Total health inspections
10
Washington average 7.8
Last Health inspection on Mar 2025
Primarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
Spokane Veterans Home
Nursing Home & Assisted Living · Spokane, WA
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Spokane Veterans Home
Nursing Home & Assisted Living · Spokane, WA
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Spokane Veterans Home accepts Medicare, Medicaid, and private pay.
Experience a better quality of life at Spokane Veterans Home, a dedicated community in Spokane, WA, offering assisted living. Focusing on Veterans’ welfare, the community provides top-tier care tailored to their unique needs 24/7. Here, residents enjoy a hassle-free lifestyle with housekeeping and laundry services.
Residents enjoy a variety of exciting events and enriching programs that aim to keep them active and socially connected. The community also provides physical and occupational therapy to improve residents’ living experiences. Delicious and well-balanced meals are available for residents’ dietary needs and preferences. The community’s nurturing and welcoming environment creates the ideal setting for residents to thrive in retirement.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 32nd out of 61 homes in Washington.
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 32nd out of 61 homes in Washington.Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
4h 10m per day
Rank #32 / 61Nurse hours — state benchmarkedThis home is ranked 32nd out of 61 homes in Washington.Shows adjusted nurse hours per resident per day benchmarked to the Washington average, with a ranking across 61 Washington SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.
vs Washington avg
-2%
Standout metric
RN (Weekend) is +87% above state avg
| Staff type | Hours / day | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 1h 28m per day | ▲ 66% State avg: 53m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 3m per day | ▼ 94% State avg: 49m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 22m per day | ▼ 12% State avg: 2h 41m per day · National avg: 2h 20m per day |
|
Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 25m per day | ▼ 10% State avg: 3h 47m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 3m per day | ▼ 40% State avg: 5m per day · National avg: 4m per day |
|
RN (Weekend)
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 1h 11m per day | ▲ 87% State avg: 38m per day · National avg: 28m per day |
Capacity and availability
This home usually has limited availability
Occupancy between 85% and 95% suggests balanced demand.
Occupancy rate
93.3%
Rank #2 / 64Occupancy rate — state benchmarkedThis home is ranked 2nd out of 64 homes in Washington.Shows this facility's occupancy rate versus the Washington average, with its statewide rank out of 64. Higher occupancy signals strong local demand and financial stability.
Avg. Length of Stay
308 days
Occupancy rate
93.3%
Rank #2 / 64Occupancy rate — state benchmarkedThis home is ranked 2nd out of 64 homes in Washington.Shows this facility's occupancy rate versus the Washington average, with its statewide rank out of 64. Higher occupancy signals strong local demand and financial stability.
Avg. Length of Stay
308 days
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Breakdown by payment type
Medicare
23% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
75% of new residents, often for short stays.
Typical stay
9 - 10 months
Medicaid
2% of new residents, often for long-term daily care.
Typical stay
8 years
Finances and operations
Governmental community
Operated by city authorities.
Home revenue
$10.7M
Operating deficit
-$3.0M
Governmental community
Operated by city authorities.
Home revenue
$10.7M Rank #50 / 64Revenue — state benchmarkedThis home is ranked 50th out of 64 homes in Washington.Shows this facility's annual revenue compared to the Washington SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.
Operating deficit
-$3.0M
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #16 / 64Payroll — state benchmarkedThis home is ranked 16th out of 64 homes in Washington.Shows total annual staff payroll benchmarked to the Washington average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.
$14.2M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #16 / 64Payroll — state benchmarkedThis home is ranked 16th out of 64 homes in Washington.Shows total annual staff payroll benchmarked to the Washington average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
-$3.1M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$11.1M
Walk Score: 77 / 100 Rank #12 / 64Walk Score — state benchmarkedThis home is ranked 12th out of 64 homes in Washington.Shows how walkable this facility's neighborhood is compared to the average Walk Score across Washington SNFs. Higher scores benefit residents, families, and staff.
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
What does this home offer?
Building Type: 2-story
Dining Services
Beauty Services
Transportation Services
Social and Recreational Activities
Types of Care at Spokane Veterans Home
Assisted Living
Health Inspection History
Inspections
Total health citations
48
Rank #29 / 61Health citations — state benchmarkedThis home is ranked 29th out of 61 homes in Washington.Shows this facility's total health deficiency citations benchmarked to the Washington state average, with a ranking across all 61 WA SNFs. Lower citation counts earn a better rank.
