St. Francis Park
Assisted Living · USA
St. Francis Park
Assisted Living · USA
St. Francis Park is a 36-bed Enriched Housing Program administrated at 5229 South Park Avenue in Hamburg, New York 14075, in Erie County. Licensed as an Enriched Housing Program with minimum admission age 65, the facility is owned by St. Francis Geriatric and Healthcare Services, Inc., a member of the Catholic Health System of Buffalo. Pets are not permitted. Housekeeping and linen service are confirmed.
Seven confirmed amenities include transportation to medical appointments, group activities and happy hours, housekeeping and laundry, an indoor pool, an on-site salon, and massage therapy. Extended services include a fitness room, full kitchens, wellness programs, catering, dry cleaning, in-suite meal delivery, monthly trips and outings, home monitoring while away, and guest room accommodations. Two dining formats are available: buffet-style self-service or restaurant-style waited service in on-site dining rooms.
The New York State Department of Health, Office of Aging and Long Term Care, has conducted 4 inspections, all with citations against a state average of 9 inspections with 5 carrying citations. Seven total deficiencies are recorded against a state average of 22. The most recent inspection on July 18, 2025, a complaint investigation, found zero deficiencies. A separate complaint investigation in June 2025 identified 1 deficiency related to resident services, which was corrected. The pattern across inspections involves resident services, records and reports, operating certificates, and environmental standards. Two complaints are on record at a rate of 5.6 per 100 occupied beds against a state average of 49.9. Complaint investigations were generally unsubstantiated. One enforcement action is on file: Stipulation and Order ACF-21-112, dated November 30, 2021.
St. Francis Park is suited for individuals age 65 and older seeking housing with extensive amenities and Catholic Health System affiliation in Erie County. Families should ask about the nature and status of the November 2021 enforcement action, corrective measures taken following the June 2025 deficiency, and current protocols for the resident services deficiency category before placement.
36-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score: 79 / 100
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
About this community
Facility TypeEnriched Housing Program
StatusActive
CountyErie
License Number240-S-129
Owner NameSt. Francis Geriatric And Healthcare Services, Inc.
Minimum Age65
HousekeepingYes
Linen ServiceYes
Beautiful Living Spaces
Transportation To Medical Appointments
Group Activities And Happy Hours
Housekeeping & Laundry Service
Indoor Pool
Available On-Site Salon
Massage Therapy And More
Specific ProgramsHousekeeping and linen service, Security, maintenance and groundskeeping, Transportation to scheduled medical appointments, Access to our indoor pool, fitness room, and full-sized kitchens, On-site activities and happy hours, Wellness programs, Barber and salon services, Catering, Home monitoring while away, Dry cleaning, Massage therapy, In-suite meal delivery, Monthly trips and outings, Guest room accommodations.
Food DescriptionDaily fresh-prepared meals are available to residents in our beautiful on-site dining rooms. Residents can choose from two different dining options: self-serve, buffet style or restaurant style, waited on like in an off-site restaurant.
Inspection History
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
Since 2021 · 5 years of data
0 enforcement actions
7 citations
2 complaints
4 inspections
0 complaint investigations
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the New York state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2021 vs. New York state average
Overall vs. NY average
1 Worse
Metrics worse than New York average:
• Inspection citation rate (79% above) 9 Better Metrics better than New York average:
• Total citations (76% below)
• Citations per year (76% below)
• Citations per inspection (44% below)
• Total inspections (56% below)
• Inspections with citations (20% below)
• Total complaints (97% below)
• Complaints per year (97% below)
• Complaints per bed (88% below)
• Complaint investigations (100% below)
• Inspection citation rate (79% above) 9 Better Metrics better than New York average:
• Total citations (76% below)
• Citations per year (76% below)
• Citations per inspection (44% below)
• Total inspections (56% below)
• Inspections with citations (20% below)
• Total complaints (97% below)
• Complaints per year (97% below)
• Complaints per bed (88% below)
• Complaint investigations (100% below)
Latest Inspection
July 18, 2025
Complaint Investigation
Citations
Citations are formal regulatory issues recorded during state inspections.
