South Hills Rehabilitation Center

Nursing Home in Eugene

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
South Hills Rehabilitation Center

Nursing Home in Eugene

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Overview of South Hills Rehabilitation Center

South Hills Rehabilitation Center is located in Eugene, Oregon. It offers a range of services including short-term care, long-term care, hospice, and respite care. The facility is committed to providing compassionate and attentive care to its residents.
(541) 345-0534

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
1/5 ▼ 2.1 Oregon average: 3.1/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
2/5 ▼ 0.9 Oregon average: 2.9/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
1/5 ▼ 2.7 Oregon average: 3.7/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
3/5 ▼ 0.5 Oregon average: 3.5/5

Staffing hours breakdown

Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day — compared to Oregon state averages

Total nursing care / resident Info This home is ranked 45th out of 84 homes in Oregon.

Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
5h 9m per day
This facility Oregon avg (5h 12m per day)
vs Oregon avg
-1%

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 110
Avg. Length of Stay
45 days

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Might be optimal for
Post-acute recovery Temporary care Transitional stays

Breakdown by payment type

Medicare

13% of new residents, usually for short-term rehab.

Typical stay 25 days

Private pay

75% of new residents, often for short stays.

Typical stay 21 days

Medicaid

12% of new residents, often for long-term daily care.

Typical stay 7 - 8 months

Finances and operations

Privately-owned community
Home revenue
$15.5M
Profit
$272.9K
Privately-owned community
Home revenue
$15.5M
Profit
$272.9K
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$3.9M
25.3% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$11.3M
Total costs $15.3M
Bed community size
110-bed community
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
42 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.

About this community

Occupancy

Occupancy rate
62%
In line with Oregon average
Occupied beds
68 / 110
Average residents 55 per day

License Details

Facility TypeSnf/nf Dual Cert
StatusActive
IssuanceMarch 1, 2023
CountyLane
CMS Certification Number385167

Ownership & Operating Entity

South Hills Rehabilitation Center is administrated by Emily Murer.

Owner NameVolare Health, LLC

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactMartha Jenness

Therapy & Rehabilitation

3 services
Rehabilitation Services
Respite Care
Short-Term Rehab

Staffing & Medical

2 services
Skilled Nursing
24-Hour Staffing

Additional Services

1 service
Hospice

Contact Information

Fax(541) 343-0913

Amenities & Lifestyle

0 amenities
Specific ProgramsHospice, Respite Care

Contact South Hills Rehabilitation Center

Inspection History

In Oregon, the Department of Human Services, Aging and People with Disabilities performs unannounced surveys and regular inspections to ensure resident safety in all care settings.

10 visits/inspections Info Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.

Latest inspection

Date December 9, 2025

61 total citations

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

Oregon average: 27 citations

79 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Oregon average: 31 deficiencies

Inspection Report Summary for South Hills Rehabilitation Center

The most recent inspection on December 9, 2025, found multiple deficiencies related to quality of care, respiratory care, and administrative rule violations. Earlier inspections showed a recurring pattern of deficiencies primarily involving initial comments, quality of care, staffing, abuse and neglect, medication management, and infection control. Complaint investigations were not substantiated, and no fines or enforcement actions were listed in the available reports. Prior reports noted some deficiencies were corrected upon revisit, but others remained uncorrected at the time of inspection. The overall trend indicates ongoing challenges with compliance, as deficiencies have persisted across multiple inspections without a clear pattern of sustained improvement.

Health Inspection History

Inspections
Total health inspections 5

Oregon average 5.1


Last Health inspection on Aug 2025

Total health citations 63

Oregon average 34

Citations per inspection
12.6

Oregon average 6.86


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

39 of 63 citations resulted from standard inspections; 10 of 63 resulted from complaint investigations; and 14 of 63 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)
Critical Health citations More info 1
100% worse than Oregon average

Oregon average: 0.5


Serious Health citations More info 1
17% better than Oregon average

Oregon average: 1.2

1 critical citation More info Oregon average: 0.5

1 serious citation More info Oregon average: 1.2

61 moderate citations More info Oregon average: 32.1

0 minor citations More info Oregon average: 0.2
Citations history (last 3 years)
Abuse/Neglect moderate citation Info Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment. Aug 11, 2025
Corrected

Abuse/Neglect moderate citation Info Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment. Aug 11, 2025
Corrected

Abuse/Neglect moderate citation Info Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment. Aug 11, 2025
Corrected

Infection Control critical citation Info Issues related to preventing and controlling infections, including hygiene practices and safety protocols. Aug 11, 2025
Corrected

Compare Nursing Homes around Eugene The information below is reported by the Oregon Department of Human Services, Aging and People with Disabilities.

