Quality of care and staff professionalism
**Management and Staffing Issues**

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St. Mary’s D’Youville Pavilion proudly approaches nursing care as a person-centered service. It provides a warm and welcoming atmosphere for its residents to maintain comfort in a homey setting. With an emphasis on independent living, memory care, and long-term and short-term care, the home offers an environment where residents continuously grow as individuals in a nurturing environment that maximizes everyone’s quality of life.
St. Mary’s D’Youville Place specializes in surgical recovery, skilled nursing, therapeutic rehabilitation, short-term recovery, and long-term care. Other community features include housekeeping, transportation, social events, recreational activities, and specialized programs.
**Management and Staffing Issues**
**Neglect and Lack of Compassionate Care**
**Financial and Administrative Mismanagement**
Marissa S. Varney is the President and Administrator at St. Mary's D‘Youville Pavilion. She holds a nursing degree from Clarkson College and a Nursing Home Administrator’s license. With over 30 years of experience in geriatric nursing and more than two decades at St. Mary’s, Marissa has served in multiple roles including nurse manager and director of nursing. She values the dedication and passion of her staff in fulfilling the community’s mission.
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