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1/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
1/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
With an established philosophy of service dedicated to the needs, privacy, dignity, and equality of every resident, Southern Hill Healthcare & Rehabilitation is a top choice for memory care assisted living in Shreveport. In the face of challenges and unexpected emergencies as one can expect when handling conditions such as Alzheimer’s and dementia, Southern Hill’s well-equipped staff dedicated to compassionate care, have got you covered. Understanding that specialized approaches and attention is needed for these cases, a broad spectrum of activities developed to stimulate, exercise, and nurture constitute a holistic strategy. Family members are also made part of the resident’s care team, enabling personnel to truly and organically establish rapport for effective routine planning that respects their resident’s individuality.
Worries about unassisted exit are quashed thanks to their unobtrusive transmitter system that allows residents to freely move about without fear for safety. Basic creature comforts are all provided at quality, including lush landscaped gardens, comfortable private and semi-private rooms, hydrotherapy spa rooms, beautiful common spaces for socialization and family visits to promote memory care support groups, and an advanced rehabilitation gym.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 32nd out of 182 homes in Louisiana for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 19m per day | ■ Avg State avg: 19m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 57m per day | ▼ 19% State avg: 1h 11m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 39m per day | ▲ 13% State avg: 2h 20m per day · National avg: 2h 21m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 35m per day | ▲ 10% State avg: 3h 16m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 1m per day | ▼ 80% State avg: 3m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 9m per day | ▼ 33% State avg: 13m per day · National avg: 29m per day |
Louisiana average 6.5
Last Health inspection on May 2025
Louisiana average 25.7
Louisiana average 3.95
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
20 of 24 citations resulted from standard inspections; and 4 of 24 resulted from complaint investigations.
264% worse than Louisiana averageLouisiana average: 1.1
100% better than Louisiana averageLouisiana average: 0.5
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
10% more staff per resident than Louisiana average
12% worse than Louisiana average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
All 10 RN Staff are full-time employees. No contractors work on this role.
10
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.5 hoursAssists with medical care and medications.
All 23 LPN Staff are full-time employees. No contractors work on this role.
23
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hoursHelps with daily care and mobility.
All 59 CNA Staff are full-time employees. No contractors work on this role.
59
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
2,020 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 59 | 0 | 59 | 18,959 | 92 | 100% | 7.7 |
| Licensed Practical Nurse | 23 | 0 | 23 | 6,863 | 92 | 100% | 8 |
| Registered Nurse | 10 | 0 | 10 | 1,715 | 89 | 97% | 7.5 |
| Physical Therapy Aide | 0 | 5 | 5 | 933 | 73 | 79% | 5 |
| Speech Language Pathologist | 0 | 6 | 6 | 593 | 72 | 78% | 5.9 |
| Nurse Practitioner | 1 | 0 | 1 | 496 | 62 | 67% | 8 |
| Administrator | 1 | 0 | 1 | 496 | 62 | 67% | 8 |
| Qualified Social Worker | 0 | 5 | 5 | 169 | 67 | 73% | 2.1 |
| Physical Therapy Assistant | 0 | 4 | 4 | 119 | 57 | 62% | 1.7 |
| Respiratory Therapy Technician | 0 | 3 | 3 | 72 | 56 | 61% | 1.2 |
| Occupational Therapy Aide | 0 | 1 | 1 | 48 | 6 | 7% | 8 |
| Clinical Nurse Specialist | 0 | 1 | 1 | 32 | 3 | 3% | 10.5 |
| Medical Director | 0 | 2 | 2 | 31 | 16 | 17% | 1.9 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 24 | 3 | 3% | 8 |
Includes penalties issued in 2025
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
31% lower than Louisiana averageLouisiana average: $103K
In line with Louisiana averageLouisiana average: 2.0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Louisiana averageLouisiana average: 0.3
Penalties are imposed by CMS for violations of federal nursing home regulations.
2 penalties in the past 3 years
Multiple penalties were reported in the last 3 years.
