Show Inspection Reports
Total health inspections
4
Maryland average 3.9
Last Health inspection on Aug 2024
Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
Sterling Care Forest Hill
Nursing Home in Forest Hill
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Sterling Care Forest Hill
Nursing Home in Forest Hill
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Settled in the tranquil neighborhood of Forest Valley Drive, Forest Hill, MD, Sterling Care Forest Hill is a reliable senior living community focusing on medical services including long-term care, skilled nursing, outpatient therapy, cardiac care, and hospice services. Featuring newly renovated residences, the community ensures seniors experience unrivaled comfort and convenience. The community strives to provide the highest quality of care and assistance around the clock for seniors to flourish and reach their full potential.
Alongside comprehensive care, the community also features state-of-the-art amenities to promote an active and blissful retirement. Outdoor trips and plenty of fun games are orchestrated for residents’ enjoyment. Sterling Care Forest Hill is great for seniors looking to make the most out of their golden years in its beautifully designed campus.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 70th out of 112 homes in Maryland.
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 70th out of 112 homes in Maryland.Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 17m per day
vs Maryland avg
-23%
Standout metric
Physical Therapist is +60% above state avg
| Staff type | Hours / day | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 32m per day | ▼ 36% State avg: 50m per day · National avg: 41m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 10m per day | ■ Avg State avg: 2h 10m per day · National avg: 2h 21m per day |
|
Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 25m per day | ■ Avg State avg: 3h 29m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 8m per day | ▲ 60% State avg: 5m per day · National avg: 4m per day |
|
RN (Weekend)
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 22m per day | ▼ 41% State avg: 37m per day · National avg: 29m per day |
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
156
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
35.9%
Avg. Length of Stay
91 days
Occupancy rate
35.9%
Avg. Length of Stay
91 days
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Short stays
Recovery
Medicare-covered care
Breakdown by payment type
Medicare
66% of new residents, usually for short-term rehab.
Typical stay
1 months
Private pay
31% of new residents, often for short stays.
Typical stay
1 - 2 months
Medicaid
4% of new residents, often for long-term daily care.
Typical stay
3 years
Finances and operations
Privately-owned community
Operated by a business corporation.
Home revenue
$29.8M
Profit
$547.8K
Privately-owned community
Operated by a business corporation.
Home revenue
$29.8M
Profit
$547.8K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$7.4M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$21.9M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$29.3M
Walk Score: 61 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
BBB Rating: A (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
What does this home offer?
Accept Medicaid: Yes
Total Residents: 156
Building Type: Two-story
Types of Care at Sterling Care Forest Hill
Assisted Living
Nursing Home
Inspection History
In Maryland, the Department of Health, Office of Health Care Quality is the state agency that conducts unannounced inspections and issues reports for all assisted living and nursing facilities.
4 visits/inspections
Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.
Maryland average: 5 visits/inspections
Maryland average: 2 inspections
Latest inspection
Date
August 7, 2024
Routine45 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Maryland average: 53 deficiencies
Inspection Report Summary for Sterling Care Forest Hill
The most recent inspection on August 7, 2024, found multiple deficiencies including locked unit doors restricting resident movement, failure to follow ophthalmologist recommendations, poor maintenance, inadequate supervision leading to resident elopement, incomplete nurse staffing records, improper food storage, and environmental repairs needed. Earlier inspections showed a pattern of issues related to resident dignity, care planning, medication administration, environment cleanliness, and timely reporting of abuse allegations. Complaint investigations found a substantiated failure to timely report an abuse allegation in October 2023, but no fines or enforcement actions were listed in the available reports. Prior deficiencies mainly involved resident care, safety, and documentation, with recurring concerns about environment and supervision. The facility’s deficiencies appear persistent over time, with no clear improvement trend evident from the reports.
Health Inspection History
Inspections
Total health citations
44
Maryland average 49.9
Citations per inspection
11
Maryland average 12.81
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
43 of 44 citations resulted from standard inspections; and 1 of 44 resulted from complaint investigations.
Breakdown of citation severity (last 3 years)
Critical Health citations
1
1
100% worse than Maryland averageMaryland average: 0.5
Serious Health citations
0
0
100% better than Maryland averageMaryland average: 0.6
1 critical citation
0 serious citations
43 moderate citations
0 minor citations
Citations history (last 3 years)
Environmental moderate citation
Issues related to building safety, cleanliness, maintenance, and overall living conditions.
