Inspection Reports for Sunny View Care Center
22445 Cupertino Rd, Cupertino, CA 95014 , CA, 95014
Back to Facility ProfileInspection Report Summary
Most inspections found no deficiencies, and several complaint investigations were unsubstantiated, indicating that many concerns raised were not supported by evidence. However, some reports did cite deficiencies, primarily related to medication management, personnel competency, and resident care, including issues with unsecured medications and lack of proper physician orders for bed rails. The facility received immediate health and safety citations in a few instances, such as a resident leaving unassisted and accessible medications posing risks, but no fines or license actions were listed in the available reports. The most recent report from September 30, 2025, was a complaint investigation that found no deficiencies and unsubstantiated allegations. Overall, the facility shows improvement over time, with the latest inspections being clean after earlier isolated issues.
Deficiencies (last 6 years)
Deficiencies (over 6 years)
1 deficiencies/year
Deficiencies are regulatory violations found during state inspections.
75% better than California average
California average: 4 deficiencies/yearDeficiencies per year
4
3
2
1
0
Census
Latest occupancy rate
63% occupied
Based on a September 2025 inspection.
This facility has shown a decline in demand based on occupancy rates.
Occupancy over time
Inspection Report
Complaint Investigation
Census: 120
Capacity: 190
Deficiencies: 0
Date: Sep 30, 2025
Visit Reason
The visit was an unannounced complaint investigation triggered by an allegation that facility staff were not addressing a resident's right to be free from emotional and sexual abuse.
Complaint Details
The complaint alleged that facility staff were not addressing resident R1 from receiving emotional and sexual abuse from resident R2. Multiple staff and residents were interviewed, and no evidence was found to support the allegations. The findings were unsubstantiated.
Findings
After interviewing staff, residents, and reviewing records, the Department found no evidence to substantiate the allegations of emotional and sexual abuse between residents R1 and R2. The complaint was determined to be unsubstantiated with no deficiencies cited.
Report Facts
Staff interviewed: 10
Residents interviewed: 8
Capacity: 190
Census: 120
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Manuel Monter | Licensing Program Analyst | Conducted the complaint investigation and interviews |
| Adriana Delao | Director of Health Services | Met with Licensing Program Analyst during the investigation and exit interview |
| Ryan Golze | Administrator | Facility administrator named in report header |
| Bradley Burgoyne | Administrator | Interviewed by LPA Rai regarding resident relationships and supervision |
| Romeo Manzano | Licensing Program Manager | Named as Licensing Program Manager on the report |
Inspection Report
Complaint Investigation
Census: 115
Capacity: 190
Deficiencies: 0
Date: Sep 12, 2025
Visit Reason
The visit was an unannounced case management inspection to amend a previously closed complaint investigation (LIC9099 and LIC9099-D) issued on August 22, 2025, due to new information provided to the Department.
Complaint Details
The complaint investigation closed on August 22, 2025, was amended and re-opened due to new information provided to the Department.
Findings
No deficiencies were cited during this visit. The report was reviewed with the facility Administrator Bradley Burgoyne, and a signed copy was provided.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Bradley Burgoyne | Administrator | Met with during the inspection and involved in review of the report. |
| Manuel Monter | Licensing Program Analyst | Conducted the unannounced case management visit. |
| Romeo Manzano | Licensing Program Manager | Named as Licensing Program Manager on the report. |
Inspection Report
Annual Inspection
Census: 118
Capacity: 190
Deficiencies: 1
Date: Jun 6, 2025
Visit Reason
The inspection was an unannounced continuation of the Required 1 Year annual visit to evaluate compliance with licensing requirements at the Sunny View Retirement Community Facility.
Findings
The inspection included a tour of the facility and review of medication storage and safety measures. One deficiency was cited regarding accessible prescription medication in a resident's room, posing an immediate health and safety risk.
Deficiencies (1)
Resident R5's prescription medication were accessible in the bathroom cabinet, which is not allowed as R5 is not able to store or administer their own medication, posing an immediate health, safety, or personal rights risk.
Report Facts
Capacity: 190
Census: 118
Plan of Correction Due Date: Jun 7, 2025
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Bradley Burgoyne | Executive Director | Met with Licensing Program Analyst during inspection and discussed findings |
| Simranjit Rai | Licensing Program Analyst | Conducted the inspection and authored the report |
| Ryan Golze | Administrator/Director | Facility Administrator listed in report |
Inspection Report
Annual Inspection
Census: 5
Capacity: 190
Deficiencies: 0
Date: May 30, 2025
Visit Reason
Licensing Program Analyst Simi Rai conducted an unannounced Required 1 Year visit to evaluate the facility's compliance with licensing requirements.
Findings
During the visit, the analyst toured the facility, observed that exits were clear of obstruction, and reviewed records for 5 staff and 5 residents. The fire extinguisher was inspected on 03/07/2025. The annual inspection was not completed and will be continued on another day.
