5/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
5/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Experience a better quality of life at Spokane Veterans Home, a dedicated community in Spokane, WA, offering assisted living. Focusing on Veterans’ welfare, the community provides top-tier care tailored to their unique needs 24/7. Here, residents enjoy a hassle-free lifestyle with housekeeping and laundry services.
Residents enjoy a variety of exciting events and enriching programs that aim to keep them active and socially connected. The community also provides physical and occupational therapy to improve residents’ living experiences. Delicious and well-balanced meals are available for residents’ dietary needs and preferences. The community’s nurturing and welcoming environment creates the ideal setting for residents to thrive in retirement.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 38th out of 90 homes in Washington for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 1h 30m per day | ▲ 70% State avg: 53m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 1m per day | ▼ 97% State avg: 49m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 31m per day | ▼ 6% State avg: 2h 41m per day · National avg: 2h 20m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 35m per day | ▼ 5% State avg: 3h 47m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 3m per day | ▼ 38% State avg: 5m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 1h 15m per day | ▲ 97% State avg: 38m per day · National avg: 28m per day |
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
31% fewer staff per resident than Washington average
0% compared with Washington average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
All 33 RN Staff are full-time employees. No contractors work on this role.
33
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.6 hoursAssists with medical care and medications.
All 1 LPN Staff are full-time employees. No contractors work on this role.
1
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hoursHelps with daily care and mobility.
All 59 CNA Staff are full-time employees. No contractors work on this role.
59
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.6 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
2,836 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 59 | 0 | 59 | 22,500 | 92 | 100% | 8.6 |
| Registered Nurse | 33 | 0 | 33 | 9,052 | 92 | 100% | 8.6 |
| Clinical Nurse Specialist | 9 | 0 | 9 | 3,969 | 92 | 100% | 8.4 |
| Occupational Therapy Assistant | 5 | 0 | 5 | 2,137 | 63 | 68% | 9.2 |
| Dietitian | 3 | 0 | 3 | 1,214 | 88 | 96% | 8 |
| Mental Health Service Worker | 2 | 0 | 2 | 648 | 62 | 67% | 8 |
| Administrator | 1 | 0 | 1 | 504 | 62 | 67% | 8.1 |
| Other Dietary Services Staff | 1 | 0 | 1 | 496 | 62 | 67% | 8 |
| Speech Language Pathologist | 0 | 3 | 3 | 480 | 64 | 70% | 7.1 |
| Physical Therapy Aide | 0 | 2 | 2 | 476 | 63 | 68% | 7.3 |
| Respiratory Therapy Technician | 0 | 1 | 1 | 464 | 58 | 63% | 8 |
| Qualified Social Worker | 0 | 1 | 1 | 446 | 59 | 64% | 7.6 |
| Occupational Therapy Aide | 1 | 0 | 1 | 408 | 51 | 55% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 384 | 49 | 53% | 7.8 |
| Other Physician | 0 | 1 | 1 | 372 | 62 | 67% | 6 |
| Medical Director | 0 | 1 | 1 | 312 | 39 | 42% | 8 |
| Physical Therapy Assistant | 0 | 2 | 2 | 286 | 63 | 68% | 4.5 |
| Licensed Practical Nurse | 1 | 0 | 1 | 216 | 28 | 30% | 7.7 |
| Dental Services Staff | 1 | 0 | 1 | 156 | 20 | 22% | 7.8 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.2
8% better than Washington averageWashington average: 10.0
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
16.6
20% better than Washington averageWashington average: 20.9
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
15.5%
6% better than Washington averageWashington average: 16.4%
Percent of long-stay residents whose ability to move independently worsened
18.1%
17% better than Washington averageWashington average: 21.8%
Percent of low risk long-stay residents who lose control of their bowels or bladder
16.3%
33% better than Washington averageWashington average: 24.3%
Percent of long-stay residents experiencing one or more falls with major injury
3.1%
17% worse than Washington averageWashington average: 2.6%
Percent of long-stay high risk residents with pressure ulcers
4.3%
13% better than Washington averageWashington average: 4.9%
Percent of long-stay residents with a urinary tract infection
3.9%
124% worse than Washington averageWashington average: 1.7%
Percent of long-stay residents who lose too much weight
5.3%
9% better than Washington averageWashington average: 5.8%
Percent of long-stay residents who have depressive symptoms
0.3%
98% better than Washington averageWashington average: 16.2%
Percent of long-stay residents who received an antipsychotic medication
9.7%
33% better than Washington averageWashington average: 14.5%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.9%
In line with Washington averageWashington average: 96.2%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
7% better than Washington averageWashington average: 93.8%
Number of hospitalizations per 1,000 long-stay resident days.
