Total health inspections
7
Louisiana average 6.5
Last Health inspection on May 2025
Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
Southern Hills Healthcare and Rehabilitation
Memory Care Home
Southern Hills Healthcare and Rehabilitation
Memory Care Home
With an established philosophy of service dedicated to the needs, privacy, dignity, and equality of every resident, Southern Hill Healthcare & Rehabilitation is a top choice for memory care assisted living in Shreveport. In the face of challenges and unexpected emergencies as one can expect when handling conditions such as Alzheimer’s and dementia, Southern Hill’s well-equipped staff dedicated to compassionate care, have got you covered. Understanding that specialized approaches and attention is needed for these cases, a broad spectrum of activities developed to stimulate, exercise, and nurture constitute a holistic strategy. Family members are also made part of the resident’s care team, enabling personnel to truly and organically establish rapport for effective routine planning that respects their resident’s individuality.
Worries about unassisted exit are quashed thanks to their unobtrusive transmitter system that allows residents to freely move about without fear for safety. Basic creature comforts are all provided at quality, including lush landscaped gardens, comfortable private and semi-private rooms, hydrotherapy spa rooms, beautiful common spaces for socialization and family visits to promote memory care support groups, and an advanced rehabilitation gym.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Staffing hours breakdown
Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Registered Nurse (RN)
Registered nurse hours per resident per day.
Registered nurse hours per resident per day.
LPN / LVN
Licensed Practical Nurse / Licensed Vocational Nurse hours per resident per day.
Licensed Practical Nurse / Licensed Vocational Nurse hours per resident per day.
Nurse Aide
Nurse aide hours per resident per day.
Nurse aide hours per resident per day.
Total Nursing (Weekend)
Total number of nurse staff hours per resident per day on weekends.
Total number of nurse staff hours per resident per day on weekends.
Physical Therapist
Physical therapist staff hours per resident per day.
Physical therapist staff hours per resident per day.
RN (Weekend)
Registered nurse hours per resident per day on weekends.
Registered nurse hours per resident per day on weekends.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
101
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
73.3%
Residents per day (avg)
74
Occupancy rate
73.3%
Residents per day (avg)
74
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Flexible care needs
Breakdown by payment type
Medicare
40% of new residents, usually for short-term rehab.
Typical stay
3 - 4 months
Private pay
40% of new residents, often for short stays.
Typical stay
2 - 3 months
Medicaid
20% of new residents, often for long-term daily care.
Typical stay
3 years
Finances and operations
Proprietary home
Other
Home revenue
$6.8M
Operating loss
-$5.1K
Proprietary home
Other
Home revenue
$6,750,950.00
Operating loss
$-5,065.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$3.3M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$3.5M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$6.8M
Walk Score: 34 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
Types of Care at Southern Hills Healthcare and Rehabilitation
Skilled Nursing
Memory Care
Hospice Care
Compare Memory Care around Shreveport
The information below is reported by the Louisiana Department of Health, Health Standards Section.
Heritage Manor Stratmore Nursing & Rehabilitation Center
+10%
-15%
+17%
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
SNF
Nursing Homes 24/7 care needed
RC
Respite Care
Shreveport (Springlake, University Terrace)
142
No
A+
11
DAY, CATHERINE
84.2%
$10,789,972.00
$4,562,495.00
42.3%
129.10
3.5232
-
6
-
+10%-15%+17%
Southern Hills Healthcare and Rehabilitation
+38%
+8%
+2%
HC
Hospice Care
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
SNF
Nursing Homes 24/7 care needed
Shreveport (Hyde Park, Brookwood, Southern Hills)
101
No
-
34
BUNDICK, CHELSEA
73.3%
$6,712,987.00
$3,260,299.00
48.6%
73.90
4.4700
2
24
4
+38%+8%+2%
Southern Oaks Nursing & Rehabilitation Center, LLC
-21%
+12%
+23%
HC
Hospice Care
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
SNF
Nursing Homes 24/7 care needed
RC
Respite Care
Shreveport (Highland, Stoner Hill)
61
No
-
44
HATCHER, CLIFTON
88.1%
$6,512,685.00
$2,844,891.00
43.7%
54.60
4.6467
2
13
4
-21%+12%+23%
