2/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
2/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
In Chicago’s Lincoln Park neighborhood, Symphony Lincoln Park operates a 248-bed skilled nursing facility at 1366 W Fullerton Ave, just 5.1 miles from downtown and steps from shopping, dining, and services (Walk Score 93; ranked among the state’s most walkable nursing homes). Louise Dihiansan owns the privately-operated community, which accepts Medicare, Medicaid, and private-pay residents and maintains.
The resident census of 209 tilts heavily toward Medicaid coverage (71.3%), with private pay accounting for 23% and Medicare 5.7%. Average length of stay runs 240 days; that’s eight months and it shows a pattern typical of long-term placements. Housing options include studio, one-bedroom, and two-bedroom apartments with housekeeping and laundry. Community amenities span an executive-chef dining program, salon and barbershop, library, outdoor patio, and respite services.
The facility accepts skilled nursing, memory care, and respite-stay admissions.
The workforce totals 469 staff with an above-average staff-to-resident ratio of 2.24:1 (25% better than Illinois norms). However, daily nursing hours are at 2 hours 48 minutes per resident, running 10% below the Illinois average of 3 hours 6 minutes, placing the facility below the 3.0-hour threshold regulators flag as concerning for care adequacy. The facility relies heavily on contract labor, with 284 of 469 staff (60%) filling contractor roles. Nursing composition includes 90 RNs, 84 LPNs, and 248 CNAs.
The CMS rating is 2-star overall, 20.6% below Illinois average, with identical 2-star scores on Health Inspection (28% below state) and Staffing (6.4% below state). Quality Measures earned 3-star (6.6% above state average). The facility faced $139,000 in recent federal fines, which is in line with Illinois average, with and zero payment denials.
Long-stay clinical outcomes reveal low functional decline; ADL needs increased by only 6.3% (60% better than state), yet report depressive symptoms at 98.8% (105% worse than Illinois average, a striking rate). Short-stay residents struggled with re-hospitalization at 40.7% (55% above state average) and community return at 46.6% (8% below state average).
The facility combines urban walkability and long-term Medicaid capacity with documented staffing hours and mental health outcome pressures.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 92nd out of 166 homes in Illinois for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 40m per day | ▼ 9% State avg: 44m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 51m per day | ▲ 33% State avg: 38m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 1h 44m per day | ▼ 18% State avg: 2h 8m per day · National avg: 2h 21m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 11m per day | ▲ 3% State avg: 3h 5m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 3m per day | ▲ 7% State avg: 3m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 39m per day | ▲ 13% State avg: 34m per day · National avg: 29m per day |
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
25% more staff per resident than Illinois average
0% compared with Illinois average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
90 total: 23 full-time employees and 67 contractors.
90
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9 hoursAssists with medical care and medications.
84 total: 36 full-time employees and 48 contractors.
84
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.2 hoursHelps with daily care and mobility.
248 total: 100 full-time employees and 148 contractors.
248
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.2 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
11,528 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 100 | 148 | 248 | 35,835 | 92 | 100% | 7.2 |
| Licensed Practical Nurse | 36 | 48 | 84 | 16,160 | 92 | 100% | 9.2 |
| Registered Nurse | 23 | 67 | 90 | 11,568 | 92 | 100% | 9 |
| Other Dietary Services Staff | 8 | 0 | 8 | 3,123 | 92 | 100% | 7.2 |
| Dental Services Staff | 5 | 0 | 5 | 1,772 | 92 | 100% | 5.6 |
| Clinical Nurse Specialist | 5 | 0 | 5 | 1,715 | 91 | 99% | 5.8 |
| RN Director of Nursing | 4 | 0 | 4 | 1,226 | 92 | 100% | 5.2 |
| Physical Therapy Aide | 0 | 4 | 4 | 1,223 | 70 | 76% | 7.5 |
| Respiratory Therapy Technician | 0 | 4 | 4 | 1,103 | 85 | 92% | 7.8 |
| Physical Therapy Assistant | 0 | 5 | 5 | 743 | 85 | 92% | 6.3 |
| Speech Language Pathologist | 0 | 4 | 4 | 602 | 74 | 80% | 7.1 |
| Administrator | 1 | 0 | 1 | 512 | 91 | 99% | 5.6 |
| Nurse Practitioner | 1 | 0 | 1 | 508 | 90 | 98% | 5.6 |
| Qualified Social Worker | 0 | 4 | 4 | 493 | 67 | 73% | 7.4 |
| Dietitian | 1 | 0 | 1 | 446 | 82 | 89% | 5.4 |
| Mental Health Service Worker | 1 | 0 | 1 | 421 | 75 | 82% | 5.6 |
Includes penalties issued in 2024-2025
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
In line with Illinois averageIllinois average: $143K
In line with Illinois averageIllinois average: 3.0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Illinois averageIllinois average: 1.1
Penalties are imposed by CMS for violations of federal nursing home regulations.
