Southern Oaks Nursing & Rehabilitation Center, LLC is a 61-bed facility located at 1524 Glen Oak Pl in Shreveport, Louisiana. Serving residents in Caddo Parish, the community provides skilled nursing, memory care, respite care, and hospice. Both Medicare and Medicaid are accepted, with each accounting for 44% of admissions.
Staffing levels at this facility are reported above state benchmarks in several categories. Total adjusted nursing hours are 4 hours and 39 minutes per resident per day, which is 12% above the Louisiana average. The facility holds a 4-star CMS staffing sub-rating and a 3-star quality measures sub-rating. However, RN hours are reported at 15 minutes per day, which is 21% below the state average. Occupancy is 88.1%, significantly higher than the Louisiana average of 71.8%.
The Louisiana Department of Health, Health Standards Section, oversees the inspection of this facility. Southern Oaks holds a 1-star overall CMS rating and a 1-star health inspection sub-rating. Records show 13 total citations across five inspections, with eight generated by complaint investigations. Abuse, neglect, and exploitation accounted for 38% of these citations. Three critical citations and one serious citation are on record. Findings from 2025 inspections regarding infection control, pharmacy services, and care planning are listed as corrected. The facility maintains a citations-per-inspection rate of zero.
The campus utilizes electronic medical records and provides regular physician visits and chaplain services. Confirmed amenities include a beauty salon, barbershop, and internet access. The dining program provides daily meals, and transportation services are available for resident use. Specific details regarding monthly pricing are not reported in the available source data.
This facility suits families seeking a higher-occupancy setting with above-average total nursing hours. Families evaluating Southern Oaks Nursing & Rehabilitation Center should ask directly about specific corrective protocols implemented following the abuse and neglect citations and complaint investigations to ensure adequate oversight is in place before making a placement decision.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 15m per day | ▼ 21% State avg: 19m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 1h 10m per day | ■ Avg State avg: 1h 11m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 15m per day | ▼ 4% State avg: 2h 20m per day · National avg: 2h 21m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 15m per day | ■ Avg State avg: 3h 16m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 3m per day | ■ Avg State avg: 3m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 12m per day | ▼ 8% State avg: 13m per day · National avg: 29m per day |
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Number of hospitalizations per 1,000 long-stay resident days.
2.22
15% better than Louisiana averageLouisiana average: 2.61
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.94
66% better than Louisiana averageLouisiana average: 2.77
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
27.3%
In line with Louisiana averageLouisiana average: 27.8%
Percentage of short-stay residents who had an outpatient emergency department visit.
3.2%
78% better than Louisiana averageLouisiana average: 14.7%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Louisiana averageLouisiana average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
78.6%
46% better than Louisiana averageLouisiana average: 53.7%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
4.2 miles from city center
Estimated distance in miles from Shreveport's city center to Southern Oaks Nursing & Rehabilitation Center, LLC's address, calculated via Google Maps.
— 0.31 miles to nearest hospital (Shriners Children's Shreveport)
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The information below is reported by the Louisiana Department of Health, Health Standards Section.
