Mostly long-term care residents
Most residents stay for extended periods and receive ongoing daily care.
New residents most often arrive under Medicaid (44% of admissions), and a typical Medicaid stay runs around 5 - 6 months.
Spring Gate Rehabilitation and Healthcare Center occupies a single-story building at 3909 Covington Pike in Memphis, Tennessee. The 206-bed facility has been operating for 34 years under various operators and is currently run by Memphis Operator, LLC, with Kristian Carr-Grisby as administrator. Care designations include nursing home, memory care, palliative care, and respite care. The Covington Pike corridor carries a Walk Score of 30, so families and staff will almost always need a car.
Current occupancy is 119 of 206 beds, a 58% fill rate. The average length of stay is 99 days; a figure that reflects both short-term rehabilitation cases and residents with longer-term nursing needs.
Staffing runs at 2 hours and 55 minutes of total nursing care per resident per day, with registered nurses providing 49 minutes of that. A doctor is on staff, and a medical director is on site. The 900 square-foot rehabilitation and therapy center supports physical, occupational, and respiratory therapy. Named clinical programs include wound care therapies, IV medication therapy, dysphagia training, a fall management program, and a patient and family education program.
The on-site services list is notably broad for a facility this size: a dentist, podiatrist, dialysis unit, salon and spa, and religious services are all available without leaving the building. Pet therapy is offered. Dining is described as fine dining with gourmet menus. Residents have access to an outdoor courtyard, manicured gardens, a family and resident lounge, in-room cable, and WiFi. The facility accepts Medicaid, Medicare, and private pay.
State inspections have tended to focus on medication management, infection prevention and control, fall and injury prevention, care planning and documentation, resident rights and protections, staffing and staff credentials, environmental and hazardous-materials safety, and housekeeping and upkeep; a wide range of operational areas.
Spring Gate offers a clinically dense, full-service environment in Memphis including dialysis, dentistry, podiatry, and multiple named rehabilitation programs on one campus, and is suited to older adults with complex or layered care needs whose families want specialty services accessible without arranging outside transport.
Spring Gate Rehabilitation and Healthcare Center is legally operated by Memphis Operator, LLC, and administered by Kristian Carr-Grisby.
In Tennessee, the Department of Health, Division of Health Care Facilities performs unannounced inspections and investigations to ensure facilities provide high-quality resident care.
Citations
| This Facility | TN Average | vs. TN Avg |
|---|---|---|---|
|
Total citations
| 47 | 4 | This facility has 1075% more total citations than a typical Tennessee nursing home (47 vs. TN avg 4).↑ 1075% worse |
|
Citations per year
| 6.7 | 0.6 | This facility has 1017% more citations per year than a typical Tennessee nursing home (6.7 vs. TN avg 0.6).↑ 1017% worse |
Tennessee average 3.5
Last Health inspection on Apr 2025
Tennessee average 15.4
Tennessee average 4.39
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
20 of 39 citations resulted from standard inspections; 6 of 39 resulted from complaint investigations; and 13 of 39 came from combined inspections (standard and complaint).
Tennessee average: 1.1
Tennessee average: 0.6
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
Manages medical care and health needs.
Assists with medical care and medications.
Helps with daily care and mobility.
Total hours from contractors
3,821 contractor hours this quarter
| Certified Nursing Assistant | 86 | 0 | 86 | 21,606 | 92 | 100% | 7.1 |
| Licensed Practical Nurse | 22 | 0 | 22 | 7,102 | 92 | 100% | 7.4 |
| Registered Nurse | 18 | 1 | 19 | 5,390 | 92 | 100% | 8 |
| Qualified Activities Professional | 13 | 0 | 13 | 3,257 | 92 | 100% | 9.1 |
| RN Director of Nursing | 6 | 0 | 6 | 2,734 | 70 | 76% | 9.2 |
| Clinical Nurse Specialist | 9 | 0 | 9 | 1,562 | 66 | 72% | 9.2 |
| Physical Therapy Aide | 0 | 4 | 4 | 1,141 | 81 | 88% | 6.2 |
| Other Dietary Services Staff | 2 | 0 | 2 | 916 | 69 | 75% | 6.9 |
| Speech Language Pathologist | 0 | 3 | 3 | 757 | 64 | 70% | 6.8 |
| Mental Health Service Worker | 2 | 0 | 2 | 720 | 65 | 71% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 540 | 54 | 59% | 10 |
| Occupational Therapy Aide | 0 | 3 | 3 | 533 | 55 | 60% | 7.9 |
| Administrator | 2 | 0 | 2 | 504 | 62 | 67% | 8 |
| Dietitian | 1 | 0 | 1 | 502 | 64 | 70% | 7.8 |
| Respiratory Therapy Technician | 0 | 2 | 2 | 477 | 65 | 71% | 7.1 |
| Physical Therapy Assistant | 0 | 2 | 2 | 417 | 60 | 65% | 7 |
| Qualified Social Worker | 0 | 1 | 1 | 412 | 73 | 79% | 5.6 |
| Dental Services Staff | 1 | 0 | 1 | 344 | 41 | 45% | 8.4 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 65 | 25 | 27% | 2.6 |
| Medical Director | 0 | 1 | 1 | 17 | 9 | 10% | 1.9 |
Includes penalties issued in 2024-2025
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Penalties are imposed by CMS for violations of federal nursing home regulations.