2 penalties in the past 3 years
Multiple penalties were reported in the last 3 years.
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Apr 23, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Apr 19, 2024Last updated: Jan 2026
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
7.8
20% better than Illinois averageIllinois average: 9.7
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
9.7
48% better than Illinois averageIllinois average: 18.6
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
6.3%
60% better than Illinois averageIllinois average: 15.5%
Percent of long-stay residents whose ability to move independently worsened
13.7%
25% better than Illinois averageIllinois average: 18.4%
Percent of low risk long-stay residents who lose control of their bowels or bladder
9.1%
58% better than Illinois averageIllinois average: 21.6%
Percent of long-stay residents experiencing one or more falls with major injury
2.9%
14% better than Illinois averageIllinois average: 3.4%
Percent of long-stay high risk residents with pressure ulcers
7.1%
35% worse than Illinois averageIllinois average: 5.3%
Percent of long-stay residents with a urinary tract infection
1.3%
31% better than Illinois averageIllinois average: 1.8%
Percent of long-stay residents who lose too much weight
8.9%
36% worse than Illinois averageIllinois average: 6.5%
Percent of long-stay residents who have depressive symptoms
98.8%
105% worse than Illinois averageIllinois average: 48.1%
Percent of long-stay residents who received an antipsychotic medication
17.3%
15% better than Illinois averageIllinois average: 20.2%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
95.1%
7% better than Illinois averageIllinois average: 89.2%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.0%
6% better than Illinois averageIllinois average: 91.6%
Number of hospitalizations per 1,000 long-stay resident days.
1.06
48% better than Illinois averageIllinois average: 2.05
Number of outpatient emergency department visits per 1,000 long-stay resident days.
2.51
12% worse than Illinois averageIllinois average: 2.25
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
71.5%
5% better than Illinois averageIllinois average: 68.3%
Percent of short-stay residents who newly received an antipsychotic medication
3.2%
38% worse than Illinois averageIllinois average: 2.3%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
73.3%
16% better than Illinois averageIllinois average: 63.0%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
40.7%
55% worse than Illinois averageIllinois average: 26.2%
Percentage of short-stay residents who had an outpatient emergency department visit.
18.0%
29% worse than Illinois averageIllinois average: 14.0%
Percentage of SNF residents who experience falls with major injury during their stay.
1.6%
110% worse than Illinois averageIllinois average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
51.7%
In line with Illinois averageIllinois average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
46.6%
8% worse than Illinois averageIllinois average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
78% of new residents, usually for short-term rehab.
20% of new residents, often for short stays.
2% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
209Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Symphony Lincoln Park from 2011–2022, based on CMS SNF Cost Reports.
Key figures below are for fiscal year ending in 10/2022 — the home's most recent complete cost report, an older period than most facilities report.
Based on the home's most recent complete CMS SNF Cost Report — fiscal year ending in 10/2022. This is an older period than most facilities report, so compare with that in mind.
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs.
