Total health inspections
3
Maryland average 3.9
Last Health inspection on Aug 2025
Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
Sterling Care at Frostburg Village
Nursing Home
Sterling Care at Frostburg Village
Nursing Home
Sterling Care at Frostburg Village is a skilled nursing and assisted living facility. It provides personalized short-term rehabilitation and long-term care tailored to seniors and their families. The facility emphasizes compassionate care and a commitment to positive outcomes.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
35
This home usually has limited availability
Occupancy is moderate, suggesting balanced demand.
Occupancy rate
91.1%
Residents per day (avg)
102
Occupancy rate
91.1%
Residents per day (avg)
102
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Short stays
Recovery
Medicare-covered care
Breakdown by payment type
Medicare
71% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
16% of new residents, often for short stays.
Typical stay
2 - 3 months
Medicaid
14% of new residents, often for long-term daily care.
Typical stay
2 - 3 years
Finances and operations
Proprietary home
Corporation
Home revenue
$16.4M
Profit
$396.4K
Proprietary home
Corporation
Home revenue
$16,393,119.00
Profit
$396,383.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$4.8M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$11.2M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$16.0M
35-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
26 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
About this community
Facility Type
3
License Date
May 1, 1999
Additional licensing details
CMS Certification Number:
215115
County:
Allegany
Ownership & operating entity
Profit status:
true
Care Services
Nursing Services
Rehabilitation Services
Respite Care
Skilled Nursing
Licensed Nurses/CNAs
Short-Term Rehab
All Levels of Care
Access & Eligibility
Ways to qualify for care at this community, including accepted programs and payment options.
Medicaid Accepted
This facility is certified for eligible Medicaid services.
Compare Nursing Homes around Maryland
The information below is reported by the Maryland Department of Health, Office of Health Care Quality.
Broadmead
+40%
+81%
-25%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
MD 21030
51
No
PATTERSON, ANN
61.4%
$39,286,866.00
$15,557,199.00
39.6%
35.90
6.8245
-
10
-
+40%+81%-25%
Assisted Living at Goodwill
-4%
+29%
+18%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
MD 21536
108
No
BENDER, TIM
97.1%
$17,805,102.00
$7,478,442.00
42%
102.60
4.8529
1
37
2
-4%+29%+18%
Charlotte Hall Veterans Home
-25%
+31%
-35%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
MD 20622
454
No
PRUITTHEALTH VETERAN SERVICES - MARYLAND, INC.
53.8%
$32,926,011.00
$12,031,199.00
36.5%
209.50
4.9507
2
45
9
-25%+31%-35%
Sterling Care at Frostburg Village
-63%
-16%
+11%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
MD 21532
122
No
CRESTVIEW STERLINGS HOLDINGS LLC
91.1%
$16,056,409.00
$4,754,662.00
29.6%
101.50
3.1588
-
61
1
-63%-16%+11%
Arden Courts of Kensington
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
MD 20895
64
No
-
-
-
-
-
-
-
-
-
-
-
-
Broadmead
Type of care:
SNF
AL
Community:
MD 21030
Bed Count:
51
Pets Allowed:
No
Operator:
PATTERSON, ANN
CCN:
215123
Occupancy:
61.4%
Home Revenue:
$39,286,866.00
Payroll Costs:
$15,557,199.00
Payroll %:
39.6%
Avg Residents/Day:
35.90
Overall Rating:
Adj Nurse Hours:
6.8245
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
10
RN share vs State Avg:
+40%
+40%
Staffing vs State Avg:
+81%
+81%
Occupancy vs State Avg:
-25%
-25%
Assisted Living at Goodwill
Type of care:
SNF
AL
Community:
MD 21536
Bed Count:
108
Pets Allowed:
No
Operator:
BENDER, TIM
CCN:
215250
Occupancy:
97.1%
Home Revenue:
$17,805,102.00
Payroll Costs:
$7,478,442.00
Payroll %:
42%
Avg Residents/Day:
102.60
Overall Rating:
Adj Nurse Hours:
4.8529
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
1
Citations:
37
Severe Citations:
2
RN share vs State Avg:
-4%
-4%
Staffing vs State Avg:
+29%
+29%
Occupancy vs State Avg:
+18%
+18%
Charlotte Hall Veterans Home
Type of care:
SNF
AL
Community:
MD 20622
Bed Count:
454
Pets Allowed:
No
Operator:
PRUITTHEALTH VETERAN SERVICES - MARYLAND, INC.
