Occupancy rate
64%
In line with Wisconsin averageMostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
St Croix Health Center
Nursing Home in Wisconsin
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
St Croix Health Center
Nursing Home in Wisconsin
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
St. Croix Health is a healthcare system in St. Croix Falls, WI, dedicated to providing high-quality medical care. The facility offers a range of services including primary care, specialty care, and rehabilitation. It aims to meet the healthcare needs of the community with a focus on accessibility and personalized care.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 12th out of 181 homes in Wisconsin.
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 12th out of 181 homes in Wisconsin.Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
5h 44m per day
vs Wisconsin avg
+35%
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
50
Avg. Length of Stay
94 days
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Short stays
Recovery
Medicare-covered care
Breakdown by payment type
Medicare
53% of new residents, usually for short-term rehab.
Typical stay
27 days
Private pay
43% of new residents, often for short stays.
Typical stay
2 - 3 months
Medicaid
5% of new residents, often for long-term daily care.
Typical stay
2 years
Finances and operations
Governmental community
Operated by county authorities.
Home revenue
$7.4M
Operating deficit
-$339.1K
Governmental community
Operated by county authorities.
Home revenue
$7.4M
Operating deficit
-$339.1K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$3.1M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$4.6M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$7.7M
50-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
About this community
Occupancy
In line with Wisconsin averageOccupied beds
32 / 50
Average residents
54 per day
Facility TypeSkilled Care
CountySaint Croix
CMS Certification Number525468
Certification TypeTitle 18 SNF Title 19 NF
St Croix Health Center is administrated by Sandra Hackenmueller.
Owner NameST CROIX COUNTY BOARD
Profit StatusGOVERNMENT COUNTY
Fax(715) 246-8225
Emergency And Short-Term Parking
Retail Pharmacy
Chapel
Waiting Areas
Patient Privacy And Comfort Amenities
Specific ProgramsAudiology, Behavioral Health, Breast Center, Cardiology, CroixCares Virtual Health Platform, Diabetes Care, Emergency Care, ENT, Eye Care, Imaging & Radiology, Infusion Therapy, Internal Medicine, Laboratory, Nephrology, Oncology, Ophthalmology, Orthopedics, Pain Management, Pharmacy, Podiatry, Pediatrics, Primary Care, Pulmonology, QuickCare, Rehabilitation, Rheumatology, Sleep Health, Spine Care, Sports Medicine, Surgical Services, Urology, Women's Health
Health Inspection History
Inspections
Total health inspections
3
Wisconsin average 6
Last Health inspection on Sep 2024
Total health citations
19
Wisconsin average 27.3
Citations per inspection
6.33
Wisconsin average 4.19
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
All 19 citations resulted from standard inspections.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Wisconsin averageWisconsin average: 0.9
Serious Health citations
0
0
100% better than Wisconsin averageWisconsin average: 1.2
0 critical citations
0 serious citations
17 moderate citations
2 minor citations
Citations history (last 3 years)
Abuse/Neglect moderate citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Sep 18, 2024
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Sep 18, 2024
Corrected
Nutrition moderate citation
Issues related to food quality, meal service, and resident's nutritional needs.
Sep 18, 2024
Issues related to food quality, meal service, and resident's nutritional needs.
Sep 18, 2024
Corrected
Quality of Care moderate citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Sep 18, 2024
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Sep 18, 2024
Corrected
Quality of Care moderate citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Sep 18, 2024
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Sep 18, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Wisconsin The information below is reported by the Wisconsin Department of Health Services, Division of Quality Assurance.
Filter by care type
| St Croix Health Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | New Richmond | - | 50 | - | - | - |
| A Colfax Senior Living LLC |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Colfax | - | 58 | - | - | - |
| Achievements |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Union Grove | - | 50 | - | - | - |
| Alden Estates of Jefferson |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Jefferson | - | 120 | - | - | - |
| Alden Meadow Park Health Care Center, Inc |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Clinton | - | 94 | - | - | - |
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Places of interest near St Croix Health Center
251.4 miles from city center
Estimated distance in miles from NEW RICHMOND's city center to St Croix Health Center's address, calculated via Google Maps.
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
134
Employees
81
Contractors
53
Staff to resident ratio
3.19:1
32% better than Wisconsin averageWisconsin average ratio: 2.41:1
Avg staff/day
35
Average shift
7.8 hours
7% better than Wisconsin averageWisconsin average: 7.3 hours
Total staff hours (quarter)
24,849
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
13
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.6 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.6 hoursThis role is partially covered by contractors.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
9
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.9 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.9 hoursThis role is partially covered by contractors.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
94
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.4 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.4 hoursThis role is partially covered by contractors.