Rank #21 / 166Payroll — State benchmarkedThis home is ranked 21st out of 166 homes in Illinois for Payroll. Shows total annual staff payroll benchmarked to the Illinois average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Illinois that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay.
Rank #50 / 166Payroll % — State benchmarkedThis home is ranked 50th out of 166 homes in Illinois for Payroll %. Shows payroll as a percentage of revenue versus the Illinois average. Well-run Illinois facilities typically land around 53–65% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Illinois that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
Most residents typically stay for a few weeks or months before returning home or moving on.
Most new residents arrive under Medicare (78% of admissions), and a typical Medicare stay runs around 22 days.
Coverage residents most often arrive under.
Coverage residents most often leave under.
3.3 miles from city center
Estimated distance in miles from Chicago's city center to Symphony Lincoln Park's address, calculated via Google Maps.
— 1.45 miles to nearest hospital (Ascension Saint Joseph - Chicago)
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The information below is reported by the Illinois Department of Public Health, Office of Health Care Regulation.
| Mercy Circle Senior Living | NH AL IL MC SNF | Chicago (Mount Greenwood) | 43
Facility
43
IL AVG
86
Rank
#335 / 424 | - | - | 4.57
Facility
4.57
IL AVG
3.10
Rank
#24 / 166 | -8% | +47% | $0
Facility
$0
IL AVG
$151.3k
Rank
#1 / 167 | 16
Facility
16
IL AVG
36.8
Rank
#24 / 167 | 4.0
Facility
4.0
IL AVG
3.7
Rank
#116 / 167 | - | 22 | - |
44
Facility
44
IL AVG
51
Rank
#392 / 648 | Sisters Of Mercy Of The Americas West Midwest Community Inc | $10.3MFiscal year ending 06/2024
Facility
$10.3MFiscal year ending 06/2024
IL AVG
$12.2M
Rank
#101 / 166 | $5.1MFiscal year ending 06/2024
Facility
$5.1MFiscal year ending 06/2024
IL AVG
$4.8M
Rank
#119 / 166 | 49.8%Fiscal year ending 06/2024
Facility
49.8%Fiscal year ending 06/2024
IL AVG
44.3%
Rank
#114 / 166 | 146174 | ||||
| The Selfhelp Home Senior Living Community | NH AL IL RC SNF | Chicago (Uptown) | 72
Facility
72
IL AVG
86
Rank
#208 / 424 |
81.9%
Facility
81.9%
IL AVG
73.1
Rank
#65 / 162 | +12% | 5.56
Facility
5.56
IL AVG
3.10
Rank
#8 / 166 | +44% | +79% | $0
Facility
$0
IL AVG
$151.3k
Rank
#1 / 167 | 21
Facility
21
IL AVG
36.8
Rank
#44 / 167 | 5.3
Facility
5.3
IL AVG
3.7
Rank
#150 / 167 | 1 | 59 | A+ |
92
Facility
92
IL AVG
51
Rank
#28 / 648 | Marvin Rubin | $9.3MFiscal year ending 09/2023
Facility
$9.3MFiscal year ending 09/2023
IL AVG
$12.2M
Rank
#82 / 166 | $7.0MFiscal year ending 09/2023
Facility
$7.0MFiscal year ending 09/2023
IL AVG
$4.8M
Rank
#78 / 166 | 75.3%Fiscal year ending 09/2023
Facility
75.3%Fiscal year ending 09/2023
IL AVG
44.3%
Rank
#67 / 166 | 146009 | ||||
| The Clare | NH AL IL MC SNF | Chicago (Rush & Division) | 49
Facility
49
IL AVG
86
Rank
#299 / 424 |
92.2%
Facility
92.2%
IL AVG
73.1
Rank
#24 / 162 | +26% | 3.69
Facility
3.69
IL AVG
3.10
Rank
