Total health inspections
5
Louisiana average 6.5
Last Health inspection on May 2025
Mostly long-term care residents
Most residents stay for extended periods and receive ongoing daily care.
Southern Oaks Nursing & Rehabilitation Center, LLC
Memory Care in Shreveport
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Southern Oaks Nursing & Rehabilitation Center, LLC
Memory Care in Shreveport
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
With a strong foundation rooted in a tradition of exceptional care, Southern Oaks Nursing and Rehabilitation Center, LLC, seamlessly blends time-honored values with adaptability to create an environment that nurtures both the body and the soul. Their dedicated team of passionate professionals has honed their expertise over 55 years as part of the esteemed central management company. Certified by Medicare and Medicaid, the home demonstrates its unwavering commitment to delivering exceptional care to individuals from all walks of life. By utilizing electronic medical records, Southern Oaks ensures efficient and accurate healthcare management. Regular visits from physicians further guarantee comprehensive medical care.
The availability of chaplain services offers solace and spiritual comfort to those seeking inner peace. Additionally, a beauty salon and barbershop are havens of rejuvenation, allowing residents to feel their best. Convenient transportation services cater to various needs, making every destination easily accessible. Recognizing the importance of staying connected, the center offers free Internet access, enabling residents to maintain meaningful relationships with loved ones. The dining experience at Southern Oaks mirrors the warmth of home, with delicious homestyle meals prepared with care and served with a smile.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
4h 39m per day
vs Louisiana avg
+12%
| Staff type | Hours / day | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 15m per day | ▼ 21% State avg: 19m per day · National avg: 41m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 15m per day | ▼ 4% State avg: 2h 20m per day · National avg: 2h 21m per day |
|
Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 15m per day | ■ Avg State avg: 3h 16m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 3m per day | ■ Avg State avg: 3m per day · National avg: 4m per day |
|
RN (Weekend)
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 12m per day | ▼ 8% State avg: 13m per day · National avg: 29m per day |
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
61
This home usually has limited availability
Occupancy is moderate, suggesting balanced demand.
Occupancy rate
88.1%
Residents per day (avg)
55
Occupancy rate
88.1%
Residents per day (avg)
55
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Long-term daily care
Ongoing support needs
Breakdown by payment type
Medicare
44% of new residents, usually for short-term rehab.
Typical stay
2 - 3 months
Private pay
12% of new residents, often for short stays.
Typical stay
7 - 8 months
Medicaid
44% of new residents, often for long-term daily care.
Typical stay
2 - 3 years
Finances and operations
Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$6.5M
Operating loss
-$557.3K
Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$6.5M
Operating loss
-$557.3K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$2.8M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$4.2M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$7.1M
Types of Care at Southern Oaks Nursing & Rehabilitation Center, LLC
Skilled Nursing
Memory Care
Respite Care
Hospice Care
Health Inspection History
Inspections
Total health citations
13
Louisiana average 25.7
Citations per inspection
2.6
Louisiana average 3.95
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
5 of 13 citations resulted from standard inspections; and 8 of 13 resulted from complaint investigations.
Breakdown of citation severity (last 3 years)
Critical Health citations
3
3
173% worse than Louisiana averageLouisiana average: 1.1
Serious Health citations
1
1
100% worse than Louisiana averageLouisiana average: 0.5
3 critical citations
1 serious citation
9 moderate citations
0 minor citations
Citations history (last 3 years)
Infection Control moderate citation
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
May 21, 2025
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
May 21, 2025
Corrected
Pharmacy moderate citation
Issues related to medication management, including how drugs are stored, administered, and monitored.
May 21, 2025
Issues related to medication management, including how drugs are stored, administered, and monitored.
May 21, 2025
Corrected
Quality of Care moderate citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
May 21, 2025
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
May 21, 2025
Corrected
Care Planning moderate citation
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
May 21, 2025
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
May 21, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Memory Care around Shreveport The information below is reported by the Louisiana Department of Health, Health Standards Section.
