Show Inspection Reports
Total health inspections
9
Wisconsin average 6
Last Health inspection on Sep 2025
Primarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
Suring Health and Rehabilitation Center
Nursing Home in Suring
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Suring Health and Rehabilitation Center
Nursing Home in Suring
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Overview of Suring Health and Rehabilitation Center
Suring Health & Rehabilitation Center is guided by a mission to provide a haven where individuality and unique care needs are embraced. Located in Suring, Wisconsin, this assisted living community’s devoted and skilled caregivers are committed to delivering specialized services, including skilled nursing, short-term rehabilitation, and long-term care options.
Suring Health & Rehabilitation Center offers an array of personalized care choices, empowering seniors to enjoy their golden years. With a focus on holistic well-being, Suring Health & Rehabilitation Center extends an inclusive range of therapy and care programs designed to address various post-acute challenges. Seasoned therapists employ cutting-edge equipment and techniques to facilitate residents’ seamless transition to independent living arrangements. Rooted in a deep commitment to enhancing lives, Suring Health and Rehabilitation stands as a beacon of support and empowerment, embracing senior residents’ unique stories as they embark on their path to well-rounded living.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 155th out of 181 homes in Wisconsin.
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 155th out of 181 homes in Wisconsin.Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 7m per day
vs Wisconsin avg
-26%
| Staff type | Hours / day | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 30m per day | ▼ 48% State avg: 58m per day · National avg: 41m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 1m per day | ▼ 22% State avg: 2h 35m per day · National avg: 2h 21m per day |
|
Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 2h 41m per day | ▼ 28% State avg: 3h 43m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 1m per day | ▼ 75% State avg: 4m per day · National avg: 4m per day |
|
RN (Weekend)
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 24m per day | ▼ 38% State avg: 39m per day · National avg: 29m per day |
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
50
This home is often near full
That suggests steady demand, but availability may be limited.
Occupancy rate
116.2%
Avg. Length of Stay
148 days
Occupancy rate
116.2%
Avg. Length of Stay
148 days
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Post-acute recovery
Temporary care
Transitional stays
Breakdown by payment type
Medicare
29% of new residents, usually for short-term rehab.
Typical stay
3 - 4 months
Private pay
60% of new residents, often for short stays.
Typical stay
5 - 6 months
Medicaid
11% of new residents, often for long-term daily care.
Typical stay
3 years
Finances and operations
Privately-owned community
Operated by a business corporation.
Home revenue
$6.0M
Profit
$370.9K
Privately-owned community
Operated by a business corporation.
Home revenue
$6.0M
Profit
$370.9K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$1.8M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$3.9M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$5.7M
50-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score: 27 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
About this community
Facility TypeSkilled Care
CountyOconto
CMS Certification Number525363
Suring Health and Rehabilitation Center is legally operated by Suring Health And Rehabiliation Center, and administrated by Kristina Wright.
Profit StatusFOR PROFIT
Rehabilitation Services
Skilled Nursing
Fax(920) 842-2176
Specific ProgramsSkilled Nursing Care, Rehabilitation, Outpatient Therapy, Activities
Types of Care at Suring Health and Rehabilitation Center
Nursing Home
Memory Care
Inspection History
In Wisconsin, the Department of Health Services, Division of Quality Assurance performs unannounced onsite surveys to ensure that long-term care facilities meet health and safety laws.
8 visits/inspections
Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.
Latest inspection
Date
September 15, 2025
Complaint Investigation29 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Wisconsin average: 12 deficiencies
Inspection Report Summary for Suring Health and Rehabilitation Center
The most recent inspection on September 15, 2025, found deficiencies related to failure to provide timely recognition and response to a resident’s change in condition, which initially posed immediate jeopardy but was later corrected to a lower severity level. Earlier inspections showed a pattern of issues including delayed notifications to physicians and hospice agencies, inadequate infection control practices, medication errors, and failures in resident care such as pressure ulcer management and nutrition. Complaint investigations revealed substantiated concerns about injury from a fall during a Hoyer lift transfer and delayed reporting of potential misappropriation, though most complaints were not explicitly stated as substantiated. Enforcement actions such as fines or license suspensions were not listed in the available reports. The facility’s inspection history indicates ongoing challenges with timely communication and care coordination, with some corrective actions taken but recurring deficiencies over time.
