Spurgeon Manor

Nursing Home, Assisted Living, Independent Living & Memory Care · Dallas Center, IA

CMS overall rating

1204 Linden Street, Dallas Center, Ia 500631052 View map

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Spurgeon Manor accepts Medicare, Medicaid, and private pay.

Calculator: See prices in your area

Spurgeon Manor accepts Medicare, Medicaid, and private pay.

Overview of Spurgeon Manor

Spurgeon Manor is a 55-bed nonprofit skilled nursing and memory care community in Dallas Center, Dallas County, Iowa, offering skilled nursing, rehabilitation, memory care, and assisted living services to residents across the greater Des Moines area. It is administered by Crystal Scroggin.

Spurgeon Manor holds a 5-star CMS overall rating — the highest possible — with every sub-rating performing above Iowa averages. Staffing is the standout: nurse staffing averages 5 hours and 36 minutes per resident per day, roughly 27% above the Iowa average of 4 hours and 25 minutes, ranking the facility 18th among 241 Iowa skilled nursing facilities.

Across 21 inspections since 2020 — 40% more visits than the Iowa average of 15 — the facility averaged 1.4 deficiencies per inspection, 22% below the Iowa mean of 1.8. The most recent inspection on December 10, 2025, accepted the facility’s plan of correction. Two substantiated complaints appear in the record: one involving timely abuse reporting (February 2023) and one involving the posting of required information (August 2024). No fines, immediate jeopardy findings, or license actions have been issued.

The facility’s occupancy rate is 89%, well above the Iowa average of 75.4%, reflecting consistent local demand. The facility accepts both Medicare and Medicaid and maintains 24-hour staffing. On-site services include physician services, laboratory, pharmacy, podiatry, and optometry. Amenities include a chapel, private dining rooms, and an exercise room. The facility received a 2021 Silver Achievement in Quality Award.

Spurgeon Manor is best suited for residents seeking long-term skilled nursing or memory care in a small nonprofit community with strong staffing ratios and a consistent compliance record in Dallas Center, Iowa.

Facility Direct Line (515) 992-3735

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours breakdown

Hours per resident per day — compared to state averages

Total nursing care / resident

5h 36m per day

vs avg

0 of 6 metrics below state avg

Standout metric Physical Therapist is +201% above state avg

Staff type	Hours / Day / Resident	vs state avg
Registered Nurse (RN) RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.	56m per day	▲ 27% State avg: 44m per day · National avg: 41m per day
LPN / LVN Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.	51m per day	▲ 49% State avg: 34m per day · National avg: 52m per day
Nurse Aide Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.	3h 20m per day	▲ 32% State avg: 2h 32m per day · National avg: 2h 20m per day
Weekend Total Nursing Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.	4h 42m per day	▲ 40% State avg: 3h 21m per day · National avg: 3h 26m per day
Physical Therapist Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.	6m per day	▲ 201% State avg: 2m per day · National avg: 4m per day
Weekend RN Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.	35m per day	▲ 17% State avg: 30m per day · National avg: 28m per day

Capacity and availability

155 days

55-bed community

A moderately sized community that may balance personal attention with shared amenities and social activities.

Walk Score: 47 / 100

Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

Occupancy

Occupancy rate

89%

Higher than the Iowa average: 75.4%

Occupied beds

49 / 55

Average occupied beds in Iowa homes 51 beds

2021 Silver – Achievement in Quality Award

Facility TypeFree Standing Nursing Facility / Skilled Nursing Facility

StatusActive

ExpirationMay 28, 2026 Expired

CountyDallas

License Number250199

CMS Certification Number165591

Certification TypeFALSE

Spurgeon Manor is administered by Crystal Scroggin.

Wheelchair Accessible

Accept Medicare

Rehabilitation Services

Doctor on Staff

24-Hour Staffing

Email cscroggin@spurgeonmanor.com

Fax5159923098

Physician Services

Podiatry

Laboratory Services

Rehabilitative Services

Optometry

Pharmacy

Beauty Salon

Chapel

Exercise Room

Common Areas

Library

Food Services

Notary Services

Wireless Internet

Private Dining Rooms

Touring HoursMonday-Friday: 8am-5pm, Saturday: 9am-3pm, Sunday: Closed

Since 2020 · 6 years of data 29 deficiencies 21 inspections

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Iowa state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2020 vs. Iowa state average

