Spring Hills Assisted Living Facility

Spring Hills Assisted Living Facility

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Spring Hills Assisted Living Facility accepts Insurance and/or HMO, Medicaid, and Veteran Affairs Benefits.

Overview of Spring Hills Assisted Living Facility

Spring Hills Assisted Living Facility is a 32-bed, for-profit assisted living, memory care, and adult day care community operated by Florida Care Alf Of Vero Beach Inc and managed by administrator Collette Burgess. The property offers respite care, 24-hour emergency call systems, and assistance with daily activities. Serving residents who utilize Medicaid, VA benefits, and private insurance, the facility provides dual-language support from a trilingual staff speaking English, Spanish, and Creole. On-site services include three daily meals, weekly housekeeping, and scheduled medical transportation.

State oversight summaries spanning 12 years and 23 inspections show 41 total deficiencies, averaging about 6 infractions annually. This frequency tracks 30% higher than the Florida state average. Every inspection in the community’s history resulted in a violation, establishing a continuous zero citations-per-inspection rate for clean reviews.

From 2012 onward, the facility ran into repeated problems with staffing levels, staff training, food service standards, and emergency management planning. A November 2024 review cited four deficiencies, and while the provider has received zero fines, its operational license status currently shows as “In Review.”

Prospective residents should look closely at these long-term regulatory patterns when evaluating the community’s safety and care consistency. Because the state is currently reviewing the license and past inspections highlighted ongoing staffing and emergency planning gaps, it is critical to ask the management team for documentation on their latest corrective actions. Dropping by for an unannounced visit during daytime hours can also help you observe how well the current staff manages the building and handles daily resident care needs.

Bed community size
32-bed community Rank #857 / 1074Bed count — State benchmarkedThis home is ranked 857th out of 1074 homes in Florida. Shows this facility's certified or reported bed count compared to other Florida facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score
Walk Score: 72 / 100 Rank #186 / 1486Walk Score — State benchmarkedThis home is ranked 186th out of 1486 homes in Florida. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Florida facilities. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

About this community

License Details

Facility TypeAssisted Living Facility
StatusIn Review
IssuanceApril 14, 2024
ExpirationApril 13, 2026
CountyIndian River
License Number9844
RCFE Number#9844

Ownership & Operating Entity

Spring Hills Assisted Living Facility is legally operated by Florida Care Alf Of Vero Beach Inc, and administrated by Collette Burgess.

Owner NameFlorida Care Alf Of Vero Beach Inc
Profit StatusFor-Profit

Type Of Units

Private
32 units
Total beds
32 units

Safety & Compliance

Emergency Systems24-Hour Emergency Nurse Call System
Safety FeaturesSecured building.

Staffing

Key information about the people who lead and staff this community.

Languages Spoken

Creole English Spanish

Therapy & Rehabilitation

1 service
Respite Care

Staffing & Medical

1 service
Licensed Nurses/CNAs

Additional Services

1 service
Day Care

Amenities & Lifestyle

Three Nutritious Meals Daily
Special Diets And Daily Snacks
Assistance With Activities Of Daily Living
Weekly Housekeeping
Laundry And Linen Service
Supervision And/Or Assistance With Medications
Scheduled Transportation To Medical Appointments
Social
Recreational
And Educational Programs
Regular Health And Wellness Assessments
Trained Staff
Dementia Certified Team Members
Sunshine Activity Program
Secure Memory Unit
Touring HoursMonday to Sunday - 9am to 9pm

Dining & Nutrition

Food DescriptionThree nutritious meals daily, special diets and daily snacks provided.

Contact Spring Hills Assisted Living Facility

Inspection History

In Florida, the Agency for Health Care Administration (AHCA) is the primary authority that conducts unannounced inspections and completes official health quality reports for all healthcare facilities.

Since 2019 · 7 years of data 44 citations 24 inspections
Inspection Score Info A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Florida state average. The score below shows how many points this facility sits above or below the typical Florida assisted living residence score (the benchmark); higher is better.