Aug 14, 2024
Issues related to building safety, cleanliness, maintenance, and overall living conditions.
Aug 14, 2024
Corrected
Nursing Services moderate citation
Issues related to the availability and quality of nursing staff and the care they provide.
Aug 14, 2024
Issues related to the availability and quality of nursing staff and the care they provide.
Aug 14, 2024
Corrected
Nutrition moderate citation
Issues related to food quality, meal service, and resident's nutritional needs.
Aug 14, 2024
Issues related to food quality, meal service, and resident's nutritional needs.
Aug 14, 2024
Corrected
Quality of Care critical citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Aug 14, 2024
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Aug 14, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Forest Hill The information below is reported by the Maryland Department of Health, Office of Health Care Quality.
Filter by care type
| Sterling Care Forest Hill |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Forest Hill | 156 | 80.9% | -2% | 3.28 | -56% | -13% | 1 | 44 | 11.0 | 1 | 128 | A | 61 | - | $29.6M | $7.4M | 25% | 215194 |
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Places of interest near Sterling Care Forest Hill
2.2 miles from city center
Estimated distance in miles from Forest Hill's city center to Sterling Care Forest Hill's address, calculated via Google Maps.
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
171
Employees
139
Contractors
32
Staff to resident ratio
1.34:1
26% worse than Maryland averageMaryland average ratio: 1.81:1
Avg staff/day
74
Average shift
8.2 hours
0% compared with Maryland averageMaryland average: 8 hours
Total staff hours (quarter)
55,247
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
10
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.3 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.3 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
28
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.7 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.7 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
92
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.5 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.5 hoursThis role is partially covered by contractors.
Contractor staffing
Total hours from contractors
12.9%
7,128 contractor hours this quarter
Certified Nursing Assistant: 15
Speech Language Pathologist: 4
Physical Therapy Assistant: 4
Respiratory Therapy Technician: 3
Physical Therapy Aide: 3
Qualified Social Worker: 2
Other Activities Staff: 1
Staff by category
| Certified Nursing Assistant | 77 | 15 | 92 | 26,557 | 91 | 100% | 8.5 |
| Licensed Practical Nurse | 28 | 0 | 28 | 10,570 | 91 | 100% | 8.7 |
| Registered Nurse | 10 | 0 | 10 | 3,983 | 91 | 100% | 8.3 |
| Clinical Nurse Specialist | 7 | 0 | 7 | 2,197 | 89 | 98% | 7.4 |
| RN Director of Nursing | 4 | 0 | 4 | 1,913 | 82 | 90% | 7.8 |
| Speech Language Pathologist | 0 | 4 | 4 | 1,747 | 67 | 74% | 7.4 |
| Other Dietary Services Staff | 5 | 0 | 5 | 1,619 | 90 | 99% | 7.4 |
| Physical Therapy Aide | 0 | 3 | 3 | 1,329 | 65 | 71% | 7.1 |
| Qualified Social Worker | 0 | 2 | 2 | 932 | 66 | 73% | 7.8 |
| Respiratory Therapy Technician | 0 | 3 | 3 | 853 | 79 | 87% | 6.7 |
| Administrator | 2 | 0 | 2 | 634 | 64 | 70% | 7.1 |
| Physical Therapy Assistant | 0 | 4 | 4 | 621 | 73 | 80% | 7 |
| Nurse Practitioner | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Dental Services Staff | 1 | 0 | 1 | 489 | 60 | 66% | 8.1 |
| Dietitian | 1 | 0 | 1 | 477 | 60 | 66% | 7.9 |
| Occupational Therapy Aide | 1 | 0 | 1 | 431 | 63 | 69% | 6.8 |
| Mental Health Service Worker | 1 | 0 | 1 | 309 | 32 | 35% | 9.7 |
| Medical Director | 1 | 0 | 1 | 65 | 13 | 14% | 5 |
| Other Activities Staff | 0 | 1 | 1 | 12 | 1 | 1% | 11.6 |
92 Certified Nursing Assistant
% of Days
100%
28 Licensed Practical Nurse
% of Days
100%
10 Registered Nurse
% of Days
100%
7 Clinical Nurse Specialist
% of Days
98%
4 RN Director of Nursing
% of Days
90%
4 Speech Language Pathologist
% of Days
74%
5 Other Dietary Services Staff
% of Days
99%
3 Physical Therapy Aide
% of Days
71%
2 Qualified Social Worker
% of Days
73%
3 Respiratory Therapy Technician
% of Days
87%
2 Administrator
% of Days
70%
4 Physical Therapy Assistant
% of Days
80%
1 Nurse Practitioner
% of Days
70%
1 Dental Services Staff
% of Days
66%
1 Dietitian
% of Days
66%
1 Occupational Therapy Aide
% of Days
69%
1 Mental Health Service Worker
% of Days
35%
1 Medical Director
% of Days
14%
1 Other Activities Staff
% of Days
1%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
128
Medicare
31
24.2% of residents
Medicaid
67
52.3% of residents
Private pay or other
30
23.4% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Nurse Aide Training
State-approved Nurse Aide Training and Competency Evaluation Program on-site
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
11.1
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
11.1