Washington average 48.9
Citations per inspection
4.8
Rank #17 / 61Citations per inspection — state benchmarkedThis home is ranked 17th out of 61 homes in Washington.Shows average deficiency citations per CMS inspection for this facility versus the Washington mean across 61 SNFs with citation data. Lower is better.
Washington average 6.92
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
38 of 48 citations resulted from standard inspections; and 10 of 48 resulted from complaint investigations.
Breakdown of citation severity (last 4 years)
Critical Health citations
0
100% better than Washington averageWashington average: 0.3
Serious Health citations
1
1
41% better than Washington averageWashington average: 1.7
0 critical citations
1 serious citation
47 moderate citations
0 minor citations
Citations history (last 4 years)
Infection Control moderate citation
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Mar 25, 2025
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Mar 25, 2025
Corrected
Nutrition moderate citation
Issues related to food quality, meal service, and resident's nutritional needs.
Mar 25, 2025
Issues related to food quality, meal service, and resident's nutritional needs.
Mar 25, 2025
Corrected
Nutrition moderate citation
Issues related to food quality, meal service, and resident's nutritional needs.
Mar 25, 2025
Issues related to food quality, meal service, and resident's nutritional needs.
Mar 25, 2025
Corrected
Pharmacy moderate citation
Issues related to medication management, including how drugs are stored, administered, and monitored.
Mar 25, 2025
Issues related to medication management, including how drugs are stored, administered, and monitored.
Mar 25, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Financial Assistance for
Nursing Home in Washington
Spokane Veterans Home is located in Spokane, Washington.
Here are the financial assistance programs available to residents in Washington.
Places of interest near Spokane Veterans Home
1.2 miles from city center
Estimated distance in miles from Spokane's city center to Spokane Veterans Home's address, calculated via Google Maps.
Calculate Travel Distance to Spokane Veterans Home
Add your location
Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
114
Employees
100
Contractors
14
Staff to resident ratio
1.14:1
38% worse than Washington averageWashington average ratio: 1.85:1
Avg staff/day
54
Average shift
8.6 hours
6% better than Washington averageWashington average: 8.1 hours
Total staff hours (quarter)
42,323
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
24
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.2 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.2 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
2
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
52
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.9 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.9 hoursNo contractors work on this role.
Contractor staffing
Total hours from contractors
6.5%
2,735 contractor hours this quarter
Speech Language Pathologist: 4
Physical Therapy Assistant: 3
Qualified Social Worker: 3
Physical Therapy Aide: 1
Respiratory Therapy Technician: 1
Other Physician: 1
Medical Director: 1
Staff by category
| Certified Nursing Assistant | 52 | 0 | 52 | 21,460 | 91 | 100% | 8.9 |
| Registered Nurse | 24 | 0 | 24 | 8,104 | 91 | 100% | 9.2 |
| Clinical Nurse Specialist | 9 | 0 | 9 | 3,787 | 91 | 100% | 8.4 |
| Occupational Therapy Assistant | 4 | 0 | 4 | 1,729 | 63 | 69% | 9.2 |
| Dietitian | 3 | 0 | 3 | 801 | 79 | 87% | 8 |
| Licensed Practical Nurse | 2 | 0 | 2 | 740 | 65 | 71% | 8 |
| Other Dietary Services Staff | 1 | 0 | 1 | 577 | 69 | 76% | 8.4 |
| Speech Language Pathologist | 0 | 4 | 4 | 499 | 65 | 71% | 6.9 |
| Administrator | 1 | 0 | 1 | 488 | 61 | 67% | 8 |
| Mental Health Service Worker | 1 | 0 | 1 | 488 | 61 | 67% | 8 |
| Occupational Therapy Aide | 1 | 0 | 1 | 483 | 61 | 67% | 7.9 |
| Respiratory Therapy Technician | 0 | 1 | 1 | 480 | 60 | 66% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 472 | 59 | 65% | 8 |
| Physical Therapy Aide | 0 | 1 | 1 | 469 | 62 | 68% | 7.6 |
| Dental Services Staff | 1 | 0 | 1 | 463 | 58 | 64% | 8 |
| Other Physician | 0 | 1 | 1 | 378 | 63 | 69% | 6 |
| Qualified Social Worker | 0 | 3 | 3 | 333 | 53 | 58% | 6.3 |
| Medical Director | 0 | 1 | 1 | 304 | 38 | 42% | 8 |
| Physical Therapy Assistant | 0 | 3 | 3 | 271 | 59 | 65% | 4.6 |
52 Certified Nursing Assistant
% of Days
100%
24 Registered Nurse
% of Days
100%
9 Clinical Nurse Specialist
% of Days
100%
4 Occupational Therapy Assistant
% of Days
69%
3 Dietitian
% of Days
87%
2 Licensed Practical Nurse
% of Days
71%
1 Other Dietary Services Staff
% of Days
76%
4 Speech Language Pathologist
% of Days
71%
1 Administrator
% of Days
67%
1 Mental Health Service Worker
% of Days
67%
1 Occupational Therapy Aide
% of Days
67%
1 Respiratory Therapy Technician
% of Days
66%
1 Nurse Practitioner
% of Days
65%
1 Physical Therapy Aide
% of Days
68%
