StoryPoint Troy
Independent Living, Assisted Living & Memory Care · Troy, OH
StoryPoint Troy
Independent Living, Assisted Living & Memory Care · Troy, OH
Overview of Storypoint Troy
Set amidst the stunning city of Troy, OH, Storypoint Troy is an eminent senior living community that offers independent living, assisted living, and memory care. The community features a wide array of studios, one-bedroom and two-bedroom apartments to choose from, with easy access to the community’s wide range of convenient amenities and services. A team of experienced and well-trained care experts are always available to provide various assistance, including help with tedious chores, mobility or managing medications.
Residents enjoy a high-spirited everyday life with a brimming calendar of engaging activities that promote enjoyment, learning, and connections. Storypoint Troy always ensures residents are getting their daily nutrients intake with chef-prepared gourmet food that caters to various tastes and dietary needs. From convenient services and compassionate care to a plethora of interesting amenities, residents can comfortably enjoy a fulfilling retirement life.
9 years in operation
An established community with some operational experience and growing routines.
Walk Score: 45 / 100 Rank #310 / 705Walk Score — State benchmarkedThis home is ranked 310th out of 705 homes in Ohio. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Ohio facilities. Higher scores benefit residents, families, and staff.Rankings are based only on facilities in Ohio that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community
Facility TypeResidential Care Facility
StatusActive
CountyMiami
Staffing
Key information about the people who lead and staff this community.
ContactMr. Jack Redmond, Customer Insights & Reputation Marketing Specialist
Fax(937) 440-3600
Inspection History
In Ohio, the Department of Health, Bureau of Survey and Certification conducts unannounced onsite inspections to evaluate the quality of care and environment in all licensed facilities.
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Ohio state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Overall vs. OH average
0 Worse
No metrics in this bucket.
1 Better
Metrics better than Ohio average:
• Total citations (50% below)
• Total citations (50% below)
Latest Inspection
April 23, 2025
Citations
| This Facility | OH Average | vs. OH Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 1 | 2 | This facility has 50% fewer total citations than a typical Ohio assisted living residence (1 vs. OH avg 2).↓ 50% better |
Resident satisfaction survey results
Every two years, the Ohio Department of Aging and the Office of the State Long-Term Care Ombudsman organizations conduct a satisfaction survey among residents in long-term care facilities to assess their quality of care and life.
Average score
85 / 100
Ohio average: 86 / 100
2022 – 2023 Period
Care and services
83 / 100
Ohio average: 89 / 100
Environment
97 / 100
Ohio average: 95 / 100
Moving in
79 / 100
Ohio average: 82 / 100
Facility culture
84 / 100
Ohio average: 86 / 100
Caregivers
93 / 100
Ohio average: 89 / 100
Spending time
80 / 100
Ohio average: 80 / 100
Meals and dining
81 / 100
Ohio average: 81 / 100
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Have you gotten or are you getting physical therapy, occupational therapy or speech therapy, while living at this care facility?
This facility40/100
Ohio average46/100
Did (Do) you know who to speak to about your therapy progress?
This facility71/100
Ohio average85/100
Did (Does) the therapy help you meet your goals?
This facility75/100
Ohio average88/100
Did (Do) the therapists help you set goals?
This facility89/100
Ohio average89/100
Can you decide how to spend your day?
This facility100/100
Ohio average94/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Are you able to get around the building if you want to?
This facility90/100
Ohio average95/100
Can you enjoy the outdoors if you want to?
This facility94/100
Ohio average91/100
Are your personal items safe here?
This facility95/100
Ohio average92/100
Is it very clean here?
This facility100/100
Ohio average96/100
Can you find a place to be alone if you want to be alone?
This facility100/100
Ohio average96/100
Do you feel safe here?
This facility100/100
Ohio average98/100
Is it easy for you to get around in your room (or apartment)?
This facility100/100
Ohio average96/100
Do you feel you have enough privacy?
This facility100/100
Ohio average95/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Did you receive a thorough orientation to STORY POINT OF TROY?
This facility55/100
Ohio average70/100
Were you given enough information to learn how things work here?
This facility83/100
Ohio average82/100
Did you feel warmly welcomed as a new resident?
This facility100/100
Ohio average93/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Do the people who work here tell you when rules, policies, and procedures change?
This facility40/100
Ohio average78/100
Are you friends with anyone who lives here?
This facility55/100
Ohio average81/100
Are you encouraged to speak up about things you don’t like here?
This facility87/100
Ohio average81/100
Are you as involved in decisions about your care as you want to be?
This facility89/100
Ohio average85/100
Do the people who work here go above and beyond to give you a good life?
This facility94/100
Ohio average87/100
Are your concerns taken care of in a timely way?