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
May 14, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Feb 7, 2025Last updated: Jan 2026
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
15.3
30% worse than Louisiana averageLouisiana average: 11.7
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
30.0
47% worse than Louisiana averageLouisiana average: 20.4
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
31.1%
51% worse than Louisiana averageLouisiana average: 20.5%
Percent of long-stay residents whose ability to move independently worsened
31.4%
34% worse than Louisiana averageLouisiana average: 23.5%
Percent of low risk long-stay residents who lose control of their bowels or bladder
27.5%
61% worse than Louisiana averageLouisiana average: 17.1%
Percent of long-stay residents experiencing one or more falls with major injury
5.3%
53% worse than Louisiana averageLouisiana average: 3.5%
Percent of long-stay high risk residents with pressure ulcers
7.5%
19% worse than Louisiana averageLouisiana average: 6.4%
Percent of long-stay residents with a urinary tract infection
2.8%
In line with Louisiana averageLouisiana average: 2.7%
Percent of long-stay residents who lose too much weight
0.9%
83% better than Louisiana averageLouisiana average: 5.1%
Percent of long-stay residents who have depressive symptoms
3.3%
103% worse than Louisiana averageLouisiana average: 1.6%
Percent of long-stay residents who received an antipsychotic medication
25.5%
25% worse than Louisiana averageLouisiana average: 20.4%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
9% better than Louisiana averageLouisiana average: 91.5%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.3%
In line with Louisiana averageLouisiana average: 94.9%
Number of hospitalizations per 1,000 long-stay resident days.
2.78
7% worse than Louisiana averageLouisiana average: 2.61
Number of outpatient emergency department visits per 1,000 long-stay resident days.
2.54
8% better than Louisiana averageLouisiana average: 2.77
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.1%
20% better than Louisiana averageLouisiana average: 82.5%
Percent of short-stay residents who newly received an antipsychotic medication
1.8%
41% better than Louisiana averageLouisiana average: 3.1%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
98.2%
29% better than Louisiana averageLouisiana average: 76.2%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
19.5%
30% better than Louisiana averageLouisiana average: 27.8%
Percentage of short-stay residents who had an outpatient emergency department visit.
9.4%
36% better than Louisiana averageLouisiana average: 14.7%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Louisiana averageLouisiana average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
47.2%
12% worse than Louisiana averageLouisiana average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
44.6%
12% worse than Louisiana averageLouisiana average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
40% of new residents, usually for short-term rehab.
40% of new residents, often for short stays.
20% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
74Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Southern Hills Healthcare and Rehabilitation from 2011–2023, based on CMS SNF Cost Reports.
Based on the 2023 CMS SNF Cost Report.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #97 / 186Payroll — State benchmarkedThis home is ranked 97th out of 186 homes in Louisiana. Shows total annual staff payroll benchmarked to the Louisiana average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
New residents most often arrive under Medicare (40% of admissions), and a typical Medicare stay runs around 3 - 4 months.
Coverage residents most often arrive under.
Coverage residents most often leave under.
11.7 miles from city center
Estimated distance in miles from Shreveport's city center to Southern Hills Healthcare and Rehabilitation's address, calculated via Google Maps.
— 0.26 miles to nearest hospital (Willis Knighton South)
Add your location
Southern Hills Healthcare and Rehabilitation is located in Shreveport, Louisiana.
