Maryland average 3.9
Last Health inspection on Oct 2025

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Dedicated to improving seniors’ well-being, Sterling Care is a distinct senior living community offering assisted living, independent living, skilled nursing care, and rehabilitation across its convenient locations. The community strives to deliver top-notch care and assistance from a dedicated and highly skilled team. Enjoy your golden years doing what you love within the serene spaces of Sterling Care.
Sterling Care fosters a vibrant and welcoming environment, paving the way for residents to gain meaningful interactions and mingle with friends. Combining medical expertise and exceptional comfort, the community ensures seniors are well-cared for in every aspect of their well-being. Sterling Care is ideal for seniors aiming to spend their golden years doing what they love with its incredible amenities and peaceful setting.
Occupancy between 85% and 95% suggests balanced demand.
Most residents typically stay for a few weeks or months before returning home or moving on.
49% of new residents, usually for short-term rehab.
42% of new residents, often for short stays.
9% of new residents, often for long-term daily care.
Key information about the people who lead and staff this community.
In Maryland, the Department of Health, Office of Health Care Quality is the state agency that conducts unannounced inspections and issues reports for all assisted living and nursing facilities.
Maryland average: 5 visits/inspections
Maryland average: 2 inspections
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Maryland average: 53 deficiencies
The most recent inspection on October 17, 2025, identified a deficiency related to the facility’s failure to update a resident’s discharge plan to reflect the absence of home health wound care services after those services were declined. Earlier inspections showed multiple deficiencies involving resident care, documentation, medication management, infection control, and environmental maintenance. Prior reports noted issues such as failure to follow physician orders, inadequate neuro checks after falls, medication errors, poor food service, and infection prevention lapses. Complaint investigations included substantiated findings of inadequate discharge planning and abuse, while most other complaints were substantiated with various care and documentation concerns. The inspection history indicates ongoing challenges with care coordination and documentation, with no clear pattern of overall improvement or worsening.
Maryland average 3.9
Last Health inspection on Oct 2025
Maryland average 49.9
Maryland average 12.81
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
27 of 48 citations resulted from standard inspections; 12 of 48 resulted from complaint investigations; and 9 of 48 came from combined inspections (standard and complaint).
Maryland average: 0.5
Maryland average: 0.6
| Citizens Care Center |
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Havre De Grace | 184 | No | - | Private/Semi-Private Rooms | - | - | - | - | - | - | - | - | - |
| Sterling Care |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Bel Air (East Macphail Road) | 155 | No | 27 | - | 20 | A+ | - | - | - | - | - | - | - |
| Liv-n-well Assisted Living |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Aberdeen | 16 | No | 54 | - | 25 | A+ |
50% Male Residents — State Benchmarked 50% of residents are male, compared to the Maryland average of 31%. An unusually high male share for assisted living, where most facilities skew heavily female. |
50% Female Residents — State Benchmarked 50% of residents are female, compared to the Maryland average of 69%. Closer to an even gender split than most assisted living facilities, which typically have 65–75% female residents. |
79% White Residents — State Benchmarked 79% of residents are reported as White, compared to the Maryland average of 81%. Close to the average for this category among assisted living facilities in Maryland with reported race/ethnicity data. |
21% African American Residents — State Benchmarked 21% of residents are reported as African American or Black, compared to the Maryland average of 12%. A higher African American share than the typical Maryland average — useful context when comparing cultural fit and community composition. |
21% Residents Age 65–74 — State Benchmarked 21% of residents are 65–74, compared to the Maryland average of 12%. A higher share of younger seniors often signals a more independent, active resident community with lower acuity care needs. |
43% Residents Age 75–84 — State Benchmarked 43% of residents are 75–84, compared to the Maryland average of 31%. A high concentration in this mid-range bracket, where residents typically need moderate support with daily activities. |
21% Residents Age 95+ — State Benchmarked 21% of residents are 95 or older, compared to the Maryland average of 16%. In line with the statewide profile for the oldest resident bracket. |
| Covenant Care Assisted Living |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Aberdeen | 4 | No | 37 | 1 Bed / 1 Bed Rooms | - | - | - | - | - | - | - | - | - |
12.7 miles from city center
Estimated distance in miles from Bel Air's city center to Sterling Care's address, calculated via Google Maps.
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This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Manages medical care and health needs.
No contractors work on this role.
Assists with medical care and medications.
This role is partially covered by contractors.
Helps with daily care and mobility.
This role is partially covered by contractors.
Total hours from contractors
5,257 contractor hours this quarter
| Certified Nursing Assistant | 61 | 11 | 72 | 21,568 | 91 | 100% | 7.9 |
| Licensed Practical Nurse | 25 | 1 | 26 | 11,394 | 91 | 100% | 8.8 |
| Registered Nurse | 10 | 0 | 10 | 2,991 | 91 | 100% | 7.8 |
| RN Director of Nursing | 5 | 0 | 5 | 2,505 | 80 | 88% | 8.1 |
| Clinical Nurse Specialist | 6 | 0 | 6 | 2,195 | 91 | 100% | 8.2 |
| Medication Aide/Technician | 3 | 0 | 3 | 1,639 | 87 | 96% | 10.1 |
| Other Dietary Services Staff | 2 | 0 | 2 | 1,045 | 88 | 97% | 7.9 |
| Speech Language Pathologist | 0 | 4 | 4 | 1,009 | 68 | 75% | 7.2 |
| Physical Therapy Aide | 0 | 2 | 2 | 860 | 65 | 71% | 7.7 |
| Physical Therapy Assistant | 0 | 4 | 4 | 853 | 75 | 82% | 6.4 |
| Administrator | 2 | 0 | 2 | 594 | 58 | 64% | 7.1 |
| Nurse Practitioner | 1 | 0 | 1 | 520 | 65 | 71% | 8 |
| Occupational Therapy Aide | 1 | 0 | 1 | 509 | 61 | 67% | 8.3 |
| Qualified Social Worker | 0 | 2 | 2 | 486 | 61 | 67% | 8 |
| Respiratory Therapy Technician | 0 | 6 | 6 | 485 | 67 | 74% | 6.5 |
| Mental Health Service Worker | 1 | 0 | 1 | 458 | 58 | 64% | 7.9 |
| Dental Services Staff | 2 | 0 | 2 | 355 | 46 | 51% | 7.7 |
| Medical Director | 1 | 0 | 1 | 91 | 13 | 14% | 7 |
| Dietitian | 1 | 0 | 1 | 46 | 6 | 7% | 7.6 |
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Penalties are imposed by CMS for violations of federal nursing home regulations.
Last updated: Jan 2026
Historical financial and operational data for Sterling Care based on CMS SNF Cost Reports.
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