Show Inspection Reports
Total health inspections
6
Louisiana average 6.5
Last Health inspection on Aug 2025
Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
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Nursing Home
St. Margaret’s Family of Care
Serving the neighborhoods of New Orleans, LA since 1889, St. Margaret’s Family of Care is a premiere provider that offers an array of services, from independent living to skilled nursing care. St. Margaret’s Family of Care has three communities, each with its own excellent care team, residential-like accommodations, and thoughtful amenities. Their St. Luke’s campus offers comprehensive short-term rehabilitation and long-term residences for those looking to improve their functionality and mobility in a household-like setting.
Residents seeking skilled nursing services that cater to their medical, social, and emotional needs while benefitting from various therapy services will thrive on their St. Margaret’s campus. Meanwhile, those looking for long-term care and short-term care following an illness or hospitalization would fare well in their St. Margaret’s at Mercy location. From 24/7 care to balanced menus and enriching experiences, St. Margaret’s Family of Care has it all for you.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Staffing hours breakdown
Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Registered Nurse (RN)
Registered nurse hours per resident per day.
Registered nurse hours per resident per day.
Nurse Aide
Nurse aide hours per resident per day.
Nurse aide hours per resident per day.
Total Nursing (Weekend)
Total number of nurse staff hours per resident per day on weekends.
Total number of nurse staff hours per resident per day on weekends.
Physical Therapist
Physical therapist staff hours per resident per day.
Physical therapist staff hours per resident per day.
RN (Weekend)
Registered nurse hours per resident per day on weekends.
Registered nurse hours per resident per day on weekends.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
112
This home usually has limited availability
Occupancy is moderate, suggesting balanced demand.
Occupancy rate
87.4%
Residents per day (avg)
97
Occupancy rate
87.4%
Residents per day (avg)
97
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Short stays
Recovery
Medicare-covered care
Breakdown by payment type
Medicare
59% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
22% of new residents, often for short stays.
Typical stay
7 - 8 months
Medicaid
20% of new residents, often for long-term daily care.
Typical stay
2 - 3 years
Finances and operations
Voluntary non-profit community
Home revenue
$13.3M
Operating deficit
-$255.8K
Voluntary non-profit community
Home revenue
$13,285,927.00
Operating deficit
$-255,815.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$4.5M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$8.2M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$12.6M
49 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 88 / 100
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
Staffing
Key information about the people who lead and staff this community.
Leadership
Contact:
Mr. Larry Stansberry, Administrator
What does this home offer?
Accept Medicaid: Yes
Housing Options: Private / Semi-Private Rooms
Building Type: 3-story
Dining Services
Beauty Services
Transportation Services
Housekeeping Services
Recreational Activities
Exercise Programs
Types of Care at St. Margaret’s Family of Care
Assisted Living
Independent Living
Memory Care
Hospice Care
Respite Care
Home Care
Inspection History
In Louisiana, the Department of Health, Health Standards Section performs unannounced onsite surveys to verify that healthcare providers meet both state licensing and federal safety rules.
6 visits/inspections
5 visits/inspections triggered by complaints
3 routine inspections
Results
6 with issues
0 without issues
Latest inspection
Date:August 20, 2025
Type:Routine
50 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Health Inspection History
Inspections
Total health citations
38
Louisiana average 25.7
Citations per inspection
6.33
Louisiana average 3.95
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
17 of 38 citations resulted from standard inspections; 11 of 38 resulted from complaint investigations; and 10 of 38 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Louisiana averageLouisiana average: 1.1
Serious Health citations
0
0
100% better than Louisiana averageLouisiana average: 0.5
0 critical citations
0 serious citations
38 moderate citations
0 minor citations
Citations history (last 3 years)
Environmental moderate citation
Issues related to building safety, cleanliness, maintenance, and overall living conditions.
Aug 20, 2025
Issues related to building safety, cleanliness, maintenance, and overall living conditions.
