Sterling Court
Independent Living & Assisted Living · San Mateo, CA

Sterling Court

Independent Living & Assisted Living · San Mateo, CA

Overview of Sterling Court

Situated in the heart of San Mateo, California, Sterling Court offers a vibrant senior community with both independent and assisted living rental residences. The community thrives with a plethora of activities and services, from a constantly evolving chef-curated menu to invigorating exercise classes and exciting excursions in a comfortable shuttle. What sets Sterling Court apart is its dedicated and hospitable staff, unwavering in their commitment to create a warm and personalized environment tailored to each resident’s unique needs.

What distinguishes Sterling Court even further is its all-inclusive fee structure. Through a transparent, single fee, residents gain access of comprehensive array of benefits, encompassing fine dining, housekeeping, maintenance, transportation, and an array of over 150 diverse activities. Senior residents here bid farewell to the responsibilities of home ownership and wholeheartedly embrace a life focused on the most precious aspects, including quality time with family and friends.

(650) 344-8200
Bed community size
24-bed community Rank #1283 / 1657Bed count — State benchmarkedThis home is ranked 1283rd out of 1657 homes in California. Shows this facility's certified or reported bed count compared to other California facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions.
Years in operation
35 years in operation Rank #69 / 1487Years in operation — State benchmarkedThis home is ranked 69th out of 1487 homes in California. Shows how long this facility has been in operation compared to other California facilities. Longer operating histories may benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 89 / 100 Rank #195 / 2092Walk Score — State benchmarkedThis home is ranked 195th out of 2092 homes in California. Shows how walkable this facility's neighborhood is compared to the average Walk Score across California facilities. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

Occupancy

Occupancy rate
88%
Rank #390 / 1530Occupancy rate — State benchmarkedThis home is ranked 390th out of 1530 homes in California. Shows this facility's occupancy rate versus the California average, with its Statewide rank out of 1530. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Higher than the California average: 72.8%
Occupied beds
21 / 24
Average occupied beds in California homes 87 beds

License Details

Facility TypeResidential Care Elderly
StatusLicensed
IssuanceMarch 1, 2001
CountySan Mateo

Ownership & Operating Entity

Sterling Court is legally operated by Webcor Builders, Inc. & Fifty Peninsula Partners, and administrated by Sarah St. Charles.

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactMs. Sarah St Charles, Executive Director

Staff Composition

Total Employees
64
Full-Time Employees
64

Contact Sterling Court

Inspection History

In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.

Inspection Score Info A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the California state average. The score below shows how many points this facility sits above or below the typical California assisted living residence score (the benchmark); higher is better.

1 point above the California average for assisted living residences (81/100)

Rank #793 / 1401 in California Inspection Score — State benchmarked This home is ranked 793rd out of 1401 homes in California. Shows this facility's inspection score compared to the California average among 1401 comparable communities in the ranking pool. Inspection score: 82 out of 100. Letter grade B-. 1 point above the California average for assisted living residences (81/100)

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2020 vs. California state average
Overall vs. CA average 1 Worse Metrics worse than California average:
• Moderate citations (Type B) (25% above)
1 At Avg Metrics at California average:
• Serious citations (Type A) (at CA avg)
8 Better Metrics better than California average:
• Total citations (20% below)
• Citations per year (24% below)
• Citations per inspection (52% below)
• Total visits (69% below)
• Complaint visits (85% below)
• Other visits (100% below)
• Official inspections (25% below)
• Complaint investigations (80% below)
Latest Inspection February 12, 2026

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityCA Averagevs. CA Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 810 This facility has 20% fewer total citations than a typical California assisted living residence (8 vs. CA avg 10).↓ 20% better
Serious citations (Type A) Info Violations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action. 33 This facility has serious citations (type a) in line with the California average (3 vs. CA avg 3).— At avg Rank #753 / 1164 Serious citations (Type A) — State benchmarked This home is ranked 753rd out of 1164 homes in California. Shows this facility's # of serious citations compared to the California average among 1164 comparable communities in the ranking pool.
Moderate citations (Type B) Info Violations that do not pose an immediate risk but still represent a departure from required care or operational standards. 54 This facility has 25% more moderate citations (type b) than a typical California assisted living residence (5 vs. CA avg 4).↑ 25% worse
Citations per year Info Average citations per year since 2020. 1.31.7 This facility has 24% fewer citations per year than a typical California assisted living residence (1.3 vs. CA avg 1.7).↓ 24% better
Citations per inspection Info Average citations per inspection. 1.63.3 This facility has 52% fewer citations per inspection than a typical California assisted living residence (1.6 vs. CA avg 3.3).↓ 52% better

Inspections & Visits Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityCA Averagevs. CA Avg
Total visits Info Combined count of complaint visits, other regulatory visits, and official scheduled inspections. 516 This facility has 69% fewer total visits than a typical California assisted living residence (5 vs. CA avg 16).↓ 69% better
Complaint visits Info On-site visits triggered by formal complaints filed by residents, families, or staff. 213 This facility has 85% fewer complaint visits than a typical California assisted living residence (2 vs. CA avg 13).↓ 85% better Rank #324 / 1397 Complaint visits — State benchmarked This home is ranked 324th out of 1397 homes in California. Shows this facility's # of complaint visits compared to the California average among 1397 comparable communities in the ranking pool.
Other visits Info Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits. 07 This facility has 100% fewer other visits than a typical California assisted living residence (0 vs. CA avg 7).↓ 100% better
Official inspections Info Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards. 34 This facility has 25% fewer official inspections than a typical California assisted living residence (3 vs. CA avg 4).↓ 25% better
Complaint investigations Info On-site investigations triggered by complaints filed with California regulators. 210 This facility has 80% fewer complaint investigations than a typical California assisted living residence (2 vs. CA avg 10).↓ 80% better

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • February 12, 2026 inspection found one Type A deficiency for hot water temperature at 124°F, exceeding the required 105–120°F range, posing an immediate health and safety risk.
  • February 20, 2025 inspection cited three deficiencies including improper chemical storage in a resident room, staff without criminal clearance, and missed quarterly emergency drills, all posing immediate health and safety risks.
  • November 15, 2023 complaint investigation found allegations unsubstantiated after review, with only rare delays in emergency call responses and no systemic failures identified.