| Heritage Manor South | NH HC MC | Shreveport (Caddo Parish) | 145
Facility
145
LA AVG
113
Rank
#59 / 262 |
67.0%
Facility
67.0%
LA AVG
71.8%
Rank
#130 / 204 | -7% | 4.96
Facility
4.96
LA AVG
4.14
Rank
#16 / 199 | +41% | +20% | $0
Facility
$0
LA AVG
$107.9k
Rank
#1 / 204 | 18
Facility
18
LA AVG
25.7
Rank
#56 / 204 | 3.6
Facility
3.6
LA AVG
3.9
Rank
#89 / 204 | - | 108 | A+ |
29
Facility
29
LA AVG
37
Rank
#225 / 368 | Jacob Banaka | $11.5M
Facility
$11.5M
LA AVG
$9.6M
Rank
#137 / 203 | $5.1M
Facility
$5.1M
LA AVG
$3.9M
Rank
#38 / 203 | 44.1%
Facility
44.1%
LA AVG
42%
Rank
#3 / 203 | 195408 | ||||
| Heritage Manor West | NH HC MC PC | Shreveport | 140
Facility
140
LA AVG
113
Rank
#73 / 262 |
63.9%
Facility
63.9%
LA AVG
71.8%
Rank
#141 / 204 | -11% | 3.98
Facility
3.98
LA AVG
4.14
Rank
#86 / 199 | +56% | -4% | $0
Facility
$0
LA AVG
$107.9k
Rank
#1 / 204 | 18
Facility
18
LA AVG
25.7
Rank
#56 / 204 | 4.5
Facility
4.5
LA AVG
3.9
Rank
#139 / 204 | - | 116 | - |
35
Facility
35
LA AVG
37
Rank
#195 / 368 | Lena Heritage LLC | $10.5M
Facility
$10.5M
LA AVG
$9.6M
Rank
#151 / 203 | $4.6M
Facility
$4.6M
LA AVG
$3.9M
Rank
#68 / 203 | 44.3%
Facility
44.3%
LA AVG
42%
Rank
#15 / 203 | 195447 | ||||
| Southern Hills Healthcare and Rehabilitation | NH HC MC | Shreveport (Hyde Park, Brookwood, Southern Hills) | 101
Facility
101
LA AVG
113
Rank
#163 / 262 |
73.3%
Facility
73.3%
LA AVG
71.8%
Rank
#102 / 204 | +2% | 4.47
Facility
4.47
LA AVG
4.14
Rank
#35 / 199 | +75% | +8% | $61.6k
Facility
$61.6k
LA AVG
$107.9k
Rank
#148 / 204 | 24
Facility
24
LA AVG
25.7
Rank
#112 / 204 | 3.4
Facility
3.4
LA AVG
3.9
Rank
#71 / 204 | 4 | 78 | A+ |
34
Facility
34
LA AVG
37
Rank
#202 / 368 | Chelsea Bundick | $8.1M
Facility
$8.1M
LA AVG
$9.6M
Rank
#165 / 203 | $3.8M
Facility
$3.8M
LA AVG
$3.9M
Rank
#107 / 203 | 46.3%
Facility
46.3%
LA AVG
42%
Rank
#25 / 203 | 195519 | ||||
| Pierremont Healthcare Center | NH MC RC | Shreveport (Caddo Parish) | 180
Facility
180
LA AVG
113
Rank
#17 / 262 |
67.4%
Facility
67.4%
LA AVG
71.8%
Rank
#127 / 204 | -6% | 3.86
Facility
3.86
LA AVG
4.14
Rank
#101 / 199 | -77% | -7% | $431.5k
Facility
$431.5k
LA AVG
$107.9k
Rank
#202 / 204 | 57
Facility
57
LA AVG
25.7
Rank
#194 / 204 | 3.8
Facility
3.8
LA AVG
3.9
Rank
#104 / 204 | 11 | 117 | A+ |
68
Facility
68
LA AVG
37
Rank
#38 / 368 | Edward Forrest | $12.6M
Facility
$12.6M
LA AVG
$9.6M
Rank
#15 / 203 | $5.4M
Facility
$5.4M
LA AVG
$3.9M
Rank
#36 / 203 | 43.2%
Facility
43.2%
LA AVG
42%
Rank
#189 / 203 | 195312 |
Southern Oaks Nursing & Rehabilitation Center, LLC is located in Shreveport, Louisiana.
Here are the financial assistance programs available to residents in Louisiana.
Southern Oaks Nursing & Rehabilitation Center, LLC is in the Highland, Stoner Hill neighborhood.
Southern Oaks Nursing & Rehabilitation Center, LLC has a walk score of 44. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
Yes — there are 5 photos of Southern Oaks Nursing & Rehabilitation Center, LLC in the photo gallery on this page.
(318) 221-0911 will put you in contact with the team at Southern Oaks Nursing & Rehabilitation Center, LLC.
Southern Oaks Nursing & Rehabilitation Center, LLC is not currently listed as a CMS-certified provider of Medicare or Medicaid.
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