Overall vs. IA average

Latest Inspection December 10, 2025

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.	This Facility	IA Average	vs. IA Avg
Total deficiencies Formal regulatory issues recorded by inspectors across all inspection types.	29	27	This facility has 7% more total deficiencies than a typical Iowa assisted living residence (29 vs. IA avg 27).↑ 7% worse
Deficiencies per year Average deficiencies per year since 2020.	4.8	4.5	This facility has 7% more deficiencies per year than a typical Iowa assisted living residence (4.8 vs. IA avg 4.5).↑ 7% worse
Deficiencies per inspection Average deficiencies per inspection.	1.4	1.8	This facility has 22% fewer deficiencies per inspection than a typical Iowa assisted living residence (1.4 vs. IA avg 1.8).↓ 22% better

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	IA Average	vs. IA Avg
Total inspections Combined count of all routine and focused inspections. Excludes complaint investigations.	21	15	This facility has 40% more total inspections than a typical Iowa assisted living residence (21 vs. IA avg 15).↑ 40% worse

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The December 10, 2025 plan of correction was accepted, certifying the facility in substantial compliance with no deficiencies cited.
The September 25, 2025 annual inspection found 2 deficiencies related to improper meat thawing and failure to maintain infection control barrier precautions.
Complaints investigated in November 2025 and earlier were found in substantial compliance, but substantiated complaints in 2024 involved failure to post survey results and ombudsman information.

Show Inspection Reports

Inspections since 2023

Total health inspections 5

State average N/A

Last Health inspection on Sep 2025

Total health citations

State average N/A

Citations per inspection

State average N/A

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

5 of 10 citations resulted from standard inspections; 4 of 10 resulted from complaint investigations; and 1 of 10 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)

Critical health citations

In line with State average

State average: N/A

Serious health citations

In line with State average

State average: N/A

0 critical citations State average: N/A

0 serious citations State average: N/A

10 moderate citations State average: N/A

0 minor citations State average: N/A

Citations history (last 3 years)

Infection Control moderate citation Sep 25, 2025

Corrected

Nutrition moderate citation Sep 25, 2025

Corrected

Quality of Care moderate citation Nov 07, 2024

Corrected

Care Planning moderate citation Nov 07, 2024

Corrected

Total staff 108

Employees 93

Contractors 15

Staff to resident ratio 2.16 : 1

0% compared with State average

State average ratio: 0 : 0

Avg staff/day 39

Average shift 7.4 hours

0% compared with State average

State average: 0 hours

Total staff hours (quarter) 26,446

Nursing staff breakdown

9.1 hours

8.4 hours

7.3 hours

Contractor staffing

1,564 contractor hours this quarter

Physical Therapy Assistant: 4 Respiratory Therapy Technician: 3 Qualified Social Worker: 2 Occupational Therapy Aide: 2 Speech Language Pathologist: 1 Occupational Therapy Assistant: 1 Medical Director: 1 Physical Therapy Aide: 1

Staff by category


Certified Nursing Assistant	50	0	50	10,802	92	100%	7.3
Medication Aide/Technician	13	0	13	3,297	92	100%	7.6
Licensed Practical Nurse	7	0	7	3,279	92	100%	8.4
Registered Nurse	13	0	13	3,150	92	100%	9.1
Administrator	2	0	2	952	64	70%	8
Nurse Aide in Training	2	0	2	643	84	91%	6.4
Nurse Practitioner	1	0	1	488	61	66%	8
Mental Health Service Worker	1	0	1	488	61	66%	8
Clinical Nurse Specialist	1	0	1	470	60	65%	7.8
Dietitian	1	0	1	467	61	66%	7.6
Respiratory Therapy Technician	0	3	3	442	74	80%	5.9
RN Director of Nursing	1	0	1	441	56	61%	7.9
Other Dietary Services Staff	1	0	1	407	61	66%	6.7
Speech Language Pathologist	0	1	1	358	66	72%	5.4
Physical Therapy Assistant	0	4	4	270	57	62%	4.3
Occupational Therapy Aide	0	2	2	165	27	29%	6.1
Physical Therapy Aide	0	1	1	149	22	24%	6.8
Qualified Social Worker	0	2	2	133	55	60%	2.1
Medical Director	0	1	1	30	3	3%	10
Occupational Therapy Assistant	0	1	1	17	3	3%	5.5

