Total health inspections
5
Louisiana average 6.5
Last Health inspection on May 2025
Mostly long-term care residents
Most residents stay for extended periods and receive ongoing daily care.
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Nursing Home in Shreveport
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Southern Oaks Nursing & Rehabilitation Center
Nursing Home in Shreveport
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Southern Oaks Nursing & Rehabilitation Center
Southern Oaks Nursing & Rehabilitation Center is conveniently located on Glen Oaks Avenue just steps away from LSU Medical Center. The facility offers a warm and friendly atmosphere with a focus on quality care. Residents enjoy a variety of services including skilled nursing, rehabilitation, and memory care.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
61
This home usually has limited availability
Occupancy is moderate, suggesting balanced demand.
Occupancy rate
88.1%
Residents per day (avg)
55
Occupancy rate
88.1%
Residents per day (avg)
55
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Long-term daily care
Ongoing support needs
Breakdown by payment type
Medicare
44% of new residents, usually for short-term rehab.
Typical stay
2 - 3 months
Private pay
12% of new residents, often for short stays.
Typical stay
7 - 8 months
Medicaid
44% of new residents, often for long-term daily care.
Typical stay
2 - 3 years
Finances and operations
Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$6.5M
Operating loss
-$557.3K
Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$6.5M
Operating loss
-$557.3K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$2.8M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$4.2M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$7.1M
61-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
About this community
Facility TypeMedicare And Medicaid
CountyCaddo
CMS Certification Number195558
Awards2025 Bronze Award from Central Management
Owner NameSOUTHERN OAKS NURSING & REHABILITATION CENTER, LLC
Profit StatusFor profit - Corporation
Accept Medicaid
Accept Medicare
Rehabilitation Services
Respite Care
Doctor on Staff
Skilled Nursing
24-Hour Staffing
Licensed Nurses And Certified Nursing Assistants
Religious Services
Chaplain Services
Regular Physician Visits
In-House Nurse Practitioner
Beauty Salon/Barber Shop
Laundry Services
Arts And Crafts Center
Interactive Resident Computer System
Electronic Medical Records
Therapeutic Whirlpool Baths
Private And Semiprivate Suites
Diets And Meals Monitored By A Registered Dietician
Homestyle Meals
Free Internet Access
Beautifully Landscaped Grounds
Special Security For Wandering Residents
Large Capacity Emergency Generator
Specific ProgramsSkilled Nursing Services, Alzheimer’s and Dementia Care, Respite Care, Hospice Care, Social Services, Physical, Speech, and Occupational Therapy, Planned Activities and Social Events, Beauty Salon/Barber Shop, Transportation Services
Religious ServicesYes
Operating Hours24 hours a day, 7 days a week
Food DescriptionNutritious and appealing food, combined with good company, make every meal special. Soups and salads are available, and we accommodate residents with special diets.
Meals IncludedYes
Access & Eligibility
Ways to qualify for care at this community, including accepted programs and payment options.
Medicaid Accepted
This facility is certified for eligible Medicaid services.
Medicare Accepted
This facility is certified for eligible Medicare services.
Inspection History
In Louisiana, the Department of Health, Health Standards Section performs unannounced onsite surveys to verify that healthcare providers meet both state licensing and federal safety rules.
7 visits/inspections
Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.
Latest inspection
Date
May 21, 2025
Annual Inspection15 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Louisiana average: 32 deficiencies
Inspection Report Summary for Southern Oaks Nursing & Rehabilitation Center
The most recent inspection on May 21, 2025, identified deficiencies related to care plan implementation, medication administration, and infection control. Earlier inspections showed a pattern of issues with following care plans, medication errors, and failure to protect residents from abuse, including substantiated complaints of verbal and sexual abuse with immediate jeopardy declared and later removed. Inspectors cited failures in protecting residents from harm, timely reporting of abuse, and adherence to physician orders. Enforcement actions included staff terminations and in-service trainings, but fines or license suspensions were not listed in the available reports. The facility’s inspection history shows recurring challenges with care and safety protocols, with no clear trend of improvement or worsening over time.