Here are the financial assistance programs available to residents in Louisiana.
The information below is reported by the Louisiana Department of Health, Health Standards Section.
| Heritage Manor of Stratmore Nursing & Rehab Ctr |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Shreveport (Springlake, University Terrace) | 142
Facility
142
LA AVG
113
Rank
#69 / 262 |
80.3%
Facility
80.3%
LA AVG
71.8%
Rank
#62 / 194 | +12% | 3.52
Facility
3.52
LA AVG
4.14
Rank
#135 / 182 | +13% | -15% | $0
Facility
$0
LA AVG
$107.9k
Rank
#1 / 187 | 6
Facility
6
LA AVG
25.7
Rank
#4 / 187 | 3.0
Facility
3.0
LA AVG
3.9
Rank
#36 / 187 | - | 125 | - |
12
Facility
12
LA AVG
37
Rank
#312 / 368 | Catherine Day | $10.9M
Facility
$10.9M
LA AVG
$9.6M
Rank
#67 / 186 | $7.3M
Facility
$7.3M
LA AVG
$3.9M
Rank
#20 / 186 | 67.3%
Facility
67.3%
LA AVG
42%
Rank
#20 / 186 | 195486 | ||||
| Heritage Manor South |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Shreveport (Caddo Parish) | 145
Facility
145
LA AVG
113
Rank
#59 / 262 |
67.0%
Facility
67.0%
LA AVG
71.8%
Rank
#124 / 194 | -7% | 4.96
Facility
4.96
LA AVG
4.14
Rank
#15 / 182 | +41% | +20% | $0
Facility
$0
LA AVG
$107.9k
Rank
#1 / 187 | 18
Facility
18
LA AVG
25.7
Rank
#51 / 187 | 3.6
Facility
3.6
LA AVG
3.9
Rank
#81 / 187 | - | 108 | A+ |
29
Facility
29
LA AVG
37
Rank
#225 / 368 | Jacob Banaka | $8.5M
Facility
$8.5M
LA AVG
$9.6M
Rank
#126 / 186 | $6.4M
Facility
$6.4M
LA AVG
$3.9M
Rank
#34 / 186 | 74.9%
Facility
74.9%
LA AVG
42%
Rank
#3 / 186 | 195408 | ||||
| Heritage Manor West |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
PC Palliative Care | Shreveport | 140
Facility
140
LA AVG
113
Rank
#73 / 262 |
63.9%
Facility
63.9%
LA AVG
71.8%
Rank
#134 / 194 | -11% | 3.98
Facility
3.98
LA AVG
4.14
Rank
#76 / 182 | +56% | -4% | $0
Facility
$0
LA AVG
$107.9k
Rank
#1 / 187 | 18
Facility
18
LA AVG
25.7
Rank
#51 / 187 | 4.5
Facility
4.5
LA AVG
3.9
Rank
#129 / 187 | - | 116 | - |
35
Facility
35
LA AVG
37
Rank
#195 / 368 | Lena Heritage LLC | $8.0M
Facility
$8.0M
LA AVG
$9.6M
Rank
#135 / 186 | $5.5M
Facility
$5.5M
LA AVG
$3.9M
Rank
#59 / 186 | 68.9%
Facility
68.9%
LA AVG
42%
Rank
#12 / 186 | 195447 | ||||
| Southern Hills Healthcare and Rehabilitation |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Shreveport (Hyde Park, Brookwood, Southern Hills) | 101
Facility
101
LA AVG
113
Rank
#163 / 262 |
73.3%
Facility
73.3%
LA AVG
71.8%
Rank
#97 / 194 | +2% | 4.47
Facility
4.47
LA AVG
4.14
Rank
#32 / 182 | +75% | +8% | $61.6k
Facility
$61.6k
LA AVG
$107.9k
Rank
#133 / 187 | 24
Facility
24
LA AVG
25.7
Rank
#103 / 187 | 3.4
Facility
3.4
LA AVG
3.9
Rank
#65 / 187 | 4 | 78 | A+ |
34
Facility
34
LA AVG
37
Rank
#202 / 368 | Chelsea Bundick | $6.8M
Facility
$6.8M
LA AVG
$9.6M
Rank
#149 / 186 | $4.5M
Facility
$4.5M
LA AVG
$3.9M
Rank
#97 / 186 | 67.3%
Facility
67.3%
LA AVG
42%
Rank
#20 / 186 | 195519 | ||||
| Pierremont Healthcare Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Shreveport (Caddo Parish) | 180
Facility
180
LA AVG
113
Rank
#17 / 262 |
67.4%
Facility
67.4%
LA AVG
71.8%
Rank
#121 / 194 | -6% | 3.86
Facility
3.86
LA AVG
4.14
Rank
#91 / 182 | -77% | -7% | $431.5k
Facility
$431.5k
LA AVG
$107.9k
Rank
#184 / 187 | 57
Facility
57
LA AVG
25.7
Rank
#178 / 187 | 3.8
Facility
3.8
LA AVG
3.9
Rank
#95 / 187 | 11 | 117 | A+ |
68
Facility
68
LA AVG
37
Rank
#38 / 368 | Edward Forrest | $19.1M
Facility
$19.1M
LA AVG
$9.6M
Rank
#14 / 186 | $6.4M
Facility
$6.4M
LA AVG
$3.9M
Rank
#32 / 186 | 33.6%
Facility
33.6%
LA AVG
42%
Rank
#172 / 186 | 195312 |
Southern Hills Healthcare and Rehabilitation is in the Hyde Park, Brookwood, Southern Hills neighborhood of Shreveport.
Southern Hills Healthcare and Rehabilitation has a walk score of 34. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
Southern Hills Healthcare and Rehabilitation's occupancy is 73.3%.
Yes — there are 5 photos of Southern Hills Healthcare and Rehabilitation in the photo gallery on this page.
(318) 688-6691 will put you in contact with the team at Southern Hills Healthcare and Rehabilitation.
Yes — Southern Hills Healthcare and Rehabilitation is a CMS-certified provider of Medicare and Medicaid.
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