This facility94/100
Ohio average86/100
Overall, are you satisfied with the care you receive here?
This facility95/100
Ohio average94/100
Would you highly recommend STORY POINT OF TROY to someone who needs this type of care?
This facility95/100
Ohio average89/100
Do the people who work here help you with technology, if needed?
This facility100/100
Ohio average89/100
Do the people who work here seem happy to work here?
This facility100/100
Ohio average92/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Do the same people take care of you most of the time?
This facility80/100
Ohio average84/100
Do the people who work here check on you often enough to see if you need anything?
This facility85/100
Ohio average81/100
Are the people who work here knowledgeable about your medical conditions and treatments?
This facility89/100
Ohio average90/100
Do you have opportunities to maintain your health and wellness, if you want?
This facility90/100
Ohio average92/100
Do the people who work here do things the way you want them done?
This facility95/100
Ohio average88/100
Do you feel confident the people who work here would come quickly anytime you needed help?
This facility95/100
Ohio average85/100
Do the people who work here support you to do as much for yourself as you are able to do?
This facility95/100
Ohio average96/100
Do the people who care for you explain your care and services to you?
This facility95/100
Ohio average85/100
Do the people who work here ever get angry at you?
This facility100/100
Ohio average88/100
Do the people who work here do everything they can to protect you from getting sick?
This facility100/100
Ohio average94/100
Do the people who work here make sure you are comfortable when they provide care or services?
This facility100/100
Ohio average95/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Are you as connected to the community as you want to be?
This facility61/100
Ohio average71/100
Do you have something to look forward to most days?
This facility67/100
Ohio average77/100
Do you have enough opportunities to go on outings and special events?
This facility67/100
Ohio average73/100
Are there enjoyable things to do on the weekends, if you want?
This facility74/100
Ohio average63/100
Do you have plenty of opportunities to do things that are meaningful to you?
This facility75/100
Ohio average83/100
Do you usually enjoy how you spend your time?
This facility81/100
Ohio average87/100
Do you feel included in life here?
This facility81/100
Ohio average89/100
Are you able to do the activities offered here, if you want?
This facility95/100
Ohio average93/100
Do you like the activities here?
This facility100/100
Ohio average83/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Do you have input on the food that is served?
This facility60/100
Ohio average68/100
Do you like the food here?
This facility67/100
Ohio average81/100
Does the menu change often enough?
This facility79/100
Ohio average77/100
Do you get enough fresh food options here?
This facility85/100
Ohio average81/100
Do you look forward to mealtimes?
This facility86/100
Ohio average80/100
Do you get enough to eat here?
This facility100/100
Ohio average95/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
What does this home offer?
Pets Allowed
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: Mid-rise
Transportation Services
Fitness and Recreation
Places of interest near StoryPoint Troy
2.2 miles from city center
Estimated distance in miles from Troy's city center to StoryPoint Troy's address, calculated via Google Maps.
Calculate Travel Distance to StoryPoint Troy
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Compare Independent Living around Dayton
| StoryPoint Troy | IL AL MC | Troy | - | Yes |
45
Facility
45
OH AVG
40
Rank
#310 / 705 | Studio / 1 Bed / 2 Bed | A+ | 85
Facility
85
OH AVG
85.8
Rank
#103 / 193 | 1
Facility
1
OH AVG
2
Rank
#1 / 142 |
| The Wellington at Dayton | IL AL MC RC | Dayton | - | Yes |
63
Facility
63
OH AVG
40
Rank
#127 / 705 | 1 Bed / 2 Bed | - | 80
Facility
80
OH AVG
85.8
Rank
#172 / 193 | 5
Facility
5
OH AVG
2
Rank
#117 / 142 |
Financial Assistance for
Independent Living in Ohio
StoryPoint Troy is located in Troy, Ohio.
Here are the financial assistance programs available to residents in Ohio.
Frequently Asked Questions about StoryPoint Troy
Is StoryPoint Troy in a walkable area?
StoryPoint Troy has a walk score of 45. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
Has StoryPoint Troy had any recent citations?
StoryPoint Troy has had 1 recently reported citation.
Are there photos of StoryPoint Troy?
Yes — there are 4 photos of StoryPoint Troy in the photo gallery on this page.
What is the address of StoryPoint Troy?
StoryPoint Troy is located at 1840 Towne Park Dr, Troy, OH 45373.
What is the phone number of StoryPoint Troy?
(937) 440-3600 will put you in contact with the team at StoryPoint Troy.
What county is StoryPoint Troy located in?
StoryPoint Troy is in Miami County.
Does StoryPoint Troy provide medical or personal care assistance?
No — StoryPoint Troy is an independent living community. Residents live on their own in private apartments with access to amenities, dining, and social activities.
Guides for Better Senior Living
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