4 penalties in the past 3 years
Multiple penalties were reported in the last 3 years.
Last updated: Jan 2026
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
30% of new residents, usually for short-term rehab.
26% of new residents, often for short stays.
44% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Historical financial and operational data for Spring Gate Rehabilitation and Healthcare Center from 2011–2023, based on CMS SNF Cost Reports.
Key figures below are for fiscal year ending in 12/2023.
Based on CMS SNF Cost Report for fiscal year ending in 12/2023.
No pets allowed
Building Type: Single-story
Most residents stay for extended periods and receive ongoing daily care.
New residents most often arrive under Medicaid (44% of admissions), and a typical Medicaid stay runs around 5 - 6 months.
Coverage residents most often arrive under.
Coverage residents most often leave under.
Kristian Carr is a Licensed Nursing Home Administrator with over 15 years of experience leading senior care and healthcare organizations. She is known for strengthening operations, enhancing resident experiences, and guiding teams with a people-first, service-driven approach.
3909 Covington Pike, Memphis, TN 38135 — 0.15 miles to nearest hospital (Methodist North Hospital)
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The information below is reported by the Tennessee Department of Health, Division of Health Care Facilities.
| Kirby Pines | NH AL IL MC SNF | Memphis | 120
Facility
120
TN AVG
88
Rank
#81 / 425 | - | - | 7.39
Facility
7.39
TN AVG
3.63
Rank
#2 / 190 | +87% | +104% | $0
Facility
$0
TN AVG
$90.9k
Rank
#1 / 196 | 2
Facility
2
TN AVG
15.4
Rank
#1 / 194 | 2.0
Facility
2.0
TN AVG
4.4
Rank
#13 / 194 | - | 7 | - |
31
Facility
31
TN AVG
34
Rank
#303 / 551 | Psalms, Inc | $25.0MFiscal year ending 12/2023
Facility
$25.0MFiscal year ending 12/2023
TN AVG
$11.5M
Rank
#3 / 194 | $9.5MFiscal year ending 12/2023
Facility
$9.5MFiscal year ending 12/2023
TN AVG
$4.6M
Rank
#32 / 194 | 38.2%Fiscal year ending 12/2023
Facility
38.2%Fiscal year ending 12/2023
TN AVG
41%
Rank
#192 / 194 | 445189 | ||||
| Signature HealthCARE of Primacy | NH RC SNF | Memphis (White Station) | 78
Facility
78
TN AVG
88
Rank
#216 / 425 |
65.4%
Facility
65.4%
TN AVG
71.5
Rank
#185 / 272 | -8% | 3.69
Facility
3.69
TN AVG
3.63
Rank
#61 / 190 | +31% | +2% | $0
Facility
$0
TN AVG
$90.9k
Rank
#1 / 196 | 10
Facility
10
TN AVG
15.4
Rank
#61 / 194 | 5.0
Facility
5.0
TN AVG
4.4
Rank
#120 / 194 | - | 51 | - |
53
Facility
53
TN AVG
34
Rank
#108 / 551 | Charla Scott | $13.0MFiscal year ending 12/2023
Facility
$13.0MFiscal year ending 12/2023
TN AVG
$11.5M
Rank
#45 / 194 | $5.4MFiscal year ending 12/2023
Facility
$5.4MFiscal year ending 12/2023
TN AVG
$4.6M
Rank
#99 / 194 | 41.6%Fiscal year ending 12/2023
Facility
41.6%Fiscal year ending 12/2023
TN AVG
41%
Rank
#184 / 194 | 445140 | ||||
| Trezevant | NH AL IL MC SNF | Memphis (Waynoka) | 104
Facility
104
TN AVG
88
Rank
#132 / 425 | - | - | 8.49
Facility
8.49
TN AVG
3.63
Rank
#1 / 190 | +66% | +134% | $0
Facility