5 facilities compared · CMS & OR Dept. of Health data · Updated Apr 2026

Filter by care type
Bayberry Commons
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

RC

Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.

Springfield14 85.2% +30%4.04 --23%300.0097- 56 David Ryan Family Associates Llc$13.7M$5.8M42.2%415080
South Hills Rehabilitation Center
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Eugene110 62.2% -5%5.15 -51%-2%06312.6262---$15.5M$3.9M25.4%385167
Avamere Riverpark
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Eugene119 73.8% +12%5.73 -36%+9%2508.3789A+ 27 Riverpark Operations, Llc$19.3M$6.5M33.4%385185
Avamere Rehabilitation of Eugene
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Eugene (Twin Lakes)- 66.8% -5.09 --100.0058- 58 Avamere Health Services Llc$13.2M$4.3M32.8%385053
Creekside Health and Rehab of Cascadia -
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Eugene87--------000.00--------

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Oregon Project Independence (OPI)

OPI

Age 60+
General Oregon resident, at risk of nursing home but not Medicaid-eligible.
Income Limits ~$2,000/month individual, varies
Asset Limits $5,000 individual
OR

Cost-sharing required; rural/urban balance.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Adult day care (~$70/day) Transportation (~5 trips/month)

Oregon Medicaid Community-Based Care

OR Medicaid CBC

Age 65+ or disabled
General Oregon resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
OR

High demand in urban areas (e.g., Portland).

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($70/day) Home modifications ($1,500 avg.)

Program of All-Inclusive Care for the Elderly (PACE)

Oregon PACE (e.g., Providence ElderPlace)

Age 55+
General OR resident (specific counties), NFLOC, safe with PACE support.
Income Limits (2025) ~$2,829/month (Medicaid-eligible); private pay option available.
Asset Limits $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
OR

Available in 11 counties (e.g., Multnomah, Washington); Providence ElderPlace dominant provider.

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Respite Therapies

Medicare Savings Program (MSP)

Oregon Medicare Savings Program

Age 65+ or disabled
General OR resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
OR

Three tiers; includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Low-Income Home Energy Assistance Program (LIHEAP)

Oregon LIHEAP

Age 60+ prioritized
General OR resident, low-income household.
Income Limits (2025) ~$3,970/month individual, 185% FPL
Asset Limits Not assessed; income-focused.
OR

Covers gas, electric, oil; emergency aid via Oregon Energy Fund (OEF).

Benefits
Heating/cooling aid ($300-$1,000/season) Emergency aid ($500 max via OEF)

Family Caregiver Support Program (FCSP)

Oregon Family Caregiver Support Program

Age
General Caregivers of 60+ needing care or 55+ caregivers of others; OR resident; functional needs (2+ ADLs).
Income Limits (2025) No strict cap; prioritizes low-income ~$24,980/year
Asset Limits Not assessed; need-based.
OR

15 regions; rural priority; includes grandparent caregivers.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Training Supplies (~$500/year)

Senior Community Service Employment Program (SCSEP)

Oregon SCSEP

Age 55+
General unemployed, low-income, OR resident.
Income Limits (2025) ~$1,983/month 125% FPL
Asset Limits Not specified; income-focused.
OR

Priority for veterans, rural residents; Easterseals/AARP partnership.

Benefits
Paid training (~20 hours/week at ~$7.25/hour) Job placement

VA Aid and Attendance (A&A) and Housebound Benefits

Oregon VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General OR resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
OR

High veteran demand; Oregon Veterans’ Homes option.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Senior Property Tax Deferral Program

Oregon Property Tax Deferral for Disabled and Senior Citizens

Age 62+
General OR resident, homeowner 5+ years, low-income.
Income Limits (2025) ~$58,000/year household, adjusted annually
Asset Limits Home value < county median; equity > 15%.
OR

Deferred taxes accrue 6% interest; repaid upon sale/death.

Benefits
Tax deferral (~$1,000-$3,000/year avg., varies by county)

Elderly Nutrition Program (ENP)

Oregon Elderly Nutrition Program

Age 60+
General OR resident (or spouse of any age); no income limit.
Income Limits (2025) None; donations encouraged.
Asset Limits Not assessed.
OR

Includes Meals on Wheels; prioritizes homebound/low-income.

