Ferncrest Manor Living Center

Nursing Home in New Orleans

Overview of Ferncrest Manor Living Center

Ferncrest Manor Living Center is a nursing home community in New Orleans, equipped with state-of-the-art medical facilities and a highly trained staff to ensure your loved one receives the highest level of care. The community offers a variety of activities designed to engage residents and promote a sense of belonging. It is committed to providing quality nursing care in a clean and safe environment.

Staffing hours breakdown

Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day — compared to Louisiana state averages

Staff type Hours / day vs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. 14m per day ▼ 26% State avg: 19m per day · National avg: 41m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. 40m per day ▼ 44% State avg: 1h 11m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. 1h 40m per day ▼ 28% State avg: 2h 19m per day · National avg: 2h 20m per day
Total Nursing (Weekend) Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours. 2h 17m per day ▼ 30% State avg: 3h 16m per day · National avg: 3h 26m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation. 3m per day ■ Avg State avg: 3m per day · National avg: 4m per day
RN (Weekend) Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent. 6m per day ▼ 54% State avg: 13m per day · National avg: 28m per day
Bed community size
200-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.

About this community

Occupancy

Occupancy rate
55%
Lower than the Louisiana average: 71.8%
Occupied beds
109 / 200
Average residents 89 per day

License Details

Facility TypeMedicare And Medicaid
CountyOrleans

Ownership & Operating Entity

Owner NamePRESTIGE CARE LLC
Profit StatusFor profit - Limited Liability company

Therapy & Rehabilitation

2 services
Rehabilitation Services
Respite Care

Staffing & Medical

1 service
24-Hour Staffing

Amenities & Lifestyle

Specific ProgramsComplex Care, Medical & Skilled Nursing, Activities
Operating HoursOpen 24 hours

Contact Ferncrest Manor Living Center

Performance summary

Key indicators of commitment to quality care and safety.

Ratings

Overall Rating
1 / 5

Based on the Louisiana Department of Health, Health Standards Section surveys measuring health inspections, staffing, and quality measures.

Ranked 97th (tied) of 161 homes in Louisiana

Health Inspection Rating
1 / 5

Based on the Louisiana Department of Health, Health Standards Section surveys measuring health inspection findings. Fewer deficiencies result in higher ratings.

Ranked 121st (tied) of 161 homes in Louisiana

Quality Measures Rating
2 / 5

Based on the Louisiana Department of Health, Health Standards Section surveys measuring resident health outcomes and care practices.

Ranked 39th (tied) of 157 homes in Louisiana

Staffing Rating
1 / 5

Based on the Louisiana Department of Health, Health Standards Section surveys measuring staffing levels, including hours of care provided per resident per day.

Ranked 106th (tied) of 161 homes in Louisiana

Inspection History

In Louisiana, the Department of Health, Health Standards Section performs unannounced onsite surveys to verify that healthcare providers meet both state licensing and federal safety rules.

14 visits/inspections Info Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.

Latest inspection

Date June 24, 2025
Complaint Investigation

85 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Louisiana average: 32 deficiencies

Inspection Report Summary for Ferncrest Manor Living Center

The most recent inspection on June 24, 2025, identified deficiencies related to resident privacy during incontinence care, enteral feeding maintenance, and medical record accuracy. Earlier inspections showed a pattern of issues involving resident care practices, infection control, medication administration, staffing shortages, and abuse prevention, including substantiated abuse with actual harm in November 2024 and Immediate Jeopardy findings related to abuse and safety in July 2023. Complaint investigations were mostly substantiated, highlighting concerns with abuse, wound care, and infection control, while fines or license actions were not listed in the available reports. The main themes across deficiencies included resident care and safety, staff training and qualifications, and environmental cleanliness. The facility’s record shows ongoing challenges with compliance, with some repeated issues over time and no clear pattern of sustained improvement.

Financial Assistance for
Nursing Home in Louisiana

Ferncrest Manor Living Center is located in New Orleans, Louisiana.
Here are the financial assistance programs available to residents in Louisiana.

Get Financial aid guidance

Community Choices Waiver

Louisiana Medicaid Community Choices

Age 65+ or 21+ with disability
General Louisiana resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
LA

High demand in urban areas.

Benefits
In-home care (5-7 hours/day) Respite (240 hours/year) Home modifications Transitional support

Louisiana Elderly and Disabled Adults Program

LA EDA Program

Age 60+
General Louisiana resident, at risk of nursing home.
Income Limits ~$1,800/month varies
Asset Limits $5,000 individual
LA

Limited funding; rural focus.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Transportation (~5 trips/month)

Long Term-Personal Care Services (LT-PCS)

Louisiana Medicaid Long Term-Personal Care Services

Age 65+ or disabled
General Louisiana resident, Medicaid-eligible, needs ADL assistance.
Income Limits (2025) $943/month (individual), $1,415/month (couple).
Asset Limits $2,000 (individual), $3,000 (couple).
LA

Medically Needy Spend-Down option available.