1 point above the Florida average for assisted living residences (83/100)

Rank #474 / 876 in Florida Inspection Score — State benchmarked This home is ranked 474th out of 876 homes in Florida. Shows this facility's inspection score compared to the Florida average among 876 comparable communities in the ranking pool. Inspection score: 84 out of 100. Letter grade B. 1 point above the Florida average for assisted living residences (83/100)

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the Florida state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2019 vs. Florida state average
Overall vs. FL average 4 Worse Metrics worse than Florida average:
• Total citations (33% above)
• Citations per year (34% above)
• Citations per inspection (38% above)
• Inspection citation rate (8% above)
1 At Avg Metrics at Florida average:
• Inspections with citations (at FL avg)
1 Better Metrics better than Florida average:
• Total inspections (8% below)
Latest Inspection November 12, 2024 Routine

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityFL Averagevs. FL Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 4433 This facility has 33% more total citations than a typical Florida assisted living residence (44 vs. FL avg 33).↑ 33% worse Rank #674 / 919 Total citations — State benchmarked This home is ranked 674th out of 919 homes in Florida. Shows this facility's total citations compared to the Florida average among 919 comparable communities in the ranking pool.
Citations per year Info Average citations per year since 2019. 6.34.7 This facility has 34% more citations per year than a typical Florida assisted living residence (6.3 vs. FL avg 4.7).↑ 34% worse
Citations per inspection Info Average citations per inspection. 1.81.3 This facility has 38% more citations per inspection than a typical Florida assisted living residence (1.8 vs. FL avg 1.3).↑ 38% worse Rank #812 / 919 Citations per inspection — State benchmarked This home is ranked 812th out of 919 homes in Florida. Shows this facility's citations per inspection compared to the Florida average among 919 comparable communities in the ranking pool.

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityFL Averagevs. FL Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 2426 This facility has 8% fewer total inspections than a typical Florida assisted living residence (24 vs. FL avg 26).↓ 8% better
Inspections with citations Info Inspections that resulted in at least one regulatory citation. 1616 This facility has inspections with citations in line with the Florida average (16 vs. FL avg 16).— At avg
Inspection citation rate Info Percentage of inspections that resulted in at least one citation. 67%62% This facility has 5 percentage points higher inspection citation rate than a typical Florida assisted living residence (67% vs. FL avg 62%).↑ 5% worse Rank #620 / 919 Inspection citation rate — State benchmarked This home is ranked 620th out of 919 homes in Florida. Shows this facility's % of inspections with citations compared to the Florida average among 919 comparable communities in the ranking pool.

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • November 12, 2024 inspection found 4 deficiencies with Class 3 and Class 4 severity in staffing standards, staff training, and emergency management planning.
  • July 12, 2022 inspection identified 10 Class 3 and Class 4 deficiencies covering staffing, training, dietary standards, visitation, background screening, and emergency management.
  • Deficiencies in staffing and training recurred across inspections from 2019 through 2024, showing a consistent pattern without complaint investigations.

Activities in this home

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Address 377.3 miles from city center Info Estimated distance in miles from Vero Beach's city center to Spring Hills Assisted Living Facility's address, calculated via Google Maps.

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Address

Financial Assistance for
Assisted Living in Florida

Spring Hills Assisted Living Facility is located in VERO BEACH, Florida.
Here are the financial assistance programs available to residents in Florida.

Get Financial aid guidance

Long-Term Care Waiver

Florida Medicaid LTC Waiver

Age 65+ or 21+ disabled
General Florida resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
FL

High demand; waitlists common.

Benefits
In-home care (6-8 hours/day) Assisted living Respite (240 hours/year) Case management

Community Care for the Elderly (CCE)

Florida CCE

Age 60+
General Florida resident, at risk of nursing home.
Income Limits ~$2,000/month varies
Asset Limits $5,000 individual
FL

Limited funding; regional variation.

Benefits
Homemaker services (3-5 hours/week) Adult day care (~$60/day) Respite (up to 10 days/year)

Home Care for the Elderly (HCE)

Florida Home Care for the Elderly

Age 60+
General Florida resident, at risk of nursing home placement; caregiver must be approved.
Income Limits (2025) ~$2,829/month individual, aligned with Medicaid thresholds
Asset Limits ~$2,000 (individual); varies by case manager discretion.
FL

Limited funding (~3,500 served annually); prioritizes low-income frail seniors.

Benefits
Basic subsidy (~$160/month) for housing/medical costs; special subsidies for supplies/services (e.g., incontinence supplies, ~$50-$200/month)

Program of All-Inclusive Care for the Elderly (PACE)

Florida Medicaid PACE

Age 55+
General Florida resident, nursing home-level care need, safe with PACE support.
Income Limits (2025) ~$2,829/month 300% FBR
Asset Limits $2,000 (individual), $3,000 (couple).
FL

Limited to specific counties (e.g., Hillsborough, Miami-Dade); ~10 sites statewide.

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Therapy

Optional State Supplementation (OSS)

Florida Optional State Supplementation

Age 65+ or disabled
General Florida resident, living in approved facility, receiving SSI or low-income.
Income Limits (2025) ~$1,004/month individual, including SSI
Asset Limits $2,000 (individual), $3,000 (couple).
FL

Limited to specific facility types; ~$78.40/month max supplement.