Report Facts
Staff records reviewed: 5
Resident records reviewed: 5
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Adriana De La O | Director of Health Services | Met with Licensing Program Analyst during inspection |
| Simi Rai | Licensing Program Analyst | Conducted the unannounced Required 1 Year visit |
Inspection Report
Annual Inspection
Census: 115
Capacity: 190
Deficiencies: 2
Date: May 24, 2024
Visit Reason
The visit was a continuation of the annual inspection conducted unannounced to review compliance with personnel requirements and medication management.
Findings
Deficiencies were cited related to personnel competency and medication administration discrepancies, including extra tablets found in a resident's medication bottle and failure to administer medication, posing immediate health and safety risks.
Deficiencies (2)
Personnel Requirements - Facility personnel actions and documentation in the Medroom were not competent to meet resident needs.
Medication administration discrepancy - Resident #11's medication #1 bottle had 6 extra tablets than recorded, and medication was not administered as documented.
Report Facts
Resident files reviewed: 10
Staff files reviewed: 8
Extra tablets found: 6
Deficiencies cited: 2
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Ryan Golze | Administrator | Met with during inspection and discussed findings |
| Adriana De La O | Director of Health Services | Met with during inspection and involved in medication count observation |
| Simranjit Rai | Licensing Program Analyst | Conducted the inspection and authored the report |
| Romeo Manzano | Licensing Program Manager | Supervisor of the inspection |
Inspection Report
Annual Inspection
Census: 115
Capacity: 190
Deficiencies: 0
Date: May 22, 2024
Visit Reason
An unannounced Required 1 Year visit was conducted to evaluate the facility's compliance with licensing regulations.
Findings
The Licensing Program Analyst toured the facility including resident bedrooms, kitchen, and outside areas, noting that exits were clear, food supplies were adequate, medications and sharps were secured, and safety equipment such as fire extinguishers and carbon monoxide detectors were in working order. The water temperature in bathrooms was measured and disaster drills were up to date.
Report Facts
Resident bedrooms toured: 10
Water temperature range: 109.6-113.1
Fire extinguisher inspection date: Mar 5, 2024
Fire system inspection date: Mar 11, 2024
Fire sprinkler inspection date: Mar 7, 2024
Disaster drill date: May 6, 2024
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Ryan Golze | Administrator | Met with Licensing Program Analyst during inspection |
| Adriana De La O | Director of Health Services | Met with Licensing Program Analyst during inspection |
Inspection Report
Complaint Investigation
Census: 120
Capacity: 190
Deficiencies: 0
Date: Feb 20, 2024
Visit Reason
The inspection was conducted as an unannounced complaint investigation following a complaint received on 08/10/2023 regarding the facility's failure to ensure resident safety, resulting in a resident sustaining an injury.
Complaint Details
The complaint alleged the facility did not ensure resident safety, resulting in injury to resident R1. The investigation included review of incident reports, hospital records, staff interviews, and resident history. The allegations were found unsubstantiated.
Findings
The investigation found that resident R1 had multiple falls and injuries, including a comminuted distal femur fracture. Despite the incidents, the allegations were unsubstantiated due to lack of preponderance of evidence. No deficiencies were cited.
Report Facts
Falls history: 9
Hospital stay duration: 4
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Simranjit Rai | Licensing Program Analyst | Conducted the complaint investigation visit |
| Fidel Manuel | LVN Residential Manager | Met with Licensing Program Analyst during the investigation and participated in exit interview |
| Romeo Manzano | Licensing Program Manager | Named in report as Licensing Program Manager |
Inspection Report
Complaint Investigation
Census: 120
Capacity: 190
Deficiencies: 2
Date: Feb 20, 2024
Visit Reason
The visit was a case management follow-up to address information obtained during a complaint investigation conducted on 08/10/2023 regarding the use of bed rails without a physician's order.
Complaint Details
The visit was triggered by a complaint investigation regarding the use of bed rails without a physician's order. The complaint was substantiated as deficiencies were cited.
Findings
The investigation found that resident R1 did not have a physician's order for the use of bed rails, and the Service Plan did not adequately address R1's history of falls or how the facility would meet R1's fall-risk behavior. Deficiencies were cited related to these issues.
Deficiencies (2)
The pre-admission appraisal was not updated in writing as frequently as necessary to note significant changes and keep the appraisal accurate, specifically the Service Plan did not address R1's history of falls.
A written order from a physician indicating the need for the postural support (bed rails) was not maintained in the resident’s record.
Report Facts
Episodes of falls: 9
Deficiencies cited: 2
Plan of Correction Due Date: Feb 27, 2024
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Fidel Manuel | LVN Residential Manager | Met during the visit and discussed findings. |
| Simranjit Rai | Licensing Program Analyst | Conducted the case management visit and investigation. |
| Romeo Manzano | Licensing Program Manager | Supervisor overseeing the licensing evaluation. |
Inspection Report
Follow-Up
Census: 111
Capacity: 190
Deficiencies: 1
Date: Sep 8, 2023
Visit Reason
The visit was an unannounced case management follow-up on an incident that occurred on 2023-08-17, when a resident (R1) left the facility unassisted on an electric scooter after cutting off the wander guard.
