Sunrise at North Hills
Assisted Living & Memory Care · Raleigh, NC
Sunrise at North Hills
Assisted Living & Memory Care · Raleigh, NC
Sunrise at North Hills is a full-service senior living community located in a convenient Raleigh, North Carolina location, helping residents enjoy excursions to popular local destinations as well as a variety of amenities and curated programs. The community offers room rates starting at $3,891 per month and welcomes residents into a loving, compassionate environment, working closely with each individual to develop a tailored plan that helps sustain their independence and autonomy. Sunrise at North Hills measures success by residents’ happiness, health, and safety, providing access to a comprehensive schedule of on-site activities designed to keep their mind, body, and spirit engaged, while also organizing frequent outings to popular local destinations, including shopping centers, restaurants, and movie theaters.
The community boasts a variety of amenities, such as a TV lounge with a fireplace, a physical therapy room, and putting green, as well as a range of floor plans, including studios, one-bedroom, two-room, and companion suites, allowing residents to express their style. Sunrise at North Hills offers engaging activities that exercise the mind with Cranium Crunches, the body with weight lifting, and the spirit with meditation, while the team of experts is frequently consulted by journalists for insights on senior care, assisted living, and memory care. Located in Raleigh, NC, on Spring Forest Road between Falls of Neuse Road and Six Forks Road, the community provides easy access to Raleigh’s more than 40 historic attractions and museums, diverse performing arts and music scene, and medical support at nearby hospitals, including WakeMed Raleigh Hospital, Duke Raleigh Hospital, and Rex Hospital.
Types of Care at Sunrise at North Hills
Assisted Living
Memory Care
160-bed community Rank #13 / 397Bed count — State benchmarkedThis home is ranked 13th out of 397 homes in North Carolina. Shows this facility's certified or reported bed count compared to other North Carolina SNFs. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A large-scale community that may provide a wide range of amenities, services, and structured programs.
45 years in operation Rank #23 / 98Years in operation — State benchmarkedThis home is ranked 23rd out of 98 homes in North Carolina. Shows how long this facility has been in operation compared to other North Carolina SNFs. Longer operating histories may benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 68 / 100 Rank #35 / 572Walk Score — State benchmarkedThis home is ranked 35th out of 572 homes in North Carolina. Shows how walkable this facility's neighborhood is compared to the average Walk Score across North Carolina SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
BBB Rating: A- (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community
StatusActive
CountyWake
License NumberHAL-092-218
Staffing
Key information about the people who lead and staff this community.
ContactHeidi Keys, Executive Director
Inspection History
In North Carolina, the Department of Health and Human Services, Division of Health Service Regulation conducts unannounced surveys to ensure nursing and adult care homes meet safety standards.
Since 2015 · 11 years of data
43 deficiencies
21 inspections
0 penalties
15 inspections with deficiencies
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the North Carolina state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2015 vs. North Carolina state average
Overall vs. NC average
0 Worse
No metrics in this bucket.
1 At Avg
Metrics at North Carolina average:
• Total inspections (at NC avg) 5 Better Metrics better than North Carolina average:
• Total deficiencies (7% below)
• Deficiencies per year (7% below)
• Deficiencies per inspection (9% below)
• Inspections with deficiencies (21% below)
• Inspection deficiency rate (21% below)
• Total inspections (at NC avg) 5 Better Metrics better than North Carolina average:
• Total deficiencies (7% below)
• Deficiencies per year (7% below)
• Deficiencies per inspection (9% below)
• Inspections with deficiencies (21% below)
• Inspection deficiency rate (21% below)
Latest Inspection
March 26, 2025
Follow Up
Deficiencies
| This Facility | NC Average | vs. NC Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 43 | 46 | This facility has 7% fewer total deficiencies than a typical North Carolina assisted living residence (43 vs. NC avg 46).↓ 7% better |
|
Deficiencies per year
Average deficiencies per year since 2015.
| 3.9 | 4.2 | This facility has 7% fewer deficiencies per year than a typical North Carolina assisted living residence (3.9 vs. NC avg 4.2).↓ 7% better |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 2 | 2.2 | This facility has 9% fewer deficiencies per inspection than a typical North Carolina assisted living residence (2 vs. NC avg 2.2).↓ 9% better |
Inspections
| This Facility | NC Average | vs. NC Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 21 | 21 | This facility has total inspections in line with the North Carolina average (21 vs. NC avg 21).— At avg |
|
Inspections with deficiencies
Inspections that resulted in at least one regulatory deficiency.
