St. Margaret’s Family of Care

Nursing Home

St. Margaret’s Family of Care

3525 Bienville St, New Orleans, LA 70119 View Map
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Overview of St. Margaret’S Family of Care

Serving the neighborhoods of New Orleans, LA since 1889, St. Margaret’S Family of Care is a premiere provider that offers an array of services, from independent living to skilled nursing care. St. Margaret’S Family of Care has three communities, each with its own excellent care team, residential-like accommodations, and thoughtful amenities. Their St. Luke’s campus offers comprehensive short-term rehabilitation and long-term residences for those looking to improve their functionality and mobility in a household-like setting.

Residents seeking skilled nursing services that cater to their medical, social, and emotional needs while benefitting from various therapy services will thrive on their St. Margaret’s campus. Meanwhile, those looking for long-term care and short-term care following an illness or hospitalization would fare well in their St. Margaret’s at Mercy location. From 24/7 care to balanced menus and enriching experiences, St. Margaret’S Family of Care has it all for you.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
1/5
Louisiana average: 2.4/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
2/5
Louisiana average: 2.8/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
1/5
Louisiana average: 2.4/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
2/5
Louisiana average: 2.0/5

Nursing care per resident

Info Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
4h 10m per day

This home provides 1% more nursing time per resident than the state average.

Louisiana average: 4h 9m per day

Staffing hours breakdown

Info Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Staff type Facility State avg National avg
Registered Nurse (RN) Info Registered nurse hours per resident per day. 18m per day 19m per day 41m per day
LPN / LVN Info Licensed Practical Nurse / Licensed Vocational Nurse hours per resident per day. 1h 25m per day 1h 11m per day 52m per day
Nurse Aide Info Nurse aide hours per resident per day. 2h 41m per day 2h 20m per day 2h 21m per day
Total Nursing (Weekend) Info Total number of nurse staff hours per resident per day on weekends. 3h 58m per day 3h 16m per day 3h 26m per day
Physical Therapist Info Physical therapist staff hours per resident per day. 10m per day 3m per day 4m per day
RN (Weekend) Info Registered nurse hours per resident per day on weekends. 16m per day 13m per day 29m per day

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 112

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the Louisiana average
Occupancy rate 87.4%
Residents per day (avg) 97
Occupancy rate
87.4%
Residents per day (avg)
97

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

59% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

22% of new residents, often for short stays.

Typical stay 7 - 8 months

Medicaid

20% of new residents, often for long-term daily care.

Typical stay 2 - 3 years

Finances and operations

Voluntary non-profit home
Other
Home revenue
$13.3M
Operating deficit
-$255.8K
Voluntary non-profit home Other
Home revenue
$13,285,927.00
Operating deficit
$-255,815.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$4.5M
33.6% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$8.2M
Total costs $12.6M
Years in operation
49 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 88 / 100
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

Staffing

Key information about the people who lead and staff this community.

Leadership

Contact: Mr. Larry Stansberry, Administrator

What does this home offer?

Accepts Medicaid icon
Accepts Medicaid icon

Accept Medicaid: Yes

Housing options icon
Housing options icon

Housing Options: Private / Semi-Private Rooms

Building type icon
Building type icon

Building Type: 3-story

Dining services icon
Dining services icon

Dining Services

Beauty services icon
Beauty services icon

Beauty Services

Transportation services icon
Transportation services icon

Transportation Services

Housekeeping icon
Housekeeping icon

Housekeeping Services

Recreational activities icon
Recreational activities icon

Recreational Activities

Exercise program icon
Exercise program icon

Exercise Programs

Types of Care at St. Margaret’s Family of Care

Assisted Living Independent Living Memory Care Hospice Care Respite Care Home Care

Compare Nursing Homes around New Orleans

The information below is reported by the Louisiana Department of Health, Health Standards Section.
St. Margaret’s Family of Care
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

HC

Home Care

HC

Hospice Care

New Orleans (Mid-City)
112
No
A+
88
Private / Semi-Private Rooms
Audubon Retirement Village
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