#49 / 166 | +61% | +19% | $0
Facility
$0
IL AVG
$151.3k
Rank
#1 / 167 | 13
Facility
13
IL AVG
36.8
Rank
#19 / 167 | 2.6
Facility
2.6
IL AVG
3.7
Rank
#28 / 167 | 1 | 45 | A+ |
100
Facility
100
IL AVG
51
Rank
#1 / 648 | County Of Fulton | $4.4MFiscal year ending 11/2023
Facility
$4.4MFiscal year ending 11/2023
IL AVG
$12.2M
Rank
#159 / 166 | $3.6MFiscal year ending 11/2023
Facility
$3.6MFiscal year ending 11/2023
IL AVG
$4.8M
Rank
#157 / 166 | 81.8%Fiscal year ending 11/2023
Facility
81.8%Fiscal year ending 11/2023
IL AVG
44.3%
Rank
#14 / 166 | 146151 | ||||
| Encore Village of Schaumburg | NH AL IL MC SNF | Schaumburg | 109
Facility
109
IL AVG
86
Rank
#107 / 424 | - | - | 3.46
Facility
3.46
IL AVG
3.10
Rank
#53 / 166 | +8% | +12% | $25.5k
Facility
$25.5k
IL AVG
$151.3k
Rank
#92 / 167 | 28
Facility
28
IL AVG
36.8
Rank
#68 / 167 | 2.6
Facility
2.6
IL AVG
3.7
Rank
#28 / 167 | 2 | 105 | A+ |
58
Facility
58
IL AVG
51
Rank
#253 / 648 | Il Ccrc, LLC | $16.2MFiscal year ending 03/2024
Facility
$16.2MFiscal year ending 03/2024
IL AVG
$12.2M
Rank
#1 / 166 | $15.9MFiscal year ending 03/2024
Facility
$15.9MFiscal year ending 03/2024
IL AVG
$4.8M
Rank
#4 / 166 | 98.3%Fiscal year ending 03/2024
Facility
98.3%Fiscal year ending 03/2024
IL AVG
44.3%
Rank
#166 / 166 | 145341 | ||||
| Symphony Lincoln Park | NH MC PC SNF | Chicago (Lincoln Park) | 248
Facility
248
IL AVG
86
Rank
#9 / 424 |
90.2%
Facility
90.2%
IL AVG
73.1
Rank
#31 / 162 | +23% | 2.80
Facility
2.80
IL AVG
3.10
Rank
#92 / 166 | +35% | -10% | $98.0k
Facility
$98.0k
IL AVG
$151.3k
Rank
#125 / 167 | 65
Facility
65
IL AVG
36.8
Rank
#147 / 167 | 3.8
Facility
3.8
IL AVG
3.7
Rank
#100 / 167 | 6 | 224 | - |
93
Facility
93
IL AVG
51
Rank
#23 / 648 | Louise Dihiansan | $20.0M*Fiscal year ending 10/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
Facility
$20.0M*Fiscal year ending 10/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
IL AVG
$12.2M
Rank
#43 / 166 | $11.7M*Fiscal year ending 10/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
Facility
$11.7M*Fiscal year ending 10/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
IL AVG
$4.8M
Rank
#21 / 166 | 58.4%*Fiscal year ending 10/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
Facility
58.4%*Fiscal year ending 10/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
IL AVG
44.3%
Rank
#50 / 166 | 145510 |
Symphony Lincoln Park is located in Chicago, Illinois.
Here are the financial assistance programs available to residents in Illinois.
Symphony Lincoln Park is in the Lincoln Park neighborhood.
Symphony Lincoln Park has a walk score of 93. Walker's paradise. Daily errands do not require a car, with many shops and services nearby.
Symphony Lincoln Park's occupancy is 76.6%.
Symphony Lincoln Park is registered as a for-profit.
Yes — there are 4 photos of Symphony Lincoln Park in the photo gallery on this page.
Symphony Lincoln Park is located at 1366 W Fullerton Ave, Chicago, IL 60614.
(773) 248-9300 will put you in contact with the team at Symphony Lincoln Park.
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