Aug 20, 2025
Corrected
Nutrition moderate citation
Issues related to food quality, meal service, and resident's nutritional needs.
Aug 20, 2025
Issues related to food quality, meal service, and resident's nutritional needs.
Aug 20, 2025
Corrected
Pharmacy moderate citation
Issues related to medication management, including how drugs are stored, administered, and monitored.
Aug 20, 2025
Issues related to medication management, including how drugs are stored, administered, and monitored.
Aug 20, 2025
Corrected
Quality of Care moderate citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Aug 20, 2025
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Aug 20, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around New Orleans The information below is reported by the Louisiana Department of Health, Health Standards Section.
St. Margaret’s Family of Care
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC
Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
HC
Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
New Orleans (Mid-City)
112
No
A+
88
Private / Semi-Private Rooms
Audubon Retirement Village
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
New Orleans (Audubon)
-
No
-
73
Private Rooms
Bayside Healthcare Center
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Gretna
151
No
-
17
Private / Semi-Private Rooms
Ferncrest Manor
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
New Orleans (New Orleans East Area)
200
No
A+
0
Private / Semi-Private Rooms
Ferncrest Manor Living Center
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
New Orleans
200
No
-
-
Private / Semi-Private Rooms
Places of interest near St. Margaret’s Family of Care
3.5 miles from city center — 0.16 miles to nearest hospital (Curahealth New Orleans)
3525 Bienville St, New Orleans, LA 70119
Calculate Travel Distance to St. Margaret’s Family of Care
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
152
Employees
151
Contractors
1
Staff to resident ratio
1.58:1
0% compared with Louisiana averageLouisiana average ratio: 1.56:1
Avg staff/day
56
Average shift
8.6 hours
5% better than Louisiana averageLouisiana average: 8.2 hours
Total staff hours (quarter)
43,698
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
6
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.5 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.5 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
42
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.7 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.7 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
71
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.3 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.3 hoursNo contractors work on this role.
Contractor staffing
Total hours from contractors
0%
15 contractor hours this quarter
Medical Director: 1
Staff by category
| Certified Nursing Assistant | 71 | 0 | 71 | 21,131 | 91 | 100% | 9.3 |
| Licensed Practical Nurse | 42 | 0 | 42 | 12,997 | 91 | 100% | 8.7 |
| Qualified Activities Professional | 7 | 0 | 7 | 2,079 | 91 | 100% | 8.3 |
| Registered Nurse | 6 | 0 | 6 | 1,361 | 91 | 100% | 7.5 |
| Dental Services Staff | 2 | 0 | 2 | 845 | 73 | 80% | 8.4 |
| Other Dietary Services Staff | 2 | 0 | 2 | 804 | 65 | 71% | 6.6 |
| Administrator | 1 | 0 | 1 | 696 | 65 | 71% | 10.7 |
| Qualified Social Worker | 4 | 0 | 4 | 530 | 67 | 74% | 5.3 |
| Nurse Practitioner | 1 | 0 | 1 | 520 | 65 | 71% | 8 |
| Dietitian | 1 | 0 | 1 | 508 | 63 | 69% | 8.1 |
| Physical Therapy Aide | 3 | 0 | 3 | 431 | 64 | 70% | 5.1 |
| Speech Language Pathologist | 3 | 0 | 3 | 413 | 68 | 75% | 6.1 |
| Occupational Therapy Aide | 2 | 0 | 2 | 408 | 30 | 33% | 10.7 |
| Respiratory Therapy Technician | 3 | 0 | 3 | 379 | 64 | 70% | 4.7 |
| Physical Therapy Assistant | 2 | 0 | 2 | 370 | 68 | 75% | 5.4 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 210 | 24 | 26% | 8.8 |
| Medical Director | 0 | 1 | 1 | 15 | 18 | 20% | 0.8 |
71 Certified Nursing Assistant
% of Days
100%
42 Licensed Practical Nurse
% of Days
100%
7 Qualified Activities Professional
% of Days
100%
6 Registered Nurse
% of Days
100%
2 Dental Services Staff
% of Days
80%
2 Other Dietary Services Staff
% of Days
71%
1 Administrator
% of Days
71%
4 Qualified Social Worker
% of Days
74%
1 Nurse Practitioner
% of Days
71%
1 Dietitian
% of Days
69%
3 Physical Therapy Aide
% of Days
70%
3 Speech Language Pathologist
% of Days
75%
2 Occupational Therapy Aide
% of Days
33%
3 Respiratory Therapy Technician
% of Days
70%
2 Physical Therapy Assistant
% of Days
75%
1 Clinical Nurse Specialist
% of Days
26%
1 Medical Director
% of Days