Health Inspection History
Inspections
Total health citations
29
Wisconsin average 27.3
Citations per inspection
3.22
Wisconsin average 4.19
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
20 of 29 citations resulted from standard inspections; and 9 of 29 resulted from complaint investigations.
Breakdown of citation severity (last 3 years)
Critical Health citations
1
1
11% worse than Wisconsin averageWisconsin average: 0.9
Serious Health citations
0
0
100% better than Wisconsin averageWisconsin average: 1.2
1 critical citation
0 serious citations
28 moderate citations
0 minor citations
Citations history (last 3 years)
Quality of Care critical citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Sep 15, 2025
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Sep 15, 2025
Corrected
Quality of Care moderate citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Jan 23, 2025
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Jan 23, 2025
Corrected
Resident Rights moderate citation
Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care.
Jan 23, 2025
Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care.
Jan 23, 2025
Corrected
Infection Control moderate citation
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Dec 17, 2024
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Dec 17, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Suring The information below is reported by the Wisconsin Department of Health Services, Division of Quality Assurance.
Filter by care type
| Suring Health and Rehabilitation Center |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Suring | - | 50 | - | 27 | - |
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0.4 miles from city center
Estimated distance in miles from Suring's city center to Suring Health and Rehabilitation Center's address, calculated via Google Maps.
— 0.1 miles to nearest hospital (Bellin Health Suring)
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
130
Employees
37
Contractors
93
Staff to resident ratio
3.82:1
58% better than Wisconsin averageWisconsin average ratio: 2.41:1
Avg staff/day
21
Average shift
7.4 hours
0% compared with Wisconsin averageWisconsin average: 7.3 hours
Total staff hours (quarter)
14,140
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
18
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.8 hoursThis role is partially covered by contractors.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
13
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.4 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.4 hoursThis role is partially covered by contractors.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
83
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.4 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.4 hoursThis role is partially covered by contractors.
Contractor staffing
Total hours from contractors
33.1%
4,681 contractor hours this quarter
Certified Nursing Assistant: 64
Registered Nurse: 13
Licensed Practical Nurse: 8
Physical Therapy Aide: 2
Speech Language Pathologist: 2
Qualified Social Worker: 1
Respiratory Therapy Technician: 1
Medical Director: 1
Physical Therapy Assistant: 1
Staff by category
| Certified Nursing Assistant | 19 | 64 | 83 | 6,026 | 91 | 100% | 7.4 |
| Licensed Practical Nurse | 5 | 8 | 13 | 2,712 | 91 | 100% | 7.4 |
| Registered Nurse | 5 | 13 | 18 | 1,230 | 80 | 88% | 7.8 |
| Speech Language Pathologist | 0 | 2 | 2 | 698 | 68 | 75% | 6.6 |
| Other Dietary Services Staff | 1 | 0 | 1 | 513 | 63 | 69% | 8.1 |
| Administrator | 1 | 0 | 1 | 504 | 63 | 69% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 504 | 63 | 69% | 8 |
| Medication Aide/Technician | 1 | 0 | 1 | 470 | 62 | 68% | 7.6 |
| Mental Health Service Worker | 1 | 0 | 1 | 424 | 53 | 58% | 8 |
| Physical Therapy Aide | 0 | 2 | 2 | 340 | 54 | 59% | 6.2 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 216 | 27 | 30% | 8 |
| Qualified Social Worker | 0 | 1 | 1 | 182 | 49 | 54% | 3.7 |
| Medical Director | 0 | 1 | 1 | 120 | 15 | 16% | 8 |
| Occupational Therapy Aide | 1 | 0 | 1 | 104 | 18 | 20% | 5.8 |
| Physical Therapy Assistant | 0 | 1 | 1 | 57 | 16 | 18% | 3.6 |
| Respiratory Therapy Technician | 0 | 1 | 1 | 41 | 19 | 21% | 2.2 |
83 Certified Nursing Assistant
% of Days
100%
13 Licensed Practical Nurse
% of Days
100%
18 Registered Nurse