Benefits
Home-delivered or congregate meals (~$5-$7/meal value, 5 meals/week avg.)

Places of interest near South Hills Rehabilitation Center

Address 2.4 miles from city center Info Estimated distance in miles from Eugene's city center to South Hills Rehabilitation Center's address, calculated via Google Maps.

Calculate Travel Distance to South Hills Rehabilitation Center

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Address

Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 162
Employees 101
Contractors 61
Staff to resident ratio 2.61:1
11% worse than Oregon average

Oregon average ratio: 2.92:1

Avg staff/day 48
Average shift 7.8 hours
0% compared with Oregon average

Oregon average: 7.8 hours

Total staff hours (quarter) 33,912
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 7
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.3 hours

This role is partially covered by contractors.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 30
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.2 hours

This role is partially covered by contractors.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 75
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.9 hours

This role is partially covered by contractors.

Contractor staffing

Total hours from contractors

28.1%

9,544 contractor hours this quarter

Certified Nursing Assistant: 33 Licensed Practical Nurse: 12 Registered Nurse: 3 Physical Therapy Aide: 3 Occupational Therapy Aide: 3 Physical Therapy Assistant: 2 Speech Language Pathologist: 2 Respiratory Therapy Technician: 1 Medical Director: 1 Clinical Nurse Specialist: 1
Staff by category
Certified Nursing Assistant42337518,89591100%7.9
Licensed Practical Nurse1812305,68191100%8.2
Registered Nurse4371,1948391%8.3
RN Director of Nursing4041,0656571%8.1
Mental Health Service Worker2029766470%7.9
Medication Aide/Technician2029567684%7.8
Physical Therapy Aide3369536571%7.4
Speech Language Pathologist4267606875%6.7
Administrator1015126470%8
Nurse Practitioner1015126470%8
Other Dietary Services Staff1014725965%8
Physical Therapy Assistant3254266470%6.3
Nurse Aide in Training5054254145%7.1
Qualified Social Worker4044086268%6.3
Respiratory Therapy Technician5162876976%3.6
Occupational Therapy Aide0332154853%4.2
Clinical Nurse Specialist2131261618%7.1
Medical Director011481213%4
75 Certified Nursing Assistant
% of Days 100%
30 Licensed Practical Nurse
% of Days 100%
7 Registered Nurse
% of Days 91%
4 RN Director of Nursing
% of Days 71%
2 Mental Health Service Worker
% of Days 70%
2 Medication Aide/Technician
% of Days 84%
6 Physical Therapy Aide
% of Days 71%
6 Speech Language Pathologist
% of Days 75%
1 Administrator
% of Days 70%
1 Nurse Practitioner
% of Days 70%
1 Other Dietary Services Staff
% of Days 65%
5 Physical Therapy Assistant
% of Days 70%
5 Nurse Aide in Training
% of Days 45%
4 Qualified Social Worker
% of Days 68%
6 Respiratory Therapy Technician
% of Days 76%
3 Occupational Therapy Aide
% of Days 53%
3 Clinical Nurse Specialist
% of Days 18%
1 Medical Director
% of Days 13%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 62
Medicare
12
19.4% of residents
Medicaid
47
75.8% of residents
Private pay or other
3
4.8% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 12.9
23% worse than Oregon average

Oregon average: 10.5

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 28.2
34% worse than Oregon average

Oregon average: 21.1

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 16.6%
In line with Oregon average

Oregon average: 16.3%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 37.6%
51% worse than Oregon average

Oregon average: 24.9%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 30.4%
34% worse than Oregon average

Oregon average: 22.6%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 0.0%
100% better than Oregon average

Oregon average: 2.4%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 4.7%
33% better than Oregon average

Oregon average: 6.9%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 1.1%
46% better than Oregon average

Oregon average: 2.1%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 5.6%
7% worse than Oregon average

Oregon average: 5.3%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.0%
100% better than Oregon average

Oregon average: 4.6%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 12.8%
In line with Oregon average

Oregon average: 13.2%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 96.7%
In line with Oregon average

Oregon average: 95.7%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 94.0%
In line with Oregon average

Oregon average: 95.2%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 90.3%
5% better than Oregon average

Oregon average: 86.2%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 2.2%
18% worse than Oregon average

Oregon average: 1.8%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 57.9%
29% worse than Oregon average

Oregon average: 81.2%

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