Health Inspection History
Inspections
Total health citations
13
Louisiana average 25.7
Citations per inspection
2.6
Louisiana average 3.95
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
5 of 13 citations resulted from standard inspections; and 8 of 13 resulted from complaint investigations.
Breakdown of citation severity (last 3 years)
Critical Health citations
3
3
173% worse than Louisiana averageLouisiana average: 1.1
Serious Health citations
1
1
100% worse than Louisiana averageLouisiana average: 0.5
3 critical citations
1 serious citation
9 moderate citations
0 minor citations
Citations history (last 3 years)
Infection Control moderate citation
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
May 21, 2025
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
May 21, 2025
Corrected
Pharmacy moderate citation
Issues related to medication management, including how drugs are stored, administered, and monitored.
May 21, 2025
Issues related to medication management, including how drugs are stored, administered, and monitored.
May 21, 2025
Corrected
Quality of Care moderate citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
May 21, 2025
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
May 21, 2025
Corrected
Care Planning moderate citation
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
May 21, 2025
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
May 21, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Shreveport The information below is reported by the Louisiana Department of Health, Health Standards Section.
Filter by care type
| Booker T.washington Skilled Nursing and Rehabilita |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Shreveport | 80 | 86.2% | +20% | 2.75 | - | -61% | -34% | 0 | 18 | 3.6 | 0 | 73 | - | - | Brownlee, Kourtney | $7.2M | $2.4M | 32.7% | 195615 | |||
| Southern Oaks Nursing & Rehabilitation Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Shreveport | 61 | 88.1% | +23% | 4.65 | -21% | +12% | 2 | 13 | 2.6 | 4 | 55 | - | - | Hatcher, Clifton | $6.5M | $2.8M | 43.7% | 195558 | ||||
| Claiborne Healthcare Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Shreveport | 81 | 80.3% | +12% | 4.19 | +43% | +1% | 2 | 42 | 3.8 | 5 | 67 | - | - | Fox-Cash, Julie | $7.9M | $2.5M | 31.6% | 195316 | ||||
| Garden Park Nursing and Rehabilitation Center | - |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Shreveport | - | - | - | - | - | - | - | - | - | 0 | 0 | 0.0 | 0 | - | - | 19 | - | - | - | - | - |
| Harmony House Nursing and Rehabilitation | - |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Shreveport | - | - | - | - | - | - | - | - | - | 0 | 0 | 0.0 | 0 | - | - | 34 | - | - | - | - | - |
Places of interest near Southern Oaks Nursing & Rehabilitation Center
3.0 miles from city center
Estimated distance in miles from Shreveport's city center to Southern Oaks Nursing & Rehabilitation Center's address, calculated via Google Maps.
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
83
Employees
63
Contractors
20
Staff to resident ratio
1.51:1
0% compared with Louisiana averageLouisiana average ratio: 1.56:1
Avg staff/day
33
Average shift
7.5 hours
9% worse than Louisiana averageLouisiana average: 8.2 hours
Total staff hours (quarter)
22,602
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
3
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
3.1 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
3.1 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
16
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.8 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
32
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hoursNo contractors work on this role.