Findings
The facility failed to provide adequate care and supervision to meet R1's needs, as staff were unaware that R1 had left the facility unassisted, posing an immediate health, safety, and personal rights risk. The Director of Health Services and Executive Director agreed with the findings.
Deficiencies (1)
R1 was not provided care and supervision to meet R1's needs wherein R1 left the facility unassisted while facility staff were unaware which poses an immediate Health, Safety, or Personal Rights risk to persons in care.
Report Facts
Census: 111
Total Capacity: 190
Deficiencies cited: 1
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Adriana De La O | Director of Health Services | Interviewed during visit and agreed with deficiency findings |
| Randy Herzig | Executive Director | Went over report and deficiencies and agreed with findings |
| Simranjit Rai | Licensing Program Analyst | Conducted the unannounced case management visit |
Inspection Report
Census: 102
Capacity: 190
Deficiencies: 0
Date: Dec 1, 2022
Visit Reason
An unannounced Case Management visit was conducted to deliver a letter of exclusion for facility staff member S1.
Findings
No deficiencies were cited during this visit as per California Code of Regulations Title 22. The exclusionary letter was delivered and acknowledged by the facility administrator.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Nelson Rodrigues | Administrator | Met with Licensing Program Analyst during the visit and signed the Declaration of Service letter for the exclusionary letter delivery. |
Inspection Report
Census: 115
Capacity: 190
Deficiencies: 0
Date: Jan 12, 2022
Visit Reason
The purpose of this Technical Assistance PCC Tele visit was to review the facility COVID-19 infection mitigation plan, ensure the plan is being carried out, and provide support and guidance to staff in mitigating the spread of the virus.
Findings
The inspection found that the facility had COVID-19 signage and screening procedures in place, with dining and activity rooms closed and social distancing maintained. Some trash bins lacked covers, and recommendations were made to replace them with covered or foot pedal bins. Staff demonstrated proper donning and doffing of PPE, with suggestions to ensure N95 masks are worn securely. No deficiencies were cited during the tele-visit.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Nelson Rodrigues | Administrator | Met with during inspection and mentioned in relation to facility operations and findings. |
| Steve Chang | Licensing Program Analyst | Conducted the tele-inspection. |
| Romeo Manzano | Licensing Program Manager | Conducted the tele-inspection and named in report. |
| Cristina Wong | Program Clinical Consultant | Conducted the tele-inspection and provided clinical guidance. |
| Adriana Delao | Staff member met during inspection. |
Inspection Report
Routine
Census: 110
Capacity: 190
Deficiencies: 0
Date: May 28, 2021
Visit Reason
An unannounced Infection Control site visit was conducted as a required 1-year routine inspection to evaluate the facility's compliance with infection control policies and procedures.
Findings
The facility was observed to have appropriate infection control measures in place, including symptom screening, mask usage, hand sanitizers, social distancing markers, and secured medications. No deficiencies were issued per Title 22 of the California Code of Regulations.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Nelson Rodrigues | Executive Director | Met with Licensing Program Analyst during the infection control site visit. |
| Adriana De La O | Director of Health Services | Met with Licensing Program Analyst during the infection control site visit. |
| Joanne Roadilla | Licensing Program Analyst | Conducted the unannounced Infection Control site visit. |
| Romeo Manzano | Licensing Program Manager | Named in the report header. |
Inspection Report
Follow-Up
Census: 110
Capacity: 190
Deficiencies: 0
Date: Mar 8, 2021
Visit Reason
The visit was an unannounced Case Management tele-visit as a follow-up on the case management conducted on 10/08/20 regarding the death of a resident on 10/05/20.
Findings
No deficiencies were cited during the tele-visit. The resident's cause of death was determined to be complications of a clinically diagnosed neurologic disorder based on the death certificate received.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Nelson Rodrigues | Executive Director | Met with Licensing Program Analyst during the tele-visit and discussed the report. |
| Joanne Roadilla | Licensing Program Analyst | Conducted the unannounced Case Management tele-visit. |
| Romeo Manzano | Licensing Program Manager | Named as Licensing Program Manager on the report. |
Inspection Report
Census: 125
Capacity: 190
Deficiencies: 0
Date: Dec 3, 2020
Visit Reason
The visit was a Case Management - Other type conducted via tele-visit to provide technical assistance to prevent and mitigate the spread of COVID-19 at the facility.
Findings
The virtual tour observed COVID-19 postings, screening stations, hand sanitizers, social distancing, and mask usage. Recommendations included designating an area for COVID-19 positive residents with dedicated staff and replacing trash bins with foot-operated lidded cans to prevent cross contamination.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Nelson Rodrigues | Executive Director | Met with Licensing Program Manager, Analyst, and Health Facilities Evaluator Nurse during the tele-visit. |
| Adriana De La O | Director of Health Services | Met with Licensing Program Manager, Analyst, and Health Facilities Evaluator Nurse during the tele-visit. |
Report
Apr 17, 2025
Report
Apr 18, 2024
Report
Jan 12, 2024
Report
Oct 14, 2022
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