Contractor staffing
Total hours from contractors
21.7%
5,395 contractor hours this quarter
Certified Nursing Assistant: 32
Registered Nurse: 7
Licensed Practical Nurse: 4
Qualified Social Worker: 3
Speech Language Pathologist: 2
Physical Therapy Aide: 2
Respiratory Therapy Technician: 1
Occupational Therapy Aide: 1
Occupational Therapy Assistant: 1
Staff by category
| Certified Nursing Assistant | 62 | 32 | 94 | 15,569 | 91 | 100% | 8.4 |
| Licensed Practical Nurse | 5 | 4 | 9 | 2,065 | 89 | 98% | 8.9 |
| Registered Nurse | 6 | 7 | 13 | 1,924 | 90 | 99% | 8.6 |
| Clinical Nurse Specialist | 3 | 0 | 3 | 1,309 | 68 | 75% | 7.6 |
| Speech Language Pathologist | 0 | 2 | 2 | 716 | 70 | 77% | 5.5 |
| Physical Therapy Aide | 0 | 2 | 2 | 669 | 68 | 75% | 5.6 |
| Dietitian | 1 | 0 | 1 | 492 | 75 | 82% | 6.6 |
| Mental Health Service Worker | 1 | 0 | 1 | 488 | 61 | 67% | 8 |
| Administrator | 1 | 0 | 1 | 484 | 61 | 67% | 7.9 |
| Nurse Practitioner | 1 | 0 | 1 | 444 | 58 | 64% | 7.7 |
| Medication Aide/Technician | 1 | 0 | 1 | 367 | 45 | 49% | 8.2 |
| Respiratory Therapy Technician | 0 | 1 | 1 | 137 | 46 | 51% | 3 |
| Occupational Therapy Aide | 0 | 1 | 1 | 127 | 39 | 43% | 3.3 |
| Qualified Social Worker | 0 | 3 | 3 | 41 | 20 | 22% | 2 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 18 | 3 | 3% | 6 |
94 Certified Nursing Assistant
% of Days
100%
9 Licensed Practical Nurse
% of Days
98%
13 Registered Nurse
% of Days
99%
3 Clinical Nurse Specialist
% of Days
75%
2 Speech Language Pathologist
% of Days
77%
2 Physical Therapy Aide
% of Days
75%
1 Dietitian
% of Days
82%
1 Mental Health Service Worker
% of Days
67%
1 Administrator
% of Days
67%
1 Nurse Practitioner
% of Days
64%
1 Medication Aide/Technician
% of Days
49%
1 Respiratory Therapy Technician
% of Days
51%
1 Occupational Therapy Aide
% of Days
43%
3 Qualified Social Worker
% of Days
22%
1 Occupational Therapy Assistant
% of Days
3%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
42
Medicare
19
45.2% of residents
Medicaid
11
26.2% of residents
Private pay or other
12
28.6% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Nurse Aide Training
State-approved Nurse Aide Training and Competency Evaluation Program on-site
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.7
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.7
8% better than Wisconsin averageWisconsin average: 10.5
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
20.7
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
20.7
7% better than Wisconsin averageWisconsin average: 22.1
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
15.7%
Percent of long-stay residents whose need for help with daily activities has increased
15.7%
11% better than Wisconsin averageWisconsin average: 17.6%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
16.6%
Percent of long-stay residents whose ability to move independently worsened
16.6%
27% better than Wisconsin averageWisconsin average: 22.8%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
29.8%
Percent of low risk long-stay residents who lose control of their bowels or bladder
29.8%
14% worse than Wisconsin averageWisconsin average: 26.0%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
4.0%
Percent of long-stay residents experiencing one or more falls with major injury
4.0%
25% worse than Wisconsin averageWisconsin average: 3.2%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
5.4%
Percent of long-stay high risk residents with pressure ulcers
5.4%
In line with Wisconsin averageWisconsin average: 5.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
4.2%
Percent of long-stay residents with a urinary tract infection
4.2%
32% worse than Wisconsin averageWisconsin average: 3.2%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
6.7%
Percent of long-stay residents who lose too much weight
6.7%
37% worse than Wisconsin averageWisconsin average: 4.9%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
15.0%
Percent of long-stay residents who have depressive symptoms
15.0%
197% worse than Wisconsin averageWisconsin average: 5.0%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
11.1%
Percent of long-stay residents who received an antipsychotic medication
11.1%
31% better than Wisconsin averageWisconsin average: 16.1%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.2%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.2%
In line with Wisconsin averageWisconsin average: 95.9%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.1%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.1%
In line with Wisconsin averageWisconsin average: 95.0%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
96.6%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
96.6%
11% better than Wisconsin averageWisconsin average: 87.3%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
1.1%
Percent of short-stay residents who newly received an antipsychotic medication
1.1%
14% better than Wisconsin averageWisconsin average: 1.2%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
93.2%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
93.2%
13% better than Wisconsin averageWisconsin average: 82.2%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for St Croix Health Center based on CMS SNF Cost Reports.
Occupancy Rate
63.5%
↑ 0.4pp vs 2022
Net Income
-$339.1K
↓ ~$177.3K vs 2022
Total Payroll
$5.1M
↑ ~$471.1K vs 2022
Profit Margin
-6.9%
↓ 3.1pp vs 2022
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