| 15 | 19 | This facility has 21% fewer inspections with deficiencies than a typical North Carolina assisted living residence (15 vs. NC avg 19).↓ 21% better |
|
Inspection deficiency rate
Percentage of inspections that resulted in at least one deficiency.
| 71% | 90% | This facility has 19 percentage points lower inspection deficiency rate than a typical North Carolina assisted living residence (71% vs. NC avg 90%).↓ 19% better |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on March 26, 2025, found no deficiencies after reviewing documentation that showed previous issues had been corrected. Earlier inspections showed a pattern of deficiencies mainly related to facility construction and physical plant issues, including exhaust ventilation problems and maintenance of safety equipment, as well as medication administration and resident care documentation. Complaint investigations from prior years substantiated neglect related to resident supervision and safety, including falls and elopements, but no enforcement actions such as fines or license suspensions were listed in the available reports. Most complaints were substantiated, particularly those involving resident supervision and safety concerns. The facility appears to be addressing prior deficiencies, as indicated by the correction of issues noted in the most recent follow-up survey.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsWhat does this home offer?
Pets Allowed
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: 3-story
Transportation Services
Fitness and Recreation
Type of Rooms Available
1 / 4
1 Bed
1
Living Spaces & Floor Plans for Sunrise at North Hills
Sunrise At North Hills P3
Sunrise At North Hills P2
Sunrise At North Hills P1
Places of interest near Sunrise at North Hills
7.3 miles from city center
Estimated distance in miles from Raleigh's city center to Sunrise at North Hills's address, calculated via Google Maps.
— 2.61 miles to nearest hospital (Duke Raleigh Hospital, a Campus of Duke University Hospital)
Calculate Travel Distance to Sunrise at North Hills
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Financial Assistance for
Assisted Living in North Carolina
Sunrise at North Hills is located in Raleigh, North Carolina.
Here are the financial assistance programs available to residents in North Carolina.
Compare Assisted Living around Raleigh
The information below is reported by the North Carolina Department of Health and Human Services, Division of Health Service Regulation.
Filter by care type
| Sunrise at North Hills |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Raleigh (North Raleigh) | 160 | Yes | 68 | - | A- | 97.50/200 | 21 | 71.4% | Studio / 1 Bed / 2 Bed | |
| Morningside of Raleigh |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Raleigh (University Park) | 110 | Yes | 44 | 33.6% | A+ | 103.50/200 | 32 | 84.4% | Studio / Suite / 1 Bed | |
| Sunrise of Raleigh |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Raleigh (Northwest Raleigh) | 100 | Yes | 49 | - | A- | 97.50/200 | 24 | 75% | Studio / 1 Bed / 2 Bed | |
| Brookdale Wake Forest |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Wake Forest | 70 | Yes | 54 | 52.9% | A+ | 94.50/200 | 21 | 85.7% | Studio / 1 Bed / 2 Bed | |
| Avendelle at Lazy River |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Raleigh (Edgewater At Rogers Farm) | 6 | Yes | 14 | 83.3% | A+ | 93.00/200 | 10 | 80% | Studio / 1 Bed / 2 Bed |
Frequently Asked Questions about Sunrise at North Hills
What neighborhood is Sunrise at North Hills in?
Sunrise at North Hills is in the North Raleigh neighborhood of Raleigh.
Is Sunrise at North Hills in a walkable area?
Sunrise at North Hills has a walk score of 68. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
What is the license number of Sunrise at North Hills?
According to NC state health department records, Sunrise at North Hills's license number is HAL-092-218.
How many beds does Sunrise at North Hills have?
Sunrise at North Hills has 160 beds.
What is the phone number of Sunrise at North Hills?
(919) 981-6100 will put you in contact with the team at Sunrise at North Hills.
What county is Sunrise at North Hills located in?
Sunrise at North Hills is in Wake County.
Is Sunrise at North Hills Medicare or Medicaid certified?
Sunrise at North Hills is not currently listed as a CMS-certified provider of Medicare or Medicaid.
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