Filter by care type
| Heritage Manor Stratmore Nursing & Rehabilitation Center |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Shreveport (Springlake, University Terrace) | 142 | No | 11 | - | 20 | A+ |
| Southern Hills Healthcare and Rehabilitation |
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Shreveport (Hyde Park, Brookwood, Southern Hills) | 101 | No | 34 | - | - | - |
| Southern Oaks Nursing & Rehabilitation Center, LLC |
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Shreveport (Highland, Stoner Hill) | 61 | No | 44 | - | - | - |
Financial Assistance for
Memory Care in Louisiana
Get Financial aid guidance
Places of interest near Southern Oaks Nursing & Rehabilitation Center, LLC
4.2 miles from city center
Estimated distance in miles from Shreveport's city center to Southern Oaks Nursing & Rehabilitation Center, LLC's address, calculated via Google Maps.
— 0.31 miles to nearest hospital (Shriners Children's Shreveport)
Calculate Travel Distance to Southern Oaks Nursing & Rehabilitation Center, LLC
Add your location
Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
83
Employees
63
Contractors
20
Staff to resident ratio
1.51:1
0% compared with Louisiana averageLouisiana average ratio: 1.56:1
Avg staff/day
33
Average shift
7.5 hours
9% worse than Louisiana averageLouisiana average: 8.2 hours
Total staff hours (quarter)
22,602
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
3
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
3.1 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
3.1 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
16
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.8 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
32
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hoursNo contractors work on this role.
Contractor staffing
Total hours from contractors
8.5%
1,913 contractor hours this quarter
Physical Therapy Aide: 6
Qualified Social Worker: 5
Speech Language Pathologist: 3
Medical Director: 2
Physical Therapy Assistant: 2
Respiratory Therapy Technician: 2
Staff by category
| Certified Nursing Assistant | 32 | 0 | 32 | 11,936 | 91 | 100% | 7.7 |
| Licensed Practical Nurse | 16 | 0 | 16 | 4,737 | 91 | 100% | 7.8 |
| RN Director of Nursing | 3 | 0 | 3 | 1,450 | 64 | 70% | 8.1 |
| Clinical Nurse Specialist | 5 | 0 | 5 | 705 | 86 | 95% | 7.8 |
| Administrator | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Speech Language Pathologist | 0 | 3 | 3 | 502 | 63 | 69% | 8 |
| Qualified Social Worker | 0 | 5 | 5 | 430 | 66 | 73% | 6.4 |
| Physical Therapy Aide | 0 | 6 | 6 | 415 | 59 | 65% | 5.9 |
| Other Dietary Services Staff | 1 | 0 | 1 | 413 | 55 | 60% | 7.5 |
| Dental Services Staff | 1 | 0 | 1 | 402 | 52 | 57% | 7.7 |
| Physical Therapy Assistant | 0 | 2 | 2 | 257 | 39 | 43% | 6.6 |
| Respiratory Therapy Technician | 0 | 2 | 2 | 240 | 40 | 44% | 6 |
| Medical Director | 0 | 2 | 2 | 69 | 23 | 25% | 2.6 |
| Registered Nurse | 3 | 0 | 3 | 22 | 6 | 7% | 3.1 |
32 Certified Nursing Assistant
% of Days
100%
16 Licensed Practical Nurse
% of Days
100%
3 RN Director of Nursing
% of Days
70%
5 Clinical Nurse Specialist
% of Days
95%
1 Administrator
% of Days
70%
1 Nurse Practitioner
% of Days
70%
3 Speech Language Pathologist
% of Days
69%
5 Qualified Social Worker
% of Days
73%
6 Physical Therapy Aide
% of Days
65%
1 Other Dietary Services Staff
% of Days
60%
1 Dental Services Staff
% of Days
57%
2 Physical Therapy Assistant
% of Days
43%
2 Respiratory Therapy Technician
% of Days
44%
2 Medical Director
% of Days
25%
3 Registered Nurse
% of Days
7%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
55
Medicare
3
5.5% of residents
Medicaid
49
89.1% of residents
Private pay or other
3
5.5% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.3
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.3
20% better than Louisiana averageLouisiana average: 11.7
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
16.5
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
16.5
19% better than Louisiana averageLouisiana average: 20.4
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
13.7%
Percent of long-stay residents whose need for help with daily activities has increased
13.7%
34% better than Louisiana averageLouisiana average: 20.5%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
24.7%
Percent of long-stay residents whose ability to move independently worsened
24.7%
5% worse than Louisiana averageLouisiana average: 23.5%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
11.2%
Percent of low risk long-stay residents who lose control of their bowels or bladder
11.2%
34% better than Louisiana averageLouisiana average: 17.1%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
1.4%
Percent of long-stay residents experiencing one or more falls with major injury