0.26
81% better than Washington averageWashington average: 1.38
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.47
69% better than Washington averageWashington average: 1.51
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
79.4%
10% worse than Washington averageWashington average: 88.1%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than Washington averageWashington average: 1.4%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
94.4%
15% better than Washington averageWashington average: 82.0%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Washington averageWashington average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
25.0%
53% worse than Washington averageWashington average: 53.7%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
23% of new residents, usually for short-term rehab.
75% of new residents, often for short stays.
2% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
100Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Spokane Veterans Home from 2012–2024, based on CMS SNF Cost Reports.
Based on CMS SNF Cost Report for fiscal year ending in 06/2024.
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs.
Rank #11 / 94Payroll — State benchmarkedThis home is ranked 11th out of 94 homes in Washington. Shows total annual staff payroll benchmarked to the Washington average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Rankings are based only on facilities in Washington that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay.
Rank #1 / 94Payroll % — State benchmarkedThis home is ranked 1st out of 94 homes in Washington. Shows payroll as a percentage of revenue versus the Washington average. Well-run Washington facilities typically land around 53–61% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Rankings are based only on facilities in Washington that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
Building Type: 2-story
Beauty Services
Transportation Services
Social and Recreational Activities
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
Most new residents arrive under private pay (75% of admissions), and a typical private pay stay runs around 9 - 10 months.
Coverage residents most often arrive under.
Coverage residents most often leave under.
1.2 miles from city center
Estimated distance in miles from Spokane's city center to Spokane Veterans Home's address, calculated via Google Maps.
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The information below is reported by the Washington Department of Social and Health Services, Residential Care Services.
| Spokane Veterans Home | NH AL | Spokane (East Central) | 100
Facility
100
WA AVG
82
Rank
#93 / 366 |
93.3%
Facility
93.3%
WA AVG
72.5%
Rank
#33 / 310 | +29% | 4.16
Facility
4.16
WA AVG
4.22
Rank
#38 / 90 | +80% | -2% | $0
Facility
$0
WA AVG
$87.7k
Rank
#1 / 92 | 48
Facility
48
WA AVG
48.9
Rank
#45 / 92 | 4.8
Facility
4.8
WA AVG
6.9
Rank
#23 / 92 | 1 | 97 | - |
77
Facility
77
WA AVG
51
Rank
#97 / 628 | Washington State Department Of Vete | $14.8M
Facility
$14.8M
WA AVG
$13.2M
Rank
#73 / 94 | $11.9M
Facility
$11.9M
WA AVG
$5.7M
Rank
#11 / 94 | 80.4%
Facility
80.4%
WA AVG
45.5%
Rank
#1 / 94 | 505509 | ||||
| Rockwood South Hill | NH AL IL MC | Spokane (Downtown Spokane) | 90
Facility
90
WA AVG
82
Rank
#134 / 366 |
77.8%
Facility
77.8%
WA AVG
72.5%
Rank
#133 / 310 | +7% | 5.77
Facility
5.77
WA AVG
4.22
Rank
#4 / 90 | +104% | +37% | $0
Facility
$0
WA AVG
$87.7k
Rank
#1 / 92 | 48
Facility
48
WA AVG
48.9
Rank
#45 / 92 | 12.0
Facility
12.0
WA AVG
6.9
Rank
#83 / 92 | - | 35 | - |
96
Facility
96
WA AVG
51
Rank
#15 / 628 | Chris Bafus | $24.8M
Facility
$24.8M
WA AVG
$13.2M
Rank
#6 / 94 | $15.9M
Facility
$15.9M
WA AVG
$5.7M
Rank
#6 / 94 | 64.3%
Facility
64.3%
WA AVG
45.5%
Rank
#67 / 94 | 505033 |
Spokane Veterans Home is located in Spokane, Washington.
Here are the financial assistance programs available to residents in Washington.
Spokane Veterans Home is in the East Central neighborhood.
Spokane Veterans Home has a walk score of 77. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
Spokane Veterans Home's occupancy is 93.3%.
Yes — there are 4 photos of Spokane Veterans Home in the photo gallery on this page.
Spokane Veterans Home is located at 222 E 5Th Ave, Spokane, WA 99202.
(509) 344-5770 will put you in contact with the team at Spokane Veterans Home.
Yes — Spokane Veterans Home is a CMS-certified provider of Medicare and Medicaid.
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