Benefits
Cash payment (~$78.40/month) for room/board or personal needs in facilities

Compare Assisted Living around Vero Beach

The information below is reported by the Florida Agency for Health Care Administration (AHCA).

Rosewood Manor of Vero Beach, LLC
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Vero Beach
75
Facility 75
FL AVG 89
Rank #615 / 1074
No
72
Facility 72
FL AVG 40
Rank #186 / 1486
Rosewood Manor Of Vero Beach, LLC
89
Facility 89
FL AVG 83
Rank #342 / 876
27
74.1%
Facility 74.1%
FL AVG 61.5%
Rank #755 / 919
24
Facility 24
FL AVG 33
Rank #384 / 919
0.9
Facility 0.9
FL AVG 1.3
Rank #64 / 919
For-Profit$1,250Zohiris Morejon-A+
Discovery Village Vero Beach
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Vero Beach (Waterford Drive)
75
Facility 75
FL AVG 89
Rank #615 / 1074
No
12
Facility 12
FL AVG 40
Rank #1224 / 1486
Nhi Opco Vero Beach Fl LLC
83
Facility 83
FL AVG 83
Rank #496 / 876
37
51.4%
Facility 51.4%
FL AVG 61.5%
Rank #381 / 919
48
Facility 48
FL AVG 33
Rank #711 / 919
1.3
Facility 1.3
FL AVG 1.3
Rank #557 / 919
For-Profit$1,500Elizabeth Monplaisir--
Brookdale Vero Beach South
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Vero Beach (Oakmont Park)
50
Facility 50
FL AVG 89
Rank #769 / 1074
No
27
Facility 27
FL AVG 40
Rank #954 / 1486
Brookdale Senior Living Communities, Inc.
80
Facility 80
FL AVG 83
Rank #573 / 876
35
68.6%
Facility 68.6%
FL AVG 61.5%
Rank #678 / 919
40
Facility 40
FL AVG 33
Rank #612 / 919
1.1
Facility 1.1
FL AVG 1.3
Rank #331 / 919
For-Profit$3,875Georgia Dieusener--
Somerset House at Oak Harbor
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Vero Beach
35
Facility 35
FL AVG 89
Rank #850 / 1074
Yes
20
Facility 20
FL AVG 40
Rank #1085 / 1486
Oak Harbor Senior Living LLC
78
Facility 78
FL AVG 83
Rank #613 / 876
31
67.7%
Facility 67.7%
FL AVG 61.5%
Rank #666 / 919
45
Facility 45
FL AVG 33
Rank #681 / 919
1.5
Facility 1.5
FL AVG 1.3
Rank #695 / 919
For-Profit$5,500Gretchen Mary WardSuiteA+
Spring Hills Assisted Living Facility
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Vero Beach
32
Facility 32
FL AVG 89
Rank #857 / 1074
No
72
Facility 72
FL AVG 40
Rank #186 / 1486
Florida Care Alf Of Vero Beach Inc
84
Facility 84
FL AVG 83
Rank #474 / 876
24
66.7%
Facility 66.7%
FL AVG 61.5%
Rank #620 / 919
44
Facility 44
FL AVG 33
Rank #674 / 919
1.8
Facility 1.8
FL AVG 1.3
Rank #812 / 919
For-Profit-Collette Burgess--

Frequently Asked Questions about Spring Hills Assisted Living Facility

What languages are spoken at Spring Hills Assisted Living Facility?

The team at Spring Hills Assisted Living Facility speaks Creole, English, and Spanish.

Who is the owner of Spring Hills Assisted Living Facility?

The legal owner and operator of Spring Hills Assisted Living Facility is Florida Care Alf Of Vero Beach Inc.

Is Spring Hills Assisted Living Facility in a walkable area?

Spring Hills Assisted Living Facility has a walk score of 72. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

What is the license number of Spring Hills Assisted Living Facility?

According to FL state health department records, Spring Hills Assisted Living Facility's license number is 9844.

When does Spring Hills Assisted Living Facility's license expire?

According to FL state health department records, Spring Hills Assisted Living Facility's license expires on April 13, 2026.

What payment types does Spring Hills Assisted Living Facility accept?

Spring Hills Assisted Living Facility accepts Insurance and/or HMO, Medicaid, Other, and VA.

Does Spring Hills Assisted Living Facility operate as a for-profit or non-profit?

Spring Hills Assisted Living Facility is registered as a for-profit in FL.

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