CCN:
215161
Occupancy:
53.8%
Home Revenue:
$32,926,011.00
Payroll Costs:
$12,031,199.00
Payroll %:
36.5%
Avg Residents/Day:
209.50
Overall Rating:
Adj Nurse Hours:
4.9507
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
2
Citations:
45
Severe Citations:
9
RN share vs State Avg:
-25%
-25%
Staffing vs State Avg:
+31%
+31%
Occupancy vs State Avg:
-35%
-35%
Sterling Care at Frostburg Village
Type of care:
SNF
AL
Community:
MD 21532
Bed Count:
122
Pets Allowed:
No
Operator:
CRESTVIEW STERLINGS HOLDINGS LLC
CCN:
215115
Occupancy:
91.1%
Home Revenue:
$16,056,409.00
Payroll Costs:
$4,754,662.00
Payroll %:
29.6%
Avg Residents/Day:
101.50
Overall Rating:
Adj Nurse Hours:
3.1588
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
61
Severe Citations:
1
RN share vs State Avg:
-63%
-63%
Staffing vs State Avg:
-16%
-16%
Occupancy vs State Avg:
+11%
+11%Places of interest near Sterling Care at Frostburg Village
0.0 miles from city center
Frostburg, MD 21532
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
205
Total Staff
92
Employees
113
Contractors
36,930
Total Hours (Quarter)
48
Avg Staff/Day
8.5
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 10 | 8.9 | Yes |
| Licensed Practical Nurse | 56 | 9.5 | Yes |
| Certified Nursing Assistant | 96 | 8.8 | Yes |
Staff by Category
Administration ⓘ
2 staff
8hs shift avg
Nursing Staff ⓘ
172 staff
8.9hs shift avg
Physicians & Practitioners ⓘ
6 staff
8hs shift avg
Therapy Services ⓘ
18 staff
6.5hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
2 staff
6hs shift avg
Dietary Services ⓘ
4 staff
7.8hs shift avg
Other Services ⓘ
1 staff
8hs shift avg
Contractor Analysis
35.2%
of total hours from contractors
12,995 contractor hours this quarter
Licensed Practical Nurse: 43
Certified Nursing Assistant: 61
Occupational Therapy Aide: 2
Registered Nurse: 4
Medical Director: 1
Occupational Therapy Assistant: 2
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 35 | 61 | 96 | 17,425 | 91 | 100% | 8.8 |
| Licensed Practical Nurse | 13 | 43 | 56 | 7,407 | 91 | 100% | 9.5 |
| Registered Nurse | 6 | 4 | 10 | 2,019 | 89 | 98% | 8.9 |
| Dietitian | 4 | 0 | 4 | 1,742 | 91 | 100% | 7.8 |
| Clinical Nurse Specialist | 5 | 0 | 5 | 1,533 | 66 | 73% | 8.1 |
| Speech Language Pathologist | 4 | 0 | 4 | 1,299 | 78 | 86% | 6.9 |
| RN Director of Nursing | 2 | 0 | 2 | 962 | 67 | 74% | 7.8 |
| Physical Therapy Aide | 6 | 0 | 6 | 938 | 74 | 81% | 6.9 |
| Mental Health Service Worker | 1 | 0 | 1 | 504 | 63 | 69% | 8 |
| Physical Therapy Assistant | 2 | 0 | 2 | 492 | 66 | 73% | 6.7 |
| Respiratory Therapy Technician | 2 | 0 | 2 | 484 | 67 | 74% | 7.1 |
| Administrator | 1 | 0 | 1 | 464 | 58 | 64% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 456 | 57 | 63% | 8 |
| Nurse Aide in Training | 8 | 0 | 8 | 419 | 25 | 27% | 7.2 |
| Qualified Social Worker | 2 | 0 | 2 | 386 | 63 | 69% | 6 |
| Occupational Therapy Aide | 0 | 2 | 2 | 270 | 61 | 67% | 3.7 |
| Medical Director | 0 | 1 | 1 | 104 | 13 | 14% | 8 |
| Occupational Therapy Assistant | 0 | 2 | 2 | 29 | 3 | 3% | 9.7 |
Health Inspection History
Inspections
Total health citations
61
Citations per inspection
20.33
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
47 of 61 citations resulted from standard inspections; and 14 of 61 resulted from complaint investigations.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Maryland averageMaryland average: 0.5
Serious Health citations
1
1
67% worse than Maryland averageMaryland average: 0.6
0 critical citations
1 serious citation
55 moderate citations
5 minor citations
Citations history (last 3 years)
Abuse/Neglect moderate citation
Aug 13, 2025
Corrected
Abuse/Neglect moderate citation
Aug 13, 2025
Corrected
Abuse/Neglect moderate citation
Aug 13, 2025
Corrected
Nursing Services moderate citation
Aug 13, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: For-Profit LLC
Resident Census by Payment Source
106
