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The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Situated along Stratmore Drive, Louisiana, Heritage Manor Nursing & Rehabilitation Center is an ideal partner in providing gold standard memory care with skilled nursing to those with conditions that impact memory like Alzheimer’s and dementia. With expert staff on call 24 hours a day specializing in memory care services, and individualized treatment approaches tailored to each resident, Heritage Manor makes the transition from home to professional care, worry-free. Facilities include graceful private and Medicaid rooms, harping on the benefits these give towards a sense of home, privacy and control, delicious dietician-curated meals, a fully-equipped gym, a relaxing spa, and a movie theater.
Emphasizing the need for mental, physical, and emotional stimulation for residents, activities at Heritage Manor foster interest development such as art and crafts sessions, evening puzzles, and monthly parties, while community outings keep things exciting but safe for everyone. Family members are also welcome to join in on social events, ensuring that your loved one receives the support they deserve, in full-force.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 132nd out of 187 homes in Louisiana.| Staff type | Hours / day | vs state avg |
|---|---|---|
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Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
|
12m per day | ▼ 37% State avg: 19m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
|
1h 5m per day | ▼ 8% State avg: 1h 11m per day · National avg: 52m per day |
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Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
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2h 11m per day | ▼ 6% State avg: 2h 20m per day · National avg: 2h 21m per day |
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Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
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2h 48m per day | ▼ 14% State avg: 3h 16m per day · National avg: 3h 26m per day |
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Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
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3m per day | ■ Avg State avg: 3m per day · National avg: 4m per day |
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RN (Weekend)
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
|
9m per day | ▼ 31% State avg: 13m per day · National avg: 29m per day |
Occupancy lower than 85% suggests more openings may be available.
Most residents typically stay for a few weeks or months before returning home or moving on.
58% of new residents, usually for short-term rehab.
28% of new residents, often for short stays.
14% of new residents, often for long-term daily care.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #56 / 191Payroll — state benchmarkedThis home is ranked 56th out of 191 homes in Louisiana.Shows total annual staff payroll benchmarked to the Louisiana average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Key information about the people who lead and staff this community.
In Louisiana, the Department of Health, Health Standards Section performs unannounced onsite surveys to verify that healthcare providers meet both state licensing and federal safety rules.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsLouisiana average 6.5
Last Health inspection on Mar 2025
Louisiana average 25.7
Louisiana average 3.95
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
All 6 citations resulted from standard inspections.
100% better than Louisiana average
Louisiana average: 1.1
0
100% better than Louisiana average
Louisiana average: 0.5
Issues related to medication management, including how drugs are stored, administered, and monitored.
Mar 06, 2025
Corrected
Issues related to the availability and quality of nursing staff and the care they provide.
Jan 11, 2023
Corrected
Issues related to food quality, meal service, and resident's nutritional needs.
Jan 11, 2023
Corrected
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Jan 11, 2023
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Heritage Manor Stratmore Nursing & Rehabilitation Center is located in Shreveport, Louisiana.
Here are the financial assistance programs available to residents in Louisiana.
10.8 miles from city center
Estimated distance in miles from Shreveport's city center to Heritage Manor Stratmore Nursing & Rehabilitation Center's address, calculated via Google Maps.
— 1.28 miles to nearest hospital (CHRISTUS Highland Medical Center)
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This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
19% worse than Louisiana average
Louisiana average ratio: 1.56:1
0% compared with Louisiana average
Louisiana average: 8.2 hours
Manages medical care and health needs.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
6.3 hours
No contractors work on this role.
Assists with medical care and medications.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.8 hours
This role is partially covered by contractors.
Helps with daily care and mobility.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.3 hours
No contractors work on this role.