Heritage Manor Stratmore Nursing & Rehabilitation Center
Type of care:
MC
SNF
RC
Community:
Shreveport (Springlake, University Terrace)
Bed Count:
142
Pets Allowed:
No
Operator:
DAY, CATHERINE
CCN:
195486
Occupancy:
84.2%
Home Revenue:
$10,789,972.00
Payroll Costs:
$4,562,495.00
Payroll %:
42.3%
Avg Residents/Day:
129.10
Overall Rating:
Adj Nurse Hours:
3.5232
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
6
RN share vs State Avg:
+10%
+10%
Staffing vs State Avg:
-15%
-15%
Occupancy vs State Avg:
+17%
+17%
Southern Hills Healthcare and Rehabilitation
Type of care:
HC
MC
SNF
Community:
Shreveport (Hyde Park, Brookwood, Southern Hills)
Bed Count:
101
Pets Allowed:
No
Operator:
BUNDICK, CHELSEA
CCN:
195519
Occupancy:
73.3%
Home Revenue:
$6,712,987.00
Payroll Costs:
$3,260,299.00
Payroll %:
48.6%
Avg Residents/Day:
73.90
Overall Rating:
Adj Nurse Hours:
4.4700
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
2
Citations:
24
Severe Citations:
4
RN share vs State Avg:
+38%
+38%
Staffing vs State Avg:
+8%
+8%
Occupancy vs State Avg:
+2%
+2%
Southern Oaks Nursing & Rehabilitation Center, LLC
Type of care:
HC
MC
SNF
RC
Community:
Shreveport (Highland, Stoner Hill)
Bed Count:
61
Pets Allowed:
No
Operator:
HATCHER, CLIFTON
CCN:
195558
Occupancy:
88.1%
Home Revenue:
$6,512,685.00
Payroll Costs:
$2,844,891.00
Payroll %:
43.7%
Avg Residents/Day:
54.60
Overall Rating:
Adj Nurse Hours:
4.6467
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
2
Citations:
13
Severe Citations:
4
RN share vs State Avg:
-21%
-21%
Staffing vs State Avg:
+12%
+12%
Occupancy vs State Avg:
+23%
+23%Places of interest near Southern Hills Healthcare and Rehabilitation
11.7 miles from city center — 0.26 miles to nearest hospital (Willis Knighton South)
9105 Baird Rd, Shreveport, LA 71118
Calculate Travel Distance to Southern Hills Healthcare and Rehabilitation
Add your location
Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
126
Total Staff
97
Employees
29
Contractors
28,821
Total Hours (Quarter)
43
Avg Staff/Day
7.4
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 8 | 6.3 | No |
| Licensed Practical Nurse | 28 | 8.2 | No |
| Certified Nursing Assistant | 59 | 8.1 | No |
Staff by Category
Administration ⓘ
3 staff
7hs shift avg
Nursing Staff ⓘ
95 staff
8hs shift avg
Physicians & Practitioners ⓘ
2 staff
8.1hs shift avg
Therapy Services ⓘ
20 staff
4hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
6 staff
2.5hs shift avg
Dietary Services ⓘ
0 staff
0hs shift avg
Other Services ⓘ
0 staff
0hs shift avg
Contractor Analysis
7.2%
of total hours from contractors
2,084 contractor hours this quarter
Respiratory Therapy Technician: 4
Speech Language Pathologist: 5
Qualified Social Worker: 6
Physical Therapy Aide: 6
Clinical Nurse Specialist: 1
Physical Therapy Assistant: 3
Medical Director: 2
Occupational Therapy Aide: 1
Occupational Therapy Assistant: 1
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 59 | 0 | 59 | 17,974 | 91 | 100% | 8.1 |
| Licensed Practical Nurse | 28 | 0 | 28 | 7,257 | 91 | 100% | 8.2 |
| Physical Therapy Aide | 0 | 6 | 6 | 883 | 69 | 76% | 4.8 |
| Speech Language Pathologist | 0 | 5 | 5 | 585 | 72 | 79% | 6.2 |
| Registered Nurse | 8 | 0 | 8 | 551 | 67 | 74% | 6.3 |
| Administrator | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 443 | 56 | 62% | 7.9 |
| Qualified Social Worker | 0 | 6 | 6 | 244 | 61 | 67% | 2.5 |
| Physical Therapy Assistant | 0 | 3 | 3 | 116 | 62 | 68% | 1.7 |
| Respiratory Therapy Technician | 0 | 4 | 4 | 87 | 64 | 70% | 1.3 |
| Clinical Nurse Specialist | 0 | 1 | 1 | 74 | 8 | 9% | 9.3 |
| Occupational Therapy Aide | 0 | 1 | 1 | 48 | 10 | 11% | 4.8 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 25 | 4 | 4% | 6.1 |
| Medical Director | 0 | 2 | 2 | 24 | 13 | 14% | 1.8 |
Health Inspection History
Inspections
Total health citations
24
Citations per inspection
3.43
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
20 of 24 citations resulted from standard inspections; and 4 of 24 resulted from complaint investigations.
Breakdown of citation severity (last 3 years)
Critical Health citations
4
4
264% worse than Louisiana averageLouisiana average: 1.1
Serious Health citations
0
0
100% better than Louisiana averageLouisiana average: 0.5
4 critical citations
0 serious citations
20 moderate citations
0 minor citations
Citations history (last 3 years)
Quality of Care critical citation
May 14, 2025
Corrected
Abuse/Neglect critical citation
Feb 07, 2025
Corrected
Abuse/Neglect critical citation
Feb 07, 2025
Corrected
Administration critical citation
Feb 07, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: For-Profit Corporation
Part of: Medi Co.