% of Days
88%
2 Speech Language Pathologist
% of Days
75%
1 Other Dietary Services Staff
% of Days
69%
1 Administrator
% of Days
69%
1 Nurse Practitioner
% of Days
69%
1 Medication Aide/Technician
% of Days
68%
1 Mental Health Service Worker
% of Days
58%
2 Physical Therapy Aide
% of Days
59%
2 Clinical Nurse Specialist
% of Days
30%
1 Qualified Social Worker
% of Days
54%
1 Medical Director
% of Days
16%
1 Occupational Therapy Aide
% of Days
20%
1 Physical Therapy Assistant
% of Days
18%
1 Respiratory Therapy Technician
% of Days
21%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
34
Medicare
2
5.9% of residents
Medicaid
22
64.7% of residents
Private pay or other
10
29.4% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
7.6
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
7.6
28% better than Wisconsin averageWisconsin average: 10.5
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
15.9
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
15.9
28% better than Wisconsin averageWisconsin average: 22.1
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
10.9%
Percent of long-stay residents whose need for help with daily activities has increased
10.9%
38% better than Wisconsin averageWisconsin average: 17.6%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
13.2%
Percent of long-stay residents whose ability to move independently worsened
13.2%
42% better than Wisconsin averageWisconsin average: 22.8%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
23.5%
Percent of low risk long-stay residents who lose control of their bowels or bladder
23.5%
10% better than Wisconsin averageWisconsin average: 26.0%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
0.8%
Percent of long-stay residents experiencing one or more falls with major injury
0.8%
74% better than Wisconsin averageWisconsin average: 3.2%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
9.1%
Percent of long-stay high risk residents with pressure ulcers
9.1%
66% worse than Wisconsin averageWisconsin average: 5.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.9%
Percent of long-stay residents with a urinary tract infection
0.9%
73% better than Wisconsin averageWisconsin average: 3.2%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
3.8%
Percent of long-stay residents who lose too much weight
3.8%
23% better than Wisconsin averageWisconsin average: 4.9%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
6.0%
Percent of long-stay residents who have depressive symptoms
6.0%
19% worse than Wisconsin averageWisconsin average: 5.0%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
8.8%
Percent of long-stay residents who received an antipsychotic medication
8.8%
45% better than Wisconsin averageWisconsin average: 16.1%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
90.2%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
90.2%
6% worse than Wisconsin averageWisconsin average: 95.9%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
74.3%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
74.3%
22% worse than Wisconsin averageWisconsin average: 95.0%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
1.64
Number of hospitalizations per 1,000 long-stay resident days.
1.64
In line with Wisconsin averageWisconsin average: 1.61
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.70
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.70
22% better than Wisconsin averageWisconsin average: 2.19
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
63.5%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
63.5%
27% worse than Wisconsin averageWisconsin average: 87.3%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than Wisconsin averageWisconsin average: 1.2%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
40.5%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
40.5%
51% worse than Wisconsin averageWisconsin average: 82.2%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Wisconsin averageWisconsin average: 0.8%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Suring Health and Rehabilitation Center based on CMS SNF Cost Reports.
Occupancy Rate
116.2%
↓ 8.8pp vs 2022
Net Income
$370.9K
↑ ~$288.1K vs 2022
Total Payroll
$2.9M
↓ ~$309.6K vs 2022
Profit Margin
6.5%
↑ 4.9pp vs 2022
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