Total Residents
Medicare
24
(22.6%)
ⓘ
Medicaid
68
(64.2%)
ⓘ
Private Pay/Other
14
(13.2%)
ⓘ
Programs & Services
Residents' Group
ⓘ
Nurse Aide Training
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Resident Council
ⓘ
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
11.9
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
11.9
8% better than Maryland averageMaryland average: 12.9
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
25.4
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
25.4
In line with Maryland averageMaryland average: 25.7
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
14.2%
Percent of long-stay residents whose need for help with daily activities has increased
14.2%
40% better than Maryland averageMaryland average: 23.7%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
28.7%
Percent of long-stay residents whose ability to move independently worsened
28.7%
In line with Maryland averageMaryland average: 27.7%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
33.3%
Percent of low risk long-stay residents who lose control of their bowels or bladder
33.3%
28% worse than Maryland averageMaryland average: 25.9%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
6.2%
Percent of long-stay residents experiencing one or more falls with major injury
6.2%
170% worse than Maryland averageMaryland average: 2.3%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
5.4%
Percent of long-stay high risk residents with pressure ulcers
5.4%
17% better than Maryland averageMaryland average: 6.5%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
3.7%
Percent of long-stay residents with a urinary tract infection
3.7%
131% worse than Maryland averageMaryland average: 1.6%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
4.9%
Percent of long-stay residents who lose too much weight
4.9%
15% better than Maryland averageMaryland average: 5.8%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
7.8%
Percent of long-stay residents who have depressive symptoms
7.8%
61% better than Maryland averageMaryland average: 20.2%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
11.3%
Percent of long-stay residents who received an antipsychotic medication
11.3%
12% better than Maryland averageMaryland average: 12.9%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
95.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
95.0%
In line with Maryland averageMaryland average: 92.0%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.0%
In line with Maryland averageMaryland average: 96.6%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
69.9%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
69.9%
11% worse than Maryland averageMaryland average: 78.4%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
1.8%
Percent of short-stay residents who newly received an antipsychotic medication
1.8%
32% worse than Maryland averageMaryland average: 1.4%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
84.4%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
84.4%
5% better than Maryland averageMaryland average: 80.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$25K
58% lower than Maryland averageMaryland average: $61K
Number of fines
1
33% fewer fines than Maryland averageMaryland average: 1.5
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Maryland averageMaryland average: 0.1
Fines amount comparison
Fines amount comparison
This facility
$25K
Maryland average
$61K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Aug 13, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Aug 13, 2025
$25K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Sterling Care at Frostburg Village based on CMS SNF Cost Reports.
Occupancy Rate
91.1%
↑ 6.0pp vs 2022
Net Income
$396,383
↓ ~$574K vs 2022
Total Payroll
$5,387,307
↑ ~$375K vs 2022
Profit Margin
2.5%
↓ 4.0pp vs 2022
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