New Orleans (Audubon)
-
No
-
73
Private Rooms
Bayside Healthcare Center
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Gretna
151
No
-
17
Private / Semi-Private Rooms
Ferncrest Manor
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

New Orleans (New Orleans East Area)
200
No
A+
0
Private / Semi-Private Rooms
Jo Ellen Smith Convalescent Center
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

LA 70131
180
No
-
-
Private / Semi-Private Rooms

Places of interest near St. Margaret’s Family of Care

Address 3.5 miles from city center — 0.16 miles to nearest hospital (Curahealth New Orleans)

Address 3525 Bienville St, New Orleans, LA 70119

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Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

152
Total Staff
151
Employees
1
Contractors
43,698
Total Hours (Quarter)
56
Avg Staff/Day
8.6
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse67.5 No
Licensed Practical Nurse428.7 No
Certified Nursing Assistant719.3 No
Staff by Category
Administration
2 staff
8.6hs shift avg
Nursing Staff
119 staff
9hs shift avg
Physicians & Practitioners
2 staff
8.2hs shift avg
Therapy Services
13 staff
5.9hs shift avg
Activities & Recreation
7 staff
8.3hs shift avg
Social Services
4 staff
5.3hs shift avg
Dietary Services
3 staff
7.1hs shift avg
Other Services
2 staff
8.4hs shift avg
Contractor Analysis
0%
of total hours from contractors
15 contractor hours this quarter
Medical Director: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant7107121,13191100%9.3
Licensed Practical Nurse4204212,99791100%8.7
Qualified Activities Professional7072,07991100%8.3
Registered Nurse6061,36191100%7.5
Dental Services Staff2028457380%8.4
Other Dietary Services Staff2028046571%6.6
Administrator1016966571%10.7
Qualified Social Worker4045306774%5.3
Nurse Practitioner1015206571%8
Dietitian1015086369%8.1
Physical Therapy Aide3034316470%5.1
Speech Language Pathologist3034136875%6.1
Occupational Therapy Aide2024083033%10.7
Respiratory Therapy Technician3033796470%4.7
Physical Therapy Assistant2023706875%5.4
Clinical Nurse Specialist1012102426%8.8
Medical Director011151820%0.8

Health Inspection History

Inspections
Total health inspections 6

Louisiana average 6.5


Last Health inspection on Aug 2025

Total health citations 38
Citations per inspection
6.33

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

17 of 38 citations resulted from standard inspections; 11 of 38 resulted from complaint investigations; and 10 of 38 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than Louisiana average

Louisiana average: 1.1


Serious Health citations More info 0
100% better than Louisiana average

Louisiana average: 0.5

0 critical citations More info Louisiana average: 1.1

0 serious citations More info Louisiana average: 0.5

38 moderate citations More info Louisiana average: 23.7

0 minor citations More info Louisiana average: 0.4
Citations history (last 3 years)
Environmental moderate citation Aug 20, 2025
Corrected

Nutrition moderate citation Aug 20, 2025
Corrected

Pharmacy moderate citation Aug 20, 2025
Corrected

Quality of Care moderate citation Aug 20, 2025
Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit Individual
Resident Census by Payment Source
96 Total Residents
Medicare 5 (5.2%)
Medicaid 82 (85.4%)
Private Pay/Other 9 (9.4%)
Specialized Care Beds
40 Total Specialty Beds
35.7% of Bed Capacity
1
AIDS Care Beds
0.9%
6
Alzheimer's / Dementia Beds
5.4%
2
Dialysis Beds
1.8%
5
Hospice Beds
4.5%
3
Ventilator Beds
2.7%
23
Other Specialized Rehab Beds
20.5%
Programs & Services
Residents' Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 18.6
59% worse than Louisiana average

Louisiana average: 11.7

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 31.3
54% worse than Louisiana average

Louisiana average: 20.4

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 38.5%
87% worse than Louisiana average

Louisiana average: 20.5%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 47.5%
102% worse than Louisiana average

Louisiana average: 23.5%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 7.9%
54% better than Louisiana average

Louisiana average: 17.1%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 0.0%
100% better than Louisiana average

