank
#39 / 73 | 385185 | ||||
| Valley West Health Care Center | NH SNF | Eugene | 121
Facility
121
OR AVG
79
Rank
#6 / 89 | C |
64.0%
Facility
64.0%
OR AVG
74.1%
Rank
#53 / 67 | -14% | 5.05
Facility
5.05
OR AVG
5.52
Rank
#62 / 79 | 0% | -9% | $3.1k
Facility
$3.1k
OR AVG
$53.4k
Rank
#45 / 80 | 56
Facility
56
OR AVG
34.1
Rank
#68 / 78 | 14.0
Facility
14.0
OR AVG
6.5
Rank
#78 / 78 | 2 | 78 | - |
32
Facility
32
OR AVG
61
Rank
#82 / 95 | Valley West Operations, LLC | $13.3MFiscal year ending 12/2024
Facility
$13.3MFiscal year ending 12/2024
OR AVG
$12.5M
Rank
#30 / 73 | $6.8MFiscal year ending 12/2024
Facility
$6.8MFiscal year ending 12/2024
OR AVG
$6.3M
Rank
#29 / 73 | 51.3%Fiscal year ending 12/2024
Facility
51.3%Fiscal year ending 12/2024
OR AVG
53.4%
Rank
#17 / 73 | 385120 | ||||
| South Hills Rehabilitation Center | NH SNF | Eugene | 110
Facility
110
OR AVG
79
Rank
#14 / 89 | F |
71.9%
Facility
71.9%
OR AVG
74.1%
Rank
#46 / 67 | -3% | - | -27% | - | $166.0k
Facility
$166.0k
OR AVG
$53.4k
Rank
#77 / 80 | 66
Facility
66
OR AVG
34.1
Rank
#75 / 78 | 9.4
Facility
9.4
OR AVG
6.5
Rank
#69 / 78 | 2 | 79 | - |
21
Facility
21
OR AVG
61
Rank
#86 / 95 | Volare Health, LLC | $16.2MFiscal year ending 12/2024
Facility
$16.2MFiscal year ending 12/2024
OR AVG
$12.5M
Rank
#14 / 73 | $6.2MFiscal year ending 12/2024
Facility
$6.2MFiscal year ending 12/2024
OR AVG
$6.3M
Rank
#37 / 73 | 38%Fiscal year ending 12/2024
Facility
38%Fiscal year ending 12/2024
OR AVG
53.4%
Rank
#70 / 73 | 385167 |
Rank badges are statewide and care-type specific: each nursing home is ranked against every other OR nursing home we track that reports that metric, not just the 5 on this page. See how we rank facilities
South Hills Rehabilitation Center is located in Eugene, Oregon.
Here are the financial assistance programs available to residents in Oregon.
South Hills Rehabilitation Center is legally operated by Volare Health, LLC, and administered by Benjamin Kwofie.
South Hills Rehabilitation Center has a walk score of 21. Car-dependent. Most errands require a car, with limited nearby walkable options.
South Hills Rehabilitation Center's occupancy is 71.9%.
South Hills Rehabilitation Center has been operating for approximately 42 years, based on available licensing and registration records.
No, South Hills Rehabilitation Center has a no-pet policy.
The team at South Hills Rehabilitation Center can be reached at info@volarehcm.com.
South Hills Rehabilitation Center is registered as a for-profit in OR.
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