Resident Census by Payment Source
74
Total Residents
Medicare
5
(6.8%)
ⓘ
Medicaid
55
(74.3%)
ⓘ
Private Pay/Other
14
(18.9%)
ⓘ
Programs & Services
Residents' Group
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Resident Council
ⓘ
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
15.3
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
15.3
30% worse than Louisiana averageLouisiana average: 11.7
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
30.0
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
30.0
47% worse than Louisiana averageLouisiana average: 20.4
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
31.1%
Percent of long-stay residents whose need for help with daily activities has increased
31.1%
51% worse than Louisiana averageLouisiana average: 20.5%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
31.4%
Percent of long-stay residents whose ability to move independently worsened
31.4%
34% worse than Louisiana averageLouisiana average: 23.5%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
27.5%
Percent of low risk long-stay residents who lose control of their bowels or bladder
27.5%
61% worse than Louisiana averageLouisiana average: 17.1%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
5.3%
Percent of long-stay residents experiencing one or more falls with major injury
5.3%
53% worse than Louisiana averageLouisiana average: 3.5%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
7.5%
Percent of long-stay high risk residents with pressure ulcers
7.5%
19% worse than Louisiana averageLouisiana average: 6.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
2.8%
Percent of long-stay residents with a urinary tract infection
2.8%
In line with Louisiana averageLouisiana average: 2.7%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
0.9%
Percent of long-stay residents who lose too much weight
0.9%
83% better than Louisiana averageLouisiana average: 5.1%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
3.3%
Percent of long-stay residents who have depressive symptoms
3.3%
103% worse than Louisiana averageLouisiana average: 1.6%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
25.5%
Percent of long-stay residents who received an antipsychotic medication
25.5%
25% worse than Louisiana averageLouisiana average: 20.4%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
9% better than Louisiana averageLouisiana average: 91.5%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.3%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.3%
In line with Louisiana averageLouisiana average: 94.9%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
2.78
Number of hospitalizations per 1,000 long-stay resident days.
2.78
7% worse than Louisiana averageLouisiana average: 2.61
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
2.54
Number of outpatient emergency department visits per 1,000 long-stay resident days.
2.54
8% better than Louisiana averageLouisiana average: 2.77
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.1%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.1%
20% better than Louisiana averageLouisiana average: 82.5%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
1.8%
Percent of short-stay residents who newly received an antipsychotic medication
1.8%
41% better than Louisiana averageLouisiana average: 3.1%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
98.2%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
98.2%
29% better than Louisiana averageLouisiana average: 76.2%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
19.5%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
19.5%
30% better than Louisiana averageLouisiana average: 27.8%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
9.4%
Percentage of short-stay residents who had an outpatient emergency department visit.
9.4%
36% better than Louisiana averageLouisiana average: 14.7%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Louisiana averageLouisiana average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
47.2%
Percentage of residents at or above expected ability to care for themselves at discharge.
47.2%
12% worse than Louisiana averageLouisiana average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
44.6%
Rate of successful return to home or community from a skilled nursing facility.
44.6%
12% worse than Louisiana averageLouisiana average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$71K
31% lower than Louisiana averageLouisiana average: $103K
Number of fines
2
In line with Louisiana averageLouisiana average: 2.0
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Louisiana averageLouisiana average: 0.3
Fines amount comparison
Fines amount comparison
This facility
$71K
Louisiana average
$103K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
May 14, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
May 14, 2025
$27K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Feb 7, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Feb 7, 2025
$44K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Southern Hills Healthcare and Rehabilitation based on CMS SNF Cost Reports.
Occupancy Rate
73.3%
↑ 3.9pp vs 2022
Net Income
-$5,065
↓ ~$5K vs 2022
Total Payroll
$4,540,883
↑ ~$557K vs 2022
Profit Margin
-0.1%
↓ 0.1pp vs 2022
Loading trend charts...
Guides for Better Senior Living
Care Cost Calculator: See Prices in Your Area
Nursing Home Data Explorer
Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now
The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
Financial Aid for Louisiana Seniors
Get financial aid guidanceContact Us
Who we are
Your Senior Care Partner, Every Step of the Way
We help families find affordable senior communities and unlock same day discounts, Medicaid, and Medicare options tailored to your needs.
Contact us Today
Planning a tour? Check our touring checklist.
Thinking of living here? We can help you speak to a current resident
Looking for a job? Apply for Open Positions at Southern Hills Healthcare and Rehabilitation
Thinking about senior living? Use our bidding system to get competitive quotes from the best homes in your area.
Touring Checklist for Senior Living
Touring a community? Use this expert-backed checklist to stay organized, ask the right questions, and find the perfect fit.
Location
Community Spaces and Overall Environment
Services
Staffing
Accommodations
Finances
Other Notes
0/250
Send Checklist to Your Email
We'll send you a PDF version of the touring checklist.
Feedback