% of Days 3%

View All Staffing Data

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

High-risk clinical events score 12.9

26% worse than State average

State average: 10.2

Functional decline score 27.5

27% worse than State average

State average: 21.6

Long-stay resident measures

Above average State avg: 3.3

Need for Help with Daily Activities Increased 26.6%

41% worse than State average

State average: 18.8%

Walking Ability Worsened 22.7%

16% worse than State average

State average: 19.7%

Low Risk Residents with Bowel/Bladder Incontinence 33.1%

26% worse than State average

State average: 26.2%

Falls with Major Injury 4.2%

17% worse than State average

State average: 3.6%

High Risk Residents with Pressure Ulcers 1.9%

57% better than State average

State average: 4.4%

Urinary Tract Infection 3.2%

30% worse than State average

State average: 2.5%

Lost Too Much Weight 9.1%

82% worse than State average

State average: 5.0%

Depressive Symptoms 0.0%

100% better than State average

State average: 3.9%

Antipsychotic Use 9.1%

52% better than State average

State average: 19.0%

Pneumococcal Vaccine 100.0%

6% better than State average

State average: 94.4%

Influenza Vaccine 95.9%

In line with State average

State average: 95.3%

Hospitalizations per 1,000 days 0.72

51% better than State average

State average: 1.48

ED visits per 1,000 days 1.30

38% better than State average

State average: 2.09

Short-stay resident measures

Significantly above average State avg: 2.6

Pneumococcal Vaccine 100.0%

18% better than State average

State average: 85.1%

Antipsychotic medication increase 0.0%

100% better than State average

State average: 1.8%

Influenza Vaccine 10.3%

86% worse than State average

State average: 73.3%

Re-hospitalized after SNF stay 22.6%

6% worse than State average

State average: 21.3%

Emergency department visits 4.2%

68% better than State average

State average: 13.1%

Falls with major injury 0.0%

100% better than State average

State average: 0.8%

Ability to care for self at discharge 43.6%

19% worse than State average

State average: 53.7%

Successful return to home or community 49.2%

In line with State average

State average: 50.6%

Breakdown by payment type

Medicare

36% of new residents, usually for short-term rehab.

Typical stay 16 days

Private pay

61% of new residents, often for short stays.

Typical stay 6 months

Medicaid

3% of new residents, often for long-term daily care.

Typical stay 2 years

Total residents 50

Medicare

6% of residents

Medicaid

26% of residents

Private pay or other

68% of residents

Programs & Services

Residents Group

Residents meet regularly to discuss policies, care quality, and activities

CCRC

Part of a Continuing Care Retirement Community offering multiple care levels

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Financial Trends

Historical financial and operational data for Spurgeon Manor from 2012–2023, based on CMS SNF Cost Reports.

Occupancy Rate 82.0% ↑ 2.4pp vs 2022

Net Patient Income -$77.0K ↑ ~$566.7K vs 2022

Payroll Costs $5.1M ↑ ~$751.3K vs 2022

Operating Margin -0.9% ↑ 8.3pp vs 2022

Metric	2012	2013	2014	2015	2016	2017	2018	2019	2020	2021	2022	2023
Occupancy %	81.8%	83.6%	77.9%	83.9%	81.1%	79.3%	82.6%	79.1%	85.1%	86.6%	79.7%	82.0%
Beds	72	72	85	85	85	85	85	85	55	55	55	55
Net Income	$810,557	$877,393	$1,101,209	$547,378	$470,773	$341,272	$2,651,032	$3,666,033	$2,636,256	$1,094,733	-$39,957	$1,221,560
Gross Revenue	$4,425,578	$4,397,697	$5,199,611	$6,500,928	$6,284,211	$6,357,938	$6,686,796	$6,548,875	$6,856,400	$7,531,116	$7,395,190	$9,146,026
Operating Expenses	$3,917,453	$4,012,083	$4,682,189	$5,486,378	$5,654,779	$5,707,293	$5,942,150	$5,975,797	$6,808,436	$7,280,590	$7,602,745	$8,475,391
Net Patient Income	$251,977	$193,325	$153,070	$406,564	$145,327	$119,221	$88,975	$23,869	-$448,387	-$390,940	-$643,681	-$77,003
Net Patient Revenue	$4,169,430	$4,205,408	$4,835,259	$5,892,942	$5,800,106	$5,826,514	$6,031,125	$5,999,666	$6,360,049	$6,889,650	$6,959,064	$8,398,388
Payroll Costs	$2,462,409	$2,377,564	$2,744,351	$3,168,038	$3,248,249	$3,364,199	$3,519,659	$3,629,154	$3,896,966	$3,922,282	$4,349,177	$5,100,479
Operating Margin %	6.0%	4.6%	3.2%	6.9%	2.5%	2.1%	1.5%	0.4%	-7.1%	-5.7%	-9.3%	-0.9%
Medicare %	2.9%	2.4%	3.9%	5.1%	3.8%	4.0%	4.5%	4.0%	5.0%	6.0%	3.9%	4.1%
Medicaid %	23.3%	30.4%	22.2%	19.4%	19.4%	26.6%	32.8%	23.8%	28.7%	23.7%	21.2%	15.9%
Private %	73.8%	67.2%	73.9%	75.5%	76.9%	69.4%	62.8%	72.2%	66.3%	70.3%	75.0%	80.1%
Net Patient Revenue/Day	$193	$191	$211	$226	$230	$237	$235	$244	$371	$396	$435	$510
Cost/Day	$182	$183	$204	$211	$224	$232	$232	$243	$397	$419	$475	$515
Avg Length of Stay	258.2 days	216.3 days	180.1 days	155.5 days	139.6 days	122.1 days	139.6 days	116.1 days	114.2 days	115.2 days	150.9 days	155.4 days

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 09/2023.