14% better than Maryland averageMaryland average: 12.9
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
26.4
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
26.4
In line with Maryland averageMaryland average: 25.7
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
26.9%
Percent of long-stay residents whose need for help with daily activities has increased
26.9%
13% worse than Maryland averageMaryland average: 23.7%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
18.8%
Percent of long-stay residents whose ability to move independently worsened
18.8%
32% better than Maryland averageMaryland average: 27.7%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
33.4%
Percent of low risk long-stay residents who lose control of their bowels or bladder
33.4%
29% worse than Maryland averageMaryland average: 25.9%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
1.9%
Percent of long-stay residents experiencing one or more falls with major injury
1.9%
17% better than Maryland averageMaryland average: 2.3%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
4.3%
Percent of long-stay high risk residents with pressure ulcers
4.3%
34% better than Maryland averageMaryland average: 6.5%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.3%
Percent of long-stay residents with a urinary tract infection
0.3%
83% better than Maryland averageMaryland average: 1.6%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
3.6%
Percent of long-stay residents who lose too much weight
3.6%
38% better than Maryland averageMaryland average: 5.8%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
25.1%
Percent of long-stay residents who have depressive symptoms
25.1%
24% worse than Maryland averageMaryland average: 20.2%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
3.8%
Percent of long-stay residents who received an antipsychotic medication
3.8%
71% better than Maryland averageMaryland average: 12.9%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
96.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
96.0%
In line with Maryland averageMaryland average: 92.0%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.1%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.1%
In line with Maryland averageMaryland average: 96.6%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
0.79
Number of hospitalizations per 1,000 long-stay resident days.
0.79
40% better than Maryland averageMaryland average: 1.32
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.69
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.69
43% better than Maryland averageMaryland average: 1.21
Short-stay resident measures
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
76.2%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
76.2%
In line with Maryland averageMaryland average: 78.4%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
1.1%
Percent of short-stay residents who newly received an antipsychotic medication
1.1%
19% better than Maryland averageMaryland average: 1.4%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
68.0%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
68.0%
16% worse than Maryland averageMaryland average: 80.6%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
20.3%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
20.3%
In line with Maryland averageMaryland average: 21.2%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
7.6%
Percentage of short-stay residents who had an outpatient emergency department visit.
7.6%
23% better than Maryland averageMaryland average: 9.9%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
1.1%
Percentage of SNF residents who experience falls with major injury during their stay.
1.1%
45% worse than Maryland averageMaryland average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
56.7%
Percentage of residents at or above expected ability to care for themselves at discharge.
56.7%
6% better than Maryland averageMaryland average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
57.3%
Rate of successful return to home or community from a skilled nursing facility.
57.3%
13% better than Maryland averageMaryland average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$10K
84% lower than Maryland averageMaryland average: $61K
Number of fines
1
33% fewer fines than Maryland averageMaryland average: 1.5
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Maryland averageMaryland average: 0.1
Fines amount comparison
Fines amount comparison
This facility
$10K
Maryland average
$61K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Aug 14, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Aug 14, 2024
$10K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Sterling Care Forest Hill based on CMS SNF Cost Reports.
Occupancy Rate
80.9%
↑ 1.9pp vs 2022
Net Income
$547.8K
↑ ~$833.4K vs 2022
Total Payroll
$8.4M
↑ ~$3.6M vs 2022
Profit Margin
1.9%
↑ 3.5pp vs 2022
Loading trend charts...
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