What does this home offer?

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Pets Allowed

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Housing Options: 1 Bed / 2 Bed

Building type icon
Building type icon

Building Type: Mid-rise

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Transportation Services

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Fitness and Recreation

Living Spaces & Floor Plans for Sterling Court

Sterling Court P3
Sterling Court P2
Sterling Court P1
Sterling Court P4

Places of interest near Sterling Court

Address 1.3 miles from city center Info Estimated distance in miles from San Mateo's city center to Sterling Court's address, calculated via Google Maps. — 3.82 miles to nearest hospital (San Mateo Medical Center)

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Financial Assistance for
Independent Living in California

Sterling Court is located in San Mateo, California.
Here are the financial assistance programs available to residents in California.

Get Financial aid guidance

Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+
General California resident, Medi-Cal eligible, nursing home risk.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
CA

County-managed; waitlists possible.

Benefits
In-home support (4-6 hours/day) Respite care (14 days/year) Meals (~$6/meal) Transportation (8 trips/month) Care management

In-Home Supportive Services (IHSS)

California IHSS

Age 65+
General California resident, Medicaid-eligible or low-income.
Income Limits ~$1,732/month individual, Medi-Cal threshold
Asset Limits $2,000 individual
CA

Can hire family as caregivers.

Benefits
Personal care (up to 283 hours/month) Homemaker services Respite (varies)

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+
General California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
Income Limits ~$2,829/month 300% FBR, individual
Asset Limits $2,000 individual
CA

Available in 38 counties; waitlists common.

Benefits
Case management Respite care (up to 10 days/year) Minor home mods (avg. $500) Adult day care (~$50/day)

Property Tax Postponement Program (PTP)

CA PTP

Age 62+
General California resident, own and live in home, 40% equity.
Income Limits (2025) ~$51,500/year household, adjusted annually
Asset Limits Equity-based; no strict asset cap.
CA

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Benefits
Property tax deferral (avg. $1,000-$3,000/year, varies by county)

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled
General California resident, Medi-Cal-eligible, nursing home-eligible.
Income Limits ~$2,829/month 300% FBR, individual
Asset Limits $2,000 individual
CA

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

Benefits
Personal care in ALFs (5-7 hours/day) Medication management Social services

California CARES Program

CA CARES

Age
General Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.
Asset Limits Not applicable; need-based.
CA

High demand in urban areas; complements IHSS respite.

Benefits
Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

Compare Independent Living around San Mateo

The Peninsula Regent
IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

San Mateo (Downtown)
435
Facility 435
CA AVG 103
Rank #25 / 1657
Yes
95
Facility 95
CA AVG 57
Rank #66 / 2092
84
Facility 84
CA AVG 81
Rank #731 / 1401
2
2
Facility 2
CA AVG 13
Rank #324 / 1397
2
Facility 2
CA AVG 3
Rank #600 / 1164
37
Facility 37
CA AVG 13
Rank #55 / 1487
50.1%
Facility 50.1%
CA AVG 74.8%
Rank #1222 / 1368
-Bass Inc; Pacific Retirement Services Inc1 Bed / 2 Bed
Sterling Court
IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

San Mateo (North Central)
24
Facility 24
CA AVG 103
Rank #1283 / 1657
Yes
89
Facility 89
CA AVG 57
Rank #195 / 2092
82
Facility 82
CA AVG 81
Rank #793 / 1401
3
2
Facility 2
CA AVG 13
Rank #324 / 1397
3
Facility 3
CA AVG 3
Rank #753 / 1164
35
Facility 35
CA AVG 13
Rank #69 / 1487
87.5%
Facility 87.5%
CA AVG 74.8%
Rank #331 / 1368
A+Webcor Builders, Inc. & Fifty Peninsula Partners1 Bed / 2 Bed
StarLight CareGivers, Inc.
IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Los Altos (North Los Altos)-No
92
Facility 92
CA AVG 57
Rank #137 / 2092
----
13
Facility 13
CA AVG 13
Rank #531 / 1487
-A+-1 Bed / 2 Bed
The Villa at San Mateo Apartments
IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

San Mateo (Sugarloaf)-Yes
81
Facility 81
CA AVG 57
Rank #384 / 2092
--------1 Bed / 2 Bed

Frequently Asked Questions about Sterling Court

What neighborhood is Sterling Court in?

Sterling Court is in the North Central neighborhood of San Mateo.

Who is the owner of Sterling Court?

The legal owner and operator of Sterling Court is Webcor Builders, Inc. & Fifty Peninsula Partners.

Is Sterling Court in a walkable area?

Sterling Court has a walk score of 89. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

What is the occupancy rate at Sterling Court?

Sterling Court's occupancy is 88%.

Who is the administrator of Sterling Court?

Sarah St. Charles is the administrator of Sterling Court.

How many beds does Sterling Court have?

Sterling Court has 24 beds.

Has Sterling Court had any recent deficiencies or citations?

Sterling Court has had 8 recently reported deficiencies.

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