Louisiana average: 3.5%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 3.9%
39% better than Louisiana average

Louisiana average: 6.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 4.1%
51% worse than Louisiana average

Louisiana average: 2.7%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 3.1%
41% better than Louisiana average

Louisiana average: 5.1%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 1.7%
7% worse than Louisiana average

Louisiana average: 1.6%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 10.1%
51% better than Louisiana average

Louisiana average: 20.4%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
9% better than Louisiana average

Louisiana average: 91.5%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 53.5%
44% worse than Louisiana average

Louisiana average: 94.9%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 1.62
38% better than Louisiana average

Louisiana average: 2.61

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 1.19
57% better than Louisiana average

Louisiana average: 2.77

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 96.7%
17% better than Louisiana average

Louisiana average: 82.5%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 3.5%
13% worse than Louisiana average

Louisiana average: 3.1%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 6.1%
92% worse than Louisiana average

Louisiana average: 76.2%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 25.8%
7% better than Louisiana average

Louisiana average: 27.8%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 9.4%
36% better than Louisiana average

Louisiana average: 14.7%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.0%
100% better than Louisiana average

Louisiana average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 61.8%
15% better than Louisiana average

Louisiana average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 59.9%
18% better than Louisiana average

Louisiana average: 50.6%

Guides for Better Senior Living

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Financial Aid for Louisiana Seniors

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Community Choices Waiver

Louisiana Medicaid Community Choices

Age 65+ or 21+ with disability, Louisiana resident, Medicaid- eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

High demand in urban areas.

Louisiana Elderly and Disabled Adults Program

LA EDA Program

Age 60+, Louisiana resident, at risk of nursing home.

~$1,800/month (varies).

$5,000 (individual).

Limited funding; rural focus.

Long Term-Personal Care Services (LT-PCS)

Louisiana Medicaid Long Term-Personal Care Services

Age 65+ or disabled, Louisiana resident, Medicaid-eligible, needs ADL assistance.

$943/month (individual), $1,415/month (couple).

$2,000 (individual), $3,000 (couple).

Medically Needy Spend-Down option available.

Program of All-Inclusive Care for the Elderly (PACE)

Louisiana PACE

Age 55+, Louisiana resident, Medicare/Medicaid-eligible, nursing home-level care need, safe community living possible.

No strict limit; Medicaid portion $2,901/month max.

$2,000 (individual) for Medicaid; none for Medicare-only.

Limited centers (e.g., Baton Rouge, Lafayette).

Adult Day Health Care (ADHC) Waiver

Louisiana Medicaid Adult Day Health Care Waiver

Age 65+ or 22-64 with disabilities, Louisiana resident, Medicaid-eligible, nursing home-level care need.

$2,901/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Includes transitional support from nursing homes.

Aged, Blind, and Disabled (ABD) Medicaid

Louisiana Medicaid Aged, Blind, and Disabled Program

Age 65+, blind, or disabled, Louisiana resident, Medicaid-eligible.

$943/month (individual), $1,415/month (couple).

$2,000 (individual), $3,000 (couple).

Medically Needy Spend-Down available.

Louisiana Elderly Protective Services (EPS)

Louisiana Governor’s Office of Elderly Affairs - Elderly Protective Services

Age 60+, Louisiana resident, experiencing abuse/neglect/exploitation.

No strict limit; prioritizes low-income.

None specified.

Focus on urban and rural elder abuse cases.

Senior Rx Program

Louisiana Senior Rx (Prescription Assistance)

Age 65+, Louisiana resident, no/low prescription coverage.

Varies by linked program; ~$30,000/year suggested.

None specified.

Bridges gaps in Medicare Part D coverage.

Veterans Aid and Attendance (A&A) Benefit

Louisiana VA Aid and Attendance (Federal/State Coordination)

Wartime veteran or spouse, age 65+ or disabled, needs ADL help, Louisiana resident.

Net income minus medical expenses < $1,984/month (individual with A&A).

~$155,356 (2025 net worth limit).

High veteran population in rural areas.

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