Contractor staffing
Total hours from contractors
8.5%
1,913 contractor hours this quarter
Physical Therapy Aide: 6
Qualified Social Worker: 5
Speech Language Pathologist: 3
Medical Director: 2
Physical Therapy Assistant: 2
Respiratory Therapy Technician: 2
Staff by category
| Certified Nursing Assistant | 32 | 0 | 32 | 11,936 | 91 | 100% | 7.7 |
| Licensed Practical Nurse | 16 | 0 | 16 | 4,737 | 91 | 100% | 7.8 |
| RN Director of Nursing | 3 | 0 | 3 | 1,450 | 64 | 70% | 8.1 |
| Clinical Nurse Specialist | 5 | 0 | 5 | 705 | 86 | 95% | 7.8 |
| Administrator | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Speech Language Pathologist | 0 | 3 | 3 | 502 | 63 | 69% | 8 |
| Qualified Social Worker | 0 | 5 | 5 | 430 | 66 | 73% | 6.4 |
| Physical Therapy Aide | 0 | 6 | 6 | 415 | 59 | 65% | 5.9 |
| Other Dietary Services Staff | 1 | 0 | 1 | 413 | 55 | 60% | 7.5 |
| Dental Services Staff | 1 | 0 | 1 | 402 | 52 | 57% | 7.7 |
| Physical Therapy Assistant | 0 | 2 | 2 | 257 | 39 | 43% | 6.6 |
| Respiratory Therapy Technician | 0 | 2 | 2 | 240 | 40 | 44% | 6 |
| Medical Director | 0 | 2 | 2 | 69 | 23 | 25% | 2.6 |
| Registered Nurse | 3 | 0 | 3 | 22 | 6 | 7% | 3.1 |
32 Certified Nursing Assistant
% of Days
100%
16 Licensed Practical Nurse
% of Days
100%
3 RN Director of Nursing
% of Days
70%
5 Clinical Nurse Specialist
% of Days
95%
1 Administrator
% of Days
70%
1 Nurse Practitioner
% of Days
70%
3 Speech Language Pathologist
% of Days
69%
5 Qualified Social Worker
% of Days
73%
6 Physical Therapy Aide
% of Days
65%
1 Other Dietary Services Staff
% of Days
60%
1 Dental Services Staff
% of Days
57%
2 Physical Therapy Assistant
% of Days
43%
2 Respiratory Therapy Technician
% of Days
44%
2 Medical Director
% of Days
25%
3 Registered Nurse
% of Days
7%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
55
Medicare
3
5.5% of residents
Medicaid
49
89.1% of residents
Private pay or other
3
5.5% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.3
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.3
20% better than Louisiana averageLouisiana average: 11.7
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
16.5
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
16.5
19% better than Louisiana averageLouisiana average: 20.4
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
13.7%
Percent of long-stay residents whose need for help with daily activities has increased
13.7%
34% better than Louisiana averageLouisiana average: 20.5%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
24.7%
Percent of long-stay residents whose ability to move independently worsened
24.7%
5% worse than Louisiana averageLouisiana average: 23.5%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
11.2%
Percent of low risk long-stay residents who lose control of their bowels or bladder
11.2%
34% better than Louisiana averageLouisiana average: 17.1%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
1.4%
Percent of long-stay residents experiencing one or more falls with major injury
1.4%
58% better than Louisiana averageLouisiana average: 3.5%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
2.0%
Percent of long-stay high risk residents with pressure ulcers
2.0%
68% better than Louisiana averageLouisiana average: 6.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.0%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than Louisiana averageLouisiana average: 2.7%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
4.8%
Percent of long-stay residents who lose too much weight
4.8%
6% better than Louisiana averageLouisiana average: 5.1%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
2.0%
Percent of long-stay residents who have depressive symptoms
2.0%
23% worse than Louisiana averageLouisiana average: 1.6%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
27.2%
Percent of long-stay residents who received an antipsychotic medication
27.2%
33% worse than Louisiana averageLouisiana average: 20.4%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
9% better than Louisiana averageLouisiana average: 91.5%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
5% better than Louisiana averageLouisiana average: 94.9%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
21% better than Louisiana averageLouisiana average: 82.5%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
15.4%
Percent of short-stay residents who newly received an antipsychotic medication
15.4%
396% worse than Louisiana averageLouisiana average: 3.1%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$117K
13% higher than Louisiana averageLouisiana average: $103K
Number of fines
2
In line with Louisiana averageLouisiana average: 2.0
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Louisiana averageLouisiana average: 0.3
Fines amount comparison
Fines amount comparison
This facility
$117K
Louisiana average
$103K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Mar 17, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Mar 17, 2025
$109K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
May 22, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
May 22, 2024
$8K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Southern Oaks Nursing & Rehabilitation Center based on CMS SNF Cost Reports.
Occupancy Rate
88.1%
↑ 1.9pp vs 2023
Net Income
-$557.3K
↓ ~$116.0K vs 2023
Total Payroll
$3.2M
↑ ~$297.2K vs 2023
Profit Margin
-8.6%
↓ 1.0pp vs 2023
Loading trend charts...
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