Net patient revenue

$8.4M

Net patient income

-$77.0K

Nonprofit Nonprofit Corporation

Net patient revenue

$8.4M

Net patient income

-$77.0K

Other income

$1.4M

Payroll costs

$5.1M 60.7% of net patient revenue

Other operating costs

$3.4M

Total costs

$8.5M

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Most new residents arrive under private pay (61% of admissions), and a typical private pay stay runs around 6 months.

Coverage residents most often arrive under.

Medicare 36%

Private pay 61%

Medicaid 3%

Coverage residents most often leave under.

Medicare 28%

Private pay 67%

Medicaid 5%

0.0 miles from city center Estimated distance in miles from Dallas Center's city center to Spurgeon Manor's address, calculated via Google Maps.

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The information below is reported by the Iowa Department of Inspections, Appeals, and Licensing.


Spurgeon Manor	NH AL IL MC	Dallas Center	-	55	-	47	-
Ramsey Village Continuing Care	NH AL IL MC RC	Des Moines (Drake)	-	78	-	38	1 bed / 2 bed
Rotary Senior Living	NH AL IL MC	Eagle Grove	-	40	-	24	Private Rooms
Calvin Community	NH AL IL MC	Des Moines (Beaverdale)	-	59	-	61	1 Bed
The Summit at Bettendorf	NH AL IL MC	Bettendorf	-	40	-	11	Studio / 1 Bed / 2 Bed

Nursing Home Explorer

Is Spurgeon Manor in a walkable area?

Spurgeon Manor has a walk score of 47. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the license number of Spurgeon Manor?

According to IA state health department records, Spurgeon Manor's license number is 250199.

When does Spurgeon Manor's license expire?

According to IA state health department records, Spurgeon Manor's license expires on May 28, 2026.

What is the occupancy rate at Spurgeon Manor?

Spurgeon Manor's occupancy is 89%.

What is the best email address for Spurgeon Manor?

The team at Spurgeon Manor can be reached at cscroggin@spurgeonmanor.com.

Does Spurgeon Manor operate as a for-profit or non-profit?

Spurgeon Manor is registered as a non-profit in IA.

Who is the administrator of Spurgeon Manor?

Crystal Scroggin is the administrator of Spurgeon Manor.

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Spurgeon Manor

Overview of Spurgeon Manor

Quality ratings

Staffing hours breakdown

Capacity and availability

About this community

Occupancy

Awards

License Details

Ownership & Operating Entity

Safety & Compliance

Payment & Insurance

Therapy & Rehabilitation

Staffing & Medical

Contact Information

Amenities & Lifestyle

Contact Spurgeon Manor

Inspection History

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Iowa state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.

Inspections State inspections evaluate whether the facility meets health and safety standards.

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

Health Inspection History

Inspections since 2023

Breakdown of citation severity (last 3 years)

Citations history (last 3 years)

Staffing Data

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

50 Certified Nursing Assistant

13 Medication Aide/Technician

7 Licensed Practical Nurse

13 Registered Nurse

2 Administrator

2 Nurse Aide in Training

1 Nurse Practitioner

1 Mental Health Service Worker

1 Clinical Nurse Specialist

1 Dietitian

3 Respiratory Therapy Technician

1 RN Director of Nursing

1 Other Dietary Services Staff

1 Speech Language Pathologist

4 Physical Therapy Assistant

2 Occupational Therapy Aide

1 Physical Therapy Aide

2 Qualified Social Worker

1 Medical Director

1 Occupational Therapy Assistant

Penalties and fines

Quality of care over time

Long-stay resident measures

Short-stay resident measures

Breakdown by payment type

Medicare

Private pay

Medicaid

Facility Characteristics

Programs & Services

Residents Group

CCRC

Active Resident Council

Financial Trends

Financial Performance

Payroll & Labor Costs

Payer Mix (percentage)

Finances and operations

Who this home usually serves

Primarily short stays

Admissions

Discharges

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