1 Dental Services Staff
% of Days
64%
1 Other Physician
% of Days
69%
3 Qualified Social Worker
% of Days
58%
1 Medical Director
% of Days
42%
3 Physical Therapy Assistant
% of Days
65%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
100
Medicare
50
50% of residents
Medicaid
50
50% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.2
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.2
8% better than Washington averageWashington average: 10.0
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
16.6
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
16.6
20% better than Washington averageWashington average: 20.9
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
15.5%
Percent of long-stay residents whose need for help with daily activities has increased
15.5%
6% better than Washington averageWashington average: 16.4%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
18.1%
Percent of long-stay residents whose ability to move independently worsened
18.1%
17% better than Washington averageWashington average: 21.8%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
16.3%
Percent of low risk long-stay residents who lose control of their bowels or bladder
16.3%
33% better than Washington averageWashington average: 24.3%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
3.1%
Percent of long-stay residents experiencing one or more falls with major injury
3.1%
17% worse than Washington averageWashington average: 2.6%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
4.3%
Percent of long-stay high risk residents with pressure ulcers
4.3%
13% better than Washington averageWashington average: 4.9%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
3.9%
Percent of long-stay residents with a urinary tract infection
3.9%
124% worse than Washington averageWashington average: 1.7%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
5.3%
Percent of long-stay residents who lose too much weight
5.3%
9% better than Washington averageWashington average: 5.8%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.3%
Percent of long-stay residents who have depressive symptoms
0.3%
98% better than Washington averageWashington average: 16.2%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
9.7%
Percent of long-stay residents who received an antipsychotic medication
9.7%
33% better than Washington averageWashington average: 14.5%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.9%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.9%
In line with Washington averageWashington average: 96.2%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
7% better than Washington averageWashington average: 93.8%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
0.26
Number of hospitalizations per 1,000 long-stay resident days.
0.26
81% better than Washington averageWashington average: 1.38
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.47
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.47
69% better than Washington averageWashington average: 1.51
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
79.4%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
79.4%
10% worse than Washington averageWashington average: 88.1%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than Washington averageWashington average: 1.4%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
94.4%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
94.4%
15% better than Washington averageWashington average: 82.0%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Washington averageWashington average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
25.0%
Percentage of residents at or above expected ability to care for themselves at discharge.
25.0%
53% worse than Washington averageWashington average: 53.7%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
Financial Trends
Historical financial and operational data for Spokane Veterans Home based on CMS SNF Cost Reports.
Occupancy Rate
93.3%
↑ 12.6pp vs 2023
Net Income
-$3.0M
↓ ~$3.0M vs 2023
Total Payroll
$14.2M
↑ ~$1.2M vs 2023
Profit Margin
-28.2%
↓ 27.8pp vs 2023
Guides for Better Senior Living
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Frequently Asked Questions about Spokane Veterans Home
What neighborhood is Spokane Veterans Home in?
Spokane Veterans Home is in the East Central neighborhood.
Is Spokane Veterans Home in a walkable area?
Spokane Veterans Home has a walk score of 77. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
What is the occupancy rate at Spokane Veterans Home?
Spokane Veterans Home's occupancy is 93.3%.
What is the address of Spokane Veterans Home?
Spokane Veterans Home is located at 222 E 5th Ave, Spokane, WA 99202, United States.
What is the phone number of Spokane Veterans Home?
(509) 344-5770 will put you in contact with the team at Spokane Veterans Home.
Is Spokane Veterans Home Medicare or Medicaid certified?
Yes — Spokane Veterans Home is a CMS-certified provider of Medicare and Medicaid.
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