Total hours from contractors
4,428 contractor hours this quarter
| Certified Nursing Assistant | 75 | 0 | 75 | 25,237 | 91 | 100% | 8.3 |
| Licensed Practical Nurse | 27 | 14 | 41 | 12,405 | 91 | 100% | 8.8 |
| Registered Nurse | 8 | 0 | 8 | 1,289 | 90 | 99% | 6.3 |
| Physical Therapy Aide | 0 | 7 | 7 | 1,080 | 74 | 81% | 6.9 |
| Speech Language Pathologist | 0 | 7 | 7 | 818 | 70 | 77% | 5.8 |
| Qualified Social Worker | 0 | 2 | 2 | 485 | 66 | 73% | 6.7 |
| Therapeutic Recreation Specialist | 0 | 1 | 1 | 472 | 62 | 68% | 7.6 |
| Physical Therapy Assistant | 0 | 4 | 4 | 461 | 72 | 79% | 5.9 |
| Nurse Practitioner | 1 | 0 | 1 | 456 | 57 | 63% | 8 |
| Administrator | 1 | 0 | 1 | 444 | 56 | 62% | 7.9 |
| Respiratory Therapy Technician | 0 | 6 | 6 | 399 | 69 | 76% | 4.3 |
| Feeding Assistant | 0 | 1 | 1 | 264 | 63 | 69% | 4.2 |
| Clinical Nurse Specialist | 0 | 1 | 1 | 46 | 8 | 9% | 5.8 |
| Medical Director | 0 | 2 | 2 | 41 | 13 | 14% | 3.2 |
| Other Physician | 0 | 1 | 1 | 22 | 12 | 13% | 1.8 |
| RN Director of Nursing | 0 | 1 | 1 | 9 | 1 | 1% | 8.5 |
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
126
Residents meet regularly to discuss policies, care quality, and activities
Family members meet regularly to discuss policies, care quality, and activities
State-approved Nurse Aide Training and Competency Evaluation Program on-site
Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
10.3
12% better than Louisiana average
Louisiana average: 11.7
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
18.0
12% better than Louisiana average
Louisiana average: 20.4
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
22.7%
10% worse than Louisiana average
Louisiana average: 20.5%
Percent of long-stay residents whose ability to move independently worsened
15.2%
35% better than Louisiana average
Louisiana average: 23.5%
Percent of low risk long-stay residents who lose control of their bowels or bladder
16.1%
6% better than Louisiana average
Louisiana average: 17.1%
Percent of long-stay residents experiencing one or more falls with major injury
2.3%
32% better than Louisiana average
Louisiana average: 3.5%
Percent of long-stay high risk residents with pressure ulcers
6.3%
In line with Louisiana average
Louisiana average: 6.4%
Percent of long-stay residents with a urinary tract infection
2.0%
26% better than Louisiana average
Louisiana average: 2.7%
Percent of long-stay residents who lose too much weight
5.2%
In line with Louisiana average
Louisiana average: 5.1%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than Louisiana average
Louisiana average: 1.6%
Percent of long-stay residents who received an antipsychotic medication
20.6%
In line with Louisiana average
Louisiana average: 20.4%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.6%
9% better than Louisiana average
Louisiana average: 91.5%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.2%
5% better than Louisiana average
Louisiana average: 94.9%
Number of hospitalizations per 1,000 long-stay resident days.
1.81
31% better than Louisiana average
Louisiana average: 2.61
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.51
45% better than Louisiana average
Louisiana average: 2.77
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
97.5%
18% better than Louisiana average
Louisiana average: 82.5%
Percent of short-stay residents who newly received an antipsychotic medication
1.1%
66% better than Louisiana average
Louisiana average: 3.1%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
95.1%
25% better than Louisiana average
Louisiana average: 76.2%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
17.2%
38% better than Louisiana average
Louisiana average: 27.8%
Percentage of short-stay residents who had an outpatient emergency department visit.
11.7%
20% better than Louisiana average
Louisiana average: 14.7%
Percentage of SNF residents who experience falls with major injury during their stay.
2.1%
170% worse than Louisiana average
Louisiana average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
85.3%
59% better than Louisiana average
Louisiana average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
38.8%
23% worse than Louisiana average
Louisiana average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
The information below is reported by the Louisiana Department of Health, Health Standards Section.
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| Heritage Manor Stratmore Nursing & Rehabilitation Center |
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
RC
Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. |
Shreveport (Springlake, University Terrace) | 142 | No | 11 | - | 20 | A+ |
| Southern Hills Healthcare and Rehabilitation |
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
HC
Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). |
Shreveport (Hyde Park, Brookwood, Southern Hills) | 101 | No | 34 | - | - | - |
| Southern Oaks Nursing & Rehabilitation Center, LLC |
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
HC
Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
RC
Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. |
Shreveport (Highland, Stoner Hill) | 61 | No | 44 | - | - | - |
Historical financial and operational data for Heritage Manor Stratmore Nursing & Rehabilitation Center based on CMS SNF Cost Reports.
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Heritage Manor Stratmore Nursing & Rehabilitation Center is in the Springlake, University Terrace neighborhood of Shreveport.
Heritage Manor Stratmore Nursing & Rehabilitation Center has a walk score of 11. Car-dependent. Most errands require a car, with limited nearby walkable options.
Yes — there are 4 photos of Heritage Manor Stratmore Nursing & Rehabilitation Center in the photo gallery on this page.
(318) 524-2022 will put you in contact with the team at Heritage Manor Stratmore Nursing & Rehabilitation Center.
Yes — Heritage Manor Stratmore Nursing & Rehabilitation Center is a CMS-certified provider of Medicare and Medicaid.
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