1.4%
58% better than Louisiana averageLouisiana average: 3.5%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
2.0%
Percent of long-stay high risk residents with pressure ulcers
2.0%
68% better than Louisiana averageLouisiana average: 6.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.0%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than Louisiana averageLouisiana average: 2.7%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
4.8%
Percent of long-stay residents who lose too much weight
4.8%
6% better than Louisiana averageLouisiana average: 5.1%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
2.0%
Percent of long-stay residents who have depressive symptoms
2.0%
23% worse than Louisiana averageLouisiana average: 1.6%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
27.2%
Percent of long-stay residents who received an antipsychotic medication
27.2%
33% worse than Louisiana averageLouisiana average: 20.4%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
9% better than Louisiana averageLouisiana average: 91.5%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
5% better than Louisiana averageLouisiana average: 94.9%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
2.22
Number of hospitalizations per 1,000 long-stay resident days.
2.22
15% better than Louisiana averageLouisiana average: 2.61
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.94
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.94
66% better than Louisiana averageLouisiana average: 2.77
Short-stay resident measures
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
21% better than Louisiana averageLouisiana average: 82.5%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
15.4%
Percent of short-stay residents who newly received an antipsychotic medication
15.4%
396% worse than Louisiana averageLouisiana average: 3.1%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
27.3%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
27.3%
In line with Louisiana averageLouisiana average: 27.8%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
3.2%
Percentage of short-stay residents who had an outpatient emergency department visit.
3.2%
78% better than Louisiana averageLouisiana average: 14.7%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Louisiana averageLouisiana average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
78.6%
Percentage of residents at or above expected ability to care for themselves at discharge.
78.6%
46% better than Louisiana averageLouisiana average: 53.7%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$117K
13% higher than Louisiana averageLouisiana average: $103K
Number of fines
2
In line with Louisiana averageLouisiana average: 2.0
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Louisiana averageLouisiana average: 0.3
Fines amount comparison
Fines amount comparison
This facility
$117K
Louisiana average
$103K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Mar 17, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Mar 17, 2025
$109K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
May 22, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
May 22, 2024
$8K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Southern Oaks Nursing & Rehabilitation Center, LLC based on CMS SNF Cost Reports.
Occupancy Rate
88.1%
↑ 1.9pp vs 2023
Net Income
-$557.3K
↓ ~$116.0K vs 2023
Total Payroll
$3.2M
↑ ~$297.2K vs 2023
Profit Margin
-8.6%
↓ 1.0pp vs 2023
Loading trend charts...
Guides for Better Senior Living
Care Cost Calculator: See Prices in Your Area
Nursing Home Data Explorer
Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now
The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
Contact Us
Planning a tour? Check our touring checklist.
Thinking of living here? We can help you speak to a current resident
Thinking about senior living? Use our bidding system to get competitive quotes from the best homes in your area.
Touring Checklist for Senior Living
Touring a community? Use this expert-backed checklist to stay organized, ask the right questions, and find the perfect fit.
Location
Community Spaces and Overall Environment
Services
Staffing
Accommodations
Finances
Other Notes
0/250
Send Checklist to Your Email
We'll send you a PDF version of the touring checklist.
Feedback
Write a review for Southern Oaks Nursing & Rehabilitation Center, LLC
Rate your overall experience with this community
Explore Open Rooms
1
Contact details
2
What type of senior care service are you looking for?
3
What budget do you have in mind for senior care?
4
How soon do you need to find care?
5
Additional details
Thank you for your interest!
Our team will be in touch shortly to help with next steps.
Need Help?
Let us help you or a loved one find the perfect senior home.