| Metric | This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 7 | 29 | This facility has 76% fewer total citations than a typical New York assisted living residence (7 vs. NY avg 29).↓ 76% better |
|
Citations per year
Average citations per year since 2021.
| 1.4 | 5.8 | This facility has 76% fewer citations per year than a typical New York assisted living residence (1.4 vs. NY avg 5.8).↓ 76% better |
|
Citations per inspection
Average citations per inspection.
| 1.8 | 3.2 | This facility has 44% fewer citations per inspection than a typical New York assisted living residence (1.8 vs. NY avg 3.2).↓ 44% better |
Inspections
State inspections evaluate whether the facility meets health and safety standards.
| Metric | This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 4 | 9 | This facility has 56% fewer total inspections than a typical New York assisted living residence (4 vs. NY avg 9).↓ 56% better |
|
Inspections with citations
Inspections that resulted in at least one regulatory citation.
| 4 | 5 | This facility has 20% fewer inspections with citations than a typical New York assisted living residence (4 vs. NY avg 5).↓ 20% better |
|
Inspection citation rate
Percentage of inspections that resulted in at least one citation.
| 100% | 56% | This facility has 44 percentage points higher inspection citation rate than a typical New York assisted living residence (100% vs. NY avg 56%).↑ 44% worse |
Complaints & Investigations
Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.
| Metric | This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 2 | 79 | This facility has 97% fewer total complaints than a typical New York assisted living residence (2 vs. NY avg 79).↓ 97% better |
|
Complaints per year
Average complaints per year since 2021.
| 0.4 | 15.8 | This facility has 97% fewer complaints per year than a typical New York assisted living residence (0.4 vs. NY avg 15.8).↓ 97% better |
|
Complaints per bed
Size-adjusted complaint rate based on occupied beds.
| 0.06 | 0.50 | This facility has 88% fewer complaints per bed than a typical New York assisted living residence (0.06 vs. NY avg 0.5).↓ 88% better |
|
Complaint investigations
On-site investigations triggered by complaints filed with New York regulators.
| 0 | 15 | This facility has 100% fewer complaint investigations than a typical New York assisted living residence (0 vs. NY avg 15).↓ 100% better |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on July 18, 2025, found no deficiencies during the complaint survey. Earlier inspections showed some deficiencies primarily related to resident services, with additional issues noted in records and reports, operating certificates, and environmental standards. Inspectors cited resident services most frequently, with plans of correction approved each time, and no fines or enforcement actions were listed in the available reports. Complaint investigations were generally unsubstantiated, except for one violation related to resident services in June 2025 that was corrected. The inspection history suggests some recurring issues with resident services but no clear worsening trend, as the most recent survey was free of deficiencies.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
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0.0 miles from city center
Estimated distance in miles from Hamburg's city center to St. Francis Park's address, calculated via Google Maps.
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The information below is reported by the New York State Department of Health.
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Frequently Asked Questions about St. Francis Park
Who is the owner of St. Francis Park?
The legal owner and operator of St. Francis Park is St. Francis Geriatric and Healthcare Services, Inc..
Is St. Francis Park in a walkable area?
St. Francis Park has a walk score of 79. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
What is the license number of St. Francis Park?
According to NY state health department records, St. Francis Park's license number is 240-S-129.
How many beds does St. Francis Park have?
St. Francis Park has 36 beds.
Are there photos of St. Francis Park?
Yes — there are 10 photos of St. Francis Park in the photo gallery on this page.
What is the address of St. Francis Park?
St. Francis Park is located at 5229 South Park Avenue.
What is the phone number of St. Francis Park?
(716) 649-1205 will put you in contact with the team at St. Francis Park.
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