$0
TN AVG
$90.9k
Rank
#1 / 196 | 3
Facility
3
TN AVG
15.4
Rank
#11 / 194 | 1.5
Facility
1.5
TN AVG
4.4
Rank
#6 / 194 | - | 11 | A+ |
29
Facility
29
TN AVG
34
Rank
#317 / 551 | Paul Martin | $11.8MFiscal year ending 07/2024
Facility
$11.8MFiscal year ending 07/2024
TN AVG
$11.5M
Rank
#2 / 194 | $17.3MFiscal year ending 07/2024
Facility
$17.3MFiscal year ending 07/2024
TN AVG
$4.6M
Rank
#2 / 194 | 146.9%Fiscal year ending 07/2024
Facility
146.9%Fiscal year ending 07/2024
TN AVG
41%
Rank
#99 / 194 | 445133 | ||||
| Allenbrooke Nursing & Rehab Center | NH SNF | Memphis | 180
Facility
180
TN AVG
88
Rank
#16 / 425 |
85.2%
Facility
85.2%
TN AVG
71.5
Rank
#73 / 272 | +19% | 3.53
Facility
3.53
TN AVG
3.63
Rank
#79 / 190 | -15% | -3% | $8.3k
Facility
$8.3k
TN AVG
$90.9k
Rank
#132 / 196 | 8
Facility
8
TN AVG
15.4
Rank
#43 / 194 | 4.0
Facility
4.0
TN AVG
4.4
Rank
#82 / 194 | 1 | 153 | A+ |
48
Facility
48
TN AVG
34
Rank
#159 / 551 | Richie Anderson | $17.5MFiscal year ending 12/2023
Facility
$17.5MFiscal year ending 12/2023
TN AVG
$11.5M
Rank
#32 / 194 | $11.5MFiscal year ending 12/2023
Facility
$11.5MFiscal year ending 12/2023
TN AVG
$4.6M
Rank
#11 / 194 | 65.5%Fiscal year ending 12/2023
Facility
65.5%Fiscal year ending 12/2023
TN AVG
41%
Rank
#4 / 194 | 445485 | ||||
| Spring Gate Rehabilitation and Healthcare Center | NH MC PC RC SNF | Memphis (Sunset Trace) | 206
Facility
206
TN AVG
88
Rank
#5 / 425 |
48.2%
Facility
48.2%
TN AVG
71.5
Rank
#239 / 272 | -33% | 2.92
Facility
2.92
TN AVG
3.63
Rank
#169 / 190 | +19% | -20% | $129.0k
Facility
$129.0k
TN AVG
$90.9k
Rank
#184 / 196 | 39
Facility
39
TN AVG
15.4
Rank
#189 / 194 | 9.8
Facility
9.8
TN AVG
4.4
Rank
#192 / 194 | 3 | 99 | - |
30
Facility
30
TN AVG
34
Rank
#310 / 551 | Memphis Operator, LLC | $14.8MFiscal year ending 12/2023
Facility
$14.8MFiscal year ending 12/2023
TN AVG
$11.5M
Rank
#21 / 194 | $8.6MFiscal year ending 12/2023
Facility
$8.6MFiscal year ending 12/2023
TN AVG
$4.6M
Rank
#30 / 194 | 57.9%Fiscal year ending 12/2023
Facility
57.9%Fiscal year ending 12/2023
TN AVG
41%
Rank
#97 / 194 | 445220 |
Spring Gate Rehabilitation and Healthcare Center is located in Memphis, Tennessee.
Here are the financial assistance programs available to residents in Tennessee.
Spring Gate Rehabilitation and Healthcare Center is in the Sunset Trace neighborhood of Memphis.
Spring Gate Rehabilitation and Healthcare Center is legally operated by Memphis Operator, LLC, and administered by Kristian Carr-Grisby.
Spring Gate Rehabilitation and Healthcare Center has a walk score of 30. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
According to TN state health department records, Spring Gate Rehabilitation and Healthcare Center's license number is 00000241.
According to TN state health department records, Spring Gate Rehabilitation and Healthcare Center's license expires on July 5, 2026.
Spring Gate Rehabilitation and Healthcare Center's occupancy is 48%.
No, Spring Gate Rehabilitation and Healthcare Center has a no-pet policy.
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