Benefits
ADL/IADL assistance (20-32 hours/week, varies by need)

Program of All-Inclusive Care for the Elderly (PACE)

Louisiana PACE

Age 55+
General Louisiana resident, Medicare/Medicaid-eligible, nursing home-level care need, safe community living possible.
Income Limits (2025) No strict limit; Medicaid portion $2,901/month max.
Asset Limits $2,000 (individual) for Medicaid; none for Medicare-only.
LA

Limited centers (e.g., Baton Rouge, Lafayette).

Benefits
Adult day care Medical care Personal care Transportation Drugs Respite

Adult Day Health Care (ADHC) Waiver

Louisiana Medicaid Adult Day Health Care Waiver

Age 65+ or 22-64 with disabilities
General Louisiana resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) $2,901/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
LA

Includes transitional support from nursing homes.

Benefits
Adult day care (up to 8 hours/day, 5 days/week) Personal care Respite Transitional aid

Aged, Blind, and Disabled (ABD) Medicaid

Louisiana Medicaid Aged, Blind, and Disabled Program

Age 65+
General blind, or disabled, Louisiana resident, Medicaid-eligible.
Income Limits (2025) $943/month (individual), $1,415/month (couple).
Asset Limits $2,000 (individual), $3,000 (couple).
LA

Medically Needy Spend-Down available.

Benefits
Personal care Adult day care Limited in-home supports

Louisiana Elderly Protective Services (EPS)

Louisiana Governor’s Office of Elderly Affairs - Elderly Protective Services

Age 60+
General Louisiana resident, experiencing abuse/neglect/exploitation.
Income Limits (2025) No strict limit; prioritizes low-income.
Asset Limits None specified.
LA

Focus on urban and rural elder abuse cases.

Benefits
Emergency care Temporary housing Legal aid Care coordination (varies by case)

Senior Rx Program

Louisiana Senior Rx (Prescription Assistance)

Age 65+
General Louisiana resident, no/low prescription coverage.
Income Limits (2025) Varies by linked program; ~$30,000/year suggested.
Asset Limits None specified.
LA

Bridges gaps in Medicare Part D coverage.

Benefits
Prescription cost reduction (up to 50% discounts) Application assistance

Veterans Aid and Attendance (A&A) Benefit

Louisiana VA Aid and Attendance (Federal/State Coordination)

Age
General Wartime veteran or spouse, age 65+ or disabled, needs ADL help, Louisiana resident.
Income Limits (2025) Net income minus medical expenses < $1,984/month individual with A&A
Asset Limits ~$155,356 2025 net worth limit
LA

High veteran population in rural areas.

Benefits
Cash benefit ($1,478-$2,471/month individual, varies by status) for care costs

Places of interest near Ferncrest Manor Living Center

Address 4.2 miles from city center Info Estimated distance in miles from New Orleans's city center to Ferncrest Manor Living Center's address, calculated via Google Maps.

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Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

Long-stay resident measures
Average Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 3.52
35% worse than Louisiana average

Louisiana average: 2.61

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 1.64
41% better than Louisiana average

Louisiana average: 2.77

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Compare Nursing Homes around New Orleans The information below is reported by the Louisiana Department of Health, Health Standards Section.

5 facilities compared · CMS & LA Dept. of Health data · Updated Apr 2026

Filter by care type
Bayside Healthcare Center
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Gretna (Wall Boulevard) 151 57.1% -20% 3.13 -12% -24% 0 21 4.2 0 95 - 17 Hometown Healthcare Management $9.1M $3.7M 40.4% 195309
St. Margaret’s Family of Care
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

RC

Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.

New Orleans (Mid-City) 112 87.4% +22% 4.17 -14% +1% 0 38 6.3 0 97 A+ 88 The St. Margaret's Daughters $13.3M $4.5M 33.6% 195437
Ferncrest Manor
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

New Orleans (New Orleans East Area) 200 55.2% -23% 2.44 +23% -41% 3 74 5.3 6 114 A+ 0 Nunez, Lexis $12.3M $5.0M 40.2% 195214
Ferncrest Manor Living Center -
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

New Orleans (Orleans Parish) 200 - - - - - - - - 0 0 0.0 0 - - - - - - - -
Audubon Retirement Village -
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

New Orleans (Audubon) - - - - - - - - - 0 0 0.0 0 - - 73 - - - - -

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