20%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
96 residents
Residents by payment source
Medicare
5 residents (5.2%)
Medicaid
82 residents (85.4%)
Private pay or other
9 residents (9.4%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
18.6
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
18.6
59% worse than Louisiana averageLouisiana average: 11.7
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
31.3
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
31.3
54% worse than Louisiana averageLouisiana average: 20.4
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
38.5%
Percent of long-stay residents whose need for help with daily activities has increased
38.5%
87% worse than Louisiana averageLouisiana average: 20.5%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
47.5%
Percent of long-stay residents whose ability to move independently worsened
47.5%
102% worse than Louisiana averageLouisiana average: 23.5%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
7.9%
Percent of low risk long-stay residents who lose control of their bowels or bladder
7.9%
54% better than Louisiana averageLouisiana average: 17.1%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
0.0%
Percent of long-stay residents experiencing one or more falls with major injury
0.0%
100% better than Louisiana averageLouisiana average: 3.5%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
3.9%
Percent of long-stay high risk residents with pressure ulcers
3.9%
39% better than Louisiana averageLouisiana average: 6.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
4.1%
Percent of long-stay residents with a urinary tract infection
4.1%
51% worse than Louisiana averageLouisiana average: 2.7%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
3.1%
Percent of long-stay residents who lose too much weight
3.1%
41% better than Louisiana averageLouisiana average: 5.1%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
1.7%
Percent of long-stay residents who have depressive symptoms
1.7%
7% worse than Louisiana averageLouisiana average: 1.6%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
10.1%
Percent of long-stay residents who received an antipsychotic medication
10.1%
51% better than Louisiana averageLouisiana average: 20.4%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
9% better than Louisiana averageLouisiana average: 91.5%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
53.5%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
53.5%
44% worse than Louisiana averageLouisiana average: 94.9%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
1.62
Number of hospitalizations per 1,000 long-stay resident days.
1.62
38% better than Louisiana averageLouisiana average: 2.61
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.19
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.19
57% better than Louisiana averageLouisiana average: 2.77
Short-stay resident measures
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
96.7%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
96.7%
17% better than Louisiana averageLouisiana average: 82.5%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
3.5%
Percent of short-stay residents who newly received an antipsychotic medication
3.5%
13% worse than Louisiana averageLouisiana average: 3.1%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
6.1%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
6.1%
92% worse than Louisiana averageLouisiana average: 76.2%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
25.8%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
25.8%
7% better than Louisiana averageLouisiana average: 27.8%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
9.4%
Percentage of short-stay residents who had an outpatient emergency department visit.
9.4%
36% better than Louisiana averageLouisiana average: 14.7%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Louisiana averageLouisiana average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
61.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
61.8%
15% better than Louisiana averageLouisiana average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
59.9%
Rate of successful return to home or community from a skilled nursing facility.
59.9%
18% better than Louisiana averageLouisiana average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for St. Margaret’s Family of Care based on CMS SNF Cost Reports.
Occupancy Rate
87.4%
↓ 3.5pp vs 2023
Net Income
-$255,815
↓ ~$223K vs 2023
Total Payroll
$5,158,070
↑ ~$23K vs 2023
Profit Margin
-2.1%
↓